Do you know how to make a bad experience a good experience?…read more Hire KB towing services! We went for an evening out in Tracy, where I foolishly lost my key. We called a couple of towing services, I even tried AAA and they were non-responsive. I called Johnny at KB. He looked the situation over and towed us from Tracy to Walnut Creek. This was late at night and we were just happy to be home He took extra time to make sure he didn't scratch the bottom of the car or any parts of the car. I drive a Porsche so I was concerned about that and he was very good about that. My wife and I and Johnny had a great conversation all the way back to Walnut Creek where he unloaded our car I hope they never need a towing service again in Tracy, but if I do, I will absolutely call Johnny at KB.

Really good service. My daughter had to go get husband from hospital after a work injury. When they…read morewere trying to leave; car would not start! Searched google for help. Found KB. They were prompt, professional, knowledgable. Helpful & respectful. I would recommend.

Najeeb was quick to respond and was honest about his time to arrival. I caught a flat on 5 north 8…read moremiles from home and I was able to get home within an hour of calling.

I have used this company for a few trips, but this specific review is because I needed a tow from…read moreLathrop to Tracy. I was able to get a quote and time of arrival estimate quickly. Since I was not going to be at the drop off location, I asked if they could text me when it arrived. Najeeb arrived at the pick up location ahead of schedule, and once at the drop off location, he texted me pictures to confirm the drop off. I was charged $180. I appreciated the quick and professional service. Thanks!

My technician had a flat tire so we called 007 Towing. They changed the tire, but I had trouble…read morewith the payment app for about 30 minutes. While I was actively trying to resolve it, the tow truck driver started threatening to impound our truck. The service was completed, but the way they handled the payment delay was unprofessional and stressful.

Best towing service in Tracy!!!!!! You'll receive a quick response and great communication from…read morethem with a quick service. Thank you Nick I've always had a great experience with you and your company! I will always highly recommend 007 Towing

Requested a tow in town, driver arrived promptly and was very friendly! Very affordable!read more

The driver arrived promptly and was very professional and polite. It was also affordable! Highly…read morerecommend!

I just want to take a moment to thank all of the people at Metro Towing. This is the third time…read morethat we've had to use a towing company and we ALWAYS only use them. This last time our Son had a flat tire. They were on time and helped him get on his way in a timely manner. It was raining hard that day and they not only changed his tire, they also allowed him to sit in the truck out of the rain while they did their job. Thank you again for your help and professionalism.

BEWARE- rude dispatch and initial ETA not true!!! I was in my car broken down between the slow…read morelane and an entry ramp ( the Goree area for over 2 hours) The sole reason this company is even getting two stars is because of the tow driver Ramzi!!! he was polite, respectful, responsive, and very helpful. The company initially gave my insurance and arrival. ETA of 70 minutes only to directly communicate to me ( without updating my insurance) 30 minutes later that the driver would be at least another 60 minutes. And when I call the dispatcher to see if this was accurate and what was going on, she was very rude and abrupt as if the company was actually doing me a favor. Well aware that I was in an unsafe location, and that she had no driver on the way, as well as being aware I had already waited nearly an hour at this point she was more than willing to cancel my request to shut me up. And desperation, I told her I would wait the additional hour for the driver. (after 1 1/2 hours) Ramzi called my cell phone to share he has just been dispatched and had a 40 minute ETA. he was shocked to learn how long I had actually already been waiting. If it had not been for his kind personality, friendliness, and honesty, I would've canceled the company and waited for anybody except for them. But I really appreciate it his compassion and empathy from the first realizing told me the way would be. unless they are a free service, I would say they are not worth the value. This takes nothing from what is clearly great customer service coming from their drivers after reading all of the multiple reviews. Notice all of the comments are always about the drivers and never the dispatch team or the company itself.if you have options, please choose another company. You will be very disappointed otherwise

Once again, when I had the unfortunate event of needing vehicle repairs, EEE did their absolute…read morebest to help. I greatly appreciate the extra effort Edmundo put in trying to explain the needed repairs to my Range Rover to my MaxCare warranty. It was unfortunate that I could not leave it with EEE to do the repairs based on the new set-up of newer vehicles that make you rely on the dealerships to fix. This needs to be changed so that local mechanics like EEE can continue to thrive and provide the awesome customer service that I known them for! Thanks EEE Towing!!!

Very quick service and they were transparent with all services being performed and what they would…read morecost. Will definitely be coming back!

I can't say enough good things about Fred and his tow truck company! Fred, who is both the owner…read moreand driver, came to tow my 2015 Tesla Model S when the doors wouldn't open and the car was completely unresponsive. I planned to take it to Tesla service to figure out the issue, but Fred went above and beyond to help. In front of my house and driveway, Fred removed part of the front bumper cover to access the jumper terminals located behind it, since the battery is in the frunk bay and completely inaccessible when the car doesn't respond. He tried jumping the car with his jumper pack, and when it didn't work initially, Fred didn't give up. He called me back over and explained that he used an override setting on his jumper to bypass the car's battery entirely, which finally got the car powered up. Based on this, Fred hinted that the issue was likely just the 12V battery needing replacement. He was careful to clarify that this wasn't mechanical or repair advice, but his insight was incredibly helpful. Once the car powered on and the doors opened, I asked if I could drive it around the block to confirm everything was working, and Fred let me do so. Sure enough, everything worked as expected, saving me the hassle and cost of a tow and likely saving me hundreds--if not thousands--of dollars. Despite not needing the tow in the end, I still paid Fred the full fee and tipped him extra because he put my needs above his own. Fred was professional, knowledgeable, and incredibly kind--qualities that are rare to find these days. I've saved his number as my go-to tow guy and would recommend him to anyone in need of a tow or roadside assistance. Exceptional service!

Yet another great experience with City Fast Towing! I knew I was going to need a tow first thing in…read morethe morning and was able to schedule it the day before with no problems. The driver arrived promptly on time and even sent me pictures of my car at the shop. Once again they made stressful car issues a lot less stressful and you can't beat them on pricing. I highly recommend them!

I needed to get my car towed to a repair shop today. And I have to say…read more that the guy ACE sent for my AAA membership was simply AMAZING !! His name is Angel and he treated my car with Total respect. The loading and un-loading. As if it was his own car. Rare these days I must say. Ace you better hold on to this guy. He is definitely an upcoming asset to your team. I let AAA know as well how EXTREMELY Pleased I was. Angel, Thank-you SO MUCH !!!! You Really turned my day around.

I was told that I would have someone come my way in 90min. I had to wait over 2 hours just to get…read moremy calls ignored. my wife called and they answered and said they couldn't assist us but that they still wanted to help after we told them we had someone assist us. highly unprofessional wouldn't recommend!

Responded very quickly and arrived shortly after. Very professional, helpful and friendly!read more

He was quick to help, and suggested a shop for us. Very accountable and reliable. If you need a…read moretow, this is your guy!!! He was quick to help, and suggested a shop for us. Very accountable and reliable. If you need a tow, this