Filled A no-refill prescription. Didn't receive the correct medication. The medication and bottle…read morelabel was of the no-refill prescription that wasn't ordered. The only thing that was correct was the medication prescription tag on the outside of the bag.

The pharmacy will help when they're out of their medication. They will order it for you to make…read moresure that your needs are met in the timely fashion every time so that helps out a lot instead of having to wait till the next month.

This is a review for the retail, not the pharmacy…read more I stand by my previous review of this location. I now live around the corner from this Walgreens and it's basically our neighborhood grocery store. Lemme tell you, it's HORRIBLE compared to other Walgreens. The layout- awful. The selection- awful. And trying to get in and out the parking lot at Anchorage's most busiest intersection is AWFUL. I WOULD NOT go here if I had an alternative, I only go here because I can walk. But they don't even have a good selection of snacks or food when you're sick. Blah.

Whoever the male was who answered the phone at the Lake Otis and Tudor PHARMACY, on 5/5/25 @1057…read moretoday, was the most unprofessional, rude, and inpatient person I've ever dealt with in 50 years! He cut me off every time I spoke, told me my medication was not $1.53, as quoted by other Walgreens store, and that, "insurance NEVER covers Benzonatate, and hasn't as long as he's worked there!" Well, guess what, YOU WERE wrong. It did cost $1.53 after insurance! He would not even check with my new insurance card and info I had. This behavior is unexceptable. You don't tell a customer they can't have your name or be transferred to a manager, and then hang up on them! I hope you didn't choke on your pride, Sir, when you saw you were wrong! All that attitude and rudeness, and "no it all," attitude, and you were wrong and out of line. I hope you learned a valuable lesson today and learned to use your ears to listen more. Shame on how you treated me!

This Walgreen staff should not be working in a customer service, first of all she is rude and…read moreincompetent! Daisy!!! If you are not happy with your job, please just stay at home. Your negative attitude doesn't help people that's already sick.

I'm leaving a one-star review because tonight is the THIRD night in the past year where I try to…read morevisit this Walgreens location & there's a sign saying they're closed early due to staffing shortage. Even though this store is close to where I live I avoided going there for a long time for this very reason & I visited this store recently on 01/23/2025 for the first time in MONTHS (I DID call at 9:06 pm that night to make sure they'd be open till 10 pm that night). Since they stayed open till 10 pm on 01/23/2025 I thought that maybe they'd gotten a better handle on their staffing issue & tried visiting tonight at 8:23 pm, but no, they decided to close early again even though they're supposed to be open until 10 pm. And there was someone else in the parking lot too. I tried calling the store because I thought that maybe a manager was inside, but no, their phone message stated that they were closed. I work retail & I understand that there will be staffing shortages, but this is the THIRD time in the past year that this has happened. Please remedy the situation because this is ridiculous. Thank you.

Wow, well...fool me once, shame on you…read more Fool me twice, shame on me. I came here to write about a bad FedEx experience and realized...I have already written that exact same thing...and forgot about it. DO NOT SEND YOUR FEDEX PACKAGES HERE. The packages aren't being scanned when they arrive here, and so they look like they are on a truck for days. They will say "unavailable for pickup"...forever. And they are actually available for pickup. Here's my boring shipping story: Thursday morning at 5am the FedEx tracking said "on vehicle for delivery" and "should arrive before 9am". Then it updated to say, should arrive before end of day Thursday. Then it updated to say, should arrive by end of Friday (today). But, there was no new timestamp since the 5am vehicle scan... Since there was no time stamp on this package since 5am...I guessed that there probably is a scan that happens when the driver transfers the package to a FedEx/Walgreens for customer pickup...and maybe it didn't happen. I went to Walgreens, even though FedEx said "not available for pickup", and told them it was probably there, and the dimensions. They searched for it a little, and then tried to turn me away. I pointed to a box that could be it and was like "what about that?" and they were like "no, those are shipments for Walgreens, like our supplies and stuff" I pressed them further and they checked it, and it was mine. I signed for it on their scanner and a few seconds later got a push notification from FedEx "your item is now available for pickup!" These employees need more training and organization and/or FedEx needs to make sure these get scanned when they hand them over to Walgreens!

