Astound | Houston

(19 reviews)

Adam (also known as Ahmad) promised he'd call me Monday to finish my project. He never called. He…read morehasn't responded to texts or calls since. He's ghosting me--with my home torn apart, $6,370 paid, and a $500 camera he broke still not replaced. This is how the entire project went: repeatedly late with zero accountability. When he committed to 8:00 a.m., his "update" said 9:00 a.m., yet he arrived at 9:47 a.m.--smiling, as if nothing was wrong. Even after I told him this was disrespectful, nothing changed. One time his only "notice" was a text one minute before arrival. From the outset, I requested: inform me of additional charges before work proceeded. That wasn't honored. We agreed to $150 per drop, and I provided a detailed Excel spreadsheet of the finalized scope. While scope evolved slightly during first visits--normal for complex projects--once finalized, only minor adjustments were made (relocating a drop by feet, adjusting mounting height). These didn't alter labor or cost. Pricing disputes arose not from scope changes, but from how charges were applied to agreed work. After reviewing my scope, his reaction was visibly negative, and he immediately began adding charges on the spot--expenses never discussed in advance. Pricing became fluid and disconnected from our agreement. At one point he insisted on $150 per wire for runs to the Bose receiver. Two runs were long and labor-intensive--that rate was reasonable. However, remaining wires served speakers directly adjacent to the receiver. The center-channel sat directly below, requiring only a short run. These were routed in the same area and could be completed together with minutes of work. I offered to have my painter run those short wires at no cost to him while he handled the long runs at $150 each. This would save time and reduce cost while fully compensating him for labor-intensive work. Rather than engaging constructively, he showed no willingness to adjust. Only after I became emotional--I actually cried--did he reluctantly offer a partial discount. I felt trapped: the project was torn open, critical systems down, and I had to accept charges I didn't believe were fair or he'd abandon the job. Any "approval" I gave was under duress. By then I'd paid $6,370, yet major components remained incomplete. The work followed a destructive pattern: start, abandon, deprioritize. He opened my master bedroom wall plate November 26, 2025. Nearly a month later, it's still open. My bedroom TV hasn't worked since, despite repeated reminders. Same in living room: Ethernet port added and confirmed functional, yet wall plate left open. These weren't awaiting inspection--work was simply abandoned. The rack, one of the most critical components, was pushed to the end and remains unfinished, leaving essential systems incomplete and my home disrupted and partially dismantled. His lack of planning extended to basic jobsite practices. He made no effort to protect equipment with plastic sheeting before drilling. Because work remained unfinished, he placed my Dream Machine Pro Max (approximately $599 plus tax) and Pro XG 24 PoE switch (approximately $1,799)--both brand new at project start--on the laundry room floor. As he drilled with no protective coverings, dust accumulated, causing both to shift and sustain scratches. This carelessness wasn't isolated. He dropped one of my cameras costing over $500 during installation while I was present. Captured on video. He acknowledged damage and verbally promised to replace it, then stopped responding entirely. Throughout, Adam repeatedly cited other clients and ongoing classes as reasons for delays, leaving me waiting days and weeks while walls remained open and systems down. Once he accepted payment and began work, my project was no longer a priority. I withheld $540, the final balance, because critical items remain incomplete and the damaged camera hasn't been replaced. Work was abandoned before payment was withheld, not after. Communication was consistently poor. Adam rarely answered his phone, responded slowly, and provided vague updates. Adam repeatedly told me he was "proud of his rates" because he's "the cheapest." Any upfront savings came at the cost of professionalism, reliability, and accountability. He's personable and friendly--that's how he gets you to trust him. But once your home is torn open and you've paid thousands, his priorities shift elsewhere. I was genuinely surprised this aligns with his five-star reviews. My experience was entirely different. I cannot recommend him to anyone who values transparency or follow-through. UPDATE (Jan 9, 2026): Adam ghosted me four days, responded only after reviews. His Jan 1 email (attached) admitted EIGHT incomplete items and excluded "system configuration/testing." Filed suit Harris County Justice Court Case #254100529605 for $9,503.15. Public record.

