I have never even considered rating anything on here, but this pharmacy has the nicest people I…read morehave met in Cleveland, I felt like this needs to be said. They follow up with me on my medications to make sure I'm taking them, and whenever I ran out of a medication before and needed a refill quickly, Kayla and Jan would provide that for me on the same day. Jan helped me many times resolve issues with my insurance and doctors and she was very patient and professional in her conduct. Kayla is the nicest person you can ever meet; I had surgery and couldn't walk, and they had an issue with deliveries at the time, so Kayla personally delivered my medications for me, twice. She's very patient, and she genuinely cares about patients and goes the extra mile, she goes way beyond what you expect to be dictated in a costumer policy, her job is personal to her. The staff is nice, very helpful and knowledgeable, never had to worry about refills or missing doses, and I just read online that AHF pharmacies are a not-for-profit healthcare provider, and that a big portion of their earnings go back into serving patients and communities with a focus on HIV patients.

Decided to go check out their snack options, since it's not too far away…read more Downtown CVS. Lots of chocolate candy and bare bones other snacks to me. The snacks are the middle and last row. I was looking for the chip section and it only seems to be on the small side sections and part of the last row for chocolate snacks or crackers. There are more chocolate candy options than other snacks.

The head pharmacist here will not take any consideration for people who need medication. He is…read moreworried about getting a paycheck and not about whom needs to be prescribed. People who deal with people getting life changing medications shouldn't look like they don't care about you. He doesn't care and won't even look at you. Anytime you see him he looks extremely upset to be there. He shouldn't be working as a physician if he does not want to help people. He cares about lunch and getting off of work. AVOID THIS PHARMACY EVEN IF YOU LIVE IN THE AREA. Go to Lakewood, they will take better care of you there. This pharmacy should not exist. Replace it with a Walgreens or just get better pharmacists all around. They will close the pharmacy 5 minutes before closing time. They just simply don't care. This is the worst cvs that ever existed!!!!!

Bought Walgreens allergy pills today. They expired in January. They cost $24. Also their diet Pepsi…read moreexpires on may 12. I got my money back on allergy pills. Not buying there anymore.

Today my boyfriend went to get me medicine because I am extremely ill. There is a new girl working…read morethe counter and she FORGETS!!! To put my medicine in the bag leaving it in the basket. My boyfriend drove all the way home and realized he didn't have the medicine I needed. So he drives back and nicely explained the situation. The manager and this trainee both told my bf to look down the isles and check his car. This is when he point to the right of her right in front of her face and says "there's the medicine in the basket still right there". I think this is completely unprofessional and rude. They didn't even try to be courteous and helpful. Also my knowledge is the customer comes first and is always right. Also, how hard is it to take things out of a basket, scan them, and then put them into a bag and hand it to my boyfriend. I really think the trainee who was working today at 10am shouldn't work there. And the manager needs a refresher on customer service.

Major pros and cons:…read more Pros Great pricing on compounds. I can order one of my compounds for $45 and when I called another compounding pharmacy they wanted to charge me $170 for the exact same one Cons Incredibly slow. It is not uncommon to call on a Tuesday for a refill, they tell you they will fill it that day, and suddenly it is 8 days later and you still don't have it. I have called multiple times about my compounds, only to find out they, "hadn't gotten to it yet." Their service sucks, and quite honestly, there is no excuse for it. I wish I could transfer my prescription to another pharmacy that is more organized. But their pricing is very good, and I am stuck with their crappy service.

This Walgreens is terrible. This is the second time I've tried to shop here during normal business…read morehours and their doors are locked. I remember it being messy and just gross in the past when shopping here. Solely Going to drug mart across the street from now on

The staff is always very friendly and make you feel comfortable…read more It's almost a one stop shop. They always have the things I'm looking for so I don't have to go to multiple places.

Do not attempt to get help by calling the store…read more You will NEVER get a person and the "phone assistance" is terrible. It (she) doesn't recognize what you type in and only gets half of what you say so it repeats. They have the worst phone service. It takes forever to get it to the point of leaving a voicemail. They say they will call back within an hour. Nope!

