I saw Dr. Kruger for an opthalmic issue, and despite not having previously been a patient, he saw me right away. Each time I have been to the office, I have been seen promptly. The exams were thorough and the followup was very good. I highly recommend. read more

I don't usually write reviews, but as the 55-year-old son of an 89-year-old mother with dementia, I feel compelled to speak up after our recent experience. We took my mom in for her scheduled appointment, only to be kept waiting for 45 minutes. Delays happen, I understand that--but what unfolded during that time was completely unacceptable. We were first met with a very unfriendly and dismissive front desk staff. No warmth, no welcome--just attitude. While waiting, I stepped outside to grab a book from the car, and saw one of the assistants--who I had seen earlier at check-in--outside vaping what was clearly a weed pen. She had black and blonde hair, and the smell was unmistakable even from the door. Back inside, I noticed another assistant going through the patient charts, flipping around and not following any clear order. It made me wonder if we had been skipped altogether. The disorganization and lack of professionalism was glaring. Now, I will say--Amy, the young lady who worked us up, was the one bright spot in the entire visit. She was kind, attentive, and seemed to genuinely care. But unfortunately, that's where the positives end. Once we were taken to the room, we could clearly hear staff out in the hallway gossiping--talking badly about the doctors, the management, and even each other. At one point, someone commented that a team member was "missing again, probably outside smoking weed." If that wasn't concerning enough, most of the staff we saw were glued to their phones or chatting loudly instead of focusing on patient care. Dr. Krueger himself was great. But let me be clear: no doctor, no matter how skilled, can make up for a team that behaves like this. It doesn't feel like a place that values patients or takes pride in their work. It certainly doesn't feel family-oriented, which is what vulnerable patients--like my mother--need most. We've already started the process of transferring her care elsewhere. I genuinely feel bad for the doctors here, because it's the unprofessionalism and lack of basic decency from the staff that will drive patients away. read more

I just wanna say thanks to Amy. The technician who took care of me before I saw Dr. Brock. She was great. Keep up the fine work!

I saw Dr. Frankel a few times starting in 2014 I think and was okay with him. He retired and I first saw Dr. Kruger in 2021. He talked really fast and spent very little time with me but at the time I had no real problems so I let it go. Last December I saw him for an annual and to discuss problems (dry eye and vision loss) which had occurred two months before after cosmetic eye surgery to fix in part a very saggy left eyelid muscle. Although his tech was great, he was dismissive, rushed, again talking very fast, spent only a few minutes with me, inserted a tear duct plug and that was it. I went back a month later and it was the same bum's rush - basically alleged I was fine, gave me a scrip for a steroid eye drop (no help), and was gone. No acknowledgement that the surgery could have caused any of this. I then started asking friends for recommendations for other docs. One said Dr. Rebecca Brock, so I was horrified to see they were in the same practice but thought I'd try anyway. Big mistake. I'm sure they don't like it when you reject one doctor in a practice to try another. And, they don't like to place blame on other doctors or surgeons. Anyway, her bedside manner was better than his, but her recommendations were no better than what you get from Dr. Google. Attributed my problems just to old age and dry climate, again no acknowledgement that the surgery could have caused any of this. Two months later another doctor did a blinking test on me, and said my left eye closes only one out of seven blinks. This confirmed my feeling that my eyes also drift open when I sleep. Still no solution as it's so hard to get an appointment with most doctors. But these two were not helpful and didn't really listen to me. And, when I asked them to send my medical records for the previous year (3 appointments), I believe they sent only one page from the last one. read more

Cataract Surgery: After 5 pre operation visits with myself, and my wife and their provider, we received an out of pocket estimate of $4500.00 to complete the surgery with upgraded lens, after insurance payments were made. We are now paying an additional out of pocket shared expense with the hospital for lens, we had ask them 5 times what the cost of the lens would be and my wife and I were told $3000.00 for upgrades. Now we are paying an additonal $2100.00 for the lens. The total out of pocket to me is now arround $7000.00. I truly regret my decision to trust, and do business and Associates in Eyecare at 4999 E Kentucky Ave Denver This is written by Dennis @stroke2par@yahoo .com read more

I accompany my father to appointments and this office is simply beyond belief. Last week I overheard one of the employees cursing. I also heard her and the girl sitting next to her bad-mouthing another staff member. They are loud (the entire office is unbelievably loud) and use language which is very unseemly. It seems to have gotten worse over the last few visits and my father has asked me to inquire about having his information transferred to a more suitable facility. I hope the doctors see this review; I would not recommend this office to anyone. read more

I came to this practice with my neighbor, as her driver. Never in my life have I seen or heard such unprofessional employees in any medical setting. The girls at the check-in counter need to be taught how to conduct themselves professionally. Their inappropriate conversations (language), loud music and loud raucous laughter were very distracting. I seriously thought about moving to the waiting area that's in the lobby at the front of the building. Add to that the bacteria-laden, excessively long fake nails (at what point in time did those become acceptable in a doctor's office?) and it all sends forth a very poor first impression. read more

