This is an amazing business. Their expertise is phenomenal! I highly recommend using this business for all your jewelry needs.

We had them make a ring for our anniversary to match my wedding band on the other side of my engagement ring. My wedding band has NEVER moved or reshaped or dented in the 14 years I've had it. Meanwhile, the one they made has warped shapes over and over, showing the quality of their platinum is not even close to the wedding band we had made at The Mart downtown 14 years ago. I took it in to see what they could do and one woman was kind but clueless and the other was a giant Karen. Snappy and rude. Told me "once it bends it will always bend over and over." I didn't pay for that. I paid for it to match my wedding band that hasn't moved once in 14 years. Then they proceed to tell me they can fix it for over $1100! Um, no. You mess it up, you fix it. ALSO, this wasn't the first issue with them and this ring. They took months to make a match and the first one wasn't even close. We had to get another one completely remade. I'm just extremely disappointed in the quality and service here. Jamie seems genuinely nice. He needs better employees. I would highly recommend going anywhere but here. read more

The owner is very friendly, but the lady who I purchased my earrings from overpriced me for some earrings.. after I paid for them I got them appraised by several jewelry stores then which I was informed that I overpaid by $680. l called to tell them she said I got a good price for them which they were originally 1100 without solitary Stone in the middle.. the earrings was only worth $200 -300 at retail price for SI Diamonds.... read more

Beatrice is absolutely amazing. Very detailed, great listener. Her background is very impressive. read more

Love this store. I've been a customer since they opened. I always enjoy going in there and looking at the beautiful pieces I also use only this store for repairs and for custom jewelry. Never had a problem. Always very satisfied and always found their prices to be reasonable. I trust them. read more

THE BEST! They have serious jewelry artisans in a well stocked workshop working behind glass, so you can watch. Some of the most personable, well trained, talented, dedicated sales assistants I have ever met. Would not quit fitting a large Turquoise ring and installing special "keepers" until it was perfect! Which took 3 visits to meet our mutually superior results! The owner is the reason the people that work there are THE BEST! EXCELLENCE & unusual friendliness is their standard, not to mention delivering LIFETIME EXCELLENCE with their beautiful handmade jewelry! read more

Jamie and his staff are wonderful! They custom designed and made a beautiful ring for my daughter with a family stone. They listened to everything she wanted and delivered ! We just purchase diamond earrings and they gave just as much attention to detail during that process! Go to Jewelry Artisans , you will be so happy! read more

I wanted to add some peridot stones to a ring box and not only is it beautiful, but several people helped me with the designs. I've brought an old watch in here before, now the ring box, they always deliver. Happy customer. Thanks again! read more

Jewelry Artisans - This - on both sides! - Jewelry Near Me - Atlanta, Georgia

This jeweler is absolutely amazing. In looking at rings, we went to SO MANY stores, online stores, and pawn shops. Firstly, they didn't jump on my fiancee and I when we walked into the store - the staff gave us space to browse. They had a lot of beautiful, contemporary pieces in store. When we did connect with someone in the store, the woman, Charis, was so helpful and pleasant! She wasn't judgmental or overbearing. They have LaCroix, coffee, and beer in the corner that are a great touch - no offer or ask - you can serve yourself. I emailed them a few weeks after our visit with a pretty hefty ask on a short timeline to make a surprise engagement ring before our party in a few weeks. Jamie, the owner, was incredibly creative and gifted in design. He was full of thoughts and ideas without any of them being overbearing. He brought in the best diamonds at the best prices and even offered to go with me to other jewelry wholesalers to look at what I'd reserved. He went the extra mile to make sure that they could get the ring done in time - texting me and making sure it could happen. There was no upsetting or pushing my limit. He was truly only concerned about my happiness and our long term relationship. I was SO impressed with the service, the creativity of the ring designer, and the quality of the product. I was stuck before going to this jeweler. I have them to thank for my partner's gorgeous engagement ring. They are my new "family jeweler" in an age when I'm pretty aware no one has those anymore! STRONGLY recommend, particularly for custom jewelry!!!! read more

Unethical management does not respect customer time and tries to evade/reneg on a handshake deal. Poor service led to significant delays, not receiving the ring we ordered, and made it a hassle to get a refund. Save yourself the hassle and order from an online vendor. We got higher quality rings from an online vendor overnighted to us for 2/3 cost quoted here. The owner, Jamie, is apparently willing to pay $200 for a good review. read more

I can not say enough great things about Jewelry Artisans. We have used them for 25 years. They have grown in size & artistic talent and their service remains first rate! We have always been treated like family! Warm and happy atmosphere! Stop by and check them out! You will be thrilled!! read more

Great people and family. Jamie is there to make sure you are comfortable with whatever your doing and the whole place is top notch.

