1. Ash Auto Group

    1. Ash Auto Group

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    Scottsdale, AZ

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    Ash Auto Group

    3.8 (42 reviews)
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    sold me a car and it wasn't disclosed it was in an accident. Jonas Ash is horrible, bad temper and tantrums. make promises they can't keep

    Cindy L.

    ASH automotive, Carrie works the front of the house, Jonah was the first person that I interacted with, he was great, he introduced me to his brother. Andrew, took off from there to find me my perfect car. Andrew asked me some questions, things I wanted, things that I did not want, things that were important. I felt that I no longer needed 4 Wheel Dr., I didn't care about a sunroof, but I love the color blue. In a matter of time, he was on the computer, researching, he found me my blue car, tan leather interior. This is my kind of company, they have great morals, integrity, they do business in a handshake. If you can't do business that way, you shouldn't be in business! I not only WOULD I RECOMMEND them, every recommendation they do business with, have been stellar and they do business the same way. I'm glad that I've found you two.

    Buyer Beware . Don't do it . I bought two cars June last year . Both cars have had the same issues. Evaporator core needing to be replaced. Coolant leaks . Car corrosion and rust issues . Here are some pictures of what my car looks like with orange rust and corrosion. I'm from Florida , so that's not normal to us . My car is in the shop again for car a/c problems , getting the evaporator core replaced for a second time and this time the actuator needed replacement as well . Sure they give you warranty , but these problems started happening within two months of owning the cars . Both cars also needed breaks replaced ( apond arrival) Had you told me it was just one car , but both cars!. Now my driver side seat belt retractor is broken . I have owned many cars in my life , I have never had so many issues . Buyer beware ! Not to mention the car paint problems both cars had , you can see on the photos of the website make the cars look great, but if you are out of state you are trusting them to not be shady !. My whole front on my car needs paint . Lesson learned !! If you are from out of state , DO NOT BE FOOLED by the website . both cars have a negative equity of $10,000 , so we are stuck!!! car problems keep on coming . I wish I would have waited . WORST car experience ever!!! ^*^^^ In response to the reply from the owner , both cars continue needing to go to the shop for repairs !!!. As towards the blame towards the transport company both cars arrived with the car windows up . What is the explanation for both cars having a/c problems, and coolant leaking problems . ? There is only so much you can blame on the transport company !! Both cars continue to require mechanic work and we speak both cars are in the shop for repair work !! It's been a year this past June I got both cars !! Poor business !! I would never recommend your business for car purchasing . I can't imagine the $1000's out of pocket if not sold without warranty . The cars continue needing repairs and mechanic work leaving us carless weeks on end . If you told me one car , but "" both cars "" . For those of you reading from out of state , or even within state please research and check out the car properly , this is our terrible experience with two cars bought June 2023 . Not only are we negative equity but the cars are continuous needing to go to the shop for major issues . Leaving us each time two weeks without a car . I have receipts to prove . I would not recommend doing business with this company . BUYER BEWARE !!! run ....as of right now my car is in the shop going on a month and my daughters car is in the shop!!! Clearly a clean carfax is not enough ...

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    5 months ago

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    Jonas A.

    Thank you! It was absolutely our pleasure!

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    3 months ago

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    1 year ago

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    10 months ago

    Process was quick and painless ended up buying two cars instead of one! We will definitely return for future auto purchases!

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    9 months ago

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    8 months ago

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    7 years ago

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    5 years ago

    Great people to work with. I dreaded going to buy a car, but my wife and I got the car she wanted at a great price.

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    5 years ago

    Quality company. Jonas & Andrew took good care of us. The purchasing process was stress free and quick. Highly recommend.

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    Page 1 of 2

    Ask the Community - Ash Auto Group

    Review Highlights - Ash Auto Group

    Just bought a 2016 White Porsche Macan S from Ash Auto Group (Ryan Zimmer) on Friday the 13th, 2019.

    Mentioned in 15 reviews

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    After a very stressful experience involving freeway power loss and multiple repair facilities,…read moreVolkswagen North Scottsdale ultimately restored my confidence in the service experience. I'm specifically giving this review because of the upfront and honest communication, professionalism, and follow-through I experienced once my vehicle arrived there. Tim was my service advisor, and he was not only responsive throughout the process, but also communicative, empathetic, and realistic with expectations from the very beginning. The issue ultimately turned out to be a fuel pump failure that was covered under warranty, and the repair process and communication were handled far better than my prior experiences elsewhere. One thing that stood out to me most was simply feeling heard and kept informed throughout the process. That level of communication matters, especially when dealing with a major drivability issue that impacts daily life and business. I truly appreciated the professionalism and transparency from Tim and the North Scottsdale team.

    I brought my vehicle to North Scottsdale Volkswagen for a routine oil change, and during the…read moreservice they stripped my oil pan. I was then told the entire oil pan had to be replaced, turning a basic maintenance visit into an $800 repair. I was initially told my vehicle wouldn't be ready until after the weekend. However, once I began questioning how this happened during a standard oil change, the repair was suddenly completed in less than half a day and I was sent on my way. That inconsistency raised serious concerns. When I picked up my car, the engine light was still on, and the vehicle was returned dirty. After spending $800, I would expect at minimum a proper diagnostic and basic customer care, including something as simple as running the car through the wash. During the discussion about payment, I was spoken to in a dismissive manner and told that "nothing is free in this world,". That felt unprofessional and inappropriate, especially given the circumstances. I would strongly encourage others to think twice before bringing their vehicle here for maintenance. Based on my experience, the level of service, accountability, and professionalism fell well below what I expect from a Volkswagen dealership.

    Ash Auto Group - car_dealers - Updated July 2026

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