Dr. Kokx is a miracle worker! I have 20/20 vision for the first time since second grade and I'm 72 years old! This is the best surgical experience I had out of seven surgeries over the years. I had absolutely NO pain before, during, or after surgery. A dental cleaning is more uncomfortable than this surgery. Dr. Kokx explained everything patiently and thoroughly, including any possible problems. read more

I went in for an eye exam back in January and have recommended Associates in eye care to all my Friends/ Famliy! Front desk was very friendly specially lily! Very knowledgeable about my insurance!! All techs and doctor were very nice will definitely keep coming her for my yearly exams/glasses! read more

I've been a patient in this practice for close to 30 years. My visit last week seemed like I was in a totally different place! It was chaotic. The wait time to see the doctor was out rages, the doctor was running back-and-forth like a chicken with his head cut off. They have increased their prices, and now I want to charge to write a prescription for contact lens. when they went to examine my eyes with the machine, I looked up at it and I noticed there was makeup on it. Clearly, the machine had not been wiped down after the previous patient. When I commented on it, the technician was very kind and apologized. read more

TL; DR Highly recommend this place to anyone who wants to get a thorough eye exam. Dr. Kruger himself is very warm, kind, and most importantly, knowledgeable. He answered all my questions and addressed my concerns professionally. The staff are nice, courteous, and helpful. My experience: Went in for a routine annual exam and get new contacts prescription, one of the front desk gals was really unprofessional (lack of knowledge, dismissive, and reluctant), but the other one (the one sits on the left side if you are facing the door) and the rest of the staff were super helpful and pleasant. (Not gonna go into the details about the front desk people as the rest of the experience went flawlessly). The doctor's assistant was really courteous and professional through the entire process. I was really nervous about dialing my pupils as I haven't done it since I was a kid, she helped me easing my anxiety by telling me how it works and how long would it last, and then gave me some tips to shorten the duration of the dilation. After the exam, Dr. Kruger came in to address the results. I was concerned about the high pressure of my left eye as his assistant told me earlier, he told me to not worry about it as it is still in the acceptable range and I just need to get checked annually is all. He addressed my other concerns regards to contact lenses as well, he told me due to the high astigmatisms, there aren't many options for daily lenses so he will order all of them so we can figure out which one's the best fit. The entire process with the doctor was painless and pleasant with the staff. Dr. Kruger himself is super knowledgeable and caring, if you want an easy and painless, yet thorough eye exam, Dr. Kruger is your guy. read more

I've be seeing Dr. Frankle for 25 years and can't imagine going anywhere else. The practice is fantastic in terms of customer service, pragmatism, and care from the doctors - I've seen Dr. Brock and Dr. Kruger as well and was very satisfied with their care as well. I'd definitely recommend them to friends and family. read more

Dr Kruger is meticulous, maybe to a fault. He has your best interest at heart and in my case checked and rechecked and rechecked my eyes to make absolutely sure he was spot on in his diagnosis. He is very caring and very OCD. A good combination for a doctor that is working on your eyes. The end result of my surgical proceedure is I now see 20/20, no longer need to wear glasses, had no discomfort and am 100% satisfied that Dr. Kruger is the best at what he does. Would I recomend him? Absolutely. Great guy, excellent doc perfect results. Who could ask for more? read more

Dr. Kruger is my eye doc. He is an MD, young, and aggressive about continuous education. He has removed cataracts in both eyes as well as the inevitable scar tissue that results from the procedure. The office is well run, on time, and in a convenient and safe location. They take all insurances as well as Medicare. Dr. Kruger is your one stop shop for total Eyecare. read more

I have been a patient at this practice for close to 30 years. Every person at the practice from the providers to the ladies at the front desk are fantastic. With excellent customer service, a vast breadth and depth of knowledge and expertise when it comes to the eye and top-notch patient care this is hands-down the top eye practice in the Denver area. Drs. Frankel, Brock and Kruger can't be beat! read more

Dr. Kruger is an outstanding surgeon. His interest, training, and experience in complex cataract surgery convinced me that he was the surgeon to help me reach my goal of not needing glasses following cataract surgery for doing all the outdoor sports that I enjoy including biking, skiing, golfing, backpacking, and swimming. What made my case complex was that I had LASIK surgery 20 years ago and my astigmatism had worsened in recent years along with my cataracts. I also have some mild pattern dystrophy in one eye. Dr. Kruger methodically ordered extensive tests to evaluate both conditions. After careful analysis, he used toric IOLs which were the perfect lens implants for me. He used every means available, including the ORA machine, to fit me with the best prescription possible for the lens implants. Dr. Kruger even called me at home a couple of times to discuss test results. He and his staff always explained procedures and options and answered all my questions. Both eye surgeries were done without complications and I am very happy with my 20/20 vision. The office staff and procedures are first-rate. I never had to wait more than 5 minutes to be taken into an exam room...even when I arrived early for my appointment. The surgery scheduling, including all pre-op and post-op appointments, was smooth, efficient, and accommodating. All assistants in the office mirror Dr. Kruger's love of his work. read more

