My caregiver Caitlin Zemke is absolutely amazing. She has been a god send and has helped my life…read moretremendously. Words cannot describe how incredible she really is. She's caring, compassionate, understanding, thoughtful and really makes me feel special. I recommend her whole hardly for she is a precious gem. Thank you New Horizons for blessing me with such a caring soul to care for me.

Let me start by saying we were promised everything and delivery was nothing. The most unqualified…read moreindividuals were disbursed to take care of my father who has final stages Alzheimer's. We were promised training if caregivers did not have experience and that never happened. We had completely stoned individuals come in to care for my father and reported it, and nothing was done. RUN do not WALK away from this horrible company; all they care about is collecting from the VA and getting paid. The last thing on their mind was the client. We actively reported them and nothing was done. If you care about your loved one do not use this company, they do not care! This location is Bend Oregon not Eugene but I'm sure they are all the same

When you have a family member needing care. Perhaps at a distance from most family, what you need…read moreis a trusted care partner to step in and fill the gaps with love and care. Senior Resource Advisors took wonderful care of an aging aunt who resided at a senior facility. You might ask why this additional layer of help? The answer is simple. The facility provided a very nice place to live,, good food, a set of activities to help residents. SRA provided daily contact, took her shopping, to doctors appointments, helped her with personal needs such as cleaning clothes. SRA took a tremendous burden of care off family members and was a lasting friend forr my aunt. During the last weeks of her life, SRA really showed value, takinG her to thE hospital, being there when she needed help and support, gave a loving hand to help an aging lady comfort in the last days of her life. Simply priceless. If youre at a distance, or not able to dedicate sufficient time yourself, SRA fills the gap.

This is a very difficult review to write as there are few words to express the depth of my…read moregratitude towards the group of dedicated, professional and compassionate individuals who run and staff Senior Resource Advisors. It's not an exaggeration to say that in one of the most difficult periods of my adult life, they provided me and my elderly father with a sense of caring and support that transcends normal business operations. Our story in short: I was not raised with my biological/birth father, but toward the last phase of his life, I became responsible for helping coordinate his care, housing and finances. Not only did I live 11 hours away, but the whole idea of suddenly making critical decisions for him, with no previously established relationship on that level and no siblings or significant others to share the burden, was hard to imagine. When a loved one's mental and physical health begin to decline, it's difficult under normal circumstances, let alone inserting yourself into their life as their advocate when there is no one else. Luckily, there was someone else. There was a whole team of them. Senior Resource Advisors (SRA) had been connected through a referral with both my father and the facility where he was living. They reached out to me to begin the process of organizing a complete care plan that dealt with everything from medical appointments to automated bill payments and everything in between. Open and frequent lines of communication were established and I never felt like there was a day or time that I couldn't ask for clarification or help with any issue. And of course...there were plenty! Let me take a moment to mention that Urmi Boyd, President of SRA is a remarkable and beautiful human being who summoned incredible patience and determination to make this whole thing work. Medical, legal, financial and even social/emotional issues were handled by her with the type of care that we all want for our parents (and hopefully someday for ourselves) and without her personal approach, this situation would have rapidly deteriorated. Urmi was firm when needed, and compassionate throughout. In our age of automation and digital solutions, there is no substitute for a smart, sensitive person who has the ability to weigh the situation and make a timely and thoughtful recommendation. That was Urmi. My father passed away on October 12th. Before he died, we had worked with Urmi and her staff to manage his pain medication through the hospice nurse. Knowing his wishes, we planned together to make sure he was comfortable and aware enough to spend a final afternoon visiting my son, who traveled with me to see his grandfather. My father proudly introduced him to the staff of the care facility, then summoned the strength to walk us to the door and hug us goodbye. It was the last time we saw him. Every family's situation is unique to them, as they experience it. But there is enough commonality in these important life moments, that having someone with experience and skill can make a world of difference. For me and my father, that was Senior Resource Advisors and I cannot recommend them highly enough.

I have found the caregivers at FRHC to be excellent workers, but the policies made by FRHC's top…read moremanagement are substantially problematic and disadvantageous to myself and probably to other clients. Here is what I experience. My caregiver has many home responsibilities and has not been available to work about one third of the days for which I am scheduled for her help. FRHC notifies me of the cancellation of her shift anywhere from an hour to five minutes before the shift begins. Usually, but not always, FRHC can provide me with a substitute worker. Sometimes there is nobody available. When there is a substitute available, that worker arrives well after the customary hours of the shift. That means, for example, that if the shift begins at 8 am and if the substitute worker (notified at the last minute or unavailable for the first hour of the shift) arrives that day, her arrival would rarely be before 9 or 9:30 am or even later. So, for example, if I have previously made a 9 am medical appointment for that day, I will not have transportation to that appointment, will have to cancel the appointment on very short or no notice, and may be subject to the medical appointment's cancellation fee. When I called FRHC to find out why my otherwise excellent worker cancelled so often, I was told that FRHC's policy is to allow their workers to cancel at will, even at the last moment, and that FRHC has no penalty for that, considers it perfectly OK, and even expects it. You need to expect abrupt cancellations of scheduled shifts which, for some disabled clients, may be far more than a mere inconvenience. FRHC will then attempt to reschedule these missed hours for another day of the same week, which may or may not fit your schedule or that of your usual caretaker. Again, I emphasize that I have found FRHC's workers to be, as a group, excellent and their local administrators to be hard working and pleasant. It is this company's policies that are the problem I experience. I would like to emphasize that the caregivers, in my experience, are almost always lovely and good at their job. The local administrators have always been polite and caring to me. FRHC's policy of not hiring caregivers on a full time basis and not requiring consistent attendance is a problem, sometimes a BIG problem, for some clients. It is a fact of which prospective clients should be aware.

I would never use this company. They do not care what the client needs or wants. Most of the…read morecaregivers just sit and do nothing. When the client needs someone to walk with them because they are a fall risk not very many caregiver walk with them. They care about the money. Most of the office staff is very rude.

After my partners car accident we hired this agency for deep cleaning of our place. They did such a…read moregreat job meeting "our" needs we decided to contract with them for weekly maintenance cleaning.

From the owner: We are the first "gay and grey" providers of In-home services in Oregon…read more We do not just provide elder care, we provide care for all ages. Developmentally Disabled (independent living skills) Brain injury (help with needs that previously were able to met on your own) End-of-life care (respite care for families) Surgery Recovery and more... In Home Care: Means receiving personalized service from a care team provider trained specifically for your family and their NEEDS. A personal care team provider visits for a period of at least two hours each visit. Our care team helps with a wide variety of non-medical related activities of daily living.

As a caregiver I was worried that my client was moving into this situation especially because she…read morereally didn't want to but her family put her here. After I visited I was super relived to see how nice it was and how good the atmosphere is. All the workers seem super nice and the general vibe is great as well

We had to place my mother in law here a few months ago. They made the transition very easy and we…read morevery helpful. The chef is always interacting with the residents and mixes up the food choices. It has been a great experience so far. The staff learned her name quickly and make her feel at home.

My father needed wound care. The AIMS staff was so easy to work with, treated my father with…read morecompassion and kindness. It was great to know he was in such good hands! Additionally I needed some injections and they had a wonderful nurse come to my office. So convenient and super affordable!

AIMS has been doing my infusions for a little over a year now and I've had the pleasure of meeting…read moremany of their nurses. I have had a few other companies come to my home for infusions but none have compared to AIMS. AIMS has awesome nurses who are very friendly and professional, they do a great job of being flexible when needed. Definitely would recommend AIMS to anybody.