2:30 minute wait time for literally a five minute procedure. It would probably have been longer…read morethan that, but I finally walked out. I was told :45 minutes at check in. The wait times before Covid were horrible, now they are intolerable.

My wife was admitted there several times in the ER and then deteriorated with at least 5 medical…read moreissues. She was allergic to corn and wheat and silicon. They worked hard to accommodate her food allergies and were extremely helpful and caring. She passed away there. They gave her outstanding car and compassio.

Excellent care and customer service. Lots of new construction going on here and updating and…read moreremodeling. We came for an ultrasound for my son. The check in process was simple and quick. The staff was friendly and knowledgeable and explained the entire process step-by-step. They made sure my son felt comfortable and was relaxed. The parking lot is a bit away from the building, so bring a stroller or wheelchair if you need to assist those that have issues walking, there was a café here for meals snacks I smelled hot food but we were just in an out so I didn't eat or drink anything.

I've been here a few times with my adult children. The people working here have always been very…read morekind and helpful. We've been in a room for a few days and here for diagnostics. Each time, I feel, the level of care has been very high. It's a stressful situation when you or a loved one isn't feeling well. I may be a bit more forgiving because we've been to so many hospitals over the years. If I was needing to stay in a hospital or needing diagnostic work, I would request this place. I do live over an hour away, that's how impressed I am with them.

After surgery, I was admitted to the 5th floor for an overnight stay. The nurse at night didn't…read morehave alcohol swabs or flushes when giving IV meds. She used a curos cap on the port before connecting the med. The day nurse popped all my meds in a cup and couldn't tell me what they were. I had to pull out my night meds and thyroid meds as you shouldn't take Levothyroxin with food. Med reconciliation did not happen. I could not get up unassisted and walk to the bathroom and no one helped except one tech at night. I could not void due to urinary retention and they did nothing for it, not even a bladder scan. I was discharged with very little education and with my bio button still on. The hospital is in poor condition and dirty. Prior to surgery, I used the bathroom in pre-op and there was urine on the floor.

update : I had the unfortunate opportunity to be here again,…read moreafter falling and clunking my face on the piano. Emergency is never a good place. I want to compliment RN Issac and KiKi, what ever she is. This was HB 8, corridor I believe. Now, a P.A. is over an RN. Issac explained to me that it varies state to state and even hospital to hospital. they were busy as usual and parked my emergency cart against the wall in HB 8. For the time I was there I saw and heard a lot. I was a bloody mess but no one seemed to care. no blankets offered until Kiki came along and that was nearly dismissal time. But besides all that I want to give St John a massage. Cologne. When I was there shortly ago an ER nurse walked me to the bathroom. I nearly gagged she smelled so offensive, I wondered how her coworkers could take it. like a realllly strong deodorant is all I can say. Here in HB there a hefty "guard" who'd stroll through wafting whatever he was wearing. sick/ wounded people should not be subjected to these conditions. It's a medical facility, not a NY cab, no offense, not all cabbies.

Ascension did it again but this time in Nashville:…read morehttps://www.newschannel5.com/news/newschannel-5-investigates/drug-mix-up-leads-to-event-during-surgeries-at-ascension-st-thomas-hospital-leaving-at-least-one-paralyzed Lucikly I walked away with no long term damage. My thoughts go out to those who were affected by this terrible mix up.

Absolutely love my hematologist Jennifer trottman; she's very through and helpful in making sure I…read moreunderstand my hemochromatosis. I'm now on a phlebotomy program at this center vs Red Cross making me anemic when my super power is iron as she says lol. I thank goodness I got her as my Dr as she's extremely nice I'll be sad when/if she leaves this practice.

This is where my husband and I go for my lymphedema treatment with the occupational/lymphedema…read moretherapist I have had since January 22nd, 2025. They have been great and make us both feel welcome and my therapist finds ways to get my husband involved in my care on the home side of things. She has taken the time to walk him through the steps, which is great! As a breast cancer survivor, battling lymphedema as well, I can highly recommend them, for their caring demeanor, spousal inclusiveness, and being their to fight and advocate for their patients when needed. One of the biggest blessings is they are also their to listen to you as well, no matter what you are going through. They become part of your extended family when all is said and done.(Thank you Audrey. You have been the best blessing to Michael and I during this journey.Welcome to our crazy crew).