The worst pharmacy I've ever been to by a country mile. First off, as others pointed out, you…read morecannot EVER call the pharmacy. Its not possible. They have deliberately set it up that way to keep people from bothering the pharmacist. The system will transfer you to someone who says they're the pharmacist at your local CVS. This is a lie - they work in a call center. Try calling just to ask it they have your medication in stock. They always want your name and birth daye before they answer anything, and the answer is always "we don't know". Even other pharmacies can't get through to them to transfer scripts and they have a special private phone number to call. If you want to talk to anyone in the pharmacy you MUST go there in person. Once you physically go there the adventure really begins. It starts when you go in...the aisles are so narrow and filled with displays and junk that its hard to walk by other people. When you finally reach the pharmacy there's usually a line up the middle of the store and a row of chairs filled with depressed souls waiting on fills. Your scripts are NEVER done on time. Ever. Even when you get a text saying they're ready they won't be. Half the time you never even get a text. Sometimes they text that you need to call with more info before they fill, but you can't call. It doesn't matter how many people are working, there's never someone at dropoff. I've stood there for over 15 minutes and had staff look me in the eyes and ignore me. There's only one pickup line open no matter how busy it is. They have ipads at pickup now and staff will refuse to help until you "check in" (do all the work for them) on the ipad. I can't wait until half the staff is fired once everyone uses the ipads. The drive-thru is always backed up. The wait is so long its quicker to go inside if you can believe that. Some days cars back up all the way onto Broadview Rd. You can ring the buzzer all you want - it just makes them mad and you wait longer. Once you finally get someone to ring you out they take their sweet time and act like you're bothering them. They also allow people to pay for non-pharmacy stuff when they pick up, so you're usually stuck behind some mouth-breather buying a year's worth of groceries while picking up their meds. The main store isn't any better. I've been in there plenty of times when there's no one at the front registers, just a self checkout. The staff are stocking a shelf somewhere or taking a smoke break. One lady got mad that she had to cut her smoke break short to ring me out because I won't self-checkout. One time both cashiers were outside smoking, when I asked someone to ring me out they told me I had to self checkout or wait until they were done smoking. I left my stuff on the counter went somewhere else. DO NOT go here unless you're prepared to wait a long time and be hassled.

This place is outstanding. The staff is knowledgeable and very friendly. They compound medicine…read morefor animals and use a variety of flavors. My cats are very picky but they didn't mind the flavors they used. This place IS expensive...just a heads up...what one pharmacy quotes me for the same compound was $45 and Silsby quoted me $165. Wtf? I ordered refills through this web site...uber convenient. This place is in a really cute, old Tudor building. Bring your quarters...you can't park within a 1/2 mile of this place without encountering a parking meter. Welcome to Cleveland Heights, right?

After reading these reviews I guess my current compounding pharmacy is not that bad given the…read morecomments on customer service etc... in my opinion they are all bad, do not all follow Ohio pharmacy rules like sending tracking information if shipped, even when told it is a RULE or assuring that the product stays at room temperature for the preparation from store to destination. Also I have evidence from TWO compounding pharmacies over the years that the formulas were 1. not as labeled in one case, different hormone entirely, Instead of 30 mg of progesterone it was 26 mg of testosterone!! Another case in Michigan was a hormone having no effect---blood work showed this... Dr said "this can't be right, it is too low for the dose." Another case was hormone not sent with ice pack even though it calls for room temperature. UPS trucks can reach well over 100 degrees, medication seem to come degraded with reduced or no effect. I have determined compounding is such an inexact way to deliver hormones or other medications from my experience. When you tell pharmacies the potency they dispensed is questionable, they deny deny deny. I typically have had blood work to PROVE my case. Now, THIS pharmacy I used for some compounded thyroid medicine many years ago. They did not have made up the one dose I needed. I was taking two different doses. UH, I thought pharmacies individualized preparations but in the thyroid case not...still scratching my head over that one... Like I did not fit into the box of the doses they had already batched..... I was going to try them for hormones but after reading reviews here, will not do so. Again, my vast experience is none of these pharmacies stand behind their preparations. And there is historical evidence that potency problems in compounded preparations have occurred. In an FDA survey, 9 of 29 sampled compounded products failed potency testing, with those samples containing 59%-89% of the labeled amount. That was a limited, older survey--not evidence that this is happening routinely today--but it demonstrates exactly why my point and experience about actual potency isn't unreasonable. I suggest getting a standardized estrogen patch, some oral progesterone taken buccally, and Andro-gel instead of compounded which in my own experience has fallen short of "therapeutic."

