They are very reasonable and do a great job and on time. We had an alignment there and CV joints replaced. Excellent quality and great customer service read more

This morning I took my car in for the first time here to get the regular mileage related service requested of an oil change, tires check, oil filter changed, etc. What a great experience and cost value! The mechanics are knowledgeable and friendly. The check in and check out process is seamless. And my happily drives down the road seemingly renewed! read more

Your not going to believe this one. 4th of July downtown, walking around eating and drinking new places, exploring our new city and having a great time and decided to head home. It is an end spot up near the street by the Spice/Tea Place, I started to pullout and thought I was by the nose of the curb and when my back tire tracked in, I caugght the curb just right 3 blocks later....I am changing my tire. I get the donut put on and of course nothing is open and I am supposed to be headed to Charlotte at 5 am, not happening. So I pull out my old trusty YELP app and look for tire places, BLACKS is all over town but, one place caught my eye. "Aspen Tire" 5 stars (Shut the front Door, No one gets 5 stars out side of restaurants) with 25+ Reviews, what have I got to lose. I get there at 10 till 8am and the bays are already hopping with the Tech's and management in the lobby, so I tried the door, crap still not open (8am on the Dot), so now I am going to be here till at least 10am and way behind on my scheduled trip to Clt. So go up to Trey at the counter and he is lackluster as you would expect for 8am lol, but he lets me know that he has some appointments ahead of me and he will get to it when he can. So I decided to go across the street to get something to eat, a coffee and hang out for about 15mins, come back across and have a seat for a long wait for my car. The it hits me, I have entered bizarro world, it is 8:28 am and Trey calls me and says my car is ready??!!!! I Look towards the front door and it is sitting right there. This is the way business should be done, set the expectation low and when you get it in advance of the expectation, you finish sooner and you look like a hero, and ASPEN is My Hero! This will be my go to tire place until the foreseeable future. Trey and Team, YOU NAILED IT! Thank you read more

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called at 8am to see if they could squeeze me in for a brake change & had me out by 10am. incredible, thoughtful & kind service! brakes felt great, for new rear brakes & rotors they didn't break the bank. read more

Aspen employees have always been courteous and gone above and beyond to help me find solutions for my car problems. If they cannot solve the problem, they tell me of another place to take the car. They have searched for car parts. Their prices are competitive. If fact, an automobile dealership introduced me to Aspen. Aspen gets the car in at the time of the appointment, service it quickly, and do not try to sell me something I do not need. I have nothing but highest praise for Aspen Tire and Auto. read more

Super great service today! I just showed up a few minutes after they opened with a screw in my tire!! I had no appointment and they happily took my car to patch the tire and do an oil change and a state inspection. I work nearby so I did leave it there but they called early afternoon with it all finished! Steve was very informative and friendly on other recommendations for future repairs. read more

I want to give a long overdue shout out to Aspen Tires. I originally purchased four new tires and rims from them almost three years ago. They regularly rotate the tires as past of the included services. I drive all over the East coast and now, at 80K I needed a new set; got them last week. Wouldn't you know, I picked up a nail this morning and went immediately to the shop. They repaired it at NO CHARGE as part of the service for purchasing the tires. A huge amount of gratitude from me to them! Plus, they're great guys at the front desk as well as their mechanics. Happy to be part of their family! read more

Needed an oil change before a trip.... read all of the great reviews about this place so I gave them a call! Trey was extremely helpful, and fit us in the schedule on the same day. He let me know that it might be a bit of a wait and it took about two hours, but that was pretty impressive considering every place in town was quoting 5 to 6 hours or "next week"! The customer service here is fabulous and the techs are extremely friendly. Certainly feels like a place I can trust and that is extremely refreshing! read more

My boyfriend goes in with a flat tire gets denied for a patch says that can't get him in until 4 pm to patch it?!? I call them right after they denied him they tell me yes that they can fit me in in half hour?!? Sounds like we have a bit of sexism going on in the company and I do not appreciate it when they put people lives in danger when it comes down to some measly tire patch?!? A job is a job please do better. read more

