Cancel

    Open app

    Search

    Ashley Store

    2.3 (121 reviews)
    Open 10:00 am - 9:00 pm

    Ashley Store Photos

    You might also consider

    Recommended Reviews - Ashley Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Desk
    Aisha H.

    I will never buy another piece of furniture from any Ashley. The salesman was helpful but ordered the wrong desk. I realized it pretty quickly and he corrected it. A few days later my desk was delivered. The delivery drivers told me the hardware was not available but they would leave the desk and order the hardware and it would be delivered to me in the mail. After a week I didn't receive it so I called customer service after 30+ minutes of the phone the CS person said she was ordering it, the call dropped. I called back 2 days later and was told my hardware was on the way. Now a month has passed I went back to the store they told me to call customer service 6 calls later in one day, because they repeatedly get disconnected I was told a technician would be contacting me I 48 hours. Of course no call. 3 calls today, now I'm told someone will contact me by Wednesday. I have repeatedly asked for supervisor. The worst customer service. Now I am stuck with a $800 desk in multiple pieces with nothing but lie after lie from Ashley.

    Chair touched up with a sharpie
    Dan O.

    Our furniture was delivered broken. Broken to the point the driver asked us to come see it in the driveway before he carried it in because in his words "It don't look like new furniture". It was supposed to be redelivered on Saturday, then Monday, now I'm 2 days off work and It still has not arrived. The warehouse sends texts to cancel a couple of hours before they are set to arrive. The store takes my info and doesn't call back. Once they have the payment, there is no concern on their part to make it right. Isabelle was our sales rep and I was told by associates Tanya and Roz that she would call on Saturday when the re-delivery originally failed to happen but no follow up has occurred. I replied to the escalation email yesterday after a request from Megan on my Facebook review but no one has contacted me back.

    Gap where drawer was put in incorrectly.
    Brenda T.

    It is now officially mid-November. We have NOT received my son's furniture and seem to be ghosted by any and all Ashley Home store Representatives. I am about to seek legal counsel.

    When they were remodeling we were ignored after opening hours.  Staff unconcerned we stood outside and walked right past us.
    Chris M.

    I've tried to shop this store a few times. Once on a Sunday we were left at the door waiting past opening when a manager walked past us rudely and still didn't unlock the door for several minutes with no acknowledgement or apology. Stopped in again while looking for accent chairs or recliners and again the sales staff were flippant. We actually bought a very clearance hanging lamp that we decided to pick up the next week because it would need to be taken down and the staff seemed busy. Emphatically we asked it be brought down so we wouldn't have to wait. I gave them an extra 2 days but when we arrived to pick it up, it was still hanging, no one would help us, the salesman that rang us up denied selling it to us and left us standing alone for 15 more minutes. Luckily a gentleman "Sanjay" asked us if we were assisted. We explained we were waiting for someone to remove it. He knew we had already paid, there was no commission, but he helped is promptly and considerately. I chose to buy a couch somewhere else and do not think I will return for chairs.

    Stay away from this place! We were told it would be 2-4 weeks for delivery, 7 weeks later we are still waiting on our chairs for the dining room table. When they delivered the sectional we ordered, they were tossing it out of the back of the truck and broke the frame. You can't really tell because its hidden by fabric. I've tried to call and see when it will be replaced and today I was told Dec. 31st. So I asked to be refunded and pick out something else but was told no! I've called several times and have to wait over an hour each time. I've purchased quite a bit of furniture through Ashley over the years but I guarantee this will be the last!! Horrible customer service!

    See all

    Photo of Chad B.
    374
    35
    2

    10 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Thanks for leaving us such a wonderful review, Glenda! -SF

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jimmy F.
    79
    50
    21

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Everyone here is very helpful. James was the person that helped us and answered all our questions. Ashely always has really nice furniture.

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Thanks for your kind review Angelynn! We appreciate you! -kf

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Katy O.
    169
    4
    0

    7 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Laura S.

    Laura S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K R.
    0
    20
    0

    5 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Thanks for your review! We appreciate you shopping with us!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jasmin B.
    45
    26
    25

    8 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Thank you for taking the time to review us, Rick!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Thanks for sharing, Kevin! -K

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Very helpful and great furniture! Seth was great and really helped me pick the right office furniture.

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Thanks for sharing, Samantha! *K

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Schon B.
    23
    266
    95

    13 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Renee P.
    135
    73
    7

    9 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Drew D.
    109
    3
    0

    10 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Thanks for sharing, Sheri!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim P.
    0
    27
    7

    6 years ago

    Business owner information

    Photo of Ashley H.

    Ashley H.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of S F.
    0
    36
    5

    8 years ago

    Business owner information

    Photo of Strikeforce M.

