Will inside tech is really kind and helpful. He deserves to be recognized for his hard work. He is…read moreyoung but very knowledge and great employee.

The worst customer service ever!!!! They admitted to me over the phone that the incompetent staff…read moreliterally cancelled the most important part of my delivery order, on mother's day. They then hid behind this "shipd", attempting to make their admitted screw up my problem. Kevin is a terrible manager as well, making no attempt to contact this "shipd" and get my family our weekly water. Now the rest of this order will be returned and our family's business will never be spent here again. Our 360 subscription will absolutely be cancelled within 24 hrs unless there is water on my doorstep NOW.

Bike shops are driven by bottom lines. Most bike shops are there to sell you bikes or gear. They…read moreoffer you sales and bike fits hoping you roll out with a nice shiney new bike and a few dollars lighter. But what is TwoHub's bottom line? I was looking for a new bike, but wasn't quite sure what I wanted. I ruled out Trek, Specialized, Cervelo and Pinarello. I called TwoHubs and chatted with Chary about Factor. They said they had more than Factor bikes. They had Bianchi, Wilier, Orbeas, Factor, Cipollini and yes, Pinarelos. Probably a whole lot more. They got some really high quality stuff. So it was worth a stop in their shop. My gosh, am I glad I went. Their shop was filled with all the coolest bike builds on display. They had some of the coolest wheels on the walls. They got vintage Colnago and Bianchi frames built up. This wasn't a bicycle wholesale shop. It was a custom, built it according to the customer, kind of shop. I got a chance to chat with Chary, and was he fun to chat with. He's got all the insights, know-hows and latest news. He's got all the tips and advice to help you build a super cool bike. Chary is here to work with you on your dream build. Over the next few months, I worked with Chary on a bike build. There were a few hiccups along the way but nothing that the shop wasn't ready to address with the manufacturers/distributors.  One thing became very obvious at this point. This shop was filled with passion. A passion for all things cycling. From the gear, to the rider, to the culture. So what's TwoHub's bottom line? They want to make sure you enjoy what you ride. So what did I roll out with? Check the pictures.

Prefer zero stars but this option is unavailable! I left two e-mails & two VM…read morere: an order I was attempting to complete. It has been more than two weeks without a response. Obviously, I won't be making this $3K purchase.

We had the opportunity to buy a mountain bike at Lebel bicycles, we had a great experience and the…read moreprocess was super easy . definately i will go back next time, thanks for the service and tune up on the bike , all the the bikes looks in a great shape. Angelo

Just sold to bikes to Lebel. Super easy process and very fair deal. I would recommend considering…read morethem if you want to buy or sell a bike.

Haven't been here since COVID. The Corporate Store has…read morechanged. Alot of the Original staff is still there. Very Friendly and helpful - Bailey (thankyou). I was able to get Replacement Socks & replacement Turbine Icon Rotors I didn't have time to shop the Store. I will be back Thankyou to Bailey and your TEAM-Staff

No onsite warranty work. All warranty work is now handled on line. I brought in 5 glasses. One…read morepair have crackle lens on the outside and was told they was due to sweating and oil from my skin. This issue is with the outside of my lens not the inside. I have not been to the new set up and was disappointed with my experience. I have been an Oakley sun glass buyer for over 20 years. I own numerous pairs. I will look for a new sunglasses now. I am so disappointed.

The company was fast, friendly, and easy to work with. However, I later discovered they installed…read morethe wrong drivetrain parts on my e-mountain bike before I put it into storage. My bike originally had a 12-speed Shimano cassette and chain, but they replaced them with a 10-speed cassette and chain and adjusted the shifter to make it work. At the time, everything seemed fine. After about two years in storage, I took the bike out, cleaned and lubricated the chain, and went for a ride. The chain ended up breaking. When I went to replace it using the factory 12-speed specifications, that's when I realized the cassette and chain were not 12-speed components. It was disappointing because they seemed knowledgeable, and I trusted the work that was done. I would just recommend double-checking that the correct parts are installed for your specific bike before leaving the shop. They have since moved out of my area.

Called Steve for a quick tune up and tightening of spokes on a relatively new ebike. Easy process…read more Called him to make an appt, Steve showed up on time (actually, a little early) and got to work. Got everything done quickly and easy payment. Competitive pricing, especially for someone who will come to your home and get it done quickly. Have owned many bikes and have gone thru many tune ups and Steve did a solid job. Wheels were tightened, brakes feel like night and day and otherwise everything I expected. Not sure what the complaints are about him working quickly? Just because you drop it off at a shop and they tell you to come back 2-3 hrs later doesn't mean they're working on it for that long....

