I hired K&E Pool Services to care for my pool weekly, and to redo the decking around my pool. I was…read moreworking with Ed Cotter .Such a nice man, I thought. My sparkling clear pool turned as green as the La. bayou. It stayed green for a few weeks. He convinced me it was the sand in the filter needing to be changed. I kept telling him it wasn't time but after having a green pool for weeks I let him change it. Money, Money,Money!! During all of this he is still working on my decking around the pool ( 6 mo.) He convinced me he would be finished with the decking in a week or so but needed the Money to get the material to finish it with. Stupid me gave it to him and paid for the sand and that was it. My decking has never looked worse. He never cared to finish the job that might be one fourth finished. There are places it looks even worse. Please people don't let his kind demeanor fool you. Maybe had I not been freshly widowed I would have been smarter but he sure took advantage of this widow lady. I have pictures if anyone wants to see for themselves. I live in Helena, AL. It took me awhile to decide to write this but then I read where he did the same thing to some other folks. This type thing is just WRONG.

From the owner: 30 years experience repairing pools and pool decksread more

I Made an appointment for Nickles to clean my pool. He was a no call, no show! Do not recommend.read more

From the owner: Family owned and operated small business. No wondering who will show up to work on the pool because…read moreI handle all work orders myself. We provide chemicals as part of the monthly service when you agree to a weekly service cleaning plan that are included in our price. Pool chemistry is governed by the Langlier Saturation Index and all chemical dosages are properly calculated. I work under guidelines provided through the certified pool operator training that I have had. Been in business for 4 years but possess over ten years experience in the field. A faith based family and business that takes pride in integrity, honesty, efficiency, and punctuality.

Jordan was a huge help for me today! I was able to get our pool water tested with a print out of…read moreall recommended chemicals. They walked me through all of the processes and what else to be aware of while keeping up with our pool. Highly recommend their service quality was excellent.

If I could give them a zero rating, I would. I called back and spoke to Tommy notifying him that my…read morepool was not cleaned or balanced correctly. He had the audacity to ask me if I went back behind them to backwash the pool..AFTER they already charged me almost $500 for a very poorly done job. He then said if he comes back out to correct the job that wasn't done in the first place that he would charge me again. I'm gonna dispute this every way that I can. DO NOT work with this company. Please look at the other reviews.

Landon and Troy are great. Landon has come out to trouble shoot my pool system several times,…read moreeducated me and was extremely patient (I'm a new pool owner). They consistently give me great advice, are always happy to check my pool chemistry and are just great all around humans. I'm so thankful for them!

Great experience with a challenging install of a hot tub. Solid support.read more

I started using this company last summer for my pool. They always did a great job. Lindsey and…read moreBlake are great to work with. Every time I contact the office Lindsey is quick to get back to me and quick to fix any situation or explain a situation. I definitely recommend this company for all your pool and hot tub needs!!

Terrible waste of money. They showed up 3 hours late ...UNDER THE INFLUENCE OF SOMETHING....They…read moredidn't call to let us know they would be late either. They ruined my lawn....tire tracks and chemicals everywhere. My grass is dead. The stole my brand new water hose and way overcharged me....and in the end.... The pump they were supposed to repair still doesn't work still doesn't work and I didn't get an answer on if it would ever be fixed they seem to be in a hurry to get out of here. I don't know how they're still in business.. I know the guy that used to work with them was an expert... They cheated that guy and he left and started his own business I can't remember the name but you should definitely send all of your work his way. I will be from now on hes a legitimate business and this one is a scam!!!!!

Copy of the exact email I sent to the company as a result of the service they provided me for…read moreopening my pool for the season is below. 15 pictures were attached to this email that convey a better review of the poor service I received better than the email written below: Scott - I have put a check in the mail today for the payment in full owed your company by me for the opening of my pool. However, Scott.... Your company (namely Jacob) did NOT keep up your end of the bargain. See attached pictures, several which include Jacob for a timeframe. The pool was NOT cleaned as it should have been per our agreement. Once the water cleared of the cloudiness (after Jacob left), the 'half-assed' job Jacob did was very apparent. On the Friday Jacob came that was supposed to be the follow-up visit mentioned below, Jacob spent most of his time on the phone behind the fence with very little time spent scrubbing the walls as was needed. The bottom was scrubbed inconsistently as is evident from his half-assed scrubbing, seen in some of the pictures.... To tell me below that Jacob's follow-up visit would be the last under the agreement was not right as you guys had not fulfilled your end of the agreement, again very obvious as seen in pictures. Word of mouth will be your worst enemy! The service your company provided was very unsatisfactory.... You guys should be ashamed!!!!