I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick

I started off with several quotes for a brake job on a 2021 Nissan Sentra. Spencer reached out…read morewith one and after reading his reviews, I chose to work with him. He let me know he was licensed, certified and insured. Once he mentioned this, I did ask a few of the others that sent me a quote if they were and suddenly, they became unresponsive. Spencer took the time to explain what my car needed, the time, and the cost. He updated me every step of the way. I asked him for quotes on a few other things my car will need in the future and again, he provided quotes for each and detailed the process and what his work included. Spencer has my business for life. I have already recommended him to several family members and they are eager to work with him.

Had pads/rotors replaced on my 2019 4runner. Second car I have had Spencer work on. Upfront…read morepricing. Shows up on time. Quality Work completed quickly. Can't recommend Spencer enough.

Excellent customer service! Knowledgeable and professional…read moremechanics! Outstanding job and shop.

I really cannot recommend Southend Auto Care enough. A simple Yelp search and was able to get in…read moretouch right away and in similar fashion, scheduled right away. They met my level of urgency with empathy and the same level of care that I had for my vehicle. From start to finish the experience was top notch. They checked every box from excellent customer service, transparency, fair pricing, and consistency. I truly did not expect to hear good news after dropping off my vehicle off nor did I expect to receive much communication but their entire team really went above and beyond delivering my vehicle back to me same day (of course this will always be a case by case basis but my point is that they don't leave you hanging around waiting). Thank you so much for getting me back on the road!

I'm very grateful to Yurii for his work! A true professional. I had an issue with my 2003 Ford…read moreF-150 -- the truck wouldn't start. Yuriy came over and literally started it within a few seconds. He quickly explained the problem: a faulty starter. He honestly told me that it could be repaired, but without a 100% guarantee, and recommended replacing it instead since a new starter costs only around $150. I really appreciate his honest approach -- he always tells the truth and doesn't try to make you spend extra money. Excellent specialist, highly recommend!

Yurri is a great guy willing to try to assist with all car electrical issues. I would recommend him…read moreto all my friends.

Honestly, surprised to see any negative reviews for Bucky's (at least this location)…read more I have brought my car here twice - once for a tune up, and most recently for a pretty serious issue that has me debating whether it's time to junk my car and just get a new one.... (Haven't decided yet ooop!) After a scary drive home with my car shuddering and smoking, I took it into Bucky's the next morning for them to do some peeking around. They called me in a timely manner on the same day with their theory but decided to keep it overnight to do more thorough inspecting. The next day he did a block test on my car and found it was more serious (aka expensive) than we had anticipated. He did solid research on pricing for me to attempt to the get best parts at the most affordable price that he could which I really appreciated! We decided to pick it up and take it home and decide what next steps would be (hefty fix on an older vehicle or buy a new one) and Robert (I thinkkkk that was his name, the guy who helped me the whole time) was totally cool about it and didn't try to upsell us or convince us to sway any each way. My car was there for almost 48 hours with all of the testing and poking around and I was pleasantly surprised that Bucky's didn't charge me a CENT for any of the diagnostic work or for keeping it there almost a full day after they called me with the final discovery. If we decide to take it back there for the fix, I'll definitely update - with the service I've received from Robert and his team so far, I'm guessing it'll remain 5 stars.

They ripped me off!…read more Should have gone to a dealer for service And now it's making noises that wasn't an issue until the touched it!

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

REALLY happy and satisfied with the work I had done on my 92 Wrangler YJ. Bob and the whole team…read morewere just great with taking good care of me and my rig. I had never left it out of my sight before and they had it in their care for a month and put my mind at ease. I am doing a restoration and had some mechanical done prior to my visit to Billy Bobs for the remaining work. I provided a list of wants and needs as well as some questionable concerns from prior mechanics. All of my action items were included as well as their additional findings when examining my Jeep in a professional, clear, and detailed report. Having a safe and reliable vehicle was my top priority. Communication back and forth during the work was fast and efficient and they pointed out additional areas the other mechanics missed and got everything fixed right and proper. I NEVER felt taken advantage of. When I picked it up they had it out front and ready to go. Driving it home was like driving a brand new Jeep! Everything was smooth and felt and sounded great. Everything I came in to get done was done and then some. They even took care of some special requests from me not in the original estimate. I cannot express enough my satisfaction with this establishment, the quality of work they provided, and the personalized service received. A real family business that I will recommend to everyone in my Jeep community. Top notch! Thanks everyone!

What a joke - bob or billy, (whatever his name is) is just a loser. He exudes that his job is hard…read moreand therefore my customers are second to my struggles. Sarcastically stupid he can't answer basic questions without acting put out. You know this is the same guy that complains about service at other places. This shop was the only place that had a part I wanted/needed quickly. However, I decided to find a different shop that had to order it, In my opinion businesses like this should be out of business but unfortunately there is a big enough population to support complete shite.