Friendly, and family oriented! Xenos has great prices and easy to find location; right on…read morePerryville St. in Rockford. I always get great service and look great walking out.

I have lived out of state for years and am spoiled with great salons and stylist. I was so nervous…read moreto get my hair done while being "back home" for the summer because I've have some pretty bad experiances in the past. I booked at Xeno with Laura and she did a awesome job, the best part was I payed way less then I'm use to, she was fast (I hate sitting there for hours) and I love my color and cut. She did exactly what I asked for. I'm very picky but Laura was great. I totaly recommend her, The other customers getting thier hair done seemed to be return customers (over hearing conversations) which to me is a great sign that the others are good at there Job too.

If I could mark that place as a zero star I would, The…read morepeople there don't speak English which is bad for customers service, the lady massaging me kept switching from my lower back to my butt, I told her to not go lower than my waist, she kept on trying to massage and rub my butt. After the appointment was done she followed me outside to ask for a tip. She had a very nasty attitude towards me, I strongly recommend getting a massage some where else even if it costs more.

Massage lady was asking for a larger tip... the Massage was $80 and I tipped $20.. I thought this…read morewas out of line.. that is not professional

I've been coming to this salon since ownership changed, and I am so happy with the services I…read morereceive here! ALL of the girls here are super nice, very knowledgeable, and talented in their work. I have very long hair, and Esma is excellent with helping me keep it as healthy and beautiful as ever. Danelle is awesome with brows and skincare- she is my go to! I've had too many good experiences here to name everyone who's been a part of it, but I highly recommend this salon! If there's ever a problem, they are so quick at making it right immediately. These ladies take good, good care of their customers.

Holy Cow! I went into the salon for the bridal trial for hair and makeup and was blown away by Esme…read more(hair) and Denelle (makeup). They were phenomenal, listened to what I my requests, and were super great at timeliness. They were absolutely booked for the wedding day. Come day-of, they were early, brought everything they needed to the wedding venue and were overall calm (which made us all calm!!). We had music going, they shared their own gossip to distract us when necessary. It was such a beautiful day and I can't imagine what we would have done without these two ladies!!

WM is the only place I can count on for a great massage. The desk staff is always friendly and…read moretheir masseuses def. know what they are doing. I've had Jackie before but my most recent trip I had noemi - both were great and really listened to what I needed/want regarding pain points and pressure. I also love coming here because of their spa area. Once you check into your appt. you get a robe and slippers and a key for your own locker. Then they walk you back to where they have the bathrooms, showers, steam room, area to do your hair/makeup and then there's another door to the sanctuary area where you wait for your appt on their comfy couches w/fireplace. Not only am I getting a massage but I can also spend time in the steam room and relax and really feel like I am getting my money's worth! I cannot recommend this place enough!!

I had a terrible experience at this salon, primarily due to the actions of Marita. I went in for a…read moresimple toner to correct brassiness while keeping some of the blonde for dimension. However, she insisted on lightening my hair further, claiming that toner alone would turn it green. When I tried to clarify what I wanted, she shut me down, saying, "Don't tell me how to do my job." Initially, I thought she was joking, but given how she treated me afterward, I realized she likely wasn't. The next morning, I woke up unable to brush my hair properly. I felt stiff, tangled chunks in the back of my head and immediately called the salon for help. The receptionist booked me an 11:30 AM slot, and I asked to speak with Marita to let her know I was coming (assuming we were still on good terms). Instead, she rudely dismissed me, accused me of wanting a free service, and told me to "just wash it off." I then spoke to another manager, Christina, hoping for better customer service. Unfortunately, she also shut me down, refused to let me come in that day, and told me I'd have to prepay for a future appointment just to be seen. I ended up having to go to another salon, where the stylists confirmed bleach had been left in my hair, causing significant damage and breakage. Mistakes happen, but how a business handles them matters. Instead of taking responsibility, Marita and Christina ignored my concerns and refused to help--leaving me with severely damaged hair. If you value your hair and good customer service, I strongly recommend looking elsewhere. Photos and screenshots will be posted to comments They had me sign a form agreeing that they couldn't guarantee the color would come out exactly as I requested. When colleen reached out to me this week after this whole incident, she also dismissed my concerns and lead with what I signed even after I explained the color was not the problem, the bleach was. And then stopped responding

Good massage therapist, but seriously $130?! Also, they…read moredon't tell you until you get there, but the first five minutes is for 'removing' clothing and getting on the table and the last five minutes is getting 'dressed'. It's their 'policy' I was told. So, you're really only getting a 50-minute massage for $130. I got a really good massage though. But, it's way too expensive when you're not a member.

after a year membership paid in full. they still charged my account each month trying to scam more…read moremoney. and it worked, I'm the sucker. fuck message envy

Salon Crimson has two massage therapists on staff, including a new therapist who specializes in…read moreSwedish, deep tissue, and Fijian barefoot massage. The last, Fijian barefoot massage, is good for people who want a good deep tissue massage. You wouldn't know that she isn't using her hands unless you looked!

I've known Rebecca for many years, and when she works at something she puts all of her heart into…read morewhaty she wants. I drove over an hour to come to Rebecca for a massage, and Im glad that I did. I was very relaxed and satisfied with the massage. The room was very relaxing also with soothing sounds. She is very good at giving a massage, I can twait to go back!!

From the owner: Swedish Massage Deep Tissue Massage…read more Hot Stone Massage Pediatric Massage Massage for Autism Spectrum Disorders

I had received a Groupon for this business as a gift. It was for a gel mani and a Pedicure. I had…read moreno need for gel mani since I have acrylic nails. I asked receptionist Karen If I could upgrade my pedicure to next step in exchange for my mani. She said with attitude " I dont know you will have to ask nail tech." I said well if they dont will I just be shit out of luck and lose the mani? She then replied YUP????? really? I have to say Nail tech was nice BUT it was the worst Pedicure I have ever received. I gave the Gel mani to my daughter she went with at same time as me so they wouldnt charge me. (they said I would be charged if I made separate appt) Gel Manicure lasted her 4 hours and started chipping.... REALLY?? It is supposed to last 2 weeks.... I will never recommend this place and I will never go back. SO expensive for what you get.

This place is the best! Everyone is nice and the quality of the service is top notch! The…read moreenvironment is very inviting and clean!

Went here to get my acrylics soaked off since they were wayyyyy overgrown since giving birth and…read morealso get a pedicure. I'm glad that this salon actually soaks off the acrylic and not rip them off causing more damage. I got a no chip mani after the acrylics were soaked off and they look so great! Sona did an amazing job on reviving my nails. Linda also did a great job on my pedicure. I needed this mommy refresh and so happy with the service!!