I'm a retired health care professional who has three failed spinal surgeries. I have at times…read morerequired massage as an important part of my pain management regimen. I noticed this place in my neighborhood and thought to give them a try. I've been back each week. The people are very nice and health conscious. Any language barriers (Chinese) were neither insurmountable nor a problem. All Covid precautions are taken seriously. The facility is likewise clean with a relaxed ambiance. Most importantly the massages I have received have been skilled and professional.

This was mine and my daughter's first time going to this place to receive 2 foot massages. When I…read morecalled to make an appointment, I was never told their policy is to take payment first so I was confused once I got there and was expected to pay prior to receiving service. Clearly, out of confusion I questioned why would I pay before receiving the service since that's not customary. As I was actually about to reach for my wallet to go ahead and pay since we were already there and I drive 20mins and didn't want to waste gas. Then the lady at the desk said to me, "... you can go." Needless to say, we left & services were never rendered. Would have been nice to have known their policy when I called to schedule an appt. If this is their policy, they should make it known on the website and prior to appointments and not be rude when people inquire about it.

Today, I booked an appointment for a couple massage for me and my wife. We were very impressed by…read morethe Professional Asian Messages we received today. I highly recommend this establishment to anyone seeking a great massage. We are looking forward to our next visit at this establishment.

From the owner: From relaxing massages to rejuvenating facials and body treatments, we offer a wide range of…read moreservices to help you look and feel your best. Our expert therapists will customize each treatment to meet your unique needs and preferences.

One of my friend's recommended this spa and I'm so glad she did! It is one of the best massages I…read morehave ever received from a massage therapist. It's so good that I make it a point to go every two weeks for a 90 minute massage. My massage therapist is Eugene and I highly recommend him. He is very knowledgeable and very attentive to check and make sure the pressure he uses is fine with me. I only wish I could afford to go every week. I have been going here since 2023.

I scheduled a deep tissue massage. I specifically told them that I would like a high pressure…read moremassage. That I had a lot of issues in my shoulders and back. I filled out the paperwork and again emphasized my issue areas. The massage was not deep tissue. It was more of a relaxing massage. I asked him to add pressure and it wasn't much more. I paid 90 for an oil massage and left with even more issues. I will not be returning.

I was a little worried about coming back here because of a few of the recent reviews. I too have…read morebeen coming here for years. It used to be ridiculously cheap. Now it's reasonable. I agree a minimum mandatory tip is odd (except for large parties at restaurants) but so is tipping on a pick up food service. This is a service, in the US, tipping is normal. The sign is up because some people don't tip and not because they weren't satisfied, they just don't feel it necessary. These service people rely on tips and they work hard. They have one full body massage service. They don't really deviate. Because of a language barrier, it's on the customer to speak up and tell their person what kind of pressure they would like. They could use a little updating and the man who runs the place doesn't have the friendliest face, but he is really nice. Overall, I always feel better when I leave there! You really can't go many places and get a massage service as good as they provide for what they charge.

I took my 17 yr old granddaughter there yesterday for massages. It was at 3pm. We were the only…read moreones there. It was quiet n peaceful. The language barrier is a bit of a problem, but you must speak up if it is too strong or you want it stronger. But the 2 men working on us knew what they were doing. We both enjoyed it. Wear something you don't mind getting a bit oily n which is easy to move up or down. You have a choice of how much time is spent on various parts of your body. I did try the hot rocks which were very hot, but I did get used to them. I prob won't do that again. It was $10 extra. Luckily, the cranky old man wasn't there, so I didn't have to argue about the tip, but I was generous. We will go again.

Went there for a facial, told me I needed to wait a week for an appointment. They were Asking…read morequestions so intense I felt like I'm signing up for a credit card. Very rude staff in this location. Will not be returning. Definitely do not recommend.

Everything about my experience was so amazing. Ashley amazed me, making me feel comfortable and…read moreconfident in the choices I had available to me. I went for a 60 minute massage and didn't plan to be in the area, but I am so glad I stopped in. Joey was stellar as well. They both made the experience so worth it and I felt like speaking with family. Chris was amazing as well and knew exactly what he was doing. Long story short, happy to be a member now!

I received a one hour massage from the owner Katie and it was just what I needed. she checked in…read morewith me to see how I was feeling during the massage & if it was too much pressure which I appreciate. The vibe in the place is relaxing, clean and positive. I will be telling all my nurse friends about this wonderful self care spot!

I have been coming here for about 2 years now. Been very happy with the value I get in my massage…read more They are very accommodating. I seem to always get in when I need to. Fantastic pricing! Highly recommend!

Been going to Renice for several years now. She is one of…read morethe best all hands up definitely love her deep tissue massages. Definitely hits the right spots.

This was my first time purchasing a massage, and it certainly won't be the last. The setting was…read morecalm, clean, and incredibly relaxing. I've been dealing with neck, shoulder, and muscle spasms, and Renise did a fantastic job easing my pain. I highly recommend Serenity Lounge to anyone looking for a great experience! A++