I really do not know where to start! This is the absolute worst possible company I could have ever…read morechose to care for my mother! The came highly recommended and that is laughable! My mother has ALS and we interviewed with the OWNER Robert before hiring them. He assured me several times over his team were well skilled with using an electric hoyer. None of them were. It started off bad but because I was going out of town I had to trust that it would get better when they found they're groove. Every single day my mom called me telling me they were late, they didn't show ect., at one point Robert had to go to my moms home to put her into bed (because his help was a joke) and he pulled her catheter out while he was trying to get her into bed. I was disturbed this entire time and sent numerous letters to Roberts administrator only to get a call back that they would do better. Again, I'm out of town and there was no one else to tend to my mother. Today, I got home and went directly to my parents home where I find my mother in bed. NO ONE HAD SHOWN UP IN TWO DAYS!!! The last time a nurse had been there she left my mother's room a disgusting mess with old gloves, my moms pull ups and wipes just tossed around her room not to mention dirty clothes. My dad is going blind and with early dementia so he was not totally aware of what was left laying around. My moms meds were not given to her and her bathroom was a wreck with wash rags just thrown in and around the sink. THEN to my horror I find out one of the aides got my mother into the hoyer raised her in the air, she did not put sling on properly and mom started to fall out! The aide panicked and left my mom hanging in the air while slipping out and not secured at all until another aide could come to the rescue some 30 minutes later! My mom was mortified and I am livid!! I will not stop until all elderly agencies are aware of this horrendous company and that no one hires this joke of a company! Every administrator and the owner is complicit and should be ashamed! I would not even give 1 star except I had to go post review.

My review is based solely on the management and staffing. For the first time in over a month I was…read moreable to take a real shower, it was timed to the scheduled arrival of the nurse. I waited lying in bed waiting, an hour goes by and no call and no nurse. I called and was told that the nurse who was scheduled had an issue and couldn't make it. This snowballed from there and there lack of management made it worst. They were fired! I got myself to the wound care at Lee Memorial and that is where I stayed.

Great company! The staff are very knowledgable and the caregivers that were assigned to my mom were…read morea lifesaver.

This place is not able to keep employees for whatever reason. There's always a change in staff so…read morecare is very inconsistent. It's very unfortunate because I had high hopes for this company from the information they gave me. I gave them many chances As you can see, many people feel the same way.

Compassionate caregivers and office staff go above & beyond to help clients and caregivers.. Type…read moreof care can be minimal such as shopping and putting away groceries, getting clients to doctor appointments, safety reassurance for loved ones, peace of mind for loved ones that live out of state to saving a life and everyone being CPR certified.

From the owner: Since 1984, the founders of Preferred Care at Home has had the privilege of assisting clients…read moreimprove their quality of life while still recognizing and maintaining their dignity and independence. Preferred Care at Home has continued this tradition by only referring the most reliable, compassionate, experienced and affordable caregivers to client's homes or care facilities. We understand that long-term care can be costly, which is why we have focused on building a reputation of offering access to quality services at affordable prices. Ask about the wide range of non-medical services available from 1 to 24 hours per day, and about qualified live-in caregivers who can provide 24-hour peace of mind for you or your loved one.

Valerie always goes above and beyond to help each and every person she comes in contact with, she…read moreis so knowledgeable and everything that she does with the senior placement! I advise everybody to start with Valerie for your family needs in the transition of senior placement!

From the owner: Experienced professional located in SWFL that are dedicated in helping seniors and their family…read moremembers through the journey of Assisted Living. Our Services are free, we are locally located and provide extensive knowledge of the various options in the area. Whether its Independant Living, Assisted Living or Memory Care needs we can find the solution! No Cost to the families and we offer FREE consultations and face to face appointments.

Rapid response to our request for assistance. Very professional and high quality service with good…read morevalue for the service. We were not able to sign documents in person and their office arranged a virtual notary service. Would use them again for any work needed.

Their service was responsive and reason ably priced. From initial contact to final documents was a…read morevery simple and easy process. Our in- person signing of documents was streamlined and comfortable. Overall an excellent experience.

Amazing place and service! I recomendable to anyone who needs to take their loved ones to get that…read morespecial place and love !!

This place is amazing for those who work and have to drop off their elderly loved ones in a place…read morethey will feel safe and comfortable. Loving heart has an amazing staff full of healthcare professionals who attend to their patients with love and care. The owners are extremely nice and genuine people. Having to take your loved ones to an adult care center is difficult both for you and the patient. With loving heart you will be at ease while your loved one is in great care. You won't regret it