I enrolled in Buderer Pharmacy's BHRT program because of its advertised customized approach managed…read moreby a pharmacist. Unfortunately, my experience did not produce the results I had hoped for. I remained on the same hormone dose for approximately 15 months with little improvement in my menopausal symptoms. When a saliva hormone test was finally recommended, it revealed significant hormone imbalances. Concerned about my lack of progress, I sought a second opinion from a physician at Cleveland Clinic. The physician ordered blood hormone testing and explained that regular hormone monitoring--typically every 3 months when starting hormone replacement therapy--is important to ensure both effectiveness and safety. This approach and ongoing monitoring were never discussed or offered during my consultations with the pharmacist. After switching to a new treatment plan under my physician's care, I experienced more than a 50% reduction in hot flashes and night sweats within the first month. This improvement highlighted that my previous treatment plan had not been adequately addressing my symptoms. For women seeking relief from menopausal symptoms, I strongly recommend working with a qualified healthcare provider to develop and monitor a treatment strategy. Pharmacists can be a valuable part of the care team, but in my case, remaining on the same dose for 15 months without meaningful improvement resulted in continued symptoms and worsening hormone imbalance.

There home office is in Perrysburg, Oh. Mostly a farming community and is a third generation…read moreownership. My presumption is everyone knows everyone. Grandson now runs the business! I love doing business with those kind of folk! They really care about folk!!!

Very clean. I love to stop at the section by the door that has a lot of neat little things. I got a…read morecute holiday topper for my cup This is one of the only places that has my dairy free Starbucks creamer and now dairy free macadamia cold foam. I'm beyond excited. They even have a Starbucks to pamper yourself with.

We visit this target today and were extremely disappointed in our service we were given. Checking…read moreout we put our stuff on the register and the woman just walked away from us without saying a word after already waiting 10 mins for someone. Then after checking out we tried talking to the manager in the gray sweater and glasses and got an extremely rude response when we brought up our issue. Terrible service!

This is a CVS for a one time errand for something that you desperately need, but not your friendly…read moreneighborhood store. I was not happy with my time at this CVS. Neither were other customers walking out in loud dissatisfaction. Strange experience. INVENTORY: The inventory listed online accurately reflects the store stock. I easily found Ayr saline nasal wash with aloe that was sold out at other stores. The store had plenty of seasonal inventory. An aisle full of Valentine's gifts and sweets. Like Hello Kitty merch and adorable stuffed animals. If you want to get an early start on Easter shopping in January, get stocked up at this CVS. They have Peeps and various holiday candy. I was pleasantly surprised with bookish selection as this store. Even paperbacks for trending authors were in stock - Colleen Hoover and Mary Kubica. If you're still in vision board mood, you can get magazines at this location! There are plenty of baking and cooking magazines in case you're looking for new recipes! SERVICE: Service at this location is non existent. There are no employees staffing the checkout. When I finally found an employee in the aisle and asked for assistance with a coupon, it was met apathy and rudeness. I felt like I was imposing. All I wanted was to buy a nasal spray and apply a coupon if applicable, but it proved to be difficult. PARKING: The parking lot is mostly very dim even by the entrance. It did not create a feeling of safe environment for me as a woman. Overall, this store has ample inventory and likely everything you are seeing in stock online. As far as other aspects of the shopping experience, not the best.

This CVS has filled prescriptions and given me vaccinations. The retail part is generally…read morewell-stocked. However there is no public restroom. I was about to get an RSV shot. I had just bought $58 worth of toiletries. I asked where the restroom was and found out it's not for customers. I checked with the store manager and it's true, no public restroom. I will no longer use this pharmacy.