I booked a golf simulator rental for my 40th birthday celebration, and the company completely…read moreruined our plans. On the day of the event -- with only four hours' notice -- they texted to cancel. Their excuse? Their tech called in sick and they had no backup available. This wasn't a casual Tuesday afternoon booking. It was a milestone birthday with guests who had made plans to attend. Four hours is nowhere near enough time to scramble for an alternative, and the fact that an entire company's ability to operate hinges on a single technician with no contingency plan is unacceptable. If you can't guarantee reliability for events that people are counting on, you shouldn't be in the events business. Even though they refunded my money back, I would strongly recommend looking elsewhere for your golf simulator rental needs.

Without Mark Upton at the starting tea, box would be out of control, he always make sure people's…read moreteatime are correct for starting always encourages you to have a good game and stay off the fairways when necessary. He deserves all the recognition of loving the game, keeping things in control

The night before my daughter's first birthday trip a drive from Aliso Viejo, California to Phoenix,…read moreArizona I was loading the car around 6:00 PM when my tire warning light suddenly came on. With a long drive ahead early the next morning and a one-year-old traveling with us, this immediately became a stressful situation. In South Orange County, most tire service locations close early. After being turned away by Costco, I made my way to Walmart, one of the only places still open. Although I did not have an appointment, I explained the urgency of my situation and how important it was for my family to be on the road by 6:00 AM the next morning. That's when I met Ruben. Around 7:00 PM, Ruben took the time to help me, patching my tire and ensuring my vehicle was safe for the trip. He went above and beyond what I would expect from any employee. He showed genuine care, urgency, and professionalism not because he had to, but because he wanted to help. I even offered him a gratuity, which he kindly declined. He simply helped because I was a father trying to take his family on an important trip. Because of Ruben, my family was able to make that drive safely and enjoy a truly special weekend celebrating my daughter's first birthday. It meant everything to us. Ruben is an outstanding individual and a true example of what great customer service looks like. Experiences like this are rare, and they are exactly why we continue to shop at Walmart. Please take the time to recognize him he absolutely deserves it. Thank you again for prioritizing my family when it mattered most.

Still an ok shopping spot! They have have way more variety than they do at target, that's for sure!…read more Getting help here is a bit difficult, trying to get someone to open up a glass window is definitely a mission. Also, they still don't do Apple Pay! I just can't seem to remember hahaha! I've done that twice, having to go back to my car and get the wallet.

Do not deal with this company and I will tell you why. I…read moreplaced an order for a part in April 2013 that cost me 90 buck, that I have not received. Even with the continuous calls and the messages, no one has replied on regards to my purchased item, I had to resort to notifying the BBB to resolve this issue and in response to that, they replied to the BBB that they spoke to someone with bad english who told them to put my item on hold and that someone pick it up for us. I never spoke to anyone regards to picking up my purchased item, and this is insulting to me because I am an American, born in California and only speaking English. Think twice about dealing with this company and if you live near there mention to them that I am still waiting for my part or my money back.

I have purchased a board from this company only to have my emails and phone calls go unanswered by…read morethe company's owner's. I have sent back to them parts of my board that were malfunctioning, trying to get them repaired and sent back to me. They have now been holding my parts I sent to them hostage going on 3 months. After the owner asked me to send part of my electrical unit and my remote to him to take a look at, and I did, he then emailed me and told me I need to buy an updated box for 300.00. The dam thing cost me 600.00 already My board is practically new and only riden 1/2 a dozen times. I have sent numerous emails asking to return the original equipment I sent to them back to me. They have failed to do so. It is now going on 3 mos since they received what I sent them (electrical box and remote) This company is a rip off. They sell boards up to the cost of 700.00 and then don't send you your items back when asked to do so after a repair. . BEWARE DO NOT BUY FROM THEM. THEY DO NOT RETURN YOUR CALLS. THEY DO NT RETURN EMAILS, AND AS A MATTER OF FACT THE VOICE MAIL THAT THEY HAVE SET UP FOR "SERVICE" WON'T EVEN ALLOW CALLERS TO LEAVE A MESSAGE! EXKATE NEEDS TO LEARN BUSINESS BETTER PRACTICES AND HIRE ADULTS.. DON'T GET RIPPED OFF LIKE I DID