I just went in last week and although it takes months to get an appointment Dr. Megan Jensen is the…read morebest doctor I've ever seen. I was scared about a bump on my neck. She explained everything thoroughly and treated me like a person. You don't get that from a lot of doctors I would recommend.

Very disappointing experience with the front desk staff…read more My appointment was at 10:30 a.m., and when I checked in I was told the nurse practitioner was running 45-55 minutes late. At 11:15, I asked how much longer I would have to wait because I needed to go to work. The receptionist responded in a very arrogant and dismissive manner, simply reminding me that I had already been told about the delay. When I said I might need to reschedule, she told me she would "try to fix it." Surprisingly, about three minutes later, I was called in. I was referred for recurrent nosebleeds (epistaxis), and before the appointment I was told that if I was actively bleeding, they would not see me and I would have to go to the ER. I also have some hearing difficulty, so I sometimes speak louder than I realize. The receptionist rudely told me not to speak so loudly. When I explained that I have a hearing limitation, she did not apologize or show any understanding. I understand that medical offices can run behind, but there is no excuse for treating patients with arrogance and disrespect. The front desk sets the tone for the entire office, and this experience was extremely unprofessional.

I had such a wonderful experience at Hearing Associates of Las Vegas. From the moment I walked in,…read moreGloria greeted me warmly and asked how she could help. I explained that I needed to change the filters and domes on my hearing aids, but I had no idea how to do it myself. Dr. Shelby came out to speak with me, and when I told her that I not only needed them changed but also wanted to learn how to do it, she was incredibly patient and helpful. She took the time to show me exactly what to do, and we changed them together so I would feel comfortable doing it on my own in the future. Both Gloria and Dr. Shelby were so kind, welcoming, and professional. I wasn't even an established patient, yet they took the time to help me and didn't charge me anything for their assistance. It's rare to receive this kind of genuine customer service and kindness. I left feeling very grateful and will definitely be returning when it's time for my next hearing checkup. I highly recommend them!

It was time to get Moms hearing aids checked and I was so happy to learn that they have an office…read moreby me. I had been taking Mom to the Henderson location for many years. Location is somewhat of a challenge to find but with a little driving around, we found it. We were greeted warmly by the receptionist at the front desk. Melissa took us straight back for Moms appointment. Melissa checked the hearing aid batteries and cleaned them for us. While we were there, she asked if I would like to have a hearing test. I decided to go ahead and do it. The test is conducted by placing you in a square cube. They insert two plugs into each ear which delivers the sounds to the ears. We started with the right ear then moved to the left. The test was completed in just a few minutes. Melissa told me I am still hearing well which made me happy. I have been to so many rock concerts in my life with no earplugs so I know my time is coming for hearing aids, just not today. I would recommend if you live in the area and are seeking professional hearing testing or purchasing hearing aids. They have some of the best ones on the market. Everyone here is very kind and professional and Mom enjoys coming here every three months for check ups.

Dr. Nasri is a compassionate, professional, and straightforward physician. He took the time to…read moreexplain every detail of my surgery before the procedure, making sure I understood everything and felt comfortable. He was also very easy to reach when I experienced an emergency related to a different surgery, and I truly appreciated his responsiveness and care. Dr. Nasri's entire staff is phenomenal. The ladies and gentlemen in the office are always attentive, courteous, and extremely helpful with paperwork, answering questions, and addressing any concerns. I highly recommend Dr. Nasri and his team to anyone looking for exceptional medical care.

Absolutely phenomenal Physician! Totally recommend! I was…read morediagnosed by Dr. Nasri with left neck metastatic head and neck cancer. His professional and efficient approach assured me that there is a reason he is one of the top-notch physicians in his field. The awards surrounding his waiting room are a testament to his abilities. Bottom line: when results matter, he delivered.

Staff Is very friendly. Clean facility and equipment. Appointment was on time, and I booked the day…read morebefore I went in. Would recommend to anyone!

Had an annoying blockage in my ear a while back and found them on Yelp and made an appointment…read morebecause it was nearby. Although they're typically a hearing test and hearing aid place, the doctor was able to look inside my ears and clear the blockage. There was even a follow-up appointment a week or two afterwards to doublecheck my ears again. Their prices are really reasonable and after my two appointments I was only charged a total cash price of $60-$70. Highly recommend them and will be back to have my ears checked every few years so they don't get plugged up again!

Dr. Andrea T. Is amazing. I have been treated with nothing but respect. The staff @ the Tenaya…read moreWay site knows how to treat clients, solve the symptoms and my medical coverage met all my needs. I can finally hear clearly again and I wğouldn't recommend any other Audiology group other than Desert Valley. Great customer service. Reminds me of how Vegas used to be.

Dr. Emily Romberger is an amazing doctor of audiology. Very knowledgeable and a pleasure to speak…read morewith. I have a 14 year old who wears hearing aides and we were patients of Anderson Audiology prior to switching. They have stopped taking children. But we have found Dr Emily and are very happy with her services . The staff is also fantastic! Highly recommend!

A couple months before I went on a trip to Seattle, I realized that my hearing was extremely bad…read more The audio in my car was at half and to me that was "quiet". Turns out I had an extreme case of "oh my goodness your ears are so plugged up that we're going to be spending the next ninety minutes digging you out". Turns out I have a weird shaped ear canal that naturally clogs too much and was basically bordering on a medical emergency. They got me in last minute, too, which I really appreciated. Anyway the person who dug it out did a great job. She was very patient, very nice, and careful and diligent. I forgot her name, but you'll probably see her when you visit. I left with my hearing not just restored, but to the point where I was hearing my voice when I talked. The volume in my car was at 1/8 and it was loud. I finally stopped struggling with my hearing. Thank you so much for fixing my ears!

