Sometimes the best customer service happens when the "closed" sign is already up. I knocked on the…read moredoor at 5:15pm after they'd closed early for a holiday event, hoping to exchange a product for my husband's strained back. Michael didn't hesitate--he unlocked the door, helped me find the right solution, and wouldn't let me pay for it. After dealing with holiday traffic and a long walk from parking, his willingness to help meant a lot. This is the kind of genuine, go-the-extra-mile service that's worth recognizing.

A true hidden gem in downtown Kirkland! This place offers expertly crafted custom tinctures and…read moreexceptional supplement support. The staff is incredibly friendly and knowledgeable, always ready to provide guidance tailored to individual health needs. Whether you're looking for personalized wellness solutions or simply looking for fun items like jewelry, candles, teas etc. I highly recommend!

OMG, I was trying SO HARD not to fangirl in this store. I've been ordering from Mountain Rose…read moreonline for years, but getting to see everything in person was AMAZING! Here's what to know: --The mercantile is an easy walk from Pike Place Market--basically just a few blocks up the hill. --It's beautiful, with exposed brick walls, rambling rooms, and gorgeous displays. --The prices seemed roughly equivalent to what I'm used to paying online, which I really appreciated. --There's a huge selection of spices, teas, herbs, essential oils, gifties, bottles, jars, and other packaging supplies. (If I hadn't been on foot, I would have bought approximately five million jars and bottles.) --Speaking of the packaging supplies: assuming the ones I bought here are the same ones I've been mail-ordering from Mountain Rose for years, they are SO GOOD. Thick amber glass, excellent droppers, nice lids--just noticeably higher quality than most of what you find elsewhere. Highly recommended. --The staff were really helpful and kind, but never hovered while I browsed. Perfect. Can't wait to go back--preferably with a car nearby next time, so I can purchase said 5 million jars.

I am under this place's spell!…read more Mountain Rose Herbs Mercantile is like walking into a potions class at Hogwarts, minus Professor Snape. I swear every time I come in here, I lose all sense of direction and walk out with a bag full of things I absolutely had to have. Today's damage included rainbow and white peppercorns, harissa, za'atar, the holy grail saffron, oh, and some nice-smelling soaps! This place is magical. It smells INCREDIBLE, the selection is amazing, and it's basically impossible to leave empty-handed. If you like spices, herbs, teas, or anything that makes you feel like a cozy lil kitchen witch, this place is heaven! Love it here!

Knowledgeable staff. A wide selection of herbs, books, tinctures and the goodness you expect from…read morean apothecary. I'm always on the lookout for places with essential oils and the things I need for my craft. Make the trip when you need to refresh or browse for what you didn't know you needed ;)

Well stocked, friendly and knowledgeable staff. Lots of natural items for teas, herbs, tinctures…read morefor whatever ailed you, natural no weird additives for skincare items, aromatherapy oils ... And free tea to boot!

I grew up eating the items sold here. But there were just a few different types. This store has…read moretons of different varieties! Aunty will convince you that this type will help your metabolism, and this type will help your blood pressure, and this type...you get the picture. It's not just shopping. It's an adventure. Aunty should run for office.

Childhood favorite store! I've been coming to this store since I was a little girl with my mother,…read morenow I'm in my thirties and I take my children. Best one is the pickled mango!! Best herbs and healthy snacks ever!

Beware of their products, they don't know if they are safe around animals. If your pet is exposed…read moreit could be harmful or fatal to your furry friends. I wrote them and asked if it was safe and they said we don't know so ask your vet. They need warning labels on the products that aren't safe for animals like the anti-germ oil.

Basic family-owned storefront biz, off the main road, filled with a good selection of natural…read moreproducts at prices better than the nearby WholeFoods! Friendly staff, great customer service. Buy current stock, order by phone or online. Off-street parking in front.