Adam was very easy to work with and very response to our networking support needs…read more He tested out our existing network and helped reconfigure our access points so that they were optimized through the house. He identified a gap in coverage and was able to add a third POE AP to our switch and network. Or network is working great now that he optimized it. He also did a great job organizing the wiring in our closet area and installed the switch to the wall for a more organized look. I would highly recommend Datacomm for any of your home networking needs!

Houston Network Cabling and Fiber Optic

Great company to work with, timely, professional, and knowledgeable. Small jobs get the same…read moreattention as large. Nothing worse than getting the "small job runaround".

From the owner: Houston Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Texas. (Sorry no residential). Our friendly and expert network cabling technicians are available for all of your telecommunications needs: Structured Network Cabling Voice/Data Network Installation (Cat 5, Cat5e, and Cat 6 wiring) Fiber Optic installation - Single mode, Multimode, Fiber Optic Testing & Terminations ( ST - SC - LC - MTRJ ) Business & VoIP Phone Systems WiFi / Wireless Network Installation | WLAN Networking Setup | Access Point Installation Security Camera Installation (CCTV, IP Security Cameras, Wireless Cameras, & Video Surveillance Install) Alarm System / Audio / Video Cabling & Wiring We are proud to offer network cabling and wiring services to Houston, TX and surrounding areas including but not limited to, Pasadena, Pearland, Deer Park, La Porte, Conroe, Baytown, Sugar Land, The Woodlands, Bellaire, Richmond,and Katy, Texas(TX).

Mark Sandmann

Mark is a very reliable guy. He fixed some cabinets and mounted my TV all in one day. He knows what…read morehe's doing . I definitely recommend him.

From the owner: IP phone systems, IP camera systems , Data cabling, Voice cabling, CAT/6 networks, Building Access…read moreControl systems. I am an Axis camera system partner. I install Fiber Optic networks. I have IT people to help with any network needs. We provide IT services and computer repair, this includes on-site and remote repair. I have my Texas DPS Regulatory Services Division Certificate of Private Security Licensure Mark Sandmann B12722101 is Duly Licensed as Security Contractor, Electronic Access Company, Alarm Company . I also do AV installs, Projectors , Paging Systems, and any type of structured cabling installs. We also install distributed antenna systems , WiFi systems. We install zoom meeting systems for conference rooms and office areas .

Genesis Business Communication Solutions

They are awesome, we are a service company and our phones went down and they fit us into the…read moreschedule and got us up and running early the next morning. The service department was friendly and helpful and I could not have asked for better service. Thank you Deb, Kyle and the whole Genesis crew we are back in business!!!

From the owner: Genesis BCS is a 30 year old, solutions based, communications technology corporation with a proven…read moretrack record of customer satisfaction. We provide the right combination of services and products to enhance your organization's productivity and profit. Genesis is family owned and WBEA certified. We work to demonstrate our core values of honesty, integrity, friendliness, and professionalism in everything we do. Our customers range in size from 5 employees to 5,500. No organization is too big or too small to benefit from our products and expertise.

Williams Network Cabling

(2 reviews)

I wanted my cable outlet moved to the other side of my living room. I had several other cabling…read morecompanies look at it, but they didn't want to do the job because it was too complicated. I figured it would take re-cabling my townhouse and running a new cable from the outside cable box through my attic and down the wall where I wanted the new outlet. I also figured a couple walls would need to be torn out to drill holes through the studs to run the cable. Then I called Williams Network Cabling. Bobby had a better and more efficient plan to move my cable outlet. While he had to run new cable through my attic, he didn't need to re-string it from the outside cable box. He also didn't have to tear out sheet rock, rather only make small pinpoint surgical holes in the wall to fish the cable down the wall. There was very little sheet rock debris to clean up and the entire job was completed much better than I thought it would be. I certainly recommend Williams Network Cabling for any of your cabling needs.

I hired Williams Network Cabling to install two ethernet drops in my home and they did a fantastic…read morejob. I thought the price was fair and the service was excellent. I highly recommend them for all your IT jobs.

