The office staff is good, and as helpful as possible. When you visit the Dr however you see him for…read moreabout 5 minutes. He will berate you if you don't want certain meds, and even for the simplest of prescriptions will only refill them if you come in for a visit. I ran out of HBP meds because I refused to pay 140 dollars for no other reason than for him to stethoscope my heart. Choose another Doctor, this one acts like he is your parent.

Doctor Keibel is a nice person. However be very careful taking any medications he prescribes. Do…read moreyour own research,and get a second opinion, preferably from a specialist.

Dr. Alvarez seems to be on vacation every single time you turn around, she is hardly ever in the…read moreoffice, and she is absolutely horrible at fulfilling prescriptions in a timely manner. As for the staff, they have absolutely no empathy for anyone and speak to you on the phone as if you are a huge bother. My mother has been suffering for months with chronic pain and they finally found a medicine that sort of helps (more so than the others they have tried).

I'm extremely disappointed with Hartford healthcare medical group. I was bit by a black legged tick…read morethat died in my arm and I have strong symptoms of Lyme disease and all they want to do is run tests when in the past, they would give me a prescription for doxycycline to get me started. I'm in severe discomfort right now with severe headaches, pain in my joints, fatigue, and a foggy head.. instead of believing me and my symptoms all they wanna do is run tests and unless they get a positive result for Lyme disease they will not give me doxycycline. I even tried a virtual visit and the physician wanted to give me muscle relaxers !what a the joke,! So here I sit suffering along, figuring out what to do next. I thought medicine was supposed to care for the patient, but I guess that's not the case now and could give a Damm about patient health.

Great bunch of DRs and they take great care of you. They can run multiple cardiac testing at their…read moreoffices in several locations. The main office for me is in Glastonbury, but they have several offices in CT. I would recommend them quite highly.

I'm surprised that I'm the first person to post a review about Dr. Bey. He is the most wonderful,…read morecaring and knowledgeable primary care physician. He's terrific at diagnosing challenging conditions that don't have definitive lab tests to prove that you actually have that condition, but through time and patience, Dr. Bey will not give up on figuring out what's wrong with you. He's simply a top rate diagnostic physician. And, I've never had to wait in the waiting room more than 10 minutes max. His medical assistants are knowledgeable and help you feel at ease, and the rest of the office staff is also great. I highly recommend Dr. Bey.

The billing team here is awful- lost my job due to the company closing down. Called in for a…read morepayment plan when I started working. The woman I spoke with was very rude telling me i never had a payment plan previously or made a payment. Asked for a manager to share the bad experience as well as ask some questions about the bill break down. Instead the same woman called me back and left me a VM stating there is nothing anyone will do for me left collections number (which she already provided) Called back again a month later spoke with someone who made my appt told me to set up a payment plan on the web. Sent a message to the doctor about a question for my up coming MRI that needed to be done. Was hoping to have it done before my $250 visit with her so i can have more information for our visit and had a question about her thoughts on contrast. And instead they cancelled my appt . Without my knowledge ( that i requested time off work for) Told me they don't have any other medical advice for me . Didn't even call me with a payment option or advising what needed to be paid prior to cancelling. Called back in asked for the manager again who then had her employee call me back to tell she is too busy and she doesn't believe the other rep would've ever been rude to me because she knows her personally (even though the calls are recorded) not willing to pull the call or resolve . This would be the second person essentially accusing me- Visits are booked out longer& at this point because of the horrible customer service i don't even want an appt here and will take care of the balance with collections instead of through them. All of this while dealing with several serious health issues! Major communication issue here! Horrible customer service- will miss Dr Burkman, sometimes people fall on hard times and paying out of pocket can be hard temporarily!

I have been a patient here for years and I can't say enough about the care that they offer. I like…read morethat I have one facility that can take care of all my needs and coordinate my care between doctors. I would highly recommend this practice!

