Dimitri was fantastic. He arrived on time and was professional, thorough, and courteous. Our couch,…read morearmchair, and ottoman look brand new, which says a lot for a family of 5 with a large, shedding dog. I would hire them again for sure!

I originally called Stanley Cleaners and they sent two people for the job, but were unable to do it…read morebecause they claimed they needed a water spigot to run a water line given the stairs. Disappointing, but fortunately my mother recommended SN Cleaning. It was a quick call to easily schedule an appointment. They called the morning of the appointment to confirm the time. They called again to provide the approximate time they would arrive. Interestingly enough - they didn't need a water spigot and only sent one person for the job. He was excellent! Courteous and quick. Only took about an hour for the stairs and bedroom that was cleaned. Huge difference between the carpet that was cleaned and the carpet that was not. They were also cheaper than Stanley Cleaner. Definitely recommend.

I highly recommend One Clean! They gave me a quote quickly (pricing is great) and set up an…read moreappointment without any hassle. The technician arrived on time and was very courteous. My carpet looks amazing--no odors or dirt left behind, it's literally like new!!! These guys did a great job, and I definitely recommend them!

I had a very disappointing experience with One Clean, and am now editing my original review I left…read morelast year. I had actually used them before on my couch and everything turned out great, so I trusted them to clean my patio cushions as well. The cushions sit in a shaded area and had some algae stains (which I didn't expect would fully come out), but I wanted to freshen them up as much as possible. Unfortunately, when the cushions dried, visible rings appeared that had not been there before (see photos for before-and-after). When I reached out, I simply asked if they could do a second rinse to remove the rings. At first, I was told the technician would be happy to come back. But after over a week of silence, I was told instead there would be a $60 fee--even though the issue arose immediately after their cleaning. Their explanation was that the cushions were damp when they started (true, it had rained the day before), but this was never mentioned as a potential problem during the service. Had the technician raised it, I would have gladly rescheduled. Instead, I was left with new stains and no accountability. Here's the timeline of my outreach: July 17: Date of cleaning service. July 19: Once cushions were completely dry, I noticed the rings and reached out with my initial message asking what could be done. July 22: Follow-up; told my message was "lost" but the tech would reach out. July 23: Tech texted saying he'd be happy to come back, but his schedule was packed. I asked to set a date anyway so I could plan ahead. No response. Aug 1: Sent another follow-up. No response. Aug 8: Sent messages to both the tech and One Clean. The tech replied that it would be an additional $60 because the cushions were damp, which they called "improper use." I asked why that wasn't mentioned before they started, but got no reply. One Clean never responded at all. It's now been more than two weeks with no response. After nearly a month of delays and silence, I hired another company (DenaliClean in Crystal Lake). They were fantastic to work with, had great communication (they explained the cleaning options and what their recommendation was), and in the end, the cushions came out gorgeous. See my review for them for pictures of how great the cushions came out. The bottom line: Poor communication, no follow-through, and unwillingness to stand by their work. A business proves itself by how it handles things when they go wrong--and based on my experience, I can no longer recommend One Clean.

First, Rhino is VERY easy to work with. A simple text message to book an appointment, they are very…read moreresponsive and I was scheduled the same week I reached out. Second, the couches were absolutely disgusting thank you to my dogs. They had their hands full with this job and I could not be happier with the results!! The couches and rug are amazing and smell so good!!

I had multiple pieces cleaned -- an office chair that had heavy daily use and old coffee stains, a…read more5-year-old couch, and four white dining chairs that have definitely seen better days. I honestly wasn't expecting miracles, but the results were incredible. Everything looks brand new again. The technician was polite, friendly, punctual, and extremely professional. He took great care with our space, worked efficiently, and explained everything he was doing. You can tell he takes real pride in his work. The transformation was beyond what I expected -- especially on the white dining chairs. If you're on the fence, just do it. It's worth every penny. Highly, highly recommend! I will definitely be using them again.

Had a need for some carpet cleaning due to a little accident and Tom came through. Quick response…read moreand great work--could not be happier and look forward to using for any additional needs down the road. Yes, recommended!!!

Tom is a really nice guy. He cleaned our white couch. The stain came out and he offered to come…read moreback and treat it again if it reappears as it dries. Super happy with the results. Thanks Tom!

Showed up right up on time and was EXTREMELY professional. Mark worked extremely hard and fast…read more(the man was drenched in sweat) and made my couch and ottoman and seat cushions look brand new. Told me it would take an hour and it took a little over an hour. Also, the reason I picked this company is because they were one of the few that was open on Sunday! This is when people get stuff done around the house, I can't imagine why other companies are closed on Sundays! Will use Pro Steamer Carpet Cleaner again! Thanks!

Paul communicated great from the first call until the end of service. He did a great job on some…read morecarpets that were pretty rough! I would recommend this company to anyone who needs a professional who knows what he's doing! Great job Paul!!

Dont waste your time with this company. I had serious water damage from an upstairs neighbor to my…read morecondo, I called them based on the supposed good reviews on their website. I scheduled an appointment and had a nice gentlemen named Diego come out. Due to mold we had an environmental study performed by an expert firm, he wanted a copy so I emailed it to him. There is significant damage and Diego also was suggesting other services such as drywall removal repair etc. I told him to get me the quote for the mold removal as that was urgent and I had already been told that I should not use areas of my home due to the mold. when he left he said he'd get me a quote by the end of the week. End of the week came and went, I waited another week thinking ok maybe they wanted to read the environmental report. NOTHING. So I called a left a voicemail, no return call, I sent Diego a email at his ecoclean address, NOTHING. SO they came out and wasted my valuable time when response is urgent due to mold, even if they called back at this point I dont trust their services. Even if they are not qualified to do the work, how hard is it to return a call and say this is out of our area of expertise. Very unprofessional.

Terry did an amazing job , thank you so much , My carpet…read morelooks and smells so clean ! He worked really hard taking stains out of the carpet , And went above and beyond.. Thank you

Everything went very well, the technician arrived on time and was very professional. He cleaned…read morethe carpet in 2 large rooms in 1 hr and 15 minures. He was able to remove old pet urine stains and the strongsmell, The rooms smell fresh now ! Also, the price is very reasonable. I would highly recommend this company for your cleaning needs. Also, they answer the phone even on Sundays and making the appointment was very easy.

Incredible service, very polite and professional and did a nice job with the Carpet And Upholstery…read moreCleaning

Just had the carpets in our new home cleaned by Jim and team. It was a great experience. He was…read morecommunicative, the price was fair, and they came out great.

They cleaned a very large, multi-loose cushion l-shaped couch that had been used by teenagers for 5…read moreyears. Looked new when done. On time, personable, job well done.