These people are the biggest ripoff I have ever encountered. They prey on old people that don't…read moreshop and think they are getting a deal just because it is in a Walmart. They wanted to charge me $6500 for the same hearing aids I got at Rainford's for $2800. Incompetent follow up and their audiologist Ben is not licensed in Nevada. Avoid this place at all cost!

Dr. Lee gives excellent service and quality hearing tests. She is very personable and caring. She…read moretakes the time to ask many pertinent questions to ensure that she is giving you an excellent evaluation of your hearing loss. We have been working with her for 2 years now and she continues to check with us to see if we are still enjoying the versatility of our hearing aids.

Phenomenal experience. My dad has been in denial forever. At 88, he finally decided to get his…read morehearing checked. Dr Lee came to his home, set up, checked, and yup, needs hearing aid. She went over everything very thoroughly and was extremely professional. Having her come to the home helped him from procrastinating to get this test done. I'm extremely thankful!! He's very excited to hear again!!

Dr. William Fox is the best. He is knowledgeable,understanding,caring, afforable to help my…read moreelderly mom. She has not beable to hear in over 10 years till we met him. We recommend everyone to cone here. THANK GOD FOR DR. FOX!!!

The short version: I went in three weeks ago for a hearing…read moretest, intending to order hearing aids. No one has contacted me since then, despite leaving multiple messages. Guess they don't want my business, so I'm taking it elsewhere. Longer version: Found this place through my insurance coverage, was able to schedule a hearing test within two weeks, went in and got it done without any issues. The tech was polite and professional but their insurance person was gone for the day, so I was told they'd contact me after the weekend. I waited a full week, then called and left a message. I called again the next week, and spoke to someone who was not friendly and did not seem at all concerned about the situation, who said the portal to look up my insurance was down and someone would call me the next day. Four days later, I went in and asked for a copy of my test results to take them somewhere that actually wants to sell me hearing aids to address the issue I came in for! When I went to get my copy, all the staff in the front office were shooting one another looks while I was waiting for my printout, which was awkward. I have still have never received any contact whatsoever to follow up after doing my hearing test.

SKIP THIS PLACE if you need a hearing test. You can get free hearing test without the hassle and…read morelong wait at Costco. Had an 11 AM appointment; difficult to find parking at the Tenaya location. Tried calling to let them know I was running late and should have known from my past experience with calling them that they would not answer the phone. Arrived at 11:08 AM, filled out paperwork for over 30 minutes. The waiting room was packed, and about 8 people were outside the door on benches. Not a good sign. How many doctors do they have? Silly me, assumed I would be out of there by noon, lunch time, most offices do close for the lunch hour, I think. Anyway, I had a class at 1:30 PM and still needed to have lunch first, so I asked for my ID and Health card back. In the hour that I was in that waiting room, only one person left the waiting room after being called by a doctor or a nurse. Another woman had gone up to the desk and said she had been waiting 2 hours and would give them another 20 minutes or she would be gone. I should have known when I tried to set up an appointment that things were not right. I tried to make an appointment, put on hold only to be told they did not have my referral. I was returning their call, after they had received my referral. I was told I had to call my doctor to get a referral number. Of course that was another ridiculous attempt, being that a doctor never calls you back for 24 business hours or so, but I tried, then gave up on that. Then, Lubitz, etc. called me back again. Someone figured out I had a referral. VERY UNORGANIZED and seems like they OVER BOOK. Next time I will listen to my gut, if the phone conversations go badly, I will skip it. Next time I make an appointment anywhere I will always ask, how long will I be there? VERY UNPROFESSIONAL.

I scheduled my appt 4 months in advance. I arrived ten minutes early. An hour and a half into my…read morescheduled appointment time I was still waiting. I asked the girl at the front desk what the problem was and she was rude and dismissive. They finally brought me back to an exam room 1:45 minutes after my scheduled appt time. I asked the nurse what the delay was about and she was rude and dismissive about my complaint and left. Dr Nasri came in and started yelling at me about making the nurse cry. I said she's crying because I complained about not keeping our scheduled appt? Dr Nasri has a God complex with horrible bedside manner and a complete lack of anything resembling customer service. I wouldn't take my business here ever again

Since 2019, my experiences with Dr. Owen and his staff have been incredibly positive and…read moreheartwarming. Dr. Owen stands out for his kindness, understanding, and patient-first approach. Each visit is a reminder of how healthcare can be both professional and deeply compassionate. The staff goes above and beyond to accommodate and support patients. Their efforts to create a welcoming and comforting environment do not go unnoticed and are greatly appreciated. Diane, the phlebotomist, deserves special mention for her amazing skill and care. I didn't feel a thing. In essence, Dr. Owen and the entire team exemplify the best of healthcare: professional excellence wrapped in genuine kindness. Their dedication to making each patient's experience as positive as possible is truly remarkable. I am profoundly grateful for their care and cannot recommend them highly enough.

I have been seeing Dr. Owen for 4 years now. I truly know he cares about his patients and cares for…read moretheir overall health and wellbeing. I can say his front desk team is very nice, professional, and helpful. I love Vee and she's always eager to help me schedule an appointment that works for me. I have seen the front desk change overtime but I'm happy to say the ladies are on top of scheduling and communication than I have ever seen! They have over the years have had their challenges (what office doesn't)but I have continued to be loyal to his office because Dr. Owen is really someone I can actually talk to and he doesn't rush or brush me off. Dr. Owen is kind, caring, a great listener.... and has great bed side manner. I always feel very comfortable to see him and converse with him.