Our family has been very disappointed with the communication during my mother's hospitalization at…read moreSaint Francis. We understand that doctors, surgeons, and nurses are busy, but communication with a patient's family should not be treated as an afterthought, especially when the patient has hepatic encephalopathy, a condition that can make it difficult to accurately remember or relay medical information. Every morning, doctors would evaluate my mother and explain her treatment plan to her, but our family was almost never contacted afterward. We were expected to get important medical updates from someone who was not always capable of communicating them accurately. One example was when my mother's hematoma was drained. None of us knew the procedure had even been scheduled until we arrived at the hospital and found her already being prepared. As the people listed on her chart to receive medical information, we should not have been finding out about major procedures at the last minute. Trying to get updates ourselves was just as frustrating. We would call the nurses' station asking to speak with a nurse, only to be told they were too busy and would call us back, or we would sit on hold until the call disconnected. Most of the time, we never received the promised callback. This review is not meant to criticize the staff who worked hard to care for my mother. It is about a communication system that repeatedly failed our family during one of the most difficult times of our lives. Families deserve timely updates, returned phone calls, and communication that recognizes when a patient is unable to reliably relay important medical information. I sincerely hope Saint Francis improves its communication with authorized family members so other families do not have the same experience.

type of care physician checkup…read more care quality fantastic, today was first visited i'd gone to that a physician assistant administered and experientially did not find any drop in care quality office experience welcoming, efficient, time from checkin to admittal was minimal, and when directed to office window for scheduling followup, appointment was already scheduled, with the office window worker ready with the information for it

I am an outpatient at Brookhaven Hospital. As far as I…read moream concerned, they have by far, THE BEST outpatient service!

our son has been there for almost 3 years with zero improvement! He has not been moved level one…read more and they do not seem to reevaluate his goals! He can still play guitar and teach you physics. Again, they need to reevaluate his goals and expectations in order for him to move forward instead of just keeping him hospital!

I'm wrapping up my second procedure here. The first was outpatient and my most recent kept me here…read moreovernight. I have to say that the PEOPLE are what make this place stellar!! Everyone is extremely nice, concerned, and dedicated to patient care. I wouldn't hesitate for a moment to come back here in the future!!

My mom is going through cancer treatment through the Oklahoma Cancer & Blood Specialists in this…read morebuilding complex. So far, the experience has been fantastic. The staff are so friendly and helpful. It's nice that there's a subway on site! Care quality is very great. Dr. Kaleem is so incredibly personable and kind. He's funny.

My nephew is in the burn center receiving care.at the moment…read more The staff has been amazing.

I came here to visit my Dad while he was in the ICU before he passed on Thanksgiving Day this year…read more Although my Dad had to be moved from being on a ventilator, being in the ICU, being in step down care, etc., I can't say enough good things about the staff that I interacted with at Hillcrest. From the time my Dad called me to tell me that he was diagnosed with Stage IV colorectal cancer to the day I saw him in the ICU was exactly one month to the day - and he was dead just a couple weeks later. The staff answered my questions without beating around the bush which I appreciated. While my siblings and I were very pragmatic about our Dad's prognosis, my Mom and my Dad's extended family weren't taking it so well. My mom was at the hospital 24/7, sleeping in a chair in my Dad's room to be by his side. The staff were incredibly gracious and kind to my Mom. They let all of the family filter in, pray, talk, etc., for as long as they wanted outside of shift change. While I was out of the country on the night of my Dad's passing, a few of my siblings were there and they let me know that the staff allowed more than 2 people at a time to go in and sit with my Dad's body for a few hours to grieve, which I know my family appreciated. The only drawback for my visit to Hillcrest was that the cafeteria was rough for gluten-free options as a celiac. I went an entire day on just a bag of Cheetos from the cafeteria while I sat in my Dad's room. If I needed to stay longer at the hospital, I would have had to order safe food from outside of the hospital. Overall, my interaction with security, nurses, interns and doctors was fantastic in such a stressful time that I didn't have much time to prepare for. Visited: November 2025