I have been a long-time customer of Dr. Beau England and Ascent Audiology. I purchased my last set of hearing aids in 2005. in 2019, I unexpectedly "inherited" a brand new set of hearing aids from a family member in another state. Dr. England and his staff treated my like I had purchased these from his business....offering to help attune them to my ears, etc. When one of them developed a cutting-out/short problem, Dr. England sent them back four times and finally got them to completely re-do the inside of the hearing aid itself at no cost to me. He and Harley, his staff at the Cheyenne Ave office went above and beyond to get this problem corrected. I have insisted on making two small payment just to help offset their time - really, had to insist. They have treated me as if I had purchased the new set from them....as if they had any responsibility to get these running perfectly. I cannot recommend this company, this office or Dr. England and his staff enough. They are professional and honestly care about their clients. read more