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    Texan ENT & Allergy Specialists

    2.7 (6 reviews)
    Open 8:00 am - 4:00 pm
    Updated 1 month ago

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    Aspire Allergy & Sinus

    Aspire Allergy & Sinus

    3.5(32 reviews)
    12.4 mi

    After spending 4 years in Austin, I finally succumbed to the ridiculous allergy management that has…read moreto happen if you want to breathe. I chose this location because it's conveniently located by my home and overall, I've been very happy with the care I've received. The first appointment was long and arduous but necessary for the allergy testing and subsequently, all my follow-up, weekly injection appointments have been seamless. If doing immunotherapy (injections) you just walk-in during the posted hours, fill out a quick Google form, and get your shots. You do have to wait 30 minutes before you can leave and it can get busy so if possible it's best to try to plan your visit not during lunchtime hours when it can be busier. The staff are friendly and helpful and try their best to make you comfortable when in reality you feel a bit like a pin cushion. Overall, if you're an allergy sufferer and need support, this is a good option. I also have terrible insurance coverage but have been pleasantly surprised by the copays considering I do have to come in once a week for the immunotherapy.

    I have been a patient at Aspire Allergy & Sinus (South Austin) since 2022, and unfortunately my…read moreexperience has been a range of excellent medical care and extremely frustrating care, billing and communication issues. On the positive side, I underwent sinus procedures with Dr. Thompson, and those results remain excellent after 3+years. However, my allergy treatment experience has been a completely different story. After testing positive to 55 out of 60 common Central Texas allergens, I spent three years on allergy drops with little to no improvement. During that time, I made numerous office visits and so many calls to the nurse line because I continued to struggle with significant symptoms. Most of the recommendations seemed to involve trying additional OTC antihistamines or yet another prescription nasal spray, including one that cost me $125 out of pocket. The only provider who consistently seemed invested in finding solutions and showed genuine concern for my situation was Dr. Overstreet. After three years without meaningful improvement, I decided to try Aspire's eXACT treatment. I paid $2,500 out of pocket because I was told insurance would not cover it. My understanding was that this fee covered three treatment sessions and a follow-up appointment three months after last shot. I was also told that if the treatment was unsuccessful, the series could be repeated at NO additional charge. This made the cost a little more bearable. My eXACT treatment appointments were paid for and all 4 were scheduled in advance during my annual visit in October 2025. I completed the series in January, and attended my follow-up appointment in April 2026 specifically to discuss whether the treatment had been successful. Unfortunately, I experienced no relief and actually endured one of my worst allergy seasons yet. During that follow-up visit with Anna Wendel, we discussed repeating the treatment at a higher dose. Because of symptoms I described, the provider wanted to rule out asthma before proceeding, so I was asked to complete a breathing test. At no point was I informed that this test would result in additional charges to me or my insurance company. I was shocked when I later saw a claim submitted to my insurance for more than $500 and then I received a bill from Aspire for approximately $160. When I contacted billing, Bailey was professional, helpful, and responsive. However, after reviewing the situation with the clinic, I was told that the visit had been coded as a problem-focused visit rather than the follow-up appointment that had been scheduled 6 months in advance as part of my treatment plan. I was promised a call from the office manager to discuss the situation. Almost a month later, I have yet to receive that call. Over the past 3+ years, I have spent well over $15,000 between insurance payments and out-of-pocket costs pursuing relief through Aspire. What disappoints me most is NOT that a treatment failed--medicine is not guaranteed--but that I was charged for services that I reasonably understood to be part of a pre-arranged treatment follow-up, and when I questioned it, communication stopped. I had my last shot today from the 2nd round of treatment and will never return to Aspire, nor will I pay a fraudulent invoice. I would not be writing this review if someone had simply addressed the concern, and admitted to the mistake in the coding of my visit and the billing of my insurance company when this was all marketed as covered in the $2500 eXACT one time fee. IMO these exude unprofessional and fraudulent behaviors. I encourage prospective patients to thoroughly research both the clinical and billing experiences (specifically BBB & Google reviews) before committing to long-term treatment at Aspire, as I am now learning this seems to be a normal practice of incorrect billing and ignoring their patient's calls.

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    Aspire Allergy & Sinus
    Aspire Allergy & Sinus
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    Lonestar Medical - Lonestar Medical: Jay Gruhlkey, MD, FAAFP is a Family Medicine serving New Braunfels, TX

    Lonestar Medical

    4.1(26 reviews)
    23.7 mi

    I have a few different things that I was disappointed about…read more I am disappointed that I was made to pay for a visit to discuss test results when it could've been discussed with me over the phone. Also this was a follow up "visit" from my annual. I have had this experience before and I was never asked to pay for my follow up appt and I was told "it's a part of your annual, you don't need to. It's covered." when I asked at Lone Star Medical why I needed to pay for a follow up visit, her answer at the front desk was "it's $25 :)". So I was like whatever, just get it over with. But I don't think that was fair. On regards to the provider care, I was told everything was fine -many things were, but not everything. I caught a low level for something on my bloodwork and a high one that's been alarming for me for a couple of years now and my provider just goes "it's not bad". But I do have several symptoms of something "unknown" and "undiagnosed" things that aren't normal. The wait times when I was scheduled and fasted was insane. The lab provider was amazing! 5 stars to her. In all senses. Great at her work and she deserves a raise! Also, I had recommended a friend so she could have her annual visit and we both are new patients, however, they never ever called her back to schedule hers. Of course she ended up going somewhere else. I just wish this town would have better options that take insurance and provide caring care. Not business care. My provider, however, the great things I can say is that she has an amazing personality and made me feel like home while in the office visit with her. However, communication after my appointment didn't meet my expectations.

    I have been going to Lonestar Medical for over 10 years now…read more While no one really enjoys going to the doctor, Lonestar Medical makes it a breeze. I see Dr. Jay Gruhlkey and it is always a pleasant experience. You really have to appreciate his professional, yet laid back jeans and a button up shirt and cowboy boots, approach to medical care. He has never steered me wrong, and his bedside manner is outstanding. Listens to your issues, does not judge, and explores all options to treat your issues. Highly recommend him. He is hard to get in to see, but if you have time to wait, definitely try to.

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    Lonestar Medical - Lonestar Medical: Jay Gruhlkey, MD, FAAFP is a Family Medicine serving New Braunfels, TX

    Lonestar Medical: Jay Gruhlkey, MD, FAAFP is a Family Medicine serving New Braunfels, TX

    Lonestar Medical - Lonestar Medical: Jay Gruhlkey, MD, FAAFP is a Family Medicine serving New Braunfels, TX

    Lonestar Medical: Jay Gruhlkey, MD, FAAFP is a Family Medicine serving New Braunfels, TX

    Lonestar Medical

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    Texan ENT & Allergy Specialists - allergist - Updated June 2026

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