Took a gold chain type bracelet in because it broke. A horrible woman waited on me. I suggested how it might be repaired. Her response was "Read my lips! It cannot be repaired that way! " She then said they would repair it another way. I should have left after being spoken to like that but since I was very busy and in a hurry I left it to be repaired. Upon picking it up, it looked fixed so I put it on. Several hours later I looked at my arm and it was gone. Evidently it had been shoddily repaired and had fallen off. Will never go there again. read more

My wife and I have been literally going to Jewelry Artisans for many years. As I write this it sounds just like the previous person's review. There is probably a reason for this: consistent quality and service. My compliments and thanks to Jamie and his knowledgeable and friendly team. My wife came home today with a beautiful custom made pendant designed by Beatriz. Last year it was a custom made ring by someone else. We have also bought off the shelf items for our daughters. They have a wide range of jewelry for all needs. But each time they treat us with full attention. So we strongly recommend Jewelry Artisans read more

Lovely staff and stunning pieces. I got a beautiful diamond necklace here for Christmas. They attached an extender for free which was lovely. I also have had my watch cleaned and serviced here and it was excellent service. Love supporting a family business and knowing that you are receiving quality investment pieces. read more

Can't say enough wonderful words to express how kind and empathetic the staff has been.....Came in with my Mom's original engagement ring (diamond and platinum) covered in a layer of superglue that I thought would ruin the stone or the setting....They took me seriously and worked hard on cleaning the ring for two days before they were happy with the results!! I trusted them wholeheartedly and they treated me like a loyal client of Jewelry Artisan's without knowing that I have been one for many, many years. Thanks again for drying my tears!! read more

Working with the artisans at Jewelry Artisans to create a one of a kind ring was just amazing. Beatriz is such an artist, such a lovely lady, and so wonderful to work with. I will always be indebted to her for making our dream a reality. read more

If you want a jeweler you can trust, who gets it right, who cares about the customers, quality oriented, service oriented, honest and experienced - there's really only one place to go and that's Jewelry Artisans. Whether it be something in stock, ordered or completely custom designed and created this is your place. I only gave them five stars because six wasn't an option ... read more

Rarely do I take the time to write reviews. However my recent experience with this local Jewelry store required a review. The setting, the offerings, the suggestions, the service the attention to what you wanted to buy and the quality. WOW Amazing. Incredible service and experience. When I do need to make that next Special purchase I will be heading to Jewelry Artisians. read more

I'll let AT come in with his own review, but holy crap, this place is AMAZING! AT and I worked with them as he worked at figuring out what ring he would propose with (:D :D :D). I can be picky and I could not find anything that was exactly what I envisioned my dream ring would be so after looking at a gazillion photos on Instagram and Pinterest with AT, I found bits and pieces of tons of rings that I liked, but nothing was perfect. We sent over some photos to Brittany, Jewelry Artisans in-house jewelry designer, and she was patient over a period of a month (or maybe even a bit more) as she tried to come up with something for us. She sized me and once we finally decided on a platinum ring that we both loved, AT worked out the rest. Brittany and the JA team were immensely accommodating and kind during this whole process, because he ended up getting the ring earlier than the delivery date she promised after making a special request. He had a plan that I was entirely unaware of and had her help in making it happen. He proposed during our cabin trip with close friends as we went on a short hike during a cold afternoon. I was so surprised that I just looked at him and said, "What?!" It took a few moments for it to sink it but then I responded. Without turning this review into a mushy love story, you must have deduced what I said because today I am wearing the ring. I had to come back a few times, to talk to Brittany about the fit. She told me that if it were her, she would probably size it down another quarter size but I was so worried about having finger muffin top... I churned the idea over and over mentally for a week or two, then I finally took the plunge. The ring fits absolutely perfectly now. The work was done within 2 hours. The service is great and we can get the ring cleaned whenever we want. If you are looking for a place to get jewelry, come to Jewelry Artisans. They have pieces already in the store that you can purchase, can order directly from jewelry manufacturers (that doesn't sound very romantic, huh? who cares), and make custom pieces for you. I don't want to overwhelm Brittany, as her schedule seems pretty full as it is now, but she is absolutely amazing. Responsive and caring, you couldn't have someone better to help through the journey of getting something as meaningful and sentimental as an engagement ring. I am so happy with her help and the ring that we ended up with, which incorporates so perfectly what I desired, as well as what AT wanted. read more

