Chase P came out to take care of my dad. Refreshing care , compassion and dedication to her craft…read more Thank you and Thank you Brightstar for hiring her.

Christine has been with us for over a year. She's our most reliable caregiver. She lets us know…read moreahead of time when she knows she won't be able to come as scheduled. We're dealing with dementia here and she's always upbeat, leaves Roy relaxed and glad for her visit. I trust her completely to care for Roy when I'm away. I hope she'll be with us for a long time. -Peg Steffen

I've been with new horizons for a couple months now, and I love it. From the matches with clients…read moreto how nice the office is and helpful. I've worked in care for about. 4 years now and mostly before this was facilities. This changed how overworked I felt and helped be 1-1 with a client that could get everything they need. My only complaint is sometimes the office is busy and takes awhile to answer but that's not all the time. They typically call back almost right away!

Let me start by saying we were promised everything and delivery was nothing. The most unqualified…read moreindividuals were disbursed to take care of my father who has final stages Alzheimer's. We were promised training if caregivers did not have experience and that never happened. We had completely stoned individuals come in to care for my father and reported it, and nothing was done. RUN do not WALK away from this horrible company; all they care about is collecting from the VA and getting paid. The last thing on their mind was the client. We actively reported them and nothing was done. If you care about your loved one do not use this company, they do not care! This location is Bend Oregon not Eugene but I'm sure they are all the same

Worst possible place ever steer clear of this business if your looking for a caregiver service or…read morelooking for work They hire caregivers with no experience, and lie to their clients telling them all their caregivers are experienced & trained. There is no training you get a 4 hour PowerPoint of information crammed into one day that they won't go over with you again. They are constantly hiring every Thursday because they can't keep employees, be it problems with hours and them not giving their employees adequate hours or scheduling problems. Ive spoken with clients who stated how they'll send over replacements/ "fill ins" and never even bother to call them to let them know a new person is showing up. There is no care for caregivers or clients just a false sense of tutelage, trust, and benevolence. Their silver lining is that they try to shove faith, worship, god down your throat to cover up all their misdeeds thinking that a simple "we'll pray for you" is gonna fix anything. If you care about yourself or your loved ones you won't spend a second of your time or a cent here, there plenty of different companies and or routes to go but without a doubt on earth this place is overwhelmingly the most atrocious deplorable opti

Wonderful company to work for .. great communication and people. All around nothing but positive…read morethings to say

I had a stroke and was offered Sacred Heart Home Health services. The first visits were good. Ivy…read morehas always been very helpful and caring. Physical Therapy came once and I scheduled a second visit. Megan passed me on to someone else and she had to schedule a different day, that was fine. Day of appointment arrived and she needed to recschedule again for a few hours later. That was fine. Then time of appt came and she needed more time. I had another appointment so that time would not work for me. I asked to reschedule the following day and she never got back to me. Ivy said she was told I cancelled PT. Over a week later Megan text me and asked if she could come to my house an discharge me. I was at a dr appointment and would not have been home til late afternoon. She sent me a text saying I will do the discharge without seeing you. I was irritated and would just look for out patient PT. THEN I received an email that my visit summary was available online. I read the summary notes in shock. She said I agreed to discharge (did not) that I could walk for 10 minutes, stand for 20, past the chair test of getting up and down 11 times, that I was completely independent and did not need further assistance. None of this is true. Things like this really effect future care. Now I am fighting to have this erroneous report removed from my medical records. Would not reccommend this service unless you have no other options. Just stay on top of their reporting as it is very false.

It's been a while since I've had Sacred Heart Home health services, however when i did need their…read moreservices, Leslie was great! She really worked with me through some tough situations. Had a few issues with office folks on occasion, ut nothing noteworthy. Leslie definately made a great impression on me. She's a Good advocate as well.

Right At Home has been so AMAZING caring for my sister. They go above and beyond. Very nurturing…read moreand caring. Very accessible. ALWAYS willing to help in all situations. I don't know what we would have done without the wonderful team of care givers. Thank you To each and every member of the care team

Right at Home Eugene truly stands out for the genuine care their caregivers provide. The…read morecaregivers offer wonderful companionship, assisting clients with their unique needs, whether that means helping with bathing, housekeeping, med runs, and so much more. I've also noticed how responsive and knowledgable the staff are, as they are also ways quick to answer calls and are readily available to guide caregivers, even in urgent situations. I truly appreciate the care and support this agency provides for seniors.

