Aspen Dental must send out 4 to 5 reminders before your appointment but once you get there you sit…read morein a cold room for 20 minutes before you see the dentist. Have some respect for showing up on time.

The billing process is awful! The insurance I have has an allowance, it covers everything until the…read moreallowance is depleted. They refused to accept this and said I had to pay. Once the insurance paid I would get a refund. I had to call several times to get my refund. They sent me the refund, then there was a $40 refund due from several years back. They said they had to send it to "the original payment form". That was from a checking account that had been CLOSED for some time earlier. I told them this several times. They said that sent it to the closed account and never received it back from said back. Called the bank (closed account) the bank said they never received it! So arguing with them about this, along with the fact that they sent me a check for a refund and then turned around and stopped payment on that check so it bounced and I had to pay a service fee on top of it. I will NEVER use Aspen Dental again.

On February 17th I went to Aspen Dental in Conway for a cleaning (I am a regular patient there). My…read morecleaning was good; there was a temporary dentist who said I have a cavity which needed a crown or filling. ...I had a heart in January and am on blood thinners. The dentist refused service because of that. When consulted, my cardiologist said I could stop everything but baby aspirin. Service was still denied. Many people take aspirin; I am now looking for a new dentist. Walter Plumb

went here they changed me and my insurance 3 different times I called the insurance company and…read morethem together they said that they don't have a dentist license there so the insurance company said which one is the right one then change me too I made payments and they need to get it together

My first time going,set appointment over the phone. 7:30 in the morning to have my wisdom teeth…read moreremoved. I be damned when I got there they said I didn't have a appointment even though I am literally showing him the email they sent confirming the day and time. Cool I thought since it was their fault they make it a little later.wrong.The attendant acted like he could care less. Needless to say I want be going back.

Apsen Dental has lost my business. Billed my insurance for…read morea silver filling and don't even do silver fillings. Along with other things they can't do. They have to send you to another dentist which be a waste of money just to say you do not need a root canal. I paid the amount I was told to pay the day of my filling that the insurance did not cover. Yesterday I get a bill in the mail from Aspen Dental saying O by the way you still owe this amount because we had to adjust the type of filling we gave you. But you didn't tell me the day of the filling. Billing Management is just HORRIBLE every time you go it's a different price than what was said at first. And the same thing with the dentist to a different diagnosis every time. I will not be going back to Aspen Dental on Markham in Little Rock AR (E.Daff)

Yin Hildesheim had left me with incomplete treatment. I was left with an overhang on a second…read moremolar, severely irritating my gum until I'd had it resolved with another dentist. All of the fillings were left unpolished, resulting in one falling out when I'd flossed, despite my numerous attempts to ask them to polish the fillings. Every single appointment I was told, "next time" they would. There was no next time and I had to get my work corrected by another dentist. Additionally, they had sent debt collection to recover the insurance portion without ever attempting to reach me. Per their agreement with my insurance, I was never responsible for their inability to file a claim within the year grace that they had to do so due to their own clerical error that they'd never attempted even once to resolve. The claim was only submitted and denied once. Unless you want a surprise bill (or in my case, a surprise debt collector), or inadequate care, I deeply suggest avoiding Aspen Dental. I have seen much better prices *and* care with private dentists and other practices.

Aspen Dental is too expensive. The clinic was focused too much on price, not my dental care.read more

We had a good experience here, everyone who was working was very nice and accommodating. We were…read moreable to get an appointment right away

Stop being scandalous as many visits as it takes 1 year still not correct lied on the price lied on…read morethe service

Not affordable at all. When I talked to a phone rep about this place I was told that they had…read morebetter pricing than my current dentist that has now gone up to $300 a year because they have a $59 a year plan. When I get there they charged me $29 up front to tell me that that they'll charge me $3500 a year. Now my math isn't that good but if I can't afford a $300 dentist then what makes them think I can afford $3500 dentist? I'd like a refund but I know that's not gonna happen and it would be nice if the phone reps gave actual pricing so I didn't waste $29 on nothing but having two hours of my time wasted for a cleaning that they refuse to do.

zero rating ..misleading pricing and procedure..beware!!!!!! we got screwed 6800 bucks!!! when…read moredoes it cost that much to get teeth pulled and no permanent partial included..sneak in unwanted add ons!!!!! they want more money beware!!!!!1

Good Ppl to do business with, kinda high but good quality work cost, so I understand. No complains…read morehere, besides me always being nervous regardless of the situation lol.

He won't give you pain meds. Real pain med. They don't care. They lie about everything. Rolling in…read moreMedicare $. Tramadol isn't even a pain med. He's a con. Look up their rating. 2 stars! You get what you are price gouged.

The place is classic bait and switch , my mom and I gave them 60% of 11 grand for their "treatment…read moreplan" when I Arrived for 3 extractions it was apparently too hard So they charged me 261 extra dollars on top of their treatment plan. We want our deposit back! This was an obvious scam. 6 grand to always be asked if we are there to make a payment, we paid cash up front! Avoid at all cost, it's much cheaper to avoid completely.

Receptionist was rude. Won't do repair on existing dentures, even though advertised. Was told just…read morego somewhere else. So I am and suggest you do also, they only care about the $$$$$.