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    Ascot Diamonds Atlanta

    4.8 (72 reviews)
    PriceyJewelry
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    Updated 1 month ago

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    The "D Queen" Ring
    Deidre M.

    Oh the custom labor of love, Elli Heath guided us through the process with grace and ease. This team of master jewelers created a custom anniversary piece for me and my husband and it was a 7.5 and I am actually a 4 and it needed to go to a 4.5 minimally for my hands and this customs piece was deemed "not sizable" by the oldest jewelers on the west coast and that didn't stop them...oh no it gets better, instead of having to charge me for a new cast of the custom piece for a couple thousand, they cared enough to be unstoppable and charged me only $360 door to door includes overnight shipping because they cared...anyway i actually cried because people really care to do business with integrity and grace and they didn't have to make that choice and commitment...anyway If you want this level of service, this is the 10-star business! Love, Light and Forever Grateful and May God prosper your families and business with health & prosperity Forever!

    My "certified diamonds" from Ascot Diamond of Atlanta GA is testing as a mojssanite product. Will not test as a genuine diamond!
    Irene P.

    Corrupt or incompetence? Evidence: https://youtu.be/iDlJE30nef4 Moissanite!!!! Ascot Diamonds ATL, under Roger the co-owner, ordered a pair of "authentic diamonds." Ascot "tested" under their quality control, and assured me the "certified"diamonds" met their rigorous 5% acceptance rate. I paid for the "certified diamonds," in full and left Ascot diamonds of Atlanta. I became concerned after multiple inconsistencies: Ascot told me they were going to "hand pour the molds" for my custom earrings but instead ordered them from somewhere else. In an email by Valaria she told me The setting was only platinum (no alloys) Later Roger said The earring purchased and metal was mixed with some other materials(alloys) but was unable to conclude what the material was, but it was one of the ideal ones for strength and color. Roger looked at one earrings under the microscope and could not tell me what the material was because the ASCOT "Platinum" earrings didn't have any markings that he could find. They would not give me the information about where they purchased the settings from. Roger additionally concluded via text, that he could not acquire from the manufacture exactly what materials the earrings were made out of or what percentage only that they were hypoallergenic!!!! My expectation would be that they would test the metals that they order for their clients, that they would know exactly percentage of gold silver or platinum... and what alloys are used especially if you have metal allergies as I do. My expectation for Quality control for the earings settings was profoundly not met. I questioned whether they had been inspected because when the settings arrived to me to try on, they were covered in a black powdery material visible only under the microscope. I was told the material was a polishing material. Why weren't they cleaned before they were handed to me? They were also dull not shiny, so I started asking further questions over time and got A changing narrative! This was very concerning to me so I requested a refund for the setting and was going to keep the "diamonds", but then I started to think, perhaps I need to have an expert check the diamonds too. Concerned, I took the (Alleged) Highest 5% quality ASCOT proven "diamonds" to multiple expert gemologists and they each performed a series of tests. According to literature, to tell the difference between real diamonds and cheap Mojssanite stones, experts need a "Mojssanite tester" (see photo) First the earring settings were not the platinum they had told me and now the stones weren't testing Diamond even in that very expensive testing machine seen in the photo. Devastating! multiple devices that measures electrical conductivity registered my Ascot stones as mojssanite, not diamond Over and over and over again. According to The sales people at ASCOT, Diamond experts inspect all things entering their store, then a gemologist confirms it prior to it reaching the salesperson for final inspection before into the hand of a customer. Honestly? My Evidence says otherwise. To be clear, I am not stating that the laser inscription on the stones did not match the IGI numbers but I am stating that the stones: ~were sold as "Diamonds" by ASCOT Diamond Atlanta, ~that they allegedly went through their multiple diamond inspections, and ~could be later be resold as testable provable diamonds. IGI certified diamonds are supposed to be diamonds and are supposed to be The same chemical make-up as and test as diamonds. They are supposed to react identical to a natural diamond. This is what I was told by Roger, Valaria, and finally Angela. This was my expectation and it was not met. This has been a very stressful, physically sickening, and a humiliating experience! Roger, the Ascot owner, treated me very rudely, cruelly, and disrespectfully when I started to ask questions just for clarification. He told me, that the Stones I purchased passed his personal inspection. Okay. I have video evidence and forwarded a clip of the video evidence to YELP because of the complaint about this truthful experience. In the video clip sent, a 27 year experienced gemologist employed by Ascot, and in there brightly decorated sales area, tested the Stones and declared they were "still testing as Mojssanite" Ascot GIA certified gemologist tried for hours with multiple attempts, taking the earrings out of the room to clean them and to test them elsewhere in the building, to call and get directions on how to handle the situation, but the bottom line is, The stones failed all their tests, (((( NOT DIAMONDS! )))) An actual diamond not purchased at Ascot was also tested by Angelina that served as a control and was repeatable (just like a laboratory experiment) and proved the handheld device was working properly. I hope they don't try to continue to shift the blame on me. It my fault for trusting Ascot Diamond of Atlanta.

