1. Harbor Health

1. Harbor Health

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Manchaca, TX

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Harbor Health

4.0 (4 reviews)
Open • 8:00 am - 8:00 pm
Updated 2 months ago

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Direct Orthopedic Care - South Austin - After first visit

Direct Orthopedic Care - South Austin

3.2(42 reviews)
3.1 mi•Southeast Austin

They just want your money. I was told that my follow-ups would be as needed, that I could still get…read moremy prescription refilled. This was not the case. Nothing about my condition has changed in the two months since they saw me last. The severity ebbs and flows. I have had follow ups with them multiple times over the course of 6 months. I take my Meloxicam as needed, not daily. They don't do an exam at my follow-up, just ask me a few questions. The clinic staff is friendly (why I gave two starts instead of one), but I'm not going to pay money for someone to smile and be nice to me and not provide any medical care, other than calling in a prescription.

SHADY BILLING PRACTICES - ZERO COMPASSION - AVOID THIS PLACE IF YOU VALUE BEING TREATED LIKE A…read moreHUMAN I had to leave this review after my recent experience with DIRECT ORTHOPEDIC CARE (DOC) -- and I wouldn't recommend this place to ANYONE, especially if you're dealing with chronic conditions, post-op recovery, or have limited income. I WAS CHARGED A $50 NO-SHOW FEE For an appointment I was NEVER properly reminded or confirmed for. I rely on a case manager to help manage my care, and there was: NO confirmation call NO reminder text before the appointment NO follow-up prior to the visit Instead, I got a "You missed your appointment" text AFTER THE FACT. When I raised this issue, DOC leadership -- particularly PAIGE, Director of Operations -- doubled down. Even after reviewing records that showed I wasn't receiving reminders, she coldly cited "company policy" and refused to waive the charge. I PAID THE $50 UNDER PROTEST -- this was NOT a legitimate or fair fee. I've had FOUR SURGERIES IN UNDER A MONTH, with a MAJOR SHOULDER REPLACEMENT scheduled for 8/26 -- and this is how they treat patients who are trying to manage complex, ongoing care? ABSOLUTELY SHAMEFUL. ************ And before someone from the social media team replies with the usual copy-paste: "We're sorry to hear about your experience, please contact us to discuss this further...". DON'T BOTHER. That's not a real apology -- it's a PR-APPROVED DEFLECTION that helps no one and fixes nothing. SHADY BILLING PRACTICES - ZERO COMPASSION - AVOID THIS PLACE IF YOU VALUE BEING TREATED LIKE A HUMAN I had to leave this review after my recent experience with DIRECT ORTHOPEDIC CARE (DOC) -- and I wouldn't recommend this place to ANYONE, especially if you're dealing with chronic conditions, post-op recovery, or have limited income. I WAS CHARGED A $50 NO-SHOW FEE For an appointment I was NEVER properly reminded or confirmed for. I rely on a case manager to help manage my care, and there was: NO confirmation call NO reminder text before the appointment NO follow-up prior to the visit Instead, I got a "You missed your appointment" text AFTER THE FACT. When I raised this issue, DOC leadership -- particularly PAIGE, Director of Operations -- doubled down. Even after reviewing records that showed I wasn't receiving reminders, she coldly cited "company policy" and refused to waive the charge. I PAID THE $50 UNDER PROTEST -- this was NOT a legitimate or fair fee. I've had FOUR SURGERIES IN UNDER A MONTH, with a MAJOR SHOULDER REPLACEMENT scheduled for 8/26 -- and this is how they treat patients who are trying to manage complex, ongoing care? ABSOLUTELY SHAMEFUL. ************ And before someone from the social media team replies with the usual copy-paste: "We're sorry to hear about your experience, please contact us to discuss this further...". DON'T BOTHER. That's not a real apology -- it's a PR-APPROVED DEFLECTION that helps no one and fixes nothing. DOC HAD EVERY OPPORTUNITY TO MAKE THIS RIGHT -- AND FLAT-OUT FAILED. ************ They clearly care more about nickel-and-diming patients than actual healthcare.

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Direct Orthopedic Care - South Austin - Hand/fingers fixed 1 week after injury

Hand/fingers fixed 1 week after injury

Direct Orthopedic Care - South Austin - Entry

Entry

Direct Orthopedic Care - South Austin

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Sean M Gallagher, MD - Sean Gallagher, MD

Sean M Gallagher, MD

4.7(39 reviews)
12.5 mi•Rosedale

Dr. Gallagher is outstanding. He performed my recent left knee meniscectomy with the same level of…read morecare and expertise as my right knee surgery 2 years ago. His consistent professionalism and expertise made both experiences smooth and successful. Highly recommend him for orthopedic care!

I am very happy to share my experience with using ATX Orthopedics for total knee replacement and…read moreDr. Gallagher. It was such a pleasant surprise to go to an office that was not over crowded and the front staff were friendly and helpful. (I used a different orthopedic group for foot surgery and experienced large, overcrowded waiting rooms, long lines for checking in and out, and late appointments.) ATX Orthopedics treats you like you are a very special patient and not just a number! When I met Dr. Gallagher, I could tell he was very knowledgeable in the field of orthopedics and after he looked at my knee x-rays recommended knee replacement surgery. I told him I could not live with the pain anymore and was ready to take the next step. He told me he uses a method of pain management that helps speed in the recovery of his patients. I was referred to a pain management specialist who deadened some of the nerves around my knee a week prior to surgery. This procedure was relatively painless and enabled me to have knee surgery, at Pinnacle day surgery, and go home the same day! I couldn't believe I was walking with a walker the same day as my surgery and sleeping in my own bed. If you follow his instructions and do the exercises, go to physical therapy, and take the prescribed medications you will be on the road to recovery before you know it! It has been a month since my surgery and because Dr. Gallagher is an innovative, caring surgeon I am well on my way to keeping up with my grandchildren again.

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Sean M Gallagher, MD
Sean M Gallagher, MD

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Harbor Health - medcenters - Updated July 2026

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