Texas Conduit and Cabling

Texas Conduit and Cabling has outstanding customer service & they know exactly what they are doing!read more

From the owner: We specialize in providing conduit installation and fiber services with the ultimate goal of…read moresafeguarding all your cabling and wiring requirements.

Frontier Internet

1.0

(53 reviews)

had to call and cancel my service because my apartment complex required that I have Xfinity (idk…read morewhy) I was transferred to a loss prevention department (this is apparently the department that handles the account closures) where the woman I spoke to proceeded to accuse me of lying about my apartment requiring Xfinity she got angry when I refused to stay and repeatedly said that I was sus and weird because of a requirement in place by my apartment lol. I will literally never get frontier again and it's 100% because of her

Absolute horrible customer service literally non-existent. My outages are more often than my…read moreworking internet. I am leaving them as we speak.

United Vtr Service

4.2

(96 reviews)

Tom told me to go to Google. First that is not where I found you! So Sir... Yelp is where I found…read moreyou Yelp is where I will write. Pioneer PL 930 purchased in 83 Of course... I THOUGHT knew how to balance, and set the anti -skate. All I finally had time to listen to some songs on 33's, 45's from '78... while I garden. yeah right. I had not been in this area of town in a while so why not pick United Vtr Service because America can't figure out how to be at this moment in time. Of do a maintenance on the turntable it never been done. The SERVICE Guaranteed. WHAT!!! . impeccable. I love shops that are what some would call "cluttered unorganized" ...the mind of a mechanical genius ... that means the mind is working intense and focused!

I came to United VTR Service in hoping they would rescue my 8mm VCR from the 80's. I had it plugged…read morein for quite a while and one day it went kaput. I suspected as lightening strike took away the life of my beloved VCR. I still got hundreds of 8mm tapes with old memories. I really need this sucker to stay alive. I searched on Google to see who can fix this poor baby. I came here to see a messy store. I don't know if this was the owner's living room or bedroom. It was completely chaotic. Prescription bottles on the counter and half eaten lunch with wrapper... WTF? Is this a professional establishment? Customers' records exposed to the plain sight. I took a picture and blurred out the details. There are plenty of Feng Shui paraphernalia on the counter. Aw. My. Gawd. What a giant mess. My VCR was of course unrepairable. It cost $80 to check out. I was quoted with a price that was higher than the cost of a working unit and there was no guarantee if it will last. I was okay to let go. For being an outdated technology, I just have to find a cemetery to bury my baby. Overall, I need to find another repair shop to fix other electronics. Just not at United VTR Service.

Tom Miller Service

(24 reviews)

What can I say about Mr. Miller except to say I'm very happy I found him! He is the man when it…read morecomes to electronics! He fixed my old technics receiver and a week later it was done. Been listening to it just about every weekend! And me being a musician and a recent guitar player with Mr. Miller's background working with musicians and electrical equipment. I have the upmost confident he can fix just about anything. Thanks again Mr. Miller!!

Very honest, we called to see if he would take a look at our samsung tv that just randomly stopped…read moreworking. After explaining the problem, he was honest and said he doesn't look at those anymore because they are built to break. I appreciate the honesty and him not charging us for something he knew he wouldn't be able to fix.

LD Systems

4.6

(9 reviews)

Great place for professional production and installation services. They have state of the art…read moreaudio, lighting and video equipment. Top engineering and installation tech for permanent av install work. They just celebrated 50 years in business.

brought some stuff for my boyfriend to be returned at the wrong door. i got them mixed. a nice guy…read morecame to help me carry them in. I had my little family with me and they came in to. thanks for helping and all.

Torres Electronics Tv Repair And Parts

3.2

(31 reviews)

Lightning hit the power pole near our house and the surge damaged one of my 42 inch televisions…read more The blinking light indicated the power supply was damaged. I opened the back of the tv and removed the power supply. I am just a DIY homeowner, not a professional. I read the part number and looked it up on the web, finding it at Torres' shop. The price was good so I ordered it and it was sent right away in good secure packaging. Popped the board in and the TV lit right up! Thank you Torres Electronics!!

