I came into this appointment feeling scared, vulnerable, and in severe pain. I was hoping for both…read morean immediate plan to address the intense swelling and pain in my face, and a long-term plan to repair a large septal perforation that's impacting my breathing and quality of life. Unfortunately, I left feeling completely dismissed and hopeless. The doctor was aloof and showed very little empathy. He told me only "some doctors" can do septal repairs and that he had never done one, making it seem like I just had to live with this condition. When I asked directly for any kind of plan or hope for resolution, he didn't offer anything meaningful. His only suggestions were a different antibiotic, icing my face, sleeping elevated, and a nasal swab that wouldn't yield results for 3-4 weeks--while I'm actively suffering. There was no pain management plan discussed--not even non-medical options that could help soothe or reduce the facial and nasal pain. The appointment was rushed, lacked compassion, and I felt like he just wanted me out the door. I was treated more like a problem than a patient, and it was clear he had already formed assumptions about me, which colored the entire interaction. This was incredibly disappointing. I came seeking help and was left feeling unheard and hopeless. No one in pain and distress should be made to feel like this.

One of the best things I like about this office is they are respectful of your time. You do not…read morewait a long time in the waiting room or n the exam room before you are seen. Everyone in the office was pleasant and courteous. I had my ears cleaned, had a hearing exam, and discussed options with Dr. Evans. I felt valued as a patient and will come back again next year for an annual evaluation.

BEWARE OF BILLING PRACTICES! I had an annual checkup, received my bill, and paid it. Then I…read morereceived another bill for a "nasal endoscopy" which was more than my checkup. When I inquired about the additional charge, I was told that looking in my nose was not included in the annual checkup because they used a device with a light. WHAT? How is looking in my nose NOT included as part of an annual allergy checkup? The doctor spent 2 seconds looking in each nostril and they charged me an additional $387!!!! VERY SKETCHY BILLING PRACTICES. After 4 years, I will never go back, nor recommend. The response below clearly shows they are fully aware of what they are doing. Not informing a patient that simply looking in your nose will be considered a separate charge and not giving that patient the full knowledge that they can refuse it BEFORE it is done IS deceptive and wrong. DO NOT TRUST THEM!!!!!

I have been a patient at Aspire Allergy & Sinus (South Austin) since 2022, and unfortunately my…read moreexperience has been a range of excellent medical care and extremely frustrating care, billing and communication issues. On the positive side, I underwent sinus procedures with Dr. Thompson, and those results remain excellent after 3+years. However, my allergy treatment experience has been a completely different story. After testing positive to 55 out of 60 common Central Texas allergens, I spent three years on allergy drops with little to no improvement. During that time, I made numerous office visits and so many calls to the nurse line because I continued to struggle with significant symptoms. Most of the recommendations seemed to involve trying additional OTC antihistamines or yet another prescription nasal spray, including one that cost me $125 out of pocket. The only provider who consistently seemed invested in finding solutions and showed genuine concern for my situation was Dr. Overstreet. After three years without meaningful improvement, I decided to try Aspire's eXACT treatment. I paid $2,500 out of pocket because I was told insurance would not cover it. My understanding was that this fee covered three treatment sessions and a follow-up appointment three months after last shot. I was also told that if the treatment was unsuccessful, the series could be repeated at NO additional charge. This made the cost a little more bearable. My eXACT treatment appointments were paid for and all 4 were scheduled in advance during my annual visit in October 2025. I completed the series in January, and attended my follow-up appointment in April 2026 specifically to discuss whether the treatment had been successful. Unfortunately, I experienced no relief and actually endured one of my worst allergy seasons yet. During that follow-up visit with Anna Wendel, we discussed repeating the treatment at a higher dose. Because of symptoms I described, the provider wanted to rule out asthma before proceeding, so I was asked to complete a breathing test. At no point was I informed that this test would result in additional charges to me or my insurance company. I was shocked when I later saw a claim submitted to my insurance for more than $500 and then I received a bill from Aspire for approximately $160. When I contacted billing, Bailey was professional, helpful, and responsive. However, after reviewing the situation with the clinic, I was told that the visit had been coded as a problem-focused visit rather than the follow-up appointment that had been scheduled 6 months in advance as part of my treatment plan. I was promised a call from the office manager to discuss the situation. Almost a month later, I have yet to receive that call. Over the past 3+ years, I have spent well over $15,000 between insurance payments and out-of-pocket costs pursuing relief through Aspire. What disappoints me most is NOT that a treatment failed--medicine is not guaranteed--but that I was charged for services that I reasonably understood to be part of a pre-arranged treatment follow-up, and when I questioned it, communication stopped. I had my last shot today from the 2nd round of treatment and will never return to Aspire, nor will I pay a fraudulent invoice. I would not be writing this review if someone had simply addressed the concern, and admitted to the mistake in the coding of my visit and the billing of my insurance company when this was all marketed as covered in the $2500 eXACT one time fee. IMO these exude unprofessional and fraudulent behaviors. I encourage prospective patients to thoroughly research both the clinical and billing experiences (specifically BBB & Google reviews) before committing to long-term treatment at Aspire, as I am now learning this seems to be a normal practice of incorrect billing and ignoring their patient's calls.