This is where I usually take my car. They do a great job with general maintenance like oil changes, new tires and rotations. They are awesome at diagnosing problems. With my last car, I took it to 2 other places and they told me they couldn't find a problem. I knew there was a problem because I heard it everytime I drove. Took it to Aspen and they immediately found that my motor mount was loose and that evey time I turned my motor shifted. How did those other places miss that? They are always super friendly, quick and I feel like they are honest and not trying to get you to spend more money than you already need to. read more

OK folks, I know I'm gonna sound like a broken record here, But we knew it was time for brakes & an oil change for our 2012 Lincoln, So, I took it to Aspen. While I was there I mentioned to Mason that it's been making a noise in the front end and the dealership could not find where the noise was originating from. Once Mason's mechanic Road tested it and came back and put it on the lift he determined what the problem was right away..!! read more

Aspen Tire is the best place in Wilmington to get work done on your car! The staff is very friendly and trustworthy, and the prices are great compared to other shops. Highly recommend!!! read more

It all started when I went to the Midas on Oleander for an oil change and was handed an ultimatum. I was recommended to change all tires, my front break and all TPMS for $2300 plus service. Intended to get a second opinion, I went to another Midas in Monkey Junction (why Midas again?). They told me the same thing in same scary working, saying it's so dangerous if I don't replace my front break right away and that my tires are so evenly worn it's going to hit the rim. Their quote is $1600. I waited for the weekend to be over, and today I decided to do more online research on customer reviews and found Aspen. The shop is very conveniently located and easy to find. I went in and told them that I want to get a third opinion on what needs to be done. They were very nice and courteous. The guy immediately went out and checked my tire sensors. After checking, he told me only two need to be replaced at this point while the other two may be low but still working (but later suggested that I replace all four, which may be suspicious to some. I will leave it to your judgment.) With regard to tires, only one tire is fine, so it's reasonable to replace all four. Their quote on tires looked good compared to my experience at Midas, so I decided to go with it (again, I'm not in a good position to judge the true value as I know nothing about tires.) After they took my car in and checked the brake, the guy told me that it's still in the "yellow range"(4mm?) and a replacement is not completely necessary until it's 3mm. At Midas, they sounded as if I will die the next day if I don't replace it right away. Both said I will fail the state inspection and so on. All in all, I think I appreciate that they didn't do the fear mongering trick on me. I have no way to judge, but it seems to be they are an honest business. read more

Aspen Tire and Auto - Tires Near Me - Wilmington, North Carolina

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On time appointments and very nice staff. They make recommendations but do not bully you into anything. Highly recommend!

The best. Been a customer for 15+ years and great experience every single time I go in. Excellent customer service, efficient, fair pricing. Can't say enough good things! read more

Found time to repair my unexpected flat. Removed the nail I could see, AND a second one that I couldn't see. Competitively priced. Friendly staff. Definitely five star. read more

I recently moved to the area and was looking for a "non-chain" tire & auto repair company. After reading so many glowing reviews for Aspen Tire & Auto, I thought I would give them a try. I purchased new tires from them and had them installed. I was so impressed by Aspen's friendly staff and their quick service. I had a 0800 appointment. They took me right in and within 1 hour I was on the road home. I have definitely found "my" tire & auto repair place and am looking forward to a long lasting relationship with this business. I highly recommend them! read more

Family owned and very friendly. They are very busy. I recommend getting an appointment first. They do a great job.

Always great to do business with. They work to get the best time to fit my schedule and always do a great job getting me in & out. read more

I dropped my car off same day to plug a hole and it was ready in a couple of hours - friendly customer service and very affordable as well!

I called for a tire patch and was told it may take until closing because they were busy. To my surprise, 20 min later they were already looking at it. They found a nail and was not able to patch. They had the same tire in stock so they said they would replace it. I was back in about an hour from drop off to pick up my car! They were very friendly and helpful. I really appreciated the fast service. My husband also so said they were reasonable in price. . read more

Definitely found the place I'll always bring my car to! The staff was friendly as soon as I called to make an appointment, and they were willing to answer any of my questions. After getting a quote on my tires, I checked other places and Aspen was the cheapest. They were willing to work around my work schedule and help me get my inspection done. I look forward to going there again! read more

Highly recommended for tires, state inspection or other simple maintenance needs for your cars/trucks! I have been going here for a little over 2 years now and the owners and staff are very friendly and are always there to help. They are very honest and upfront about anything with your autos. I've also shown up there with no appointment and most of the time you can get in rather quickly, but appointments are still recommended! read more

