What a cool experience. I'm in Little Rock for work and came to Hot Springs on my day off,…read morespecifically to check out the Buckstaff Bathhouse. I'm so glad I did. The Buckstaff was built in 1912, and once you enter the locker room you step back in time over 100 years. It's one of 2 operating bathhouses on Bathhouse Row, but the only one that maintains the original feel. The treatments and fixtures are the same as they have been for the last century. I was fortunate to have Ricky as my attendant, who has worked at Buckstaff since 1977. He made sure I had a great experience! I also had an excellent massage from Ryan. I can't recommend Buckstaff Bathhouse enough. Step back in time and enjoy the thermal waters of Hot Springs!

I visited the Buckstaff Bathhouse on my recent trip to Hot Springs. I also visited another historic…read morethermal bathhouse, so my review is a bit of a comparison between the two. The thing I really enjoyed at Buckstaff that was not offered at the other bathhouse was the steam cabinet. However, this was only about 5 minutes of my visit, so I would say if I returned, I might not go back to Buckstaff. However, I absolutely recommend visiting this one so you can decide which is your favorite! Here is the sequence of events I experienced (thermal bath experience with no massage/paraffin): I got there before 8 and there were four couples ahead of me in line. By the time 8 rolled around there were many more people behind us. Definitely recommend getting there early! The check in process was a little chaotic because the people behind the table just said "whoever was here first, come to the counter." We were all sort of in a blob and once one person jumped in front of someone else who had been there before she had, the vibe got a little weird. I kind of wish they had deli numbers or something, but oh well. I am sure it all works out. The people who worked there were all very friendly, and the people in the treatment room were SUPER busy the whole time, but very friendly. I got changed, got my sheet, and went in for my bath. They offered a loofa but no other extras (like scented salts) but I can understand why since it was a tighter space. If there were any smells in there, it could get really challenging for people sensitive to smells. My bath was fine and I enjoyed the loofa. Then I went to the cooling table. The hot towels cooled off pretty quickly, and they were more draped over me than wrapped (which was what I saw for everyone, so it wasn't just me). I don't know if that is why they cooled so quickly, but I was kind of there in cold towels for a bit which was less pleasant. Next, I went to the steam cabinet which was my favorite. I did not know how I would feel because the steam cabinet is so strange looking, but I would 10/10 want to do this or something like it again. It was like the best of both worlds being able to breathe regular air while experiencing the benefit of a steam sauna on my body. Next was the sitz bath. I was looking forward to this unique experience, but I could take it or leave it. Maybe I don't have the concerns that would make this a dream come true feeling, but I kind of just felt awkward and like I was sitting in warm water on a towel. I then went back to get dressed and leave. It was overall a great experience I feel very lucky to have had. Hot Springs offers some "nowhere else" type National Park experiences, and I definitely 100% recommend supporting the thermal baths and their employees! I would take my own clean flip flops for next time. I think they offer spa shoes, but I don't remember seeing anyone who had them.

Do yourself a favor and go here for a message!! Most incredible massage experience I've ever had!…read moreEverything was perfect and all senses were attended to with the perfect balance of ambience and attention! Highly recommend the deep tissue massage with slight Thai influence!! Bravo!!! Ask for Kaylee for the best one hour massage of a lifetime!!

As to ensure that this review is not too lengthy, I will allow the screenshots to speak for…read morethemselves. As of June 18, 2026, I have yet to receive any additional communication from the establishment or any of their staff. I am confident that the owner does a great job with her massages, which is evident in previous reviews, also a deciding factor for my selection of this location. However, my experience with the staff member that was available was not a good one at all and felt like a complete waste of time and money. A simple apology would have spoken volumes. But as you can see, she didn't know what to say and doubled down on that by not saying anything else at all. As an additional side note, I traveled into Hot Springs, from a city about 45 minutes away, specifically for this Thai massage.

Made it back for the deep tissue massage. Miranda was great. Will most definitely return and I will…read morerequest Miranda again! I highly recomend!

One of the most amazing spas. Bc first time in Hot Springs, I assumed I would do bathhouse…read moreexperience, skip it. They are very touristy and VERY busy (lines out the door) in my mind that means likely not the cleanest. Thai me spa is pristine, the staff is great, massage was amazing, and the hot spring soak was clean and it a serene and peaceful setting. Highly recommend, and a shout out to James, who cured my aching shoulders! Seriously, if you miss this you will regret it.

Excellent deep tissue by Ginny. Very pleasant. Poor English but very good body language and…read moretranslation app use Repeat customer!!

We had our second 90 minute massage this morning. We were pleased overall…read more But, It was a bit different experience in that the massage therapist are apparently expected to answer the phones while working on clients. This should not happen. Other massage & spa places simply let their voice mail pick up the calls saying they are unable to answer as they are working on a client. They had a receptionist when we were there the 1st time & she answered the phone. This is too good of a place to expect clients and therapists to have their massages interrupted. By boyfriend got Tiffany again & she was excellent. I had Diane who did a good job, but she was not able to tackle some of my tougher areas that would have benefited from stretching & she lacked the reflexology skills I so highly value. I hate to write this but we yelpers need complete honesty from each other, yes? And hopefully the owner will take my well intended feedback to improve their customer's experience. My other feedback for the owner is to have one of their 3 business categories on their YELP page be "massage" rather than specifically "reflexology". I believe it will make it easier for people looking for a massage in Hot Springs to find them. I will still rebook my massages here next time I'm in Hot Springs. Very good experience overall.

Christina is extremely welcoming and enthusiastic. Gives great massage. Deep tissue for me, and any…read morekind you might prefer

I reached out as we passed by to see if we could get appointments for 2 at the same time. I had…read morechecked on the internet and felt $70 for a 60 minute massage was very reasonable. They said to come on in. We were put in a couple room which was fine. The shop is clean as were the linens they used. I was asked several times throughout the treatment if the pressure was ok and when I commented at one point it was too much, she immediately toned it down. My husband's feedback is that it felt more like being stretched than a typical Swedish massage, but he also enjoyed it. I believe Annie is the name of the woman who worked on me.

My husband and I booked a couples massage here. Although very pleasant natured, I was unable to…read moreeffectively communicate to the masseuse that she was hurting me. I have a few bruises popping up this morning and many painful spots where she used her elbows along my ribs and arms. She applied extremely heavy pressure to the median and radial nerves in my arms and also to my temples, which are now bruised and swollen. I can barely touch those areas without pain. I've had Swedish and shiatsu massage before so I'm aware that massage can make you a bit sore the next day, but it should not leave bruising, swelling, and pain. We tipped them well, despite the painful experience, because the language barrier prevented me from explaining my concerns, and they both expected a large tip, apparently. On the other hand, my husband received a relatively light massage- I guess we should have swapped masseuses.