I came down here to pick up some groceries at the end of the work day before heading back to the…read morehouse. I wanted to avoid the crowds at the nearby Carrs across the street or go to the chaotic mess that is the midtown Walmart. This Walgreens location is located on the corner of Northern Lights Blvd. and Minnesota Dr. across from the Aurora Village Carrs and adjacent to Starbucks. One of the busiest intersections during rush hour, I had no desire to go to the supermarket and just wanted to be in a less crowded place. Granted, the supermarkets are cheaper for food items than Walgreens and they have larger selections, but I just wanted to do a quick in and out and not worry about parking. That was a mistake. The evening when I came in, most of the shelves were unbelievably barren or poorly stocked. I was hoping to get a few snack and drink items for the office and not have to spend additional money eating out on lunch break every day. That wasn't the case here. I was looking for 4 or 6 pack bottled water or ice tea to place in a fridge with limited space at work. Unfortunately, the Walgreens around town don't have bottle packs that size or on the times I was there, just 24/28 packs of bottled water. Ice tea bottles would have to be purchased separately. Looking at the shelves more closely, there were many empty areas in one aisle alone. It'd be a stretch to think that this store could sell out items consistently if Carrs across the way has a wider variety and discounts every single day. There are items that are better deals when they are on sale, but unavailability is a major issue. This was not a one-time thing. I have noticed that in the past several weeks every time I came in to get something. Another major problem here is their pharmacy. It was temporarily closed due to staffing and people who have prescriptions here would have to notify their doctor's office to arrange a pick up at a different location. I'm sure a lot of customers were not happy about that. The employees are friendly and helpful but their hands are tied as to the problems this store is having. This would have been a convenient spot to avoid Carrs if low inventory and being short-handed weren't a common occurrence here.

Just went to get a prescription filled. I sat in the drive through for over 10 minuets with the…read morePharmacist clearly in view, on his phone texting the entire time. I get that we as Alaskan's don't have many health care options, but wow is this place bad. Walgreens, perhaps it is time you told your Pharmacists to leave their cell phones at home. This is not the first instance of poor customer service, but it will my the last time I tolerate it.

They seem to be extremely short handed - I get it. Too bad really because the people there are…read morereally nice but don't seem to get any help. But when inaccuracy in prescriptions, tampering is found with meds and days to fill a prescription when you're sick prevails - customers vote with their feet and it will only get worse.

I called if they do passport picture. They said yes. I went…read moreto the store next morning. The lady at the cashier said the machine is down. Go to Walmart!! I told her I called here last night and she said yes. Then other lady came and she said she can do it but it will take a moment to start up. And she said it was ok yesterday because we had enough people working but not today. Anyway I got my passport picture but she looked so annoyed that she had to do picture.... I saw maybe 2-3 customers and 3 employees at the time. If they want to have a good business they need to be helpful and friendly.

1pm: AWFUL!!! They had my prescriptions (2) since Thursday. I'm down to my last pill today (Monday…read moreafternoon). Still not filled. They're out of one. Waiting in lobby. My ride is waiting. NO COMMUNICATION!!!! 3pm: Guy at front desk said prescription should be filled anywhere in town. He said he'd put it in Walgreens anywhere in town. Went to another location. They said they had no record of that second prescription that the first place couldn't fill.

Hello Darlin disappointed in every aspect. I wanted a nice experience, but upon reviewing their…read moresocial media posts, they use AI Slop to promote (no creativity at all) and make fun of their local unhoused population. Absolutely disgusting attitude! Also their work is muddy and not even to professional standard. The color fades quick, roots still showing after being serviced, overall bad experience. I would give 0 stars if I could.

A friend of mine went here and got treated very disrespectful. I would highly encourage finding…read moreanother place for your needed service.

I went to the Selah Salon Spa to have services from Candy. I drove from Anchorage to Wasilla for…read moreCandy to do a facial, and it was worth the trip. This salon is based out of a lakeside residential property with amazing mountain views. The home itself has been converted into a salon with the family room converted into the nail salon, the garage into the hair salon, several relaxation zones serving as waiting areas, and smaller bedrooms for esthetician services such as waxing, facials, and other skin needs. Other small rooms are for massages. Candy has been an esthetician in the valley and in Anchorage for several years, and really knows her stuff. I have wax services with her, and this was my first facial. She customized my service based on what my skin type, novice experience, and needs for bridal make up. Her services are catered to your needs, she is always friendly, and ensures that your experience is what you want it it to be. Her room is set up so it can be relaxing with heated blankets, darkened window coverings, music, and will ask you what you need from her to make your experience what you want it to be. She walks you through each step, and what to expect to feel. I enjoy using Candy for services, and for new experiences because she will always make sure my comfort and relaxation is number one. She truly makes her customers feel like they are gold.

I wish no one would ever go to this spa. My son bought me a 100.00 gift certificate and I wasn't…read moreable to use it until just last week. So I called to make an appointment and was told that Selah sold out and they are NOT honoring the gift certificates that they have on file. I told the girl on the phone you mean my son is just out 100.00 and her reply was yes. I asked why they didn't contact me to let me know they were selling out so I could get in there to use the certificate. Her reply was well we do t do that.ito.d her I thought that was very bad business. She said that was all she could tell me and hung up. Please don't use this business!!! How do they sleep at night knowing they did this to people.