This is a great place that's run by professional women and great team that takes care of your needs quickly. They fixed some of our nicer watches by trained Rolex professionals and no crazy $800 service fees most try to claim it requires when your just needing a tune up or fix....t read more

Jewelry Artisans worked a miracle for me and my husband. One day, after 30 years of wearing my gorgeous engagement ring, I looked down at my hand and realized that the center stone, a 2 carat blue sapphire, was gone. I was a basket case. Our insurance only covered $1000 and the stone was worth thousands more. Darci at Jewelry Artisans assured us that she would find a stone that would fit the 90 year old setting and she wouldn't give up until we were 100% satisfied with the cost and the quality. She worked with us for two months in order to find the right stone. We are very grateful for Darci's professionalism, patience, and commitment to having us be completely satisfied with the workmanship, quality and cost. Also, the environment and staff are very warm and friendly. read more

I can't say enough good things about jewelry artisans. I was having a bracelet worked on by adding a new bracelet part to my daughter's name that was her signature. She recently passed away and Beatriz was so kind, thoughtful and sympathetic in helping me make a decision about how to proceed with the addition to the bracelet. She even got it faster for me knowing how much it meant to me to have it back on my wrist. They have a beautiful showroom with lots of quality looking jewelry. You won't be disappointed about going to this jewelry store and dealing with the staff. read more

We have been customers for a long time. We usually visit there first when we want to shop for special gifts, jewlery or obtain watch repairs, etc. We have never been disappointed in their advice, products or services. Their sales personal have always been very friendly, courteous, helpful and professional. We have found JA to be reliable, prompt and competitive in pricing and can highly recommend them. read more

Over two decades ago a friend in Atlanta recommended Jewelry Artisans when I admired her wedding set that had been designed there. Owner Jamie and designer Beatriz transformed the basic wedding ring I had into a beautiful work of art that my husband and I couldn't have imagined on our own. During our first appointment, Beatriz spoke with us about designs we liked and began creating and sketching. I remember feeling amazed as this designer showed us how we could reset the diamonds into a unique and stunning wedding set. Since then Jewelry Artisans has helped us with several other purchases, designs, and repairs, and we've always been very pleased. For any special jewelry, this is the only jeweler we work with. Jamie and his team are very attentive to the interests of customers and provide excellent service. And I'm always impressed by the beautiful wedding sets and other jewelry in Jewelry Artisan's cases. Whether you are investing in a wedding set, wanting to redesign jewelry, or buying a special gift, you'll be pleased with Jewelry Artisans. read more

Ask for Dom to help pick out your engagement ring She's amazing and fun to work with!

Literally Jewelry Artisans is a gem. Family owned, with experienced, knowledgeable, and friendly staff. I have used them for jewelry appraisals, design, repair, sizing and cleaning. I trust them with my most treasured pieces! Thank you!! I highly recommend. read more

I have purchased a variety of pieces from Jewelry Artisans as well as had repairs done - this is a first class owner-operated business. Most recently they created a completely custom mount for a diamond and also a matching wedding band for me. Jamie the owner is a real gem (pun intended but it's also the truth), someone I absolutely trust and who does business with integrity, kindness and a true customer-first focus. Frankly speaking, I would not go anywhere else or recommend anyone else in the jewelry business and I would ABSOLUTELY recommend Jewelry Artisans for all of your jewelry needs. You'll notice basically very single review for this business on this platform and every other platform is five stars - and for good reason. #bestjewelerever read more

