I came on an emergency visit: problem with an implant. This is the best place to, they treated me…read morelike a royalty . I was accepted here as a family member, the more to it this beautiful FAMILY gave me a ROYAL welcome. Doctors and All staff are very caring awesome wonderful beautiful people. Merry Christmas to you and Happy New Year . Love and Light to you my beloved Family !!!

I admit, I have not been to any dentist in some time. I came here on an emergency visit Tuesday…read moreafternoon based on Yelp reviews alone. Yelp was right, this place is stellar. I have been terrified of the dentist for some time. Kind of like the car dealership, you have a go-between who talks billing and insurance with you away from the nurse and dentist. It's discrete and comfortable without pressure. My nurse (dental hygienist) was Susan? Or Sandy? God she was an angel. She was so kind to me breaking down and upset and in pain. She made me feel so comfortable talking about stuff and offering anything I might need. My dentist was Dr Taylor who was incredibly knowledgeable and proficient. I got out what needed to come out and I even scheduled an appointment for regular maintenance later this month. I was made comfortable to be there, whether I needed nitrous or a valium, either are available. And they make sure you are physically comfortable with numbing. Mentally comfortable is hard, but true kindness shines through in the folks who work there. I got a kids "reward" (shark plushie) to hold while I had my procedure. When I left I got a "goodie bag" with full instructions on what I had done, extra gauze, and an emergency card. It's a little hinky getting in with the road construction on witchduck road. But soon as your turn on Grayson, by the church, it's there. There's an employee entrance on the witchduck side and another saying Ste 200 on the side, even though the dentist is Ste 100, this is the door you go in.

Dr. Pelaez is hands down the best dentist I have ever been to! He takes his time explaining your…read morex-rays, is incredibly personable, and has a thorough approach to the work he does. I have been going to him for years and am always impressed by his knowledge and skill. Would highly recommend Dr. Pelaez to anyone seeking a wonderful dental experience.

If I could give a zero I Would. I had an Appointment today…read moreMay 18 at 1. Called this morning to tell me that they don't take my insurance which on the website it says they Do. The Girl who called me Christina was INCREDIBLY RUDE and professional. I called back to Cancel my appointment and she told me if I miss two more appointments that I Cant return to the dental office but reminder it wasn't my fault I wasn't going to be there for my appointment. I was going to reschedule when I get a new dental insurance but I will not be returning. She continued to tell me how she sent information to my phone but I never received it. and she continued to repeat her self with the worst attitude. I filled out a new client paperwork but I have been there before. I will not be Returning and will also not recommend this dental office to family and friends. they need to have people at the front desk that actually wanna help and care for their clients. Very unprofessional

I guess I will be finding another dentist office for my teeth cleaning. Apparently if you don't…read morerespond via text message by 3pm TWO DAYS before your scheduled appointment, they cancel your appointment. I am very familiar with text/ email reminders, or confirmations of medical appointments, but I have never experienced a policy like this one that literally cancels your appointment two days before. What if people are working or traveling and don't get the message until after 3pm? Also, maybe this was in the fine print, but I was never informed of such a ridiculous policy. I also don't appreciate the limited hours of operation. Maybe it works for a stay at home house wife, but for anyone running a business, or working long hours it's just not convenient, or practical. Another issue is that they require you to pay up front for services, and then you have to wait for your insurance to reimburse you. Another inconvenience. Finally, they have made a lot of investments in new technologies, such as the sonic cleaner and they require/ prefer for you to use the uncomfortable devices, even when you request hand scaling. At my last cleaning I asked the hygienist if she could just do hand scaling because the sonic device is uncomfortable and causes more TMJ pain. Her response was, "why don't we compromise and do half and half." It made me feel pressured to concede, and likely she is being pressured/ encouraged to use this device on patients. I'm sure Coastal Cosmetic Dentistry has plenty of business, and lots of 5 star reviews, but it's hard to imagine that I'm the only patient that's been put out by the items mentioned above. You might want to at least give your patients a heads up that you require a response two days before your scheduled appointment to keep the appointment.

