I can't say enough great things about Felicia at Geoffrey's in San Carlos! From the very beginning,…read moreshe has gone above and beyond to make sure my fiancé and I had the absolute best experience while choosing our rings. Her attention to detail, patience, and genuine care truly set her apart. We each now have two rings from Geoffrey's, and we couldn't be happier - not only with the incredible quality, but also with how thoughtfully everything was presented to us. Every visit feels special. The showroom is always spotless and beautifully displayed, and what I appreciate most is that I've never once felt pressured or rushed. Felicia creates such a comfortable, welcoming environment, which is rare and so important, especially when making meaningful purchases like these! We'll absolutely continue coming back to Felicia for all of our future jewelry. She's simply the best!

Kept forgetting to update. I went to pick up my items and I…read morefeel like they didnt place the missing diamond very well on my bracelet. All the diamond shine from all the angles, but the one that was replaced looks like empty space at some angles. Not sure what the quality of the diamond is or why it looks like that but fine. so be it. The ring: I asked for a service report and they didn't have it. I asked how many diamonds were loose, and they said they didn't have that information. I'm just a bit shocked that an established place doesn't have service reports for repairs? I feel like that's standard when you get work done on anything. I just feel like it was a little scammy because they didn't have a report AND couldn't tell me how many diamonds were loose and which ones. I'm sorry to say they lost my business and I'll have to search elsewhere for repairs and for a future engagement ring.

Great service alot to pick from, free coffee and snacks. Felt like they didn't judge a book by its…read morecover and showed us to all there watches and jewelry, ended up buying 2 watches from them...

I've purchased multiple pieces and even custom made a wedding ring there, this last visit left me…read morewith a very disappointed in their service. I rang the bell to be buzzed in through the secure doors to be greeted by a lady who asked how she could help me. I told her I had a ring that I would like to get appraised. I was then passed in to another rep who I had to explain to again, he then passed me on to another guy which I had to explain again. Mind you, I was the only customer in the store, the lack of care in my business was apparent. He quickly told me that I needed an appointment and would have to go home and call them. Unbelievable that they couldn't offer to schedule or help me any further. I've followed Ronnie for over 20 years when he had his previous store in San Ramon but can't fathom visiting this store anymore. It's really too bad that customer service isn't really a priority for them.

Omg they resized, cleaned and checked settings for my now old engagement and wedding ring. while…read moreI waited for a couple of hours. It's in a shopping mall so I just worked in a cafe while waiting. They look brand new! Definitely worth the drive from SF! I'll be back! Make sure you go early in the day as it's first come first serve and it's very popular!

Cheap jewelry repair and very nice family business! What a nice guy we met today. Support a local…read moreplace!

Big shoutout to Emma and Olga for helping me out today! I've been meaning to get my wedding band…read moreresized for eons since having a baby over 6 years ago, my ring just doesn't fit the same as it used to. I've been putting it off forever but when I also happened to get a pearl bracelet from my husband for Christmas that got damaged and warped, I knew I needed to get it fixed. Since the original jeweler who made my wedding band and engagement ring went out of business many years ago, I needed to find a new local jeweler to help with my jewelry. After many very prompt back and forth messaging via Yelp, I finally found time in my busy mom life schedule to swing by and get my jewelry looked at! Olga and Emma were so kind and patient while discussing with me what we could potentially do with the bracelet. The ring resizing discussion was easy and we were able to settle on how much bigger I'll need the band. They send their jewelry offsite for repairs and were very clear and communicative about the process and cost. Loved my interactions with the staff and think I've found our new local jeweler for all our jewelry needs!

This review is not about a specific sale but rather the customer service experience we encountered…read more We had to check the condition of our wedding ring. Found out the prongs were still in good condition (after we were told from an another jeweler that they needed to be repaired-their estimated was around $2,500). Then, Atif, cleaned the ring and another one, free of charge. Thank you!

I needed a major repair on My Heuer watch. There were some hiccups due to a large part not being…read moreable to get the right parts and to a lesser degree Leonel's ongoing health issues. I got the watch back today completely gone over. Not only was the movement replaced as ordered, But It was also made completely waterproof (resistant). As for my payment. Leonel remembered my initial payment of $20.00 for a battery replacement. While I had forgot about it. Very happy about the job despite getting a little frustrated during the wait.

