If I could give this woman and her office more than 5 stars, I would. I LOVE this dentist!!! I'm…read morenot young, and have had serious work done (root canal and dental root planing so far, not for sissies, either one). No pain (not even the novocaine needle being inserted), Dr Plaisted has a nice soothing voice (she should do meditation CDs), and tells you what she's doing every step of the way. Everyone on the staff is wonderful, pleasant, professional, friendly. I have been recommending Dr Plaisted to everyone, even total strangers!

I took two days off of work in Boston, braved a Greyhound bus trip and midnight taxi cab ride, and…read morewoke up at the ass crack of dawn just to have my childhood dentist, Dr. Gregg, do my fillings. I hadn't been to the dentist in forever (5 years) when I went to an office near my new place in Massachusetts who gave me a ridiculous quote for fillings and made me believe my whole jaw was going to rot off if I didn't take them up on it. I instead got a second opinion form Dr. Sagor, who assessed my teeth honestly and let me know what fillings I needed and which ones I didn't. Pricing: I pay out of pocket, so it's not cheap (what dentist is?) but what I paid was less than a third of what I'd been quoted at the other office. Plus, the procedure was totally pain-free. I know folks who have had root canals done here that have been as painless as a root canal can be. Dr. Sagor is hilarious, and great with kids. I have many fond memories of latex gloves being turned into balloons and given faces with sharpies! But he also knows his stuff, which I appreciate. His hygienists are also very professional and friendly. In summary: the dentist's office doesn't have to suck!

Love this practice! Great staff and Doctors. I actually enjoy going to the dentist. They're always…read moreso nice and take their time doing whatever it is you are there for. Would definitely recommend it to anyone!

Disrespectful. Lack of care…read more Lack of urgency, Lack of compassion Untrustworthy billing. Greedy unnecessary cash grab. SELF-serving flip flopping of network participation Possibly targeting some patients? Ask questions (record) because once they extract those easy hundreds from your insurance for the 15 minute consult and panoramic/X-rays, you are STUCK! You will lose HUNDREDS when you want to change oral surgeons after you find out they suddenly demand the " highest" cash deposit .. or find out the office just made the network policy "change" to exclusively make things difficult for YOU! The delay waiting for the apt. and benefit grab of hundreds for that first appointment, makes it harder to switch to a better office like Cap District Oral Surgeons. BEFORE a CONSULT, and before you walk through that door, require they contact insurance for a prior auth and obtain a COPY. Actively involve insurance! DONT BE THE DESPERATE FOOL they profit from! Their shadiness cost pain, delay of care, and loss of 2k worth of an annual dental insurance benefit. After rep verified procedure was covered in full by insurance with no deductible, the manager changed it up to require a cash down payment for the surgery now stating the "surgery" was billed differently allowing them to demand cash also!!! All of it should have been with our insurance - with no deductible! How in the world can the X-rays and expensive 15 minute consult be in network and covered at 100 %, but the extractions also covered at 100% demand a huge CASH down payment at the highest estimated cost! UNETHICAL????

The dental staff and dentist were lovely. Their requirement of a full payment up front to be seen…read morefor a consultation and then holding that payment until after they cash the insurance check, even with the insurance company determination (and check number they mailed)stating I was not responsible for a payment. Today the billing department stated it could take 2 more weeks for me to see that refund. I didn't realize I was in the money lending business. Seems odd they knew what my insurance would cover for the second visit while in my first visit but couldn't figure out I wouldn't owe anything for that first visit.

Painless dentistry with compassionate personal care. Dr. Henry and his staff are pleasant and fun…read moreto converse with, we highly recommend this office. The conservative approach to necessary dental work, all procedures are fully explained and agreed upon before proceeding. Thank you BTFD, the area is fortunate to have you, Dr. Henry and your wife, Dr. Faye, also a dentist, to give us the best experience.

After we moved, finding a good dentist was in the top 3 things we needed to find almost right away…read more The BTFD office is very clean, and as an immunocompromised person, I felt safe there (I still wear a mask, though). Dr Henry is gentle and explains things clearly. The staff has been extremely helpful and friendly in sorting out our insurance and helping us get the appointments we need. We really like them!

Thoughtful, thorough and effective…read more Through our dealings with Dr. Busino, I realized how many hats a person in his field must wear, and wear without error. He is unfailingly calm, and very good at clearly explaining his plans. He is an efficient surgeon, and even with the difficult extractions our son had, able to complete the work with very little post-operative problems.(Let's be honest, oral surgery and its after effects are very uncomfortable.) I myself have had some extremely unpleasant post-op experiences with other, now mercifully retired, surgeons, and we have all heard horror stories. His practice is very well run and pleasant. We seldom have to wait very long for service, and it is easy to get an appointment. I would without any hesitation recommend this practice, and the more severe your condition, the stronger I would urge you to take a look.

