I love this place. We started off with an aromatherapy bath. That was so relaxing. Allison was such…read morea great help. Loved her. FYI they have a walk in/stand up pool for the elderly. Then we went into the pools. That too, was very relaxing. I highly recommend the pools. Then we ended it off with a 50 minute Swedish massage. Sherri and Adriana were both fantastic. Had a beautiful and relaxing day here at the Quapaw.

Imagine planning a relaxing getaway to Hot Springs, hoping to get an appointment for a bath at one…read moreof the legendary bathhouses, and after repeatedly calling and even visiting in person, you can but then you can't. This was our experience with the Quapaw bathhouse. We first tried to book online. Since I wanted to book both my husband and I, it was suggested that we call, so we did before our visit to Hot Springs. I expected to talk to a receptionist since we called in the afternoon during their regular business hours, but we got their voicemail. I left a message to please call us back so that we could book an appointment during our stay. After not receiving a call back after a day or two, we decided to visit in person once we got there. We waited in line at the Quapaw. I was excited because it looked so nice and relaxing inside. There were about 5 receptionists at a long counter, and after about 10 minutes one pulled us aside. We asked if there was any availability in the next couple of days while we were there. The receptionist looked iffy at first, then pulled up the information I had added when I tried to book online and told us she had a 2:30 open and blocked it off in their system for my husband and I. She was explaining to us who our masseuses would be, adding the kind of aromatherapy we liked, and that we needed to arrive ahead of time. As she went to swipe our credit card, she and another staff member started talking about our appointment. Apparently a staff member named J.J. overruled the time our receptionist blocked off for us seconds earlier and booked another couple that walked in behind us, but I guess J.J. was a faster typer? Maybe? We still don't know, because once she realized it was double booked we were told too bad, that's all they had, and nothing could be done about it. My husband and I looked at each other puzzled, like "what just happened"? So in essence, they booked us then canceled us. I even got a welcome email, then a cancellation email that I'm still scratching my head over. After pretty much saying "sorry, too bad" in front of the other people waiting in line, they all went back signing people in like we weren't even there. It was really awkward and not to mention a big disappointing let down. My husband and I left, stunned as to having an appointment, then not, not to mention the treatment after...and not really knowing what to do about it After talking about it, we decided to call to speak to someone about our experience, since maybe that was just a bad day. I've called, I've emailed, and I still haven't received anything back, not even an I'm sorry. My husband and I are on our way home, and we still haven't heard back from anyone at the Quapaw. I even waited to post this hoping we might. We got to do some really fun things in Hot Springs. The Quapaw experience or in a way "no" experience left us kind of down and not to mention kind of angry. Just so weird. I expected so much more than "sorry, bye", but that's exactly what it was. Fair warning to all.

What a cool experience. I'm in Little Rock for work and came to Hot Springs on my day off,…read morespecifically to check out the Buckstaff Bathhouse. I'm so glad I did. The Buckstaff was built in 1912, and once you enter the locker room you step back in time over 100 years. It's one of 2 operating bathhouses on Bathhouse Row, but the only one that maintains the original feel. The treatments and fixtures are the same as they have been for the last century. I was fortunate to have Ricky as my attendant, who has worked at Buckstaff since 1977. He made sure I had a great experience! I also had an excellent massage from Ryan. I can't recommend Buckstaff Bathhouse enough. Step back in time and enjoy the thermal waters of Hot Springs!

First time my husband and I went Staff were wonderful first…read moreof all!! Shout out to Shadow and Theresa. It's good to try new things but I felt like some of the things were a rip off. Example, sitz bath I felt it was pointless and the hand treatment. Massage was probably the best thing. She was so sweet. I did the deluxe treatment and my husband did the traditional one. Ok so for husband part of his experience he felt like it was okay. He stated that he sat on the block of wood with trickle of water for sitz on his back. No water at all. But mine did. So not sure what happened there. It was an old black gentleman that helped. He laid on a table with a dry sheet and nothing else. I did the same but it was hot towels. Steam box was for 2-3 mins long. Needle shower was broken. Not sure if we would do this again. But please look into this that my husband didn't have a good experience at all.