Placed an order for 3 T-Con Boards, received only 1 - tried to make contact and have received no…read morereplies

Houston iPhone Repair Store

4.3

(66 reviews)

I read the reviews and tried this place. 1/2 the price of the Apple Store. And twice as fast. He…read moredid a Great job.

This man is awesome fixed my screen in 20 Minutes. Prices…read moreare great. Has a nice waiting room as well. Highly recommend.

First Class Installations

(117 reviews)

They did a great job hanging all my TVs. Used them 4 years ago to hang all my TV in my new house…read moreand then used them recently to hang up a 83" oled.

I made a project request for TV mounting and was able to get in contact quickly with Anthony who…read morewas able to give me a quote and availability quickly. He also quoted me for mounts in case I didn't want to buy them myself. The team (Vincent and Andres) came out, we chatted about placement and they immediately started working; very professional and courteous and finished mounting 2 larger tv's in about an hour. They also let me know about other services they offer that could elevate my space which was nice. Highly recommend (and they were really friendly with my dog which is always a plus)

Be Wireless

4.6

(62 reviews)

•$$

Super easy to communicate with and incredibly friendly! Truly a great experience and would not…read morehesitate in the slightest to recommend this business to anyone needing a repair for their iPhone! Oh, and fantastic pricing as well!

These guys were very professional and fair. I'll be going back to this shop likely. Top notch.read more

Central Security

4.9

(90 reviews)

Armando was awesome. Great customer service, good communication, detailed, and knows his trade…read morewell. We did a whole house alarm that covered just about everything. Although our area seems safe, you just never know! I recommend!

Armando was an absolute lifesaver! An old ADT Security Alarm in my home was accidentally armed and…read moreI was unable to disarm it as I didn't have the passcode. I reached out to Centeal Security and Armando walked me through steps to disarm it over the phone. After assisting me with successfully disarming the alarm, he provided me with some very useful advice on how to resolve this issue should it happen again. So greatful for his assistance as my family and I weren't sure how to resolve the issue. I would definitely recommend this company!

The Computer Hospital

4.5

(149 reviews)

Ok, for starters, I'm very tech-savvy. If I can't fix something, it's probably beyond repair…read more(almost). That's why I was so impressed with this shop. My hard drive was failing, and after calling around, I gave these guys a shot. I'm glad I did. I've now used them twice, and both times were great experiences. I got an honest estimate over the phone, super fast turnaround, and clear communication throughout. They called with updates and didn't proceed without checking in, which I really appreciate. Shoutout to JJ and Daniel! Both were professional, knowledgeable, and just easy to work with. This place runs like a well-oiled machine, and they absolutely deserve 5 stars. Highly recommend.

I've relied on Computer Hospital for many years. I can always count on them to be thorough,…read morecompetent, and honest. I've had all sorts of work done there, dropped laptops, virus/browser popup issues, harddrive failures. I've been satisfied with their work every time. Like a good, trustworty car mechanic, you need a computer repair place you can trust amd I recommend Computer Hospital.

Astound | Houston - telecommunications - Updated August 2026

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Datcomm Technology Solutions

(19 reviews)

