Chase P came out to take care of my dad. Refreshing care , compassion and dedication to her craft…read more Thank you and Thank you Brightstar for hiring her.

Christine has been with us for over a year. She's our most reliable caregiver. She lets us know…read moreahead of time when she knows she won't be able to come as scheduled. We're dealing with dementia here and she's always upbeat, leaves Roy relaxed and glad for her visit. I trust her completely to care for Roy when I'm away. I hope she'll be with us for a long time. -Peg Steffen

Worst possible place ever steer clear of this business if your looking for a caregiver service or…read morelooking for work They hire caregivers with no experience, and lie to their clients telling them all their caregivers are experienced & trained. There is no training you get a 4 hour PowerPoint of information crammed into one day that they won't go over with you again. They are constantly hiring every Thursday because they can't keep employees, be it problems with hours and them not giving their employees adequate hours or scheduling problems. Ive spoken with clients who stated how they'll send over replacements/ "fill ins" and never even bother to call them to let them know a new person is showing up. There is no care for caregivers or clients just a false sense of tutelage, trust, and benevolence. Their silver lining is that they try to shove faith, worship, god down your throat to cover up all their misdeeds thinking that a simple "we'll pray for you" is gonna fix anything. If you care about yourself or your loved ones you won't spend a second of your time or a cent here, there plenty of different companies and or routes to go but without a doubt on earth this place is overwhelmingly the most atrocious deplorable opti

Wonderful company to work for .. great communication and people. All around nothing but positive…read morethings to say

So I put extremely in shock and I found out as a caregiver interviewing with this job they do not…read moresupply their caregivers with gloves, and they make their clients who are elderly, and on a fixed income, provide their own gloves. I've been in healthcare for 20 years and I have always had access to gloves.. and when I questioned the administrator, I was told by the administrator that they were not gonna go any further with my application.

It use to be good. Now they are not so good. A friend just informed me that they are without a…read morecaregiver for 10 days because according to Aspire, they have a flea infestation. They also said that the husband swore. I understand all of this but they blindsided them with this. There were no phone calls and there were no discussion. They just tossed them away for 10 days. She is a two person transfer not a one. Not only for getting up out of bed for appointments and showers, but just to get up period. It is shameful. I would not recommend this company at all1 Fair warning if you do!

I've been with new horizons for a couple months now, and I love it. From the matches with clients…read moreto how nice the office is and helpful. I've worked in care for about. 4 years now and mostly before this was facilities. This changed how overworked I felt and helped be 1-1 with a client that could get everything they need. My only complaint is sometimes the office is busy and takes awhile to answer but that's not all the time. They typically call back almost right away!

Let me start by saying we were promised everything and delivery was nothing. The most unqualified…read moreindividuals were disbursed to take care of my father who has final stages Alzheimer's. We were promised training if caregivers did not have experience and that never happened. We had completely stoned individuals come in to care for my father and reported it, and nothing was done. RUN do not WALK away from this horrible company; all they care about is collecting from the VA and getting paid. The last thing on their mind was the client. We actively reported them and nothing was done. If you care about your loved one do not use this company, they do not care! This location is Bend Oregon not Eugene but I'm sure they are all the same

I had a stroke and was offered Sacred Heart Home Health services. The first visits were good. Ivy…read morehas always been very helpful and caring. Physical Therapy came once and I scheduled a second visit. Megan passed me on to someone else and she had to schedule a different day, that was fine. Day of appointment arrived and she needed to recschedule again for a few hours later. That was fine. Then time of appt came and she needed more time. I had another appointment so that time would not work for me. I asked to reschedule the following day and she never got back to me. Ivy said she was told I cancelled PT. Over a week later Megan text me and asked if she could come to my house an discharge me. I was at a dr appointment and would not have been home til late afternoon. She sent me a text saying I will do the discharge without seeing you. I was irritated and would just look for out patient PT. THEN I received an email that my visit summary was available online. I read the summary notes in shock. She said I agreed to discharge (did not) that I could walk for 10 minutes, stand for 20, past the chair test of getting up and down 11 times, that I was completely independent and did not need further assistance. None of this is true. Things like this really effect future care. Now I am fighting to have this erroneous report removed from my medical records. Would not reccommend this service unless you have no other options. Just stay on top of their reporting as it is very false.

It's been a while since I've had Sacred Heart Home health services, however when i did need their…read moreservices, Leslie was great! She really worked with me through some tough situations. Had a few issues with office folks on occasion, ut nothing noteworthy. Leslie definately made a great impression on me. She's a Good advocate as well.

Signature Hospice dropped the ball. 3 weeks with no visit or call. Staffing changed without notice…read moreto patients. I had to call to initiate services with their social worker. I would not recommend, office staff are not helpful and give you the corporate cold shoulder. I'd give ZERO stars if I could.