I am amazed that this woman is still in practice. I brought my daughter to her a number of years…read moreago for a serious problem and she completely missed the issue. She refused to speak with me (my daughter was 18) so I had to write her a letter to explain what I was trying to communicate since my daughter was in no condition to do so. The subject matter was not HPPA relevant so her refusal to talk to me made no sense. She was, and from the sounds of the reviews still is, a completely uninterested, incompetent, dispassionate and dismissive human being. If health care providers were not in such short supply I doubt that she would have a job. Hopefully she will opt for early retirement.

I've seen Dr. Giannini a handful of times and I think each experience has been worse than the last…read more She seems to rush to diagnosis and not explain anything to the patient. I was in the exam room waiting for about an hour for a 2 minute conversation in which I felt brushed off and small - not what I want from a doctor. To make it worse she even interrupted me in the short time we talked to open the door and fix the printer because she could "hear they were about to mess it up" extremely rude and a clear sign she wasn't paying attention to her patient.

I am a decades long patient and lucky to have Dr Guardino. I…read morehave had dozens of doctors covering the full range and feel qualified to pass judgement. Just hope he doesn't retire too soon.

Rushed out of a new patient appointment, where I was not listened to. The visit history reads "the…read morepatient's sister", when I am an only child. A+ for ignoring my medical history. Just no.

I had multiple disappointing experiences with Lance Morgan. Years ago, he treated a two-location…read morefoot fracture "conservatively" without surgery; it never healed properly, and I now deal with chronic pain and arthritis that may have been avoidable. More recently, I saw him for severe neck pain with locking and limited mobility. He performed a minimal evaluation, blamed working from home, and insisted I see a specific out-of-network PT provider--refusing to revise the referral despite cost and my worsening symptoms. A second opinion revealed C5-C7 nerve damage that was completely missed. My mother had a similar experience: despite severe knee arthritis (even noted during imaging), she was told to lose 50 pounds before discussing options. Another doctor quickly scheduled her for necessary surgery and was surprised she'd been dismissed. Overall: dismissive, inflexible, and prone to minimizing serious conditions. I would not recommend. Anyone who raves must be a paid advertisement or family/friend.

10 am appt and Doctor is already over an hour behind. Satff is so rude now because I questioned…read morewhen I might see the doctor. I have never been treated like this and will NOT be coming back. Don't waste your time here .. go with a doc who cares. If I am treated this poorly in the waiting room then Dr. Veltri is not for me. Unbelievably rude.

Quick, clean bump removals…read more Come here for general surgery sometimes. I get bumps on my head, and as a bald man they make shaving a less than comfortable experience. The office is always clean and inviting. The front end staff is quick to address and the nurses have been very nice and professional to me. Was always made to feel comfortable and at home. They would numb me up, cut out a bump, then staple me together and send me on my way. Quick and easy. The scars have been very light and hard to spot, which is good for very visible areas. Overall, a great place for addressing head bumps.

Great surgeon and staff. She had great bedside manner and listened to my concerns and came up with…read moregreat solutions

We've been patients here for over 10 year - all five of us - my husband and I probably longer. I…read moredon't know why since the ProHealth merge/takeover the office and scheduling has gone to ****. I have waited 45 and 50 minutes without being seen. Karen Sullivan left me sitting so she could chit chat with someone that wasn't even there to see her. I know this since the walls are so thin. Try to get an appointment with Cadman, forget it. I just tried to make a pre-op physical appointment for my daughter and nothing available within 3 weeks out. Every time we are there someone is complaining about something so I know it isn't just me. The time before last the woman on the desk hung up with a patient and called them idiots! It's unacceptable and I'm afraid it is just going to be like this wherever I go. I wish Cadman would go sonewhere else and take us with her.

They are repeatedly forgetting to refill my prescriptions. I have tried everything to prompt them…read moreto refill. They don't respond to the pharmacy and when I call they often tell me that it needs to be reviewed by a doctor. Then they forget all about me and then I have to call again and again. I think it's time for a new doctors practice.