Very fast service - in and out in 10 minutes with Rx. Taor was very nice and accommodating. Thank…read moreyou very much.

Stepped on a nail. Got me in right away. Everyone was pleasant and caring. I was in and out in…read moreunder 30 minutes. The place was clean. Would highly recommend.

I walked into this urgent care center 15 minutes before they closed. Everyone was pleasant and took…read morecare of me quickly and efficiently without me feeling like they were rushing. I'll definitely rely use this clinic again if necessary.

I recently suffered an asthma attack which I couldn't get in to see my PCP. This brought me here…read more I didn't mind the long wait knowing how sick people are. When I finally got to see NP I explained that Ive suffered with asthma my whole life. Trying to explain what my family doctor does for me I was prescribed an inadequate amount of meds for five days. It's like they're afraid to really help you because they don't know you. In all fairness, they did what they could to help me. If you have a cut finger this is a great place to go.

Staff was immensely kind, warm, welcoming and sweet. The staff was extremely kind to my son & even…read moreoffered a popsicle to him as soon as we got to our room, knowing his throat was sore before even diagnosing the problem just for comfort. Offered a great sense of humor, a thorough and quick exam. Made sure to let us know we were cutting it close to pharmacy closing hours and made sure we had a paper copy of the prescription just in case it lagged in the pharmacy system to ensure we got what we needed that same night. We have been here a number of times now, and it is always the best experience. I called prior to our visit to ask about out copay and was audibly concerned and stressed, and the receptionist reminded me to take a deep breath, and let us know they'd get us taken care of before we even stepped foot in the door. If you're a local, this is the place to go for non emergency medical needs, 10/10.

I hadn't been to this urgent care in a couple years but had always had a good experience in the…read morepast. The last list visit however, made me never want to go back. The staff is very rude and unprofessional. The medical field is not for everyone and it's definitely not for the staff at this office. But the doctor was amazing. Due to the staff though I would not recommend.

I don't recommend you go there. they prescribed a medicine that I'm already taking that has nothing…read moreto do with what is going on, I asked them not to prescribe a steroid, and wala they prescribed a steroid!‍ don't go there!

If your friends don't work here, don't waste your time. Also, making an appt is useless. I took my…read moredaughter a little before her 6pm appt. The board showed us checked in at 6:20 and we could see when we were up next. I even confirmed with the people at the front desk that we were next. They kept calling other people back before us. I finally spoke up and the girl calling her friends and/or regular clients got all huffy when the receptionist brought us back. She was never going to call us back. When we finally got in, the nurse and NP were friendly and nice. Calling every non white person who arrived after us is not a good look. Promedica in general has gone downhill fast lately. For the money I shell out, they can do better.

This place is absolutely wonderful but what keeps me there the most is Nurse Lisa and my Nurse…read morePractitioner Mrs. Kelly Chisholm these two absolutely wonderful ladies are worth whatever kind of drive you would need to make to get here. KELLY CHISHOLM IS ABSOLUTELY TOP NOTCH she is the ONLY Medical Personnel that I have ever seen in my 56years of being on this earth that has always shown me great compassion, has always went above and beyond to make sure all concerns are taken care of and LITERALLY the only Medical Personnel to actually get my Diabetes under control in the 20plus years that I have had it I have never had a A1C below 7.0 until Kelly Chisholm took over my Care!

Beyond slow, overheard the office workers talking trash about customers. They will literally make…read moreyou an hour after your appointment

this is my second bad review the first one was about 6 mont ago I go there again because the…read moremanager called and apologized for what happen before and the 1 minute from my house I'm like I will go there again maybe it's little better now I walk in I was the only one I take a seat for about 10 minutes she calls my name take all my info takes me to the back I was there for 45 minutes just sitting there waiting and waiting no one came to help me I just op the door and walked out this is by far the worst urge care in Toledo do not go there read there reviews they do this to lots of people do know why sometimes people are in pain why they keep people waiting and they have no one there not even one patient I go to the one on secor they was so busy but in 10 minutes I was seen by someone this time never again I don't care if I was dying I will not go there again

The staff & nurses are amazing. The food service is at best…read morea 5 out of 10 Worst of all, the room was like an icebox! This was my 4th time there since 2014. EVERY SINGLE TIME we had to call maintenance to try & get the room temperature up... and EVERY SINGLE TIME they were not successful!

I had the genuine misfortune of receiving "care" from provider Dr. Swade this past Saturday night…read more He lacks any desire to help patients in this ER. He refused to exam me until I prompted him, and didn't even place a hand on me, check my glands, or inspect my wounds that I came in complaining about. I tried telling him that that I was sweating, hadn't eaten for days, had stinking pus-leaking sores, and red streaks from my wounds, but he was genuinely not interested in listening. Then, he literally waved the otoscope over my mouth and didn't take any time to actually look at me or exam me. So, I pulled out a mirror and saw that the light on the otoscope was so weak that there was actually no light going to my mouth to give me a proper examination. I pulled out my iPhone flashlight to better show him my complaint. While "examining" my mouth and throat, I saw that his eyes were actually pointed in the opposite direction, looking into the corner of the room. I told him I could see this. He suddenly started talking in a bratty voice like he was 7 years old. "No, I was looking!!" I have great vision. I can see the direction that pupils are looking. I think he was trying to gaslight me? Then, he started waving around the otoscope frantically, saying, "Well, I'm trying to see, and I was looking." I think he was trying to act like I was refusing the exam. He also told me an infected lesion on my mouth was a canker sore, when it's clearly not a canker sore. I will absolutely follow up with the hospital administration and file a formal complaint. I bet he feels like he can get away treating people that are weaker and less vocal than me this way. Horrible provider, should genuinely leave this career. No one forced you to be a doctor. I also can't imaging being so arrogant, but also so incompetent and unsure. That's absolutely stunning. Also, when I came here last year for an accelerated heart rate, it took three or four nurses to draw blood from my arm. One of the nurses actually struck a nerve in my arm! That could have paralyzed me! I've received regular blood draws for 20 years and never had this issue. This ER is absolutely the D -Squad of the Mercy Team.

I was informed by my employer last Thursday that I needed to be tested for Covid as soon as…read morepossible. Researched several testing sites that could do the testing. I selected The Little Clinic inside Krogers at Jackman and Laskey said that the test results would be back by Tuesday if I was tested on Friday which I did. But I would not be paid while waiting for the test results. The Clinic calms me on Sunday and said my test was not picked up on Saturday as I was informed it would. Now if I am lucky my results won't be back till Thursday. I AM UPSET big time !! I could have chosen another Clinic that had the same turn around. Now I will not be paid until I get back to work and if the results do come in on Thursday. Don't use them for Covid testing and I am uncertain as to their overall ability to provide quality Urgent Care.

I've been trying to find a decent place to go when getting sick for awhile. Doctors either not…read morereally explaining themselves well or talking down you and your problems. Coming here seems different. The staff here has been helpful and friendly. The doctor actually makes it clear what's going on with me instead of just tossing me a script and moving me along.

Went there recently for a drug screening test for a health care employment position. Horrible…read morecustomer service, front desk personnel are more interested in socializing with fellow employees than helping their business make money. I was the only one in the waiting room and it wasn't lunchtime, so I'm not sure what excuse they would have. I felt a little sorry for the business owner that his/her employees could screw his business like that, I ended up walking out and going somewhere else.