    Absolutely love this place! They were so easy to work with and have something for everyone's price range! I loved being able to come in person and plus the heated toilet seats were a PLUS!! I absolutely love my ring and the quality of it I had a hard time finding a engagement ring I loved and I was able to finally find the one at ascot

    Tricia L.

    I went into get my ring size and I was there a few min before they opened and Roger was so kind to let me in and help me out! He was very helpful and friendly! I could wear a 4.75 ring but he told me with humidity, with different levels of sodium, that I would want a slightly bigger size and sized me at 5.25! My fiancé bought me a 5.25 ring and it fits PERFECTLY!!! It doesn't turn to the side or anything! It's snug but not too tight... totally recommend this place! Thanks Roger!!

    It is with immense pleasure that I share my experience with Roger, who transformed my vision into a breathtaking reality by crafting the perfect engagement ring for my fiancée. From the moment I walked into their store, to the unveiling of the final piece, the journey was nothing short of exceptional. There is nothing I love more than hearing my fiancée say how much she loves the ring. Ascot diamonds has a special place in my heart now, and I won't hesitate to mention Rogers name if anyone asks about jewelry. I can't thank him enough!

    Sarah T.

    This review has been a long time coming. My husband and I chose my engagement ring here in September, 2014, and I recently sent the ring back to be cleaned and reset, and I was once again blown away by how amazing they are. First of all, choosing the ring was one of the most magical experiences ever. It was like a shopping scene from a princess movie or something. I know that sounds melodramatic, but Roger worked with us, and he knows his business, appears to love it, and is highly intuitive about what people want. Yes, we had told him budget and general ideas about what I wanted, but we had told other jewelers the same thing, and they didn't come close to providing us the same experience. Part of this is because they have more stock, so when I liked something, Roger could just go get more diamonds that he thought I'd like. With other jewelers, they would nicely offer to have their supplier send more of whatever we liked. It was so much more amazing to just express interest in something and immediately see more of the same. Seriously, it felt like if Willy Wonka sold diamonds. That's how intuitively Roger responded to our interest, and how much it felt like these guys could just get anything I want. It was a little overwhelming for about five or ten seconds (because how could I choose?!?!), and again, Roger noticed what was going on and assured me that I would feel an emotional connection when we found the right stone. Why did I trust him? I have no idea because I usually don't get emotionally attached to things. I was able to stay detached and logical when I bought a house. But he was right. We found one that looked like it was dancing on my hand, and I felt an emotional connection. And he didn't leave it at that. We discussed the stats, and Roger actually knew the standards of the people who graded the different diamonds we considered, so he was able to tell us "this one is graded a G and this one an H, but this guy is much more stringent in his work, and you're getting a stone that is priced as an H but most people would rate a G." (Did I mention that he really knows his business?) It was fascinating and reassuring. We had already discussed that I wanted yellow gold, and a solitaire setting, so he recommended a basket setting to secure the stone and that was that. Two weeks later, I came back to pick up the ring of my dreams. (He gleefully showed me an enormous diamond while I was there-- seriously, he's the Willy Wonka of diamonds.) Now for the update. It's been four years and change and I wear this ring all the time. I took it off to tile my floors; I take it off to clean it; I took it off for boxing classes. Otherwise it's on my hand. A while back I noticed that one of the prongs would occasionally catch on threads or my hair. Nothing serious, but it started to happen more frequently. If this happens to you, take your ring back to get it checked. I live across the country now, so I planned to do it next time I was in Atlanta. I waited too long. The stone came out while I was doing laundry. (Could have been so much worse-- I noticed immediately and found it in the dryer!) I'm friends with Roger's brother, so I asked for their phone number and this time I got Todd. He took care of everything. When I say it was seamless, that doesn't begin to cover it. I had intended to see if they could recommend someone in Seattle who could repair it for me, but no. They insisted on handling it-- the shipping (fast and insured and so secure it felt like MI5 was coordinating it), the repair, and a heck of a cleaning. In addition to Todd keeping me posted, Roger also texted me, and was insistent that they wanted to check it out and find out what the problem was and make sure it never happened again. (I don't see this as their fault at all, btw. I wear my all the time and gold is malleable. I plan to have it checked more regularly from now on.) If you are in Atlanta and have a career that may take you to other cities, know that Roger, Todd, and everyone at Ascot will continue to serve you. In fact, they will do their best to insist on it. I can't speak for other jewelers, but I do know that the reason I initially asked them to recommend someone in Seattle was because I don't trust just anyone to take my ring and give me back the same stone. (We've all seen Dateline, right?) Now I don't need to worry about finding a local person to take care of it; I will always send it or take it to Ascot for anything I need. I got my ring back yesterday morning. The cleaning reminded me of how magnificent this thing really is. Of course they sent the ring beautifully presented in a box tied with a nice ribbon-- don't work with them if you like things done half-way. And they did all of this between Christmas and New Years. The ring left my possession on Dec 26, and I have it back January 8. I couldn't ask for more-- that's a theme with them.

