Dr. Lee gives excellent service and quality hearing tests. She is very personable and caring. She…read moretakes the time to ask many pertinent questions to ensure that she is giving you an excellent evaluation of your hearing loss. We have been working with her for 2 years now and she continues to check with us to see if we are still enjoying the versatility of our hearing aids.

Phenomenal experience. My dad has been in denial forever. At 88, he finally decided to get his…read morehearing checked. Dr Lee came to his home, set up, checked, and yup, needs hearing aid. She went over everything very thoroughly and was extremely professional. Having her come to the home helped him from procrastinating to get this test done. I'm extremely thankful!! He's very excited to hear again!!

When I first had my initial Office Experience and Appointment on May 5, 2026 Audiologist Dr. Holly…read moreNguyen explained in detail everything from my Audiology Exam to when I would receive my Hearing Aids. Dr. Holly Nguyen is an exceptional Audiologist who really cares about her Patients. Dr. Holly Nguyen was very informative and contacted me right away to for a Follow-up Appointment to get fitted and show me how to Properly Wear, Charge and Clean my Hearing Aids. Dr. Holly Nguyen also took the Extra Time to Download the Hearing Aid Application on my Android Phone which really helped me Navigate my Hearing Aids much easier. I will definitely inform all my Family and Friends about the exceptional service I received.

Holly is a delight to work with, but what I didn't know is that she cleans ears by curette only…read more Had I know that she didn't offer irrigation or some additional type of cleaning, I would not have wasted my time. She works alone without ancillary staff.

Very impressed with Judd! I went to the wrong hearing office on Del Webb.100 something. They need…read morea new receptionist..rude, cold, and her hair covered her mouth..this is a HEARING OFFICE!!! LOL. She told me I was in the wrong place. I will never go into this place again. I went to 8368 w Del Webb. I was greeted promptly with a smile. They were caring, professional, and personable. Judd answered my questions and promptly took care of my issues. I made a future appointment. I was most happy with the service I received.

I had a difficult experience with another provider, it was all resolved after my visit with My…read moreHearing Center. Between Audiologist Judd's expertise and clear explanation of my hearing needs, and Olivia's friendly care up front, I have wonderful new devices that work Great. I would absolutely recommend them 5

Doc was ok but Marnie who answers calls is rude, ignores, and doesn't want to work precisely…read more This doctor had stopped taking my mom's insurance. We asked for my mom's previous hearing test to give to a new provider. Marnie said she can't give it to us and my mom needs a new test at a new provider. I called a new provider and they said by law we have the right to my mom's records and test results. I called Marnie and asked for test results emailed to me. I said my email slowly & clearly explaining every letter and Marnie didn't even repeat back to confirm because she wanted to avoid working precisely and doesn't care for mistakes. Marnie said I'll have it in a few minutes. I called back and left a few voicemails over the next hour and a half which as I expected, she ignored. I called from a different phone number and turns out she answered in a minute and then repeated the email and she added a digit that I did not say so she said my mom's record to a different wrong email. This is unacceptable and people's records should be handled cautiously and I said that. She didn't say sorry or care, just tried to immediately hang up. That's the service you'll get if you have to deal with Marnie. I hope they record calls so they can see how she treats people. Only half nice when she wants to say she can't do something like sending results that she by law has to instead of taking 2 minutes to send a test result. Find a different place.

I have had a hearing loss problem my entire life. I tried other brands and it was discovered that I…read morehave a severe allergy to ALL PLASTICS. Thus when I tried wearing other brands of hearing aids I broke out in welts. The other reason I love my lyrics is that when people see you wearing hearing aids they tend to talk slowly or loudly. Plus have to have that yucky goop injected into your ear to make the mold for the other hearing aids is unpleasant feeling too. Then you always have the battery issues. With l Lyrics you don't. They are inserted by an audiologist and you wear them 24/7 when they stop working your audiologist replaces them with a new set and you are once again able to go on about your day. The greatest benefit is that they are not visible

I love the 5 star servive I received from Dr. Susan Mathew, Winna, and Holden are very…read morecompassionate,kind, knowledgeable, and patient to my elderly mom. We recommend everyone to seek them first for any hearing needs.

I have been with Anderson Audiology for over 35 years. I don't know how many hearing aids we have…read morehad together, but it was a lot. I have always enjoyed my time with David, Lon and their staff. Now it has gone corporate and I feel like I am a piece of cattle. I used to be able to walk in whenever I wanted to get my batteries. Now it is a one hour window and I have to sit and wait while they examine my hearing aids. They used to give me four packages of batteries at a time now it is three. Not only that, three times the worker at the desk said that I need to get some new hearing aids. Why? mine are working fine. I have insurance that will pay $2000 on the aids but guess what? If I have insurance, the price goes up! Who does that? I have eyeglass insurance, they don't raise the price of the glasses. I guess when the time comes I will shopping somewhere else.

Dr. William Fox is the best. He is knowledgeable,understanding,caring, afforable to help my…read moreelderly mom. She has not beable to hear in over 10 years till we met him. We recommend everyone to cone here. THANK GOD FOR DR. FOX!!!