Signature Hospice dropped the ball. 3 weeks with no visit or call. Staffing changed without notice…read moreto patients. I had to call to initiate services with their social worker. I would not recommend, office staff are not helpful and give you the corporate cold shoulder. I'd give ZERO stars if I could.

They were absolutely awesome, everyone was very nice, compassionate, friendly, and skilled. Very…read morewell prepared, bringing supplies and knowledge. I don't know how I could of gotten through this traumatic time without their love and guidance.

I have been a schedule coordinator for At Ease since August 2025. I have had the best experience…read moreworking here, it's been my favorite job! Everyone in the office is great! They are compassionate, caring, fun to work with, and they have all taught me so much already! I am so excited to see what the future has in store for me here! I highly recommend to anyone in the caregiving industry! We treat our caregivers equally and professionally, we work with and around your schedule to make sure everyone has a good work-life balance!

Rudeness, uncaring and bad business practice . if I could I would rate this company at negative 10…read morestars. I am so sad that At Ease Home Care has gone down hill from when I first met them 18 years ago! 18 years ago, I was the 43rd customer! They used to be kind, caring, understanding and helpful! I was injured one year ago by a caregiver, working for at ease home care! She tripped me while I was walking. I told them she had been smoking pot/marijuana. I have witnesses to the event of injury! I have serious neck injury and received MRIs, CAT scans, and physical therapy for the last year! When I informed the office that I was injured and I needed help and to be fed, the office staff lady said I needed to learn to use your hands. I stated my name, and my disability, I have no use of my hands or legs, I could not feed myself. She was extremely rude and said I needed to learn. After I was getting perturbed, the lady finally looked up my name and said oh, I guess we do have to help you! There was no apology, no feedback no checking to see how I was doing... Instead, I was told we will no longer be assisting you! I have pain 24 /7! Thanks At Ease Home Care! :( I would never recommend this company with their rudeness and uncaring and bad business practice .

I tried contacting them a week ago. The recording promised a reply in two business days and it has…read morebeen a week.

It is five months I've been looking for a home helper who is vaccinated, from Senior & Disability…read moreservices, any days, preferably afternoon hours (4 1/2 hours per week). They sent me two lists of 85 helpers per list and I called all and left messages on two days a month apart. Only eight calls were ever returned, four to say they already have full schedules and can't take on more clients and two calls from unvaccinated workers. Bottom line. THERE ARE NO VACCINATED HOME HEALTH CARE WORKERS AVAILABLE AND HAVEN'T BEEN SINCE I LAST WROTE ON ON 9/21. It is now 2/22. Can we agree this program is a FAILURE AND WASTE OF MONEY? Generous and kind contributors to the Project Independence Program, you are wasting your money by contributing to this program. I don't know if there are tax dollars involved also, but at 76, I have no help, no living family, multiple disabilities, a doctor who says "Do not let unvaxed people into your house", and no hope for the future. I don't know whether the problem at Sr & Dis is caused by lack of vaxed workers, run by people who don't care, whether there is not enough money in the project, or whether our country is doing its' best to promote genocide of disabled seniors.

When you have a family member needing care. Perhaps at a distance from most family, what you need…read moreis a trusted care partner to step in and fill the gaps with love and care. Senior Resource Advisors took wonderful care of an aging aunt who resided at a senior facility. You might ask why this additional layer of help? The answer is simple. The facility provided a very nice place to live,, good food, a set of activities to help residents. SRA provided daily contact, took her shopping, to doctors appointments, helped her with personal needs such as cleaning clothes. SRA took a tremendous burden of care off family members and was a lasting friend forr my aunt. During the last weeks of her life, SRA really showed value, takinG her to thE hospital, being there when she needed help and support, gave a loving hand to help an aging lady comfort in the last days of her life. Simply priceless. If youre at a distance, or not able to dedicate sufficient time yourself, SRA fills the gap.