    Beer and a stunning ring
    Jeffrey Z.

    I'm not a fan of going to these stores because I usually wind up spending money I dont have on something my wife doesnt really need. However, the trip to this store was a way different experience for me. I truly enjoyed our time with Angela, she seriously was AMAZING. She took her time, brought me a beer as a refreshment while she looked at some pieces my wife had inherited. I will absolutely be going back to have her design my wifes anniversary ring. If I could give 10nstars for just her in would the establishment came in at a close 2nd..

    Customer Experience: could not have been happier with how my now fiancé and were treated when we came into the store. We were greeted and worked with Junior throughout the entire process. We first looked at diamonds in January 2020 right as COVID started to gain traction so we paused our engagement plans initially. After a few months I reached back out to Junior and picked up right where we left off with no issues. It was a fantastic experience and can't say enough how well and comfortable we felt during the entire process. Quality and price: we shopped around in a few places and kept coming back to Ascot Diamonds. We found the perfect diamond and setting and will absolutely be coming back for bands.

    Christina T.

    I got my engagement ring from Ascot and I love it. I've had it for a year and a half now and it still looks great, no issues at all. The customer service and shopping experience is much better than chain jewelry stores. Ascot does not have a showcase for you to browse. Instead you sit down and speak with a sales associate about what you are looking for and they pull rings from their inventory for you to try on. I like the one on one service much more. My fiancée and I ended up designing a ring and having it made. It was so easy, we told them what design elements we liked from a few of the rings they showed us and they combined it all into one ring. They were even able to show us a CAD image of the proposed ring before they actually made it. The price in my opinion is about the same or slightly more than other jewelry stores. But Ascot has much more unique classy designs that you don't see everywhere else.

    Ascot Diamonds!
    Antoinette E.

    I used the reviews to find this location. I am pleased to say they carry themselves with The utmost respect and elegance, I love it, I feel pampered and understood! I came for an appraisal and they knew exactly what my dimensions and cut was, I'm flattered! I would love to come back as a buyer one day! Thank you Ascot Staff! :-)) P.s. Diamonds are a ladies best friend!

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    7 months ago

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    7 years ago

    Absolute worst customer service EVER!!!! Would never do business with or recommend this company to anyone!!!!

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    Page 1 of 2

    Ask the Community - Ascot Diamonds Atlanta

    Review Highlights - Ascot Diamonds Atlanta

    Great service and fantastic products, needless to say we were very happy, thank you Ascot Diamonds and Marlene......