I live a block away from Rainbow and I've seen it go through some ups and downs, especially during…read morethe pandemic with low inventory, for example. But today it is as awesome as ever and my go to for vitamins and herbs. There are some extremely knowledgeable folks behind the herb counter, and very kind people at that. It's a great place for natural shampoos, soaps, honeys, herb-based chocolates, household products in addition to all of the vitamins and tinctures as well. AND they have an amazing loyalty program that has saved me a fair chunk when I'm ready to spend big. In short, I love Rainbow and I hope that it remains there forever, helping people use the power of plants to heal.

I'm going to start this by saying, I really hate giving out negative reviews. I also waited to…read morewrite this review until I gave Rainbow Natural Remedies a few more chances. But unfortunately, today's visit will be my last. I came into the store with a general idea of what I wanted to purchase. There were 3 employees working and only one other customer in store. I didn't receive a greeting, any acknowledgment, or even a smile - nothing. I felt like my presence was a nuisance. Their selection of products is vast and impressive (+1 star), but overwhelming if you don't know exactly what you're looking for. I would be more knowledgeable of what to buy if staff would be helpful and open to questions. I walked up to someone stocking a shelf with products in my hands, said "excuse me?" to ask for help, and the person just scooted away without looking at me. Yeah, no. After walking a lap around the store trying to get anyone's attention, I waited near the register with products hoping they would at least try to cash me out. Nothing again. I waited 3-5 minutes without anyone coming to help or even a "I'll be right with you" although there were workers on the floor. I just put my products away and left. I can't support an establishment that prides itself on high vibes and wellness but makes their customers feel like sh!t. Today's experience has been consistent with the past 2-3 other times I've been in and I won't be returning.

We came around 1 pm on a Monday. We were impressed by the…read morevariety they carried and the spacious store. The staff were friendly and helpful, and they checked us out efficiently. We were able to find free street parking across the street.

This is a wonderful shop for Chinese herbs, and I was told they've been open for 30 years! I am…read morefirst-generation Chinese American so it's great to be able to access herbal medicine and knowledge at local shops like this. I usually get some of their dried sweets like orange peel, hibiscus, and ginger, and some cooling herbs in bulk. The people at the counter are friendly and knowledgeable, and they also speak Cantonese which makes it easy for me to communicate with them. Great shop, will continue visiting in coming years!

Just entice me in with the delightful smells of brewed orange spice tea! Walls of spices and tea…read moreblends surround you. I was able to sample that orange spice tea and was sold- then I had to decide which one, because they offer the blends in black, rooibos, green, white & even oolong I think! If I had more time and more luggage space- I would have bought more! Find them at Pike Market!

Nice little spice, tea and coffee centric business. Large selection of the aforementioned products…read morewith many of them being specialty items. Along with the coffee/tea/spices you will find an assortment of related merchandise. Staff is very friendly offering free samples of their tea of the day where prices are very reasonable. Definitely a business to check out if you in the area and are looking for or have a need to purchase one of these products.

5 STARS for your staffs/team members everyone are very friendly and professional and have a good…read moreknowledge about the food items The supermarket is clean. The wide aisle makes it very easy to move around. I come here at least twice a week. One disappointment was that you took away the deli case and replaced it with the pre-packaged salads, made me sad. Any chance that the deli counter can be brought back to its previous popular stop spot? We love to have the selection and variety not a pre packaged. It's okay to have some prepackaged salads and sides like previous settings. I sure missed the kombucha that dispensed from the kegerator at the juice bar. I wasn't happy but do understand that it wasn't selling and has to be discontinued.

This is my favourite grocery store in Issaquah and if I could live here I honestly would. I love…read moretheir selection of produce, they always have the juiciest strawberries and a delicious variety of apples. I love that they have such a diverse selection of fruit; my sister is always able to find something new and exotic to try. I love their sushi bar! My go to is shrimp tempura and I don't like it with avocado and the last time I was there, their sushi bar chef told me that they don't ever put avocado in their rolls with shrimp, but if I did want it made to order they could do that for me! Shopping local is super important to me and I love that at PCC all my fave local brands like Ellenos and Blazing Bagels are all in one place! I love shopping here and hope to try a PCC cooking class soon!!