Adam (also known as Ahmad) promised he'd call me Monday to finish my project. He never called. He…read morehasn't responded to texts or calls since. He's ghosting me--with my home torn apart, $6,370 paid, and a $500 camera he broke still not replaced. This is how the entire project went: repeatedly late with zero accountability. When he committed to 8:00 a.m., his "update" said 9:00 a.m., yet he arrived at 9:47 a.m.--smiling, as if nothing was wrong. Even after I told him this was disrespectful, nothing changed. One time his only "notice" was a text one minute before arrival. From the outset, I requested: inform me of additional charges before work proceeded. That wasn't honored. We agreed to $150 per drop, and I provided a detailed Excel spreadsheet of the finalized scope. While scope evolved slightly during first visits--normal for complex projects--once finalized, only minor adjustments were made (relocating a drop by feet, adjusting mounting height). These didn't alter labor or cost. Pricing disputes arose not from scope changes, but from how charges were applied to agreed work. After reviewing my scope, his reaction was visibly negative, and he immediately began adding charges on the spot--expenses never discussed in advance. Pricing became fluid and disconnected from our agreement. At one point he insisted on $150 per wire for runs to the Bose receiver. Two runs were long and labor-intensive--that rate was reasonable. However, remaining wires served speakers directly adjacent to the receiver. The center-channel sat directly below, requiring only a short run. These were routed in the same area and could be completed together with minutes of work. I offered to have my painter run those short wires at no cost to him while he handled the long runs at $150 each. This would save time and reduce cost while fully compensating him for labor-intensive work. Rather than engaging constructively, he showed no willingness to adjust. Only after I became emotional--I actually cried--did he reluctantly offer a partial discount. I felt trapped: the project was torn open, critical systems down, and I had to accept charges I didn't believe were fair or he'd abandon the job. Any "approval" I gave was under duress. By then I'd paid $6,370, yet major components remained incomplete. The work followed a destructive pattern: start, abandon, deprioritize. He opened my master bedroom wall plate November 26, 2025. Nearly a month later, it's still open. My bedroom TV hasn't worked since, despite repeated reminders. Same in living room: Ethernet port added and confirmed functional, yet wall plate left open. These weren't awaiting inspection--work was simply abandoned. The rack, one of the most critical components, was pushed to the end and remains unfinished, leaving essential systems incomplete and my home disrupted and partially dismantled. His lack of planning extended to basic jobsite practices. He made no effort to protect equipment with plastic sheeting before drilling. Because work remained unfinished, he placed my Dream Machine Pro Max (approximately $599 plus tax) and Pro XG 24 PoE switch (approximately $1,799)--both brand new at project start--on the laundry room floor. As he drilled with no protective coverings, dust accumulated, causing both to shift and sustain scratches. This carelessness wasn't isolated. He dropped one of my cameras costing over $500 during installation while I was present. Captured on video. He acknowledged damage and verbally promised to replace it, then stopped responding entirely. Throughout, Adam repeatedly cited other clients and ongoing classes as reasons for delays, leaving me waiting days and weeks while walls remained open and systems down. Once he accepted payment and began work, my project was no longer a priority. I withheld $540, the final balance, because critical items remain incomplete and the damaged camera hasn't been replaced. Work was abandoned before payment was withheld, not after. Communication was consistently poor. Adam rarely answered his phone, responded slowly, and provided vague updates. Adam repeatedly told me he was "proud of his rates" because he's "the cheapest." Any upfront savings came at the cost of professionalism, reliability, and accountability. He's personable and friendly--that's how he gets you to trust him. But once your home is torn open and you've paid thousands, his priorities shift elsewhere. I was genuinely surprised this aligns with his five-star reviews. My experience was entirely different. I cannot recommend him to anyone who values transparency or follow-through. UPDATE (Jan 9, 2026): Adam ghosted me four days, responded only after reviews. His Jan 1 email (attached) admitted EIGHT incomplete items and excluded "system configuration/testing." Filed suit Harris County Justice Court Case #254100529605 for $9,503.15. Public record.

Adam was very easy to work with and very response to our networking support needs…read more He tested out our existing network and helped reconfigure our access points so that they were optimized through the house. He identified a gap in coverage and was able to add a third POE AP to our switch and network. Or network is working great now that he optimized it. He also did a great job organizing the wiring in our closet area and installed the switch to the wall for a more organized look. I would highly recommend Datacomm for any of your home networking needs!

Satellite Best Audio and Video

(3 reviews)

Lester did an amazing job! He is truly a professional and knows how to give the perfect look you…read moreare wanting. I got a bracket for my outdoor patio and Lester was able to come the next day after I received it. He gave the best affordable price, was never in a hurry, had all the materials needed, made sure everything was aligned straight, nice and always had a good attitude the entire time. He showed the best customer service I have seen in a long time! Highly recommend him!