This is a very difficult review to write as there are few words to express the depth of my…read moregratitude towards the group of dedicated, professional and compassionate individuals who run and staff Senior Resource Advisors. It's not an exaggeration to say that in one of the most difficult periods of my adult life, they provided me and my elderly father with a sense of caring and support that transcends normal business operations. Our story in short: I was not raised with my biological/birth father, but toward the last phase of his life, I became responsible for helping coordinate his care, housing and finances. Not only did I live 11 hours away, but the whole idea of suddenly making critical decisions for him, with no previously established relationship on that level and no siblings or significant others to share the burden, was hard to imagine. When a loved one's mental and physical health begin to decline, it's difficult under normal circumstances, let alone inserting yourself into their life as their advocate when there is no one else. Luckily, there was someone else. There was a whole team of them. Senior Resource Advisors (SRA) had been connected through a referral with both my father and the facility where he was living. They reached out to me to begin the process of organizing a complete care plan that dealt with everything from medical appointments to automated bill payments and everything in between. Open and frequent lines of communication were established and I never felt like there was a day or time that I couldn't ask for clarification or help with any issue. And of course...there were plenty! Let me take a moment to mention that Urmi Boyd, President of SRA is a remarkable and beautiful human being who summoned incredible patience and determination to make this whole thing work. Medical, legal, financial and even social/emotional issues were handled by her with the type of care that we all want for our parents (and hopefully someday for ourselves) and without her personal approach, this situation would have rapidly deteriorated. Urmi was firm when needed, and compassionate throughout. In our age of automation and digital solutions, there is no substitute for a smart, sensitive person who has the ability to weigh the situation and make a timely and thoughtful recommendation. That was Urmi. My father passed away on October 12th. Before he died, we had worked with Urmi and her staff to manage his pain medication through the hospice nurse. Knowing his wishes, we planned together to make sure he was comfortable and aware enough to spend a final afternoon visiting my son, who traveled with me to see his grandfather. My father proudly introduced him to the staff of the care facility, then summoned the strength to walk us to the door and hug us goodbye. It was the last time we saw him. Every family's situation is unique to them, as they experience it. But there is enough commonality in these important life moments, that having someone with experience and skill can make a world of difference. For me and my father, that was Senior Resource Advisors and I cannot recommend them highly enough.

I have found the caregivers at FRHC to be excellent workers, but the policies made by FRHC's top…read moremanagement are substantially problematic and disadvantageous to myself and probably to other clients. Here is what I experience. My caregiver has many home responsibilities and has not been available to work about one third of the days for which I am scheduled for her help. FRHC notifies me of the cancellation of her shift anywhere from an hour to five minutes before the shift begins. Usually, but not always, FRHC can provide me with a substitute worker. Sometimes there is nobody available. When there is a substitute available, that worker arrives well after the customary hours of the shift. That means, for example, that if the shift begins at 8 am and if the substitute worker (notified at the last minute or unavailable for the first hour of the shift) arrives that day, her arrival would rarely be before 9 or 9:30 am or even later. So, for example, if I have previously made a 9 am medical appointment for that day, I will not have transportation to that appointment, will have to cancel the appointment on very short or no notice, and may be subject to the medical appointment's cancellation fee. When I called FRHC to find out why my otherwise excellent worker cancelled so often, I was told that FRHC's policy is to allow their workers to cancel at will, even at the last moment, and that FRHC has no penalty for that, considers it perfectly OK, and even expects it. You need to expect abrupt cancellations of scheduled shifts which, for some disabled clients, may be far more than a mere inconvenience. FRHC will then attempt to reschedule these missed hours for another day of the same week, which may or may not fit your schedule or that of your usual caretaker. Again, I emphasize that I have found FRHC's workers to be, as a group, excellent and their local administrators to be hard working and pleasant. It is this company's policies that are the problem I experience. I would like to emphasize that the caregivers, in my experience, are almost always lovely and good at their job. The local administrators have always been polite and caring to me. FRHC's policy of not hiring caregivers on a full time basis and not requiring consistent attendance is a problem, sometimes a BIG problem, for some clients. It is a fact of which prospective clients should be aware.

I would never use this company. They do not care what the client needs or wants. Most of the…read morecaregivers just sit and do nothing. When the client needs someone to walk with them because they are a fall risk not very many caregiver walk with them. They care about the money. Most of the office staff is very rude.