Save yourself the time and money and go somewhere else. Dr. Frankel and his staff are rude and condescending. The entire time I was there I was treated like an inconvenience. He barely let me ask questions, he was talking so fast, and when I explained to him that I thought my eye problem was something different than what he was diagnosing, he said I could listen to him or get out of his office. Wow, what a way to treat a patient. Waste of two hours and my out-of-pocket money. read more

Matt Kruger replaced my old retired opthamologist a few years ago. Recently I required cataract surgery and had both done by Matt over a 3 month period. Matt's work was impeccable and the office staff was a pleasure to deal with through the process. read more

Dr. Frankel, it's time to retire. My Mother received her new Rx from Dr. Frankel and couldn't see well at all, after another visit, his response," Just wear your old glasses". A competent Dr. examined her explained, "No wonder she can't see, this Rx is all wrong. Thanks for NOTHING Dr. Frankel. Aloof arrogance is unbecoming, ineptitude is unacceptable. read more

I had an excellent experience. I found the staff to be courteous and helpful. Dr. Kruger was knowledgeable, friendly and kind. It had been a long time since my last eye exam. This eye exam went well. I am weird about stuff near my eyes, but I was comfortable. I recommend Dr. Kruger and this office. read more

Dr Frankel was a great, thorough, and a pleasant doctor. The office has been a nightmare of administrative errors and mis-communication. Avoid this place. Find an efficient office. read more

These guys are awesome! Dr Krueger and his staff are very thorough and made what was a very scary procedure(LASIK) very comfortable, My fear going into this was that they were going to churn me out like I hear a lot of other places do. Not the case here. They definitely dot all the I's and cross the T's and made sure I was well informed and aware of everything along the way. I highly recommend Associates in Eyecare!! 5 Stars read more

My father had cataract surgery done by Dr. Kruger. It went flawlessly & my father was very pleased. But here's where they lose 1 "star" - the male assistant took my father to the examination room & all the while was chewing a mouthful of food. Very unprofessional, especially in a medical/healthcare facility. read more

My recent cataract surgery was a piece of cake thanks to Dr. Kruger and his assistants!! I had a full blown cataract in my right eye, and had never put eye drops, or had eye surgery before this cataract showed up. Dr. Kruger's skill and professionalism was apparent from the get go!! I now have a panoramic view - it's wonderful!! And no more halos driving at night!! I highly recommend Dr. Kruger and Associates in Eyecare!! read more

I have visited Dr. Brock for 10+ years. With complex medical issues many of which could affect my eyes, Dr. Brock has shown nothing but a dedicated concern for my care and comfort level. She is not only thorough but explains everything in as much detail as you require. She is never condescending but rather goes out of her way to be totally communicative. I have seen Dr. Frankel, also, and appreciate his professionalism. I've experienced two problems with the office staff. They initiated the correction of both problems without prodding. I appreciate when someone admits a mistake and corrects it. Nothing but good things to say about this practice. read more

These guys are great. They worked me in on very short notice & I never waited more than a couple of minutes before being seen! Would highly recommend. read more

I had cataract surgery in both eyes in late 2015. Dr. Kruger was very impressive and the results were even better! Both eyes right at 20/20 (right eye just a bit better; left just a tiny bit less). Dr. Kruger was very professional, careful. He double-checked everything because while there was correctable astigmatism in the left eye the right eye was just not quite enough for the correcting lens. I was able to trust him and his staff and highly recommend him to anyone needing eye care. read more

Our whole family has been going to Dr Frankel for over 38 years - almost as long as he has been in practice. We have been very happy with his very professional services. The office staff has been cooperative and efficient in arranging appointments, etc. I had cataract surgery performed by Dr Frankel in 1994 and 1995. Recently, my wife had cataract surgery on both eyes in 2016 performed by Dr Kruger. Both surgeries ( Dr Frankel's and Dr Kruger's) were extremely successful and we love our excellent vision. Dr Frankel only staffs his MD staff with top notch people- Dr Brock and Dr Kruger. You can not do better............................. read more

Dr. Matthew Kruger and his team at Associates in Eyecare in Denver are fantastic.!! I am so glad that I went to them for my eye surgeries. In January 2016, I had a cataract removed from my left eye and also had an intraocular lens implanted. I was extremely pleased with the care and so amazed by the results that I had the same procedure on my right eye the following month. Dr. Kruger clearly and carefully explained the examination, the results, and the recommendations. He will answer all of your questions. His office also works very well with your insurance, whether it be Medicare or another insurance. The results were beyond my expectations...and this was after having worn glasses for 56 years. Again, I highly recommend Dr. Matthew Kruger and his team at Associates in Eyecare. Five stars and wish I could give more!!. Karen read more