Beware ladies and gentlemen don't ever use this business.. we are going on 5 months. They have mt…read moreRolex my Swiss and my Italian necklace that my late grandpa gave me. Their voicemail box is full they are never open and they never return message. The most unprofessional business you could ever hand your belongings over to. They think it's some kind of game. "Beware" and don't ever trust them with your possessions. 5 months ladies and gentlemen. They have more then one person that works there so I'm Sick of the excuses that are thrown around about someone being sick.

Great service. I had a link taken out of my son's new watch so he could finally start wearing it…read more Fast friendly service with a great price. I wish I knew about this place sooner.

I go here for a watch battery change and look at all of the dazzling displays of diamonds--both…read morenatural and synthetic--and like to imagine that I could choose any one thing. The people who work here are so kind. Even though I am bringing in small business, they treat me like a valued customer and even tightened some screws on my watchband clasp without me asking.

I had such a great experience working with them for an engagement ring. I came in with a design…read moreidea and a few custom details, not totally sure how the process would work, and Maria made everything feel easy from the start. She was incredibly helpful, patient, and knowledgeable throughout the whole process. They brought my vision to life beautifully and even managed to finish everything on a really tight timeline, which I truly appreciated. Afterward, they were also super responsive and helpful with fitting adjustments, which made the whole experience even better. I'd absolutely recommend them to anyone looking for custom jewelry or ring work. If you have an idea in mind, they can make it happen.

Amazing job done by Design jewelers. Beautiful ring. My wife loves it. Lost her previous ring and…read morehad to go through insurance. A little bit of a bumpy road with the insurance but with the hard work of Maria and Nazo, they made it happen and got the ring she wanted. Beautiful ring with plenty of diamonds and gold. Well made and worth the wait. Definitely will recommend anyone to use them. I'll definitely will in future if need being. Thank you again Maria and Nazo. Great job! 5 stars!!!!!!!

Dioro Jewelers in Danville just performed a miracle. My mother-in-law's 80-year-old wedding ring --…read moreworn, tired, and barely recognizable -- has been completely transformed into a stunning piece worthy of a new chapter. Corinne walked us through every step, delivered on every promise, and turned it around quickly at a price that felt more than fair. The result? My daughter will walk down the aisle wearing her grandmother's ring. That's not just jewelry restoration -- that's legacy. Dioro is my jeweler for life. Full stop.

After several years, my husband told me he wanted to give me a new ring and introduced me to Dioro…read moreJewelers. From the moment we walked in, Corinne made the experience feel incredibly special. She was warm, welcoming, patient, and completely nonjudgmental. My husband knows far more about diamonds than I do since he picked out my previous ring, so I walked in feeling a little overwhelmed and unsure of myself. Corinne immediately put me at ease. She took the time to educate us, guide us, and help us customize a ring that felt perfect in every way. I enjoyed working with her so much that we also ended up purchasing a beautiful pair of diamond earrings. There is truly something special about her and her shop. You can feel the warmth the moment you walk in, and it's reflected in the wonderful customers she has built relationships with over the years. It feels personal there, not transactional. When the ring was finally ready, my husband surprised me, and I was brought to tears. It is beyond beautiful, and the sizing is absolutely perfect. More than the ring itself, the entire experience felt meaningful and memorable. We had worked with another jeweler in the past, but the experience never felt quite right. I often left feeling uninformed and disconnected from the process. With Corinne, it was completely different. Her passion, knowledge, attention to detail, and genuine care shine through in everything she does. I can confidently say this will be my jeweler for years to come. I highly, highly recommend Corinne and Dioro Jewelers, not only for the stunning jewelry, but for the experience, kindness, and exceptional pricing as well.

My diamond fell out of my vintage engagement ring years ago, and I've been putting off having it…read moreworked on because I just did not have a jeweler I felt confident in. After reading Cindy's reviews, I finally took a leap of faith and within days she exceeded my expectations! She sourced a new lab grown diamond and replaced the prongs on this vintage ring. She also resized other rings I brought in and fixed a locket I had. So grateful to have a trustworthy talented Jeweler nearby!

I have had Cindy fix my engagement ring and most recently my Tiffany's bracelet. She's always been…read morenice professional and makes sure to really capture what you want done correctly. My husband said her husband (who does the transaction part) was also very kind. I plan on continuing to go to her and highly recommend!

10/10 service! Would highly recommend! Kevin was able to resize my wedding band & it came out…read moreperfect. Great customer service & flawless work.

Kevin was great to work with, he took care of me and my grillz were ready in only 2 weeks. If u…read morewanna upgrade your smile go to KL