They were absolutely awesome, everyone was very nice, compassionate, friendly, and skilled. Very…read morewell prepared, bringing supplies and knowledge. I don't know how I could of gotten through this traumatic time without their love and guidance.

I moved my mom to Quail Crest from California in April 2024 and it was the best decision I've made…read morein caring for my mom. The care they gave my mom was loving and kind. They took wonderful care of her from April until she passed away. From giving her meds during the day to checking on her at night, they were patient and well trained. My whole family thanks Kelly, both Katies, Star, Teegan, Hailey, Morgan, and Ed for their love for my mom. I highly recommend Quail Crest, Clover Cottage.

I did a crazy number of tours, of all the different memory care facilities in Eugene. And I have to…read moresay, Quail Crest is up near the very top. Elder Health and Living, Chateau Gardens, and Waterford Grand, are the other top places. But Quail Crest is the place I picked. One thing you want to check, is if the facility has medicare rollover. Which means once the resident runs out of money, will the facility allow the resident to remain? Quail Crest does allow this. Waterford Grand does not. Quail Crest has these individual "houses" where the residents live. And they have a shared "backyard", that all the residents from the different houses can all access. It has a BBQ, easy to walk paths, beautiful gardens, and many plants. And in this shared yard, they can interact with residents from different cottages. The facility very clean, but it doesn't feel like a hospital. They have a lot of activities, and things for the residents to do. We had a few minor bumps in the first few months, but that was during 2020, and they had a lot of staff turnover. But since then, they seem to have have gotten things sorted out. Many of the staff who was working there, were willing to give out their cel phone numbers, so you could call or text, and get updates on how things were going. It is a very expensive facility, so that would be one of the downsides. But when talking about caring for a loved-one, you want the best for them.

I have been a schedule coordinator for At Ease since August 2025. I have had the best experience…read moreworking here, it's been my favorite job! Everyone in the office is great! They are compassionate, caring, fun to work with, and they have all taught me so much already! I am so excited to see what the future has in store for me here! I highly recommend to anyone in the caregiving industry! We treat our caregivers equally and professionally, we work with and around your schedule to make sure everyone has a good work-life balance!

Rudeness, uncaring and bad business practice . if I could I would rate this company at negative 10…read morestars. I am so sad that At Ease Home Care has gone down hill from when I first met them 18 years ago! 18 years ago, I was the 43rd customer! They used to be kind, caring, understanding and helpful! I was injured one year ago by a caregiver, working for at ease home care! She tripped me while I was walking. I told them she had been smoking pot/marijuana. I have witnesses to the event of injury! I have serious neck injury and received MRIs, CAT scans, and physical therapy for the last year! When I informed the office that I was injured and I needed help and to be fed, the office staff lady said I needed to learn to use your hands. I stated my name, and my disability, I have no use of my hands or legs, I could not feed myself. She was extremely rude and said I needed to learn. After I was getting perturbed, the lady finally looked up my name and said oh, I guess we do have to help you! There was no apology, no feedback no checking to see how I was doing... Instead, I was told we will no longer be assisting you! I have pain 24 /7! Thanks At Ease Home Care! :( I would never recommend this company with their rudeness and uncaring and bad business practice .

Right At Home has been so AMAZING caring for my sister. They go above and beyond. Very nurturing…read moreand caring. Very accessible. ALWAYS willing to help in all situations. I don't know what we would have done without the wonderful team of care givers. Thank you To each and every member of the care team

Right at Home Eugene truly stands out for the genuine care their caregivers provide. The…read morecaregivers offer wonderful companionship, assisting clients with their unique needs, whether that means helping with bathing, housekeeping, med runs, and so much more. I've also noticed how responsive and knowledgable the staff are, as they are also ways quick to answer calls and are readily available to guide caregivers, even in urgent situations. I truly appreciate the care and support this agency provides for seniors.

We've had multiple issues with the staff not delivering very important and serious medications, and…read morethen charting that they have. In fact, as a direct result of these missed doses of medications, we've had to send our loved one to the hospital twice in the past 7 days for treatment! They're currently "closed to admissions", which frequently happens as a result of failing to meet state regulations related to care issues. Stay away from this facility. Very poor quality care, no communication, and absolutely no resolution to issues or complaints. We are now having to work through various state agencies to initiate an investigation into their practices. If you'd like to see their official history yourself, check out the State of Oregon's own list of substantiated complaints against them: https://apps.state.or.us/cf2/spd/facility_complaints/dsp_details.cfm?nmbr=11444

A dump. Their business model means low cost everything (except rent) including staff. Check Eugene…read moreSenior and Disabled Service for complaints. It's all about the money.