Well a very deserved update. When the owners of jewelry Artisans saw my distress one of the owners call immediately . They met net at the store and worked wit me. Bottom line is, I am excited and anxious ly waiting for my lovely ruby slice and it's new plain but elegant new setting. Not flashy or old , just plain , modern sleek. I hope. Their new pieces are beautiful. I even have a big piece on a wish list. Thank u will post photo read more

For one-of-a-kind jewelry designs and individual attention, you have to try Jewelry Artisans. I have been a satisfied customer of Jewelry Artisans for over 10 years. Each time I have done business with them, both at the old location on Roswell Road and the new location near Perimeter Mall, I have been thrilled with the results. Jamie Kresl, the owner, does business "the old-fashioned way" where his handshake is as good as his word. He takes personal interest in his customers, and goes above and beyond, ensuring repeat business and customer loyalty. For example, my husband and I asked Jamie to design and set my engagement ring with only 5 days notice. Not only were both of my rings ready on time, but Jamie also loaned my husband a ring to use until his arrived two days later. Jamie has designed several pieces for me using loose stones I already had, and re-strung a pearl bracelet I got as a gift elsewhere. He made a ring I designed from a paper-clip and turned it into a 14 karat piece of art. When we couldn't find anyone local to sell us the pins we needed to add links to a Rado watch, Jamie gave us a pice of copper, free of charge, which worked beautifully. In short, Jamie listens to what his customers want and uses his design expertise to ensure the final result is exactly what you want. read more

My wife is not a big jewelry person, and while I am well educated and know jewelry I do not wear a lot myself. However when you buy jewelry you want to make sure you get what you pay for, and here is a place where you get your money's worth. First let me say that I am plainly average looking, I dress in denim and t-shirt pretty exclusively, this can give some vendors a false impression and has gotten me a cold response on inquiries in a few establishments. So when I say that walking into this store I felt like I was not only welcomed but appreciated, let me say I was more than shocked I was humbled. The employees of Jewelry Artisans not only go the distance to make sure you are helped properly they do so with grace and measure as to make you feel like you are shopping with a friend and not a sales person. There is no pressure and they are just as happy to shoot the breeze (so long as it does not detain them from other customers) as sell you some unique local piece of fine jewelry. Not only do you buy fine jewelry from this store you buy a working relationship with a jeweler you can trust. This is no fly by night or mall-chain, this is a shining example of small honest business done right. read more

My husband found Jewelry Artisans nearly 8 years ago when he was shopping for a unique necklace for me for Christmas. Since then, we have purchased countless pieces from Jamie and his wonderful staff. We love how as our relationship developed, Jewelry Artisans was there to meet all our needs. When Jeff and I began to discuss marriage, we shopped at many of the "commonly known" jewelers in Atlanta for an engagement ring and time and time again, I was disappointed with the selection. My husband remembered Jewelry Artisans and that the heart of their business is creating custom pieces. We sat with Jamie for over two hours while he showed us pieces and based on my reaction and likes and dislikes, he sketch the beginnings of my one-of-a-kind engagement ring. Fast forward 18-months later, when the time came to select a wedding band for me. Again, Jamie sat with us and LISTENED and didn't stop pushing design limits until I was 100% satisfied and equally in love with my wedding band. Around the same time, I made the decision to have a right -hand band made with diamonds from my family and my husband's. Jamie worked with us to create a piece that will be a family heirloom for generations. My favorite Jewelry Artisans story is the creation of my husband's engagement gift. He is not a watch wearer, and so I decided to have custom cuff links made for him. I emailed back and forth for a little while with Beatriz - one of the talented and caring jewelry designers at Jewelry Artisans. Unfortunately, none of the designs really "wowed" me. Beatriz suggested that I come into the store and she had me tell her the story of our relationship, our engagement and our wedding....and then she began to sketch. And my eyes filled up because her sketch captured every dimension of our story. She went the extra mile to ensure my happiness. In addition to "major" purchases and jewelry design, we have relied on Jewelry Artisans for gifts for our bridal party, pearls-to-grow-on for our nieces' birthdays, my husband's wedding band, and a number of stunning Christmas presents for me. Visit Jewelry Artisans one time, and you will never look in another jewelry store again. They have a fresh selection of beautiful pieces and can accommodate any budget. When the time comes to design a piece, they will work with you and not let you leave until you are thrilled with the product. You will feel like you are at home at JA and Jamie and his staff will quickly feel like old, familiar friends. read more