    Mentioned in 9 reviews

    Read more highlights

    Brown & Co. Jewelers

    Brown & Co. Jewelers

    4.5
    (112 reviews)
    5.9 mi
    $$$
    Luxury
    Family-owned & operated

    This review is specifically for the Patek Philippe store location that is owned by Brown and…read moreCompany jewelers. However, the patek store is not listed separately here on Yelp I scheduled a service appointment ahead of time prior to arriving at the store because that was required even for a battery change. Leading up to my visit I did call the store to ensure turnaround times as well as cost. Upon arriving at the store, I must say it is absolutely beautiful with obviously only display watches. And the gentleman who helped me branyon was super nice and friendly and helpful. In fact, he even beat the turnaround time that was quoted to me over the phone by the store earlier in the week. He even went above and beyond by offering to show me watches, even though I had not made a separate sales appointment. That was very kind and very tempting of him. I must say unfortunately this trip was not for shopping. It was for a family celebration. I will say if I do ever have to get my watch serviced again I will definitely come back here. Flying to Atlanta from Chicago is barely 2 hours and not expensive at all. And getting to this location is super easy right outside of the city. I wish I had more time during this visit. Otherwise I would have gone into the Brown and Company store, which is right across from the Patek store. Perhaps on my next visit I will and maybe the people who work there will be just as kind and gracious as the staff were here

    I visited the Roswell location on 12-20-25 I was inquiring…read moreabout a redesign on a men's gold and diamond ring. The sales associate seemed very disinterested. My family are long time customers dating back to the early 90's. The ring I brought in was purchased at BC many years ago. Hopefully, this was an isolated experience because BC has always been the best. I expressed my displeasure and walked out.

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    Brown & Co. Jewelers
    Location at Buckhead Village
    Location at Buckhead Village
    Brown & Co. Jewelers

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    Worthmore Jewelers

    Worthmore Jewelers

    5.0
    (398 reviews)
    11.3 mi
    $$

    Hi so my mom died April and I was pretty sad and shaken up after it then I had to go through her…read morebelongings which was tough. She had dementia and lost her wedding ring but still had her engagement ring when she died and I really wanted something to remember her But it was too small to wear and I am married. A friend suggest upcycling the ring to make it personal for me. I wasn't sure how to do this Or even what to design with it. I had a wonderful experience at Worthmore in Decatur Georgia buying my wedding rings and I thought I'd stop by and ask Laura Foster who had really helped out me out with those. Well not only did she listen to the stories about my mom, and helped me asses the value of the ring and gold she had but she helped me design an amazingly beautiful pendant to remember my mom using her engagement ring and we talked about what her life meant to me. I ended up with a compass pendant since mom was my guide and I became hers later in life. Laura even suggested using her diamonds to face east to west for her sunrise and sunset. With a special inscription on the back. I am in awe of the work they do at Worthmore and I recommend them anyone who needs a special piece of jewelry commissioned or is just looking for someone to take you under their wing and talk wedding rings and jewelry to you. Laura is very informative she also helped us insure our precious pieces which came in handy when I lost the diamond from my wedding ring in a freak accident! Their store also has alot of one of a kind stuff too! So go see Laura Foster and she will help you find the special piece that everyone will comment on and you will never take off!

    I went in to have a few pieces of jewelry repaired. The jewelry repair took less than 10 minutes!…read more Laura assisted me and she was AMAZING!!!! She didn't get tired of pulling pieces out of the case for me to try on and I left with a beautiful gold bracelet and some life advice. The customer service was a 10 out of 10. I'll be back for a few more pieces.