Absolutely the most misleading , misguided , and over charged dental practice I've ever been to…read more They will over charge you for services excessively. They attempted to charge me X3 cancelations for 1 visit. They also have kept money for service they didn't provide which was thousands of dollars, I'll be handling that but to help you out and avoid this nonsense . Dr. Sinclair is unprofessional, and snarky. They will fluff up the initial appointment to make it feel like they care about anything else other than over billing you. Absolutely get other opinions. This last 4 years of going here has been a nightmare . My temporary work was very badly done, the cheap temporary caps were so flimsy, the amount of cracks, and chips on temporary material exposing the real tooth. I've seen this man on several occasions and he never not once tried to fix it . I paid a lot of money for this unprofessional low budget work. I am beyond unsatisfied and disappointed. I hope nobody goes through this.

10 stars From the moment I arrived at London Bridge Smiles,…read moreI received an exceptional level of care. After anxiety caused me to cancel several appointments, Dr. Limberis, personally reached out to reassure me. When I finally arrived, she made a point of finding me, welcomed me with a warm hug, and treated me with remarkable patience and compassion. Kennedy, the dental assistant, was equally outstanding. She took the time to answer every question thoughtfully and ensured that I felt informed, comfortable, and at ease throughout my visit. Her professionalism, communication skills, and extensive knowledge of the practice were truly impressive. Chanel and the front-office team provided impeccable service from beginning to end. Every detail, including my paperwork and next steps, was explained with clarity and care. They made certain that I fully understood everything before leaving. This team represents excellence in patient care. Their warmth, professionalism, and attention to detail transformed my anxiety into confidence and excitement. I now look forward to continuing my journey with London Bridge Smiles and achieving the beautiful smile I have been hoping for. I highly recommend this exceptional practice. Love ya 2 life. Patricia Goff

I had a full set of dentures fabricated, with a few adjustments came out great. They back their…read morework up. These folks are true professionals and a credit to their profession . Do yourself a favor and try this establishment out you will be very pleased I'm sure.

Best customer service experience ever. The entire staff is welcoming and professional.read more

Very professional. I felt like I was always in good hands! The rates are reasonable and the value…read moreis high.

I recently visited Dr. Folck's office for some fillings, and I couldn't be happier with my…read moreexperience! From the moment I walked in, the staff made me feel so welcome and at ease. Their friendliness combined with the calm, clean environment truly sets this place apart. Dr. Folck is absolutely wonderful--she is kind, gentle, and genuinely cares about her patients. During my procedure, she took the time to explain everything, ensuring I was comfortable all the way through. What I particularly loved was the view from the treatment room; it's beautiful and relaxing, which made the whole experience even more pleasant. I highly recommend Dr. Folck for anyone looking for a compassionate and skilled dentist. Thank you for a fantastic visit!

I've been going here since my mom coerced me into leaving our prior dentist. She started going here…read moreand was shocked at how amazing their customer service was, as well as how thorough Dr. Santos is. I used to love coming to the dentist (we all have our quirks, people!), until I had a bad experience at our prior dentist. I decided to give Smile By Design a go, and I love it (although I can't say I LOVE getting dental work done- I'm now a normal person that dreads the dentist). I've had filling removal & re-fills done, and I expressed my fear & anxiety to Dr. Santos, and she was so calm and patient with me during the entire procedure. That first experience I had with her made me feel totally comfortable and I trust her completely with my teeth. I think they do offer a lot of options, and some people are put off by that, but I'm gonna tell you- I bought that expensive Bluetooth toothbrush they offered me, and while the Bluetooth part is whatever (IMHO), my teeth have never felt better and my hygienist notices a difference in my teeth (which I totally believe!). My teeth feel like I just got a cleaning every single time I brush with it (which is nightly). Dr. Santos also suggested I get a soft night guard, and while my insurance doesn't cover that, I saved my pennies and got fitted for it. In summary, I do feel as though this dentistry has my teeth in their best interest, and I would recommend anyone going here! If you've had bad experiences at the dentist, be honest with them about it and I think they'll baby you like they baby me. We need it!

Love this place! I came after being with the same dentist for over 20 years and was pleasantly…read moresurprised. Once I got to the back, the tech and Dr Cox were amazing! They were so kind, thorough, and explained everything simply. I was even able to get my appointments faster than expected; a huge plus! The office is clean and updated. The front desk staff could use a bit more spunk, but they were still helpful. I look forward o my next appointment.