Jewelry Artisans - Custom cufflinks - Jewelry Near Me - Atlanta, Georgia

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First off, wow! One of the biggest, and daunting decisions a man can make is finding the perfect engagement ring to ask his best friend to marry him. I have to say, I could not have been more pleased with my experience at Jewelry Artisans! Although I live in Cincinnati, OH from Day 1 Brittany made the entire process from creation, design, to finding the perfect stone so seamless and simple as can be and bent over backwards to make the experience wonderful! I could have easily found a local jeweler to have gone to up here but the time, attention, quality and price that Brittany and her team provided is quite literally 2nd to none! She was upfront, honest, and very helpful with everything. One thing people are afraid of (as was I when first looking around) is a diamond jeweler taking you on a run for your money because they can, but Brittany actually made sure to get the best of the best within my budget and steer me away from decisions that she wouldn't make herself. She was never hesitant to suggest a no on something if she didn't think it would be the best decision but could find a better option. I shopped around and did my homework to compare but Brittany did not give up on finding us the perfect center stone to sit with the beautiful band she had for us. My fiancé absolutely loves her ring and I could not be more satisfied! So a HUGE thanks to Brittany, Jewelry Artisans and the entire team for making everything stress free and perfect. We are definitely coming back! read more

First visit was a tremendous success! Learned about watch repair (which was done in store while I waited- about 5 minutes, for 2 watches!!) which was amazingly fast. Very helpful and friendly staff, an absolute pleasure to do business with!! read more

Jewelry Artisans - Jewelry Store - Jewelry Near Me - Atlanta, Georgia

This jewelry store has really unique jewelry- especially very different engagement ring settings. If you don't want a ring that looks like everyone else's, I suggest that you go here. I did not get my engagement ring here (we almost did), but my fiance did get me a necklace from here that is beautiful. The only reason my fiancé ended up buying my engagement ring elsewhere, is because we had to shop for a center-stone at another store. We had to shop for a center-stone at another store, because the center stones that we were shown at Jewelry Artisans were terrible. We never gave a budget, but for some reason we were shown low color, heavily-occluded diamonds. We asked to see an oval diamond, but were told they did not have any there. And, the saleswoman did not offer to get one in for us to look at. So, while we thought we would get our setting from Jewelry Artisans, we ended up shopping for a center-stone at another store and that store sold us on getting a ring custom made. read more

Darci is amazing! I came here last year looking for an engagement ring and as most guys are, I was lost. She took me in and explained each step of picking out the diamond, band, setting, and size. All laid out and took time to explain everything. I felt comfortable doing business here because she cared about my purchase and what it meant for me. When my gf said yes, we eventually went back there to go get out wedding bands. I didn't even think about others jewelry places since I know Darci had our best interest and wanted to take care of us. We went back few times for loose setting and getting rings resized/cleaned. Each time they are happy to see us and made sure we left satisfied. I highly recommend for any guys looking to buy an engagement ring. I also highly recommend for any couples looking to buy wedding bands. A+ since the owner is ATL UTD fan. read more

I couldn't imagine anyone else helping create the most memorable, sentimental, and beautiful engagement ring! Truly the highest quality individualized servicez. The entire team was extremely helpful and Beatriz was able to incorporate the diamond my husband's late father gave to his mom long ago in the most meaningful and stunning way. We couldn't be more thrilled with it and cannot speak highly enough of their jewelry, service, and eye for design! read more

Jewelry Artisans - Jewelry Near Me - Atlanta, Georgia

My fiance and I decided to design my engagement ring together from a photo of two different rings that we that we loved. We came to Jewelry Artisans and worked with Sara. She was GREAT. Our ring turned out PERFECT. I can't recommend this place highly enough. read more

Jewelry Artisans - They brought our design to life! - Jewelry Near Me - Atlanta, Georgia

My family has been coming here for years. Jamie and his team are absolutely amazing and always go above and beyond! Their creative process and quality of jewelry is superb. If you're looking for anything custom or just something for your partner, I definitely recommend jewelry artisans! read more

This is my favorite neighborhood fine jewelry store in Atlanta. The jewelry associates are very personable to your needs and very knowledgeable of all the various stones I'm interested in adding to my personal collection. Come on in you will not regret it! read more