The short version: I went in three weeks ago for a hearing…read moretest, intending to order hearing aids. No one has contacted me since then, despite leaving multiple messages. Guess they don't want my business, so I'm taking it elsewhere. Longer version: Found this place through my insurance coverage, was able to schedule a hearing test within two weeks, went in and got it done without any issues. The tech was polite and professional but their insurance person was gone for the day, so I was told they'd contact me after the weekend. I waited a full week, then called and left a message. I called again the next week, and spoke to someone who was not friendly and did not seem at all concerned about the situation, who said the portal to look up my insurance was down and someone would call me the next day. Four days later, I went in and asked for a copy of my test results to take them somewhere that actually wants to sell me hearing aids to address the issue I came in for! When I went to get my copy, all the staff in the front office were shooting one another looks while I was waiting for my printout, which was awkward. I have still have never received any contact whatsoever to follow up after doing my hearing test.

It's impossible to make your appointments. My therapist recommended twice a week. The calendar is…read morebooked out for more than a month. How does that even make sense? The online booking tool never works and half the time it won't send you the 6 digit code needed to even get to it. Complete fail. I'll be moving to a different practice.

Excellent place to get your body moving again. Doctors are always engaged working with patients and…read morethe PTA's are amazing especially Julie! She is Understanding, motivatIng and celebrates progress.

I saw Andrea Telatovich, Audiologist, for my test at their Tenaya location. She was helpful,…read moreefficient and honest. She was able to provide expert knowledge about hearing aids and the help available for people with hearing loss. The office staff was also very nice to deal with. If you are looking for a Dr. who goes above and beyond, please do not hesitate to make an appointment with her.

Amazing! The ladies here were all wonderful, starting with the front desk gal. She was kind,…read moreprofessional and kept me updated on the wait time. Dr. Andrea Telatovich was so amazing with her incredible bedside manner, how wonderful she was explaining the entire VNG procedure to me and really taking her time to go over my background and what brought me there. I really appreciated how she helped put my mind at ease. Once I was in the room for the actual procedure, Chloe was fantastic with taking her time with me and being so kind and patient. Thank you for a wonderful experience and keep up the great work!

I have been a long-time customer of Dr. Beau England and Ascent Audiology. I purchased my last set…read moreof hearing aids in 2005. in 2019, I unexpectedly "inherited" a brand new set of hearing aids from a family member in another state. Dr. England and his staff treated my like I had purchased these from his business....offering to help attune them to my ears, etc. When one of them developed a cutting-out/short problem, Dr. England sent them back four times and finally got them to completely re-do the inside of the hearing aid itself at no cost to me. He and Harley, his staff at the Cheyenne Ave office went above and beyond to get this problem corrected. I have insisted on making two small payment just to help offset their time - really, had to insist. They have treated me as if I had purchased the new set from them....as if they had any responsibility to get these running perfectly. I cannot recommend this company, this office or Dr. England and his staff enough. They are professional and honestly care about their clients.

If I could give this office 0 stars, I would…read more I first visited Queensridge for a consultation last August and paid my $75 copay at the time of my appointment. The entire visit with the doctor lasted less than five minutes. I was then sent for blood work. Even though I had fasted beforehand just in case, I was told the specific test had to be completed before a certain time, so I had to schedule another appointment. When I returned for my second appointment after making another 30-minute drive, I was informed that the phlebotomist wasn't there, so I couldn't even have my blood drawn. After two disappointing visits, I decided not to return to this office. To make matters worse, I later received a bill for an additional $73. I spent over six months trying to get someone to explain why I owed more money after already paying my copay. I called weekly, left countless messages, and never received a return call. Because no one would respond, the balance was eventually sent to collections. I paid the balance just to deal with the collections issue, then disputed the charge with my bank because even they agreed the situation seemed unusual. Despite that, I am still being billed for the same charge. Once again, I spent months trying to get answers with no response. When I finally reached someone, I was essentially told that if I didn't pay, it would simply be sent to collections again. No one could actually explain why I owed the money. I no longer have the insurance I had at the time of my visit, and I was also told the doctor I originally saw doesn't even work there anymore. The lack of communication and patient care at this office is unacceptable. Ignoring patients for months while continuing to bill them and threaten collections is not how a medical practice should operate. If they put even half as much effort into helping their patients as they do collecting money, this situation could have been resolved long ago. I will never return and would not recommend this office to anyone looking for a practice that values communication, professionalism, or patient care.

The website is polished and professional, and while I can't speak to the quality of care or bedside…read moremanner, my initial interaction left a mixed impression. When I called, I was met with an automated message, standard these days, but there were no options for new patients or to reach medical staff. I stayed on the line without pressing any keys, and a human did eventually answer. They were polite, soft-spoken, and informed me that the clinic operates on a membership model. Digging into the site later, I found that membership runs around $3,200 per year. What's not clearly explained is how this integrates with existing insurance. There's no detail on whether labs, prescriptions, or procedures are billed separately or offset at all. Nothing against the clinic itself, but after watching another practice in town fall apart post-buyout, I'm not eager to throw more money into the healthcare black hole, especially on top of already sky-high insurance premiums. Las Vegas isn't exactly budget-friendly, and this setup seems designed more for the west side crowd with disposable income than for the average patient just trying to get solid care without financial acrobatics.