Never showed up. Never called me back…read more I guess they don't need new customers I just wanted my chimney cleaned but was willing to pay for his thorough chimney inspection Never had this happen before Shame

John was GREAT! Cleaned my chimney from top top to bottom. He found a major fix that he completed…read morewith the chimney cap. He went out of his way to service my chimney within a few days of my call as the weather was starting to shift in Windham. I am very grateful for his top notch service. Thank you John!!

Tyler had previously serviced our Harman Pellet stove and spent quite a bit of extra time advising…read moreus about care and use. We decided to ask if he could repair a Heat & Glo gas fireplace that needed new ignition module and wiring harness. The cost of a brand-new unit with installation would have been 7-8K or more, based on other estimates. We decided to replace multiple components with OEM parts I purchased. Tyler and his helper did a great job and unit works perfectly. We saved several thousand dollars. I have recommended him to two friends since then and highly recommend.

My wood stove was smoking when I opened the door to add firewood. I called M.M.T and spoke to…read moreTyler. I explained the problem and he offered to come to our home thenext day, Saturday, and clean the chimney. We also had him clean the chimney for a fireplace insert we had in another room. We were very pleased with the job he did with Meghan. I highly recommend you call Tyler when you need anything to do with fireplaces, chimneys, etc.

sitting by the fire right now and wanted to send a hearty thank you to fireside warmth. it took us…read morea year after our initial quote to figure out how to drop 10k for the stove and liners (boiler also). fireside were honest, straightforward and fair from day 1 till completion. so many local vendors try and scare you over necessary services, just weird pressure and bad vibes. fireside on the other hand, acted normal, transparent, and they also didn't make me feel like an idiot with this thing i knew nothing about. it was like buying a thing from mature proficient people who didn't dress up the issue or make it about something else. now, we are feeling safe and enjoying an amazing fire. i'm just really happy and grateful and recommend working with them if you're in the market. two thumbs up.

Quick and neat installation love my wood stove It's so cozy and really has been a major…read moreimprovement to our home.

Our front steps needed to be redone and J&A did a great job…read moreby adding another step and making them safer. The work was done quickly and when I called back for a minor touch up they returned and fixed everything without any additional charges. We were happy with the work and the fair price we paid. Highly recommend this veteran owned company.

I am not using this business, but they did offer me a competitive quote and good communicationread more

Bob Otten is the BEST. He helped us convert our old tired vacation home from outdated to new and…read morefabulous. He helped us from start to finish guiding us to the right decisions and helping us stay on budget. His craftsmanship is top notch and he works with the highest of integrity and ethics which was especially appreciated since we live hours away and could only come see the property every so often during the job. Here are some "after" pictures -- we love it all and cannot recommend Bob more highly. You would be lucky to get him!

Bob recently did a LOT of work on my nearly century old house - and it all turned out great! I…read morewanted to replace the original single pane wooden windows with essentially exact replicas and to reuse the original stained trim. It turned out that this was a VERY challenging ask... Bob helped find a dealer who could make and factory finish the windows to the required dimensions and then work with me on fitting most of the old trim to the new windows. It was a painstaking task, especially as the old stools needed to be replaced and Bob had to come up with a clever method for securely attaching the new stools to the windows such that they blended with the existing trim. He also had to create new trim for one window and try to match it to the others. They all came out great, and I realized that I never could have gotten the same result if I had tried to work with a "traditional" window installer - it required more time, patience, and attention to detail than they would have offered. Bob also paid attention to details that don't show, like insulating the area around the windows - another thing I would not have gotten from a traditional window installer. I am thrilled with my 27 new windows! In addition to the windows, Bob also replaced my roof (including fixing many issues that the last roofer just covered up) and identified issues with my chimney, which he also fixed. My house is now in much better shape that it was a year ago. I highly recommend Bob for all of your home projects - he cares about the quality of his work and will work with you to get the results that you are looking for.

CONSUMER BEWARE Had Carl come to the house to look at our…read moreLennox Gas Fire insert. The Gas Fire would come on for a half hour 45 minutes and then turn off. After collecting $250 for the service call, we were told he had other calls to go on and could not stay for a half hour 45 minutes to see if the fire place would stay lit after he secured the glass to some latches, saying maybe it was because of a air leak. When we called to let him know the fireplace still was not staying lit. He said it was probably the valve. Never bothered coming back to investigate further. Just said they no longer make Lenox Valves. The problem was the fireplace sensors connections just needed a good cleaning. Definitely a money grab business looking to sell a new fireplace for the tune of $6,000.

We bought a new wood insert from them in 2019. The people and product were very nice but we were…read moredisappointed we had to clean the glass every few days to be able to see the fire. A year or so ago we learned it was because the unit they sold us was WAY too large for the space, so the fires we were burning were not hot enough to keep the glass relatively free of soot. We called and told them, suggesting they might swap ours out for a similarly valued used one the correct size, but they didn't respond. A few months later our follow up email received the same silence. We ended up buying fire bricks to fill enough space in it to allow us to burn smaller, hotter fires without overheating the room. It helped, but we still have to do more glass cleaning than we should and ended up spending more money on the larger unit than we needed to. Note: I will update this review if and when they make an effort to help us out.

I booked my condo through the Windham website which showed the special deal of buy two nights get…read moreone free which was super nice! They also have discounted lift tickets - $130pp on the weekends and $60 pp during the week, which saves you a lot of money versus getting them directly on Windhams website. The rooms are a typical mountain house stay. We chose to upgrade to the condo to have a kitchen area. The balcony was a nice surprise! The only downside is when you first check in, the room is extremely freezing. House keeping doesn't leave the heat on. Also the main heat vent was slow and felt weak, but we noticed there was a manually heater that we can turn on that was on the wall near the kitchen. The hotel was about a 5 minute drive to the slopes and a couple minutes to downtown. If I come back I'll definitely stay here again!

Winwood condos are a spectacular place to enjoy the sites and wonders of the Jewel of the Catskills…read more! Centrally located near nature trails ,fine dining . The staff at the Winwood are professional and extremely welcoming. We enjoyed the outdoor heated saltwater swimming pool. Unit # 233 was charming with a view of Windham mountain.

This is my 2nd review. I took off my 1st review as the owner Ms. Hadenberg said that she would…read moreresolve the issues of non-communication and non-advertising regarding my property. Well, not only did she not resolve it, it somehow got worse. I did not receive 1 single email, text, or phone call after the 1st review. Never was my property shown and never was I given any information. If you prefer 'in person' realtors, I suggest you contact another local business. Of course, don't forget about the many online, more effective, and cheaper options. Either way, look elsewhere.

From the owner: Catskill Mountain Real Estate at its best.read more