Dr. Lawrence Busino's surgical skill is only exceeded by his kindness!read more

Dr. DeMarco is an Oral Surgeon not a general dentist as this listing shows. He is a first-rate…read moredoctor, whose support staff is equally professional. He performed procedures to implant bone and other complicated procedures with no residual discomfort. Beyond that, and I do not mean to minimize his professional skills, which are exemplary,he is also a decent human being. As I was under his care long-term to replace the bridge for my upper teeth, he took my husband aside and tried to set an expectation in case my husband ever saw me without bridge. I was so impressed that he took the time to have that talk with my husband.

Highly recommend. I had two complicated teeth removed, bone grafting, and now implants. The whole…read morething was painless and simple. Multiple visits with him and every single one was so easy and comfortable. Don't be anxious to go here. I can't say enough good about this oral surgeon. Do it. You will be so happy. I am. It was a fantastic experience, and he is very knowledgeable.

This place sets an example for the rest of the medical industry. If you're tired of corporate…read morebullshit "healthcare," go here. This is a true family practice, run by the doctor and his wife. Dr. DeSantis cares more about the patient outcome and experience than he does about the bottom line. He works for himself, not for a profit-driven corporation that will still try to upsell you when your teeth are falling out and all your credit cards are maxed out. I came here as a last resort after having my mouth ruined at a corporate dentist's office. I had two baby canines, which my former dentist pulled and fitted with temporary bridges...which proceeded to fall off six times in a month (which is great if you want to lose weight, since I couldn't eat properly). I ended up enduring at least two weeks with four tiny peg teeth on each side. Thank god I work remotely. See my review for 1st Advantage Dental for the gory details. Enter East Greenbush Dental. I sent them a (probably) panicked, overdramatic email explaining my dire situation. They agreed to see me last minute even though I was a new patient. Dr. DeSantis checked out my tiny stub teeth and did some 3-D x-rays, and then proceeded to build from thin air a set of temporary bridges that lasted not 3 days, but over two months. Early this week, he put in the permanent bridges and they are perfect. I'm not afraid that my teeth are permanently damaged or that these bridges are going to fall out in 3 weeks. I know that this doctor knows what he's doing and actually cares about the outcome. Dr. DeSantis will explain everything and he takes his time. You won't see the doctor for only 30 seconds (or not at all) like at ordinary practices. He has a varied background that includes some programming and graphic design so if you're lucky, he will be able to whip some teeth out of the ether and into the 3-D printer like he did for me. He's also funny, and has a bit of a Beastie Boy vibe (if you're not an elder Millennial or baby Gen X, that statement won't make any sense, so just don't worry about it). I'll be a patient here until they either fire me or the doctor retires.

Cadillac dental care from a true family practice. They go out of their way to meet your needs and…read moremake you comfortable. Dr. DeSantis has mad skills. Don't hesitate to use this practice, especially if you have complex dental issues. Best in the Capital District, hands down.

Dr Bayuomy was very kind and caring and that made a huge difference…read more He even sent a text message the night of my oral surgery which I thought was very thoughtful. The staff there were all great.

I invested 6 months in a major procedure to be turned away on the day of surgery because I didn't…read morehave the remaining 50% of the bill in hand. They were right, but uncompromising. So I left. I'll be getting that refund, and they'll get nothing.

Worst experience I have ever had in a medical office. I waited 2+ hours to see the Dr. There was…read moreno justifiable reason for me to wait that long. Everyone who checked in after me, was called first. I watched 2 people who checked in at the same time as me, walk out the door to go home. At one point I politely asked one of the receptionist how long it would be and got a snarky answer while she tried to hide behind her computer monitor to avoid eye contact. At the end, there was only me and one other patient in the waiting area, who checked in long after I did. Another couple came in and asked how long I had been waiting and I told them my appt was at 2:30, and it was now 4 o'clock. The other receptionist stood up and yelled at me across the room. "WE HAVE THREE DOCTORS!" ??? They finally called me in and I sat for another half an hour in the dentist chair before the Dr. came in.

Dr. Delgado certainly has his ducks in a row! He is a super nice guy and has no issue taking the…read moretime to calmly explain everything that he is doing. I am an Engineer so I found it very interesting and I never felt rushed. My tooth is a strong as it was before and it feels like a real tooth in my mouth...AMAZING! I want to make an exception here to mention Nicole in the Billing Department. My insurance SUCKS and she really went out of her way to help me. After arguing with my insurance for months she stayed after hours to finalize my claim after contacting my insurance company for me PERSONALLY ...and they are OUT OF NETWORK!!! ...so she did not have to do that!!! THANK YOU NICOLE!!! :)

Very satisfied with the care I received. The exam and cleaning were extremely thorough. I've…read morerecommended this office to all of my family and friends.

Good dentist but they either need to hire more hygienists or not take new patients. Had a cleaning…read morein Jan 2023 and going to be out of town so now it's moved to Aug 2023.