    Strikeforce M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 4

    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    I went in kind of already knowing what I wanted, and Isabelle Stokes knew just how to help me.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Sleep Outfitters of Hendersonville-TN

    Sleep Outfitters of Hendersonville-TN

    4.3(12 reviews)
    5.6 mi
    $$

    We needed a new mattress last year so we went to Sleep Outfitters. We were greeted right away and…read morethe staff was very friendly. We were concerned about getting a mattress that would be comfortable because I have a lot of back and hip pain. We were assured that we could purchase a mattress, try it out and return it for a REFUND if it didnt work out. We ended up purchasing a mattress for over 3k. After a week I hurt so bad I could hardly walk. We contacted the store and they tried to tell us that we had to sleep on it for 30 days before they could do anything. We asked how we could get around that and they did call and get it approved for us to return it before then. We went back in to try to find another mattress and were told that we could not get a refund, they only offer store credit towards another mattress. Even though they told us we could get a refund when we purchased the mattress, suddenly it was changed to only credit. We were also told that we would have to keep the next mattress we exchanged it for with no option to return if it didnt work. Since the other mattresses were at least 1k more than what we already paid, we ended up stuck with a 5k mattress that is horrible. We would never have purchased from Sleep Outfitters in the first place if we had known the only option was store credit if we didnt like the mattress. The salesmen are friendly, but lie to you to get you to feel comfortable making such a huge purchase thinking you can get your money back if it doesnt work out. Would never shop here again. We've been stuck with a mattress that causes horrible pain to my back and hips because we unfortunately trusted the word of the salesmen and the manager, Jay, instead of reading the fine print. Buyer beware!

    We went to Sleep Outfitters to find a new mattress and Victoria was there to walk us through…read moreeverything and "oh wow" how helpful she was!! Victoria was very patient with us and showed us exactly what we had on our wish list. She was very informative and not at all trying to sell us something out of our budget but worked with what we had asked for! She was a wonderful and pleasant person to work with! Thank you Victoria, you made our selection of a new mattress a great experience!

    Photos
    Sleep Outfitters of Hendersonville-TN
    Sleep Outfitters of Hendersonville-TN
    Sleep Outfitters of Hendersonville-TN

    See all

    Bedzzz 'N' More

    Bedzzz 'N' More

    3.8(4 reviews)
    3.9 mi
    $$

    My wife and I were shopping for beds, and had gone to all of the major retailers in and around…read moreHendersonville. We pulled up to Bedzzz 'N' More, and were a little "iffy" about going inside, as it looked small and a bit cluttered. However, as my Aunt is a small business owner, we decided to give it a try and walked inside. BOY, I'M HAPPY WE DID!!! They had a very surprising selection of mattresses and head/foot boards, and everything was priced very, very well. The staff was very friendly, but didn't stand around trying to pressure us into buying anything; they let us take our time and decide for ourselves what we were interested in, and answered all questions we had. We asked for delivery prior to Good Friday, which was a little less than two weeks away at the time, as we had expected company in from out of town for Easter, and would need the bed in time for that. These people MADE this work for us; they ensured that we would have the mattress, at the very least, though the head/foot board set would come in the Monday or Tuesday after Easter. We were fine with that. However, they were able to get EVERYTHING delivered and set up on Holy Thursday, which was phenomenal! I would HIGHLY and CONFIDENTLY RECOMMEND to anyone to at least consider looking into this place if you need a new bed or headboard! This family-owned and run business goes out of there way to make you happy, and I couldn't have asked for anything better. My wife and I have slept soundly on our new mattress, and proud to have done business with Bedzzz 'N' More! They have made a life-long customer with me!

    If I could give them zero I would this place is awful very dirty always has trash and dirty cloths…read morejust laying on the floor we bought a very expensive bed from here 2 yrs ago and it's already falling apart we went to talk with them about our warranty and the wife was awful she acted as if we were scum and didn't care that we spend over 1200 on a mattress she blew us off . We have told everyone we know not to shop there they only want your money don't care about you after that fact do not waste your time or sleep on them

    Mattress King

    Mattress King

    2.8(5 reviews)
    0.2 mi

    Salesman was helpful during the shopping experience. I was shopping for a bed that I needed…read moreshipped to Tampa for my brother who just had open heart surgery and needed it by July 17. It is still not here on the 23rd. I called several times only to be told they have no control over the shipping carrier. They didn't know who the carrier was. Finally they provided me a phone number for a "hub" and told me they had 30 days to deliver it. When I said you never said anything about 30 days, the salesman said he didn't know that himself until just now. Rather than calling and sorting this out for me, the customer, I had to call myself, wait on hold and sort it out myself. Turns out that they had entered one of their phone numbers (615 area code) rather than my number for the delivery so the company could not reach me to schedule delivery. This has taken up hours of my time for something that should have been simple. Bottom line...unless you plan to pick up your purchase from the store, be prepared to wait an extended period of time to receive it. Also, be aware they apparently have no control over delivery once the purchase has been made.

    Service was Terrible. Sold Me a California King when I needed a KING. Then Blamed me for not…read moreknowing the correct size. Owner Manager Passed me on to some associate, who was clueless and just took our order. Now i have a 1400 Jerry Rigged Mattress in a 3,000 dollar bed frame. Lesson Learned ....TALK IS CHEAP at Mattress King.

    Ashley Store - furniture - Updated June 2026

    Loading...
    Loading...
    Loading...