Drove by the Jiffy Lube, seen the guys and girls out there turned around Eric and the rest of the…read more crew was phenomenal went over every aspect of my car made sure I was feeling good and comfortable about everything I was purchasing and doing highly recommend bringing your car down here for a local oil change

Went in for an oil change and I only had one car in front of me. Took them one hour to finish the…read morecar in front of me while I was waiting in my car with it off. Pulled in to get my oil change and everyone in there was giving me dirty looks and they just started changing my oil without ever talking to me about what I needed. Very horrible service. Will not be coming back

Came in a little early for oil change and they said, hey we have a top off policy and got me back…read moreon road within minutes. That's integrity right there. Thank you team!

Had such a great experience at this Jiffy Lube! The team that helped me were Seth, Jason, and…read moreJeral; they made me feel at ease with their hospitality and their knowledge. I don't know much about cars, but they left me driving away confident. I appreciate they checked other areas of my car not just my oil and always asked if I would like to fix the issue there judgement free. I will be coming back here, glad it's close to home!

I asked this shop to do a diagnostic on my power steering. A different shop told me I needed a new…read morepump which would cost $1900 to install. Sterling did two test drives and told me they didn't find any issues. They did a flush, replaced a belt and charged less than $300. I'll never go anywhere else again. My brother used them for years. Don't know why I even considered someone else.

Have used them several times from transmissions to brakes and they are now my go to shop.read more

My car started making this noise, it was like "SCREEEEE...!" I turned the radio down to hear it,…read moreand then, scared, I turned the radio up louder so I wouldn't have to hear it. Finally, the noise got more and more frequent and I decided I just couldn't ignore it any longer. I'd have to find a mechanic. But, you know mechanics. I didn't want one who would rip me off. So, I turned to Yelp. Thank you, Yelp! Doug diagnosed that scary noise as my brake caliper (unfortunately), and showed me exactly how it was causing my brake pad to wear down unevenly. Then he got to work fixing my car. In the meantime, I called my father on the east coast (who listens to Car Talk), he agreed with the diagnosis and thought Doug was charging me a fair price for brake caliper replacement and a brake fluid flush. While he had my car, Doug did a full safety inspection which gave me peace of mind that when I drove out of there, my car was in great working order and Doug even gave me some tips for things like my next oil change. All in all, I felt like not only did I get my car repaired at Simply Auto, I found a mechanic I can trust in Doug and a place that I know that I can go back to the next time I have a problem. And that's a pretty valuable thing.

Had an inspection done on my suspension and an oil change with Tony Buck a few weeks ago. I was…read morecalled a few hours later and he suggested I replace the backing plate and new struts. When I got my car back I noticed that some of the things that I asked for were not done and I was still being charged $69. On the paperwork Tony put in the wrong oil when I confronted him about it he acknowledged that he didnt do the things I ask and then refunded some of the money. As for the oil change which cost $98, he says the paper is wrong and he did the oil change. But he never reset the computer..still says 50% oil and never put a "next service date" sticker. So how am I suppose to believe him. As for the struts he kept pulling up something that wouldn't even fit on my car. Also during that time he repositioned my license plate without my consent to the center when I like mine on the left side. I kept calling to speak with the owner, Doug and Tony always answers and tells me he isn't available. I'm writing this review to let everyone know that this mechanic is not knowledgeable or trustworthy. I will not be bringing my car back to this place.

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

He is great person and mechanic over all. Very good at communicating. Gave an ETA of when he would…read morearrive and was on time. Did some testing on my magnum found out the problem could be the fuel pumps changed them and got my car starting back up. Very genuine person. Definitely coming back to use his service and his prices are more than fair. Best mechanic I've met.

My wife and I were in the market for a new vehicle on a Sunday. We were looking in the Kent area…read moreand we wanted someone to perform a vehicle inspection before we bought the car. Jack was quick to respond and very communicative about what his eta and what he was doing. He arrived on time to the car lot and answered all my questions. He did a