I really like Dr. Dammert. I was referred to him for parathyroid surgery. Making an appointment was…read moreeasy, and I was able to get in pretty quickly from the time of the referral. My surgery was scheduled right away. I can't say enough good things about Flora, who handled the surgery schedule. An issue arose at the last minute with a cardiac clearance that threatened to cancel the surgery, and Flora worked with me and the cardiologist's office to get everything approved in time. Dr. Dammert explained the procedure and what to expect in recovery and patiently answered all my questions. He met with me before and after surgery and explained the results of my blood work. I highly recommend him and his staff for anyone who needs an ENT specialist.

I have seen Dr Dammert several times now and have found him to be very friendly, patient, and…read moreknowledgeable. He always takes his time and answers all questions. As my ear/sinus issue is not clearly defined, Dr Dammert is working with me to find something to minimize or eliminate the pressure I've been feeling for so long. This is way more than any other ENT that I have seen has done for me. I truly appreciate Dr Dammert and highly recommend him!

My cough wasn't getting better and decided to see a cough specialist to get it treated properly…read more Visited the clinic on a walk in basis and they were able to see me right away! Dr. Bianca was very knowledgable and took her time to ask a lot of in depth questions. She also explained the cause of my cough in details. Highly recommended if you have any allergies/cough symptoms. There are a lot of parking outside of the clinic. Staffs are friendly as well

This place is a scam. They diagnosed me with asthma. And now they want to charge me a new patient…read morefee every year to renew the prescription so that I can breathe properly. It's pretty Disgusting behavior by people who view their patients as a check and not people.

I was a patient at Central Texas Allergy and asthma since january of 2025. My former allergist had…read morerecently retired. I was with him for about 10 years. I received what I considered to be very poor treatment at CTA&A. Particularly in the past 3 months while having terrible symptom. They on 2 occasions refused giving me an injection. The first time it was because I had trouble procuring an asthma medicine from the pharmacy at HEB. The 2nd time was earlier this week refusing my injection because my dosage had expired. Now I have been waiting for a month to get my injection because my symptoms were terrible. So I went in on Tuesday and they refused the injection because it expired the end of may. Of course didn't warn me about the impending expiration. Basically they treat you like a 5 year old and are condescending and don't care about your symtymes. The complete opposite of my former allergist. I would suggest you avoid them!

Dr Priyanka Gupta and Chelsea Nichols were very kind and professional in their work. Very…read moreknowledgeable and they did a great job in assisting me. They treated me in deep respect. The office staff were wonderful too. They rock!

I have a few different things that I was disappointed about…read more I am disappointed that I was made to pay for a visit to discuss test results when it could've been discussed with me over the phone. Also this was a follow up "visit" from my annual. I have had this experience before and I was never asked to pay for my follow up appt and I was told "it's a part of your annual, you don't need to. It's covered." when I asked at Lone Star Medical why I needed to pay for a follow up visit, her answer at the front desk was "it's $25 :)". So I was like whatever, just get it over with. But I don't think that was fair. On regards to the provider care, I was told everything was fine -many things were, but not everything. I caught a low level for something on my bloodwork and a high one that's been alarming for me for a couple of years now and my provider just goes "it's not bad". But I do have several symptoms of something "unknown" and "undiagnosed" things that aren't normal. The wait times when I was scheduled and fasted was insane. The lab provider was amazing! 5 stars to her. In all senses. Great at her work and she deserves a raise! Also, I had recommended a friend so she could have her annual visit and we both are new patients, however, they never ever called her back to schedule hers. Of course she ended up going somewhere else. I just wish this town would have better options that take insurance and provide caring care. Not business care. My provider, however, the great things I can say is that she has an amazing personality and made me feel like home while in the office visit with her. However, communication after my appointment didn't meet my expectations.

I have been going to Lonestar Medical for over 10 years now…read more While no one really enjoys going to the doctor, Lonestar Medical makes it a breeze. I see Dr. Jay Gruhlkey and it is always a pleasant experience. You really have to appreciate his professional, yet laid back jeans and a button up shirt and cowboy boots, approach to medical care. He has never steered me wrong, and his bedside manner is outstanding. Listens to your issues, does not judge, and explores all options to treat your issues. Highly recommend him. He is hard to get in to see, but if you have time to wait, definitely try to.

Our experience while there was fine. However after the appointment come to find out they're not in…read morenetwork even though I verified with them before booking the appointment and even right before we went back I made sure. I asked my insurance if they were in network during the appointment and then by the time they got billed weren't in network. They informed me they haven't been in network for my insurance since 2008.

Very nice people working here and I never wait more than 5-10 mins to get called back. I can…read moregenuinely tell they care about their patients. They go out of there way to help patients with no insurance receive meds for free.