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    Rings
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    Worthmore Jewelers
    Worthmore Jewelers

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    Icebox Diamonds & Watches

    Icebox Diamonds & Watches

    4.6
    (159 reviews)
    5.5 mi
    $$$

    I never wanted diamonds until I loved to atlanta. I had been shopping around for jewelers for a few…read moreweeks and i felt like being a girl i was being over charged. Buying jewelry is worse than shopping for cars. A friend suggested ice box so i stopped in. I stopped into to look at a gold chain. Melissa helped me. Melissa asked lots of questions and really really built rapport. Based on the questions she asked she suggested some other chains. It's like she was in my head cause she picked out a perfect 7 pointer diamond chain that i just fell in love with as soon as i saw it. Overall i will give icebox 5 stars because they not only give you an amazing experience by offering water, soda, Capri Suns. But they assign everyone with a jeweler and that really helps personalize your experience. I have very busy days, and i can just text Melissa, and ask for anything I'm looking for and she makes it happen! I stop by pick up what i need and get back to my busy day. She's helped me with gifts for my sister and boyfriend. I'm giving ice box 5 stars but I'm really giving Melissa 5 stars. Everytime i shop with icebox she continues to wow me. Providing excellent customer service , patient, and very knowledgeable about jewelry. There's nothing i asked her for that she couldn't make happen. 10 stars !! I think it's super cool that they clean all jewelry purchased from them for free. They also have fixed my clasp on my chain because i didn't know i was taking it off wrong. I was also told that if i trade in my chain to purchase a new piece or upgrade the amount i paid go towards my next purchase. Super cool! Because I've been thinking of upgrading. All purchases come boxed pretty in an icebox box with a light, cleaner, and a towelette. Love love love the experience of shopping at ice box.

    Icebox Diamonds & Watches always delivers a first class experience. Dominique is always one call…read moreaway and willing to help with anything I need. I do not care what I am thinking about, I always reach out to Dominique first to see if we can come up with some good ideas. On my recent visit she helped me find the perfect birthday gift for my mom, a beautiful pair of earrings that she absolutely loved. The love and hospitality at Icebox are always top tier. I am also very proud of my guy Mo and it has been amazing to watch the progress and growth of the company.

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    Icebox Diamonds & Watches
    Ice Box  - Jewelry Box
    Ice Box - Jewelry Box
    Emerald cut center diamond with sapphires engagement ring - custom design

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    Emerald cut center diamond with sapphires engagement ring - custom design
    Solomon Brothers Jewelers

    Solomon Brothers Jewelers

    4.4
    (272 reviews)
    5.2 mi
    $$$

    Great Great people, A very good jewelry store with lots of choices to choose from. The clients seem…read morevery pleased with the selections. They treat you like family or better in some cases.

    I'm getting married next week and wanted to make sure I had my engagement ring professionally…read morecleaned before the big day! My only concern was that my fiancé did not purchase my ring locally, so I didn't know who would be willing to help me. Yesterday, I Googled jewelers and decided to check with Solomon Brothers. I called and spoke with a gentleman on the phone who assured me that this was something they could do and that it shouldn't take more than 10 minutes since my ring is pretty new (6 months) and didn't need much. Today, I drove over! It was a bit challenging to find because I was looking for a standalone building with a big sign. Waze failed me but after switching to Apple Maps, I was able to figure it out. I pulled toward the side of the sky rise next to a parking garage and actually saw a space open in front of the building that said it was reserved for Solomon Brothers parking! Bingo! I took that spot and started pulling doors that were locked. Very confused, I circled the building and discovered the lobby. I entered, walked to the elevators, and saw what I was looking for: floor 17! I tapped on the screen and it directed me to which elevator to use, which took me straight up to my desired floor. The elevators themselves only have open and close buttons inside which is interesting. Upon reaching my floor, I looked and saw the entrance to Solomon Bros. As a woman was leaving, she held the door open for me, and I walked up to the front desk to inquire. I was greeted by Ellen! I explained what the gentleman on the phone had told me, and she confirmed that would be no problem. She grabbed a jewelry tray, I placed my ring inside, and she whisked it away to clean it, encouraging me to peruse the store as I waited. It didn't take long until she met back up with me and gave me back my freshly cleaned ring! It looks just like the day it was given to me! So sparkly! I felt taken care of and treated well, and I appreciate their willingness to help me and generosity! I definitely want to come back again soon to look more at what they have to offer. Their selection is huge, and as Ellen had told me, there is a variety of priced pieces. Thanks again very much!

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    Solomon Brothers Jewelers
    Solomon Brothers Jewelers
    Jewelry case

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    Jewelry case

    Ascot Diamonds Atlanta - jewelry - Updated August 2026

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