Lester is the most amazing technician and helpful person I have ever met. I was so frustrated…read morebecause I could not figure out who to contact to mount my TV. Best Buy and all the other locals were giving me a ridiculously high quote for a basic mount. I finally found Lester's number and he was over the same day to provide the service because I wanted to mount my TV as soon as possible. Lester is an expert and spectacular professional who knew exactly how to mount the TV to give me the look I wanted. He even went the extra mile to make sure I would not see the wires outside. He's someone who cares more about making clients happy rather than how much labor goes into the work. So hardworking and a nice man. We need more technicians/people like him !! Thank you SO much ! :)

Hit Satellites

Amazing service! Hernan was very knowledgeable, he went above and beyond to make sure that…read moreeverything was functioning before he left. And the best part is that all the products come with a 6 month warranty.

Wire, Cable, & Jacks

Sean did a timely and professional installation of my residential security camera system. I highly…read morerecommend his services!

Benchmark Communications

(21 reviews)

I worked with Tony in Dec 2024 for multiple audio, internet and security fixes and upgrades in a…read morenewly purchased home. I like to wait on my reviews to make sure I have no regrets or issues, and I can say 1 year later I am happier than when I first got it installed. TLDR: I would highly recommend Tony and his team for his work. I will personally be using them again and have recommended them to others already. Excellent service, responsiveness and genuine customer service. Tony works with you not just for you. He worked with me on within my budget and timelines, and provided great suggestions, options and education to make sure I ended up with the best outcome. Everyone with his company I interacted with was professional, nice, and great at their jobs. Finally, he worked just as hard after the install and payments to locate grill covers for my recently purchased speakers. Which was hard as due to budget/value we went with end of model life options so the grills were no longer being produced. I may have gotten last two in America. This level of follow-through and post-sale support is rare today.

Tony is fantastic and Benchmark has great service. They were prompt, helpful, and installed exactly…read morewhat we needed. I didn't understand some things and had some technical difficulties, and when I called Tony with my issues, he immediately came to help. He is very kind and genuine. Highly recommended. Tyler

Dynamiq A/V Integration

4.9

(36 reviews)

Awesome professional work, will definitely keep them in the contact list for future projectsread more

Jose was awesome! We were having A/V issues at our house and called Dynamiq to schedule an…read moreappointment. Jose and I talked through the troubleshooting we had already completed and he gave me good tips on what could be wrong. He was prepared to come over when my son was able to identify the issue. Jose was a good communicator and all-around nice guy. Highly recommend giving Dynamiq a call if you're having issues with your system!

MAXTECH

(5 reviews)

Excellent service. Quick and professional for great price. Was able to run hardline internet cable…read morethrough the wall when other companies said it was too difficult. I'll come back to these guys for any security or internet needs.

In our transition to a new security system and provider, the provider's installers refused to…read morereplace several of our existing cameras, because they were "not allowed" to work so high. Posted the project on Yelp, and had several responses. None but MaxTech actually came to visit and do a site survey so they fully understood what needed to be done. MaxTech was not the least expensive, but the only truly responsive and responsible quote. And, having Max here on that visit gave me total confidence that MaxTech would deliver on their promise. And MaxTech *did* deliver, on the day they promised, and for the price quoted: four cameras, running Cat-5e in place of previous powered coax, integrated into our new Vivint-based system.

ABM Tv Mounting

4.2

(5 reviews)

Barry is awesome! He even fixed the bad mount job that the guy I hired before did…read more In and out in less than 30 minutes. He is coming back to do my patio tv next month!! Thanks Barry!!

Barry installed our television on March 31st of this year. The quality of service he provided was…read morenothing less than top-notch, professional, and fast! He made it look so easy. We haven't had any issues at all. The price for the service he provides was way less than expected, but the value of the service and the product he offers so worth it! We got our floor space back! Definitely will be calling him to uninstall and reinstall during our move this weekend.

allSmart

(26 reviews)

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

TV Pro Handy Services