Aspen Tire and Auto - Front of Aspen Tire and Auto in Wilmington, NC - Tires Near Me - Wilmington, North Carolina

Aspen was overwhelmingly helpful. My new tire developed a problem and needed replacement. They went above and beyond to contact the tire manufacturer and found that the manufacturer would cover the tire replacement! I also needed this done ASAP and they provided next day service on an odd size tire. I wholeheartedly recommend this business and team! read more

I was in the market for a new set of tires and my mechanic recommended this store. I was given 3 estimates for 3 different brands of tires. The estimates were designed based on what i wanted and a budget range. I thought this was a great approach to help me decide on what I would want to purchase. I ended up buying another set of Michelin tires that also came with a $70.00 rebate. Aspen tires will check and rotate the tires for free and that is another plus for me. read more

When was the last time you called a tire place, talked to a courteous and knowledgeable employee, who knew exactly what you needed and had it in stock? Then was able to give you a next day appointment that fit your schedule, and even quoted you a very reasonable price. Who then performed two tire changes, in less than a half hour and the price was EXACTLY as quoted. Well for me that was two days ago when I brought my wife's care to Aspen. Fantasic service. read more

Buying new tires is never fun, but Aspen Tire was probably the best tire replacement experience I've ever had. The service tech, Steve, walked us through our options, but was never pushy in any way. He offered his opinions on the various options, but we never felt that he was trying to "talk us up" on the purchase. When our new tires were installed, it was completed in about an hour, notably faster than the estimated 90-120 minutes. In addition to my sales experience, Aspen's "under promise, over deliver" customer service made us customers for life. read more

Great people, took my car to the service bay immediately. Honest and very professional. Glad they are pet friendly!

This business has impeccable customer setvser and products. Whether on the phone or in person they're always kind and efficient. I'm highly satisfied with their level of service. Appointments can be made and they're worth scheduling if you're on a tight schedule. I highly recommend this business read more

Great customer service. It's so difficult to find an honest and fair mechanic. Aspen Tire and Auto does a great job. They have a very friendly staff and are always looking for ways to save you money. Highly recommend for anything from oil changes to engine work. read more

This is the best tire place in town! (Maybe in the whole universe). I know nothing about tires but I do know Customer Service. This company treats everyone like family. They explain choices and their prices are lower than others. (They even mail in rebates for their customers). I'm always happy to refer friends and family to Aspen. read more

I wish more businesses operated with this level of integrity. Good people who stand behind their work.

Decided on this garage for tires. Pleasantly pleased. Kind worker bees and a rather surly,but matter of fact,foreman who runs a tight ship and gave me the best price I could find. Didn't try to sell me anything I did not need with NO b/s. Time will tell when I need to return for rotation, which is included with the agreed price, but hey so far so good! read more

I am changing my review after seeing the car tires. Although they still had some time left of them, I can see how the techs at Aspen Tire could have seen they needed to be replaced. So to be fair, they do not deserve the bad review I gave them originally. read more

Be careful what you buy, they sold me 4 Hankook for my 2007 Odyssey. Specifically asked for a good quiet tire. The tires are loud and crap after 30k miles. I won't be back. read more

The best place I have found in Wilmington so far to get tires at. Other places I went to quoted me so much higher and tried to haggle me into tires I didn't want. Here they take care of you and make recommendation that are within your budget. Awesome customer service! They also do free tire rotations when you buy tires from them! read more

Thanks! My son (college dude) had tire problem on his Sonata. You guys gave him good advice on safety of his bad tires. Very helpful and explained to him everything....Great price! Nice job. We will be back! Tom read more

Quick service and the nicest guys work here! Luckily my tire pressure light turned out to only be low air, and I didn't have to get anything done. But if I ever have tire issues I'll be sure to come here! read more

I showed up without an appointment at 8am needing 4 tires. Was out of there at 8:45. Excellent service, and for the tires I got they had the best prices in town. I highly recommend Aspen tire. read more

Great service and great people! I was referred to them several years ago by a friend and I have referred others who now continue to go here for their tires. Feels like a small town business where folks are treated like friends. read more