A very cheerful group at Fernandez Dentistry they're usually right on time and all procedures are…read morescheduled and prepared for and what I love about the place is the fact that they can make a crown the same day it has to be by appointment because that takes a while since it's made in house but they're they're great I highly recommend this but they're they're great I highly recommend this

After years of being a patient, I expected better treatment and, at the very least, the basic…read morecourtesy of being notified that my appointment had been cancelled. Konikoff, you need to do better. This is not how you treat people who have supported your business for years. I'll find another dentist. That's not a problem. What is a problem is that a longtime patient can have an appointment cancelled, receive a reminder to show up anyway, wait 26 minutes, and then be told they need to reschedule--with apparently no one taking responsibility for it.

The original people who owned Konikoff were absolutley amazing! The people who bought the company,…read moreIt has gone downhill. The receptionists are short and rude! When checking out they could care less. I asked them to print out what I needed done detailed and of what It would cost me and she said she could not provide that after the dentist said they could and would. Called them to get the same thing sent to my email, she never sent It. Called back and talked to another person she said the same thing which Is BS! It also says on their site what insurances they accept, I have 2 and they accept both It states on this site, but one of them they do not accept........ It should cost me less to nothing with both insurances ha what a joke not here

I love this Dentist. I moved a little further away and decided to try a different dentist out of…read moreconvenience... when I was told I needed 2 crowns I decided to go somewhere that did everything same day, so I wouldn't have to wear a temporary crown. Well after getting there, they shot an additional x ray free of charge to see what was going on, and then decided I needed a filling instead of a crown- saving me about $500. The honestly coupled with the expertise go a long way. I'll make the drive to this dentist from here on out cause it's worth it.

I've been having mouth pain and called to make an appointment - they said they could fit me in THAT…read moreafternoon or the very next day if I wanted. Apparently I lucked out because after that they were booked until April, but I was impressed. The office is pretty unassuming from the outside, but the waiting room inside is great. Very calming, nice decor and lots of art. All of the women that I talked to at the front desk (and pretty much every other person i encountered there) were very friendly. Everyone seemed happy to be there, like they actually liked their jobs. And Dr. Horwitz was the BEST! He has the greatest bed side manner I've ever experienced. The whole time he was very pleasant and joked around. He made me feel at ease, which is nice when you're about to go under the drill. He was also very quick - 5 cavities in around an hour, when my old dentist would have done 4 cavities in 2 hours. I'll definitely be coming back if I can. And the rumors are true: they play great music!

Great Dentist and fantastic staff. Always professional and very organized. Nothing but great…read moreexperiences for my whole family.

Love this place. A co-worker whose wife works here recommended it when I was complaining about my…read morecurrent dentist office being terrible with mean ladies who seemed to take pleasure in hurting me... I came here and it was like going to my small home-town dentist office where they knew my name, my parents, and remembered a lot of details about my life at every visit. It is located near the beachfront right off the interstate and near the Virginia Beach Convention Center. It has ample parking in the attached lot though it is a smaller parking lot with about 8 or so spaces - it never seems to be so over crowded that I can't find any parking... it has been close once or twice though... The inside is very very clean with new equipment and cute beach-y furniture and wall decor - surf boards and seashells and such. They sell Sonicare toothbrushes and products and do oral surgeries and tooth whitening here. I have never needed more than a very minor filling that did not require numbing and the doctor (Dr. Heffelfinger mentioned below) has an excellent bedside manner who decided to not numb me and we went very slowly to see if I even needed it for such a superficial filling. It turned out I didn't so he spared me the stress and pain of that for which I greatly appreciated it. Means I didn't drool on myself all night needlessly. Plus he personally called the next day to check on me - something I believe they do with all patients who had a procedure done and which is a real personal touch that you don't find most places anymore. I've had a few hygienists since coming here over the last two years but my favorite was only there temporarily and left - my current - Kimberly - is very nice and works with me because I am a bleeder with sensitive gums and A LOT of plaque build-up every time no matter how much I floss or how expensive my toothbrush is.... she seems to go out of her way not to hurt me and to try to minimize the dreadful experience. Which is nice. She also asks about my life and makes an effort to remember the details. My dentist - Dr. Heffelfinger is a very nice younger doctor with a friendly and funny personality - who happens to have gone to JMU - my alma mater - which makes us instant best friends and means he is automatically a great American to me.... plus he's pretty damn cute so it could be much worse. I still don't really enjoy coming to the dentist - but it's much better than ANY previous experiences I've had and especially in the Virginia Beach area. if you are looking for the small-town dentist feel where they remember your name and some family details every time you go in and don't farm you in and out like cattle, come here. You won't regret it.