As to ensure that this review is not too lengthy, I will allow the screenshots to speak for…read morethemselves. As of June 18, 2026, I have yet to receive any additional communication from the establishment or any of their staff. I am confident that the owner does a great job with her massages, which is evident in previous reviews, also a deciding factor for my selection of this location. However, my experience with the staff member that was available was not a good one at all and felt like a complete waste of time and money. A simple apology would have spoken volumes. But as you can see, she didn't know what to say and doubled down on that by not saying anything else at all. As an additional side note, I traveled into Hot Springs, from a city about 45 minutes away, specifically for this Thai massage.

Ambiance Cleanliness…read more Very professional Experienced staff of masseuse's The deep tissue massage was very good.

One of the most amazing spas. Bc first time in Hot Springs, I assumed I would do bathhouse…read moreexperience, skip it. They are very touristy and VERY busy (lines out the door) in my mind that means likely not the cleanest. Thai me spa is pristine, the staff is great, massage was amazing, and the hot spring soak was clean and it a serene and peaceful setting. Highly recommend, and a shout out to James, who cured my aching shoulders! Seriously, if you miss this you will regret it.

Would choose Thai-Me Spa over Quapaw (not a true mineral bath) or Buckstaff (men & women are on…read moreseparate floors) if wanting a true thermal spa/bath experience for couples, plus it's outdoors.

Excellent deep tissue by Ginny. Very pleasant. Poor English but very good body language and…read moretranslation app use Repeat customer!!

We had our second 90 minute massage this morning. We were pleased overall…read more But, It was a bit different experience in that the massage therapist are apparently expected to answer the phones while working on clients. This should not happen. Other massage & spa places simply let their voice mail pick up the calls saying they are unable to answer as they are working on a client. They had a receptionist when we were there the 1st time & she answered the phone. This is too good of a place to expect clients and therapists to have their massages interrupted. By boyfriend got Tiffany again & she was excellent. I had Diane who did a good job, but she was not able to tackle some of my tougher areas that would have benefited from stretching & she lacked the reflexology skills I so highly value. I hate to write this but we yelpers need complete honesty from each other, yes? And hopefully the owner will take my well intended feedback to improve their customer's experience. My other feedback for the owner is to have one of their 3 business categories on their YELP page be "massage" rather than specifically "reflexology". I believe it will make it easier for people looking for a massage in Hot Springs to find them. I will still rebook my massages here next time I'm in Hot Springs. Very good experience overall.

Christina is extremely welcoming and enthusiastic. Gives great massage. Deep tissue for me, and any…read morekind you might prefer

I made an appointment online showed up 3 mins early and the door was locked so waited outside for…read more15 mins and tried calling and no one answered. Very DISAPPOINTED

I made an appointment online showed up 3 mins early and the door was locked so waited outside for…read more15 mins and tried calling and no one answered. Very DISAPPOINTED

Always worried trying a new place especially when you are from out of town. But I couldn't move,…read moreso my husband called here. Got an appointment quickly, which is also scary. But I had an appointment with Ivy, and it was one of the best deep tissue massage that I have ever had .

I reached out as we passed by to see if we could get appointments for 2 at the same time. I had…read morechecked on the internet and felt $70 for a 60 minute massage was very reasonable. They said to come on in. We were put in a couple room which was fine. The shop is clean as were the linens they used. I was asked several times throughout the treatment if the pressure was ok and when I commented at one point it was too much, she immediately toned it down. My husband's feedback is that it felt more like being stretched than a typical Swedish massage, but he also enjoyed it. I believe Annie is the name of the woman who worked on me.

Got a great massage worked my shoulders and back and now I'm feeling amazing afterwards. Will be…read morecoming back for a second round

Very good massage my back and joints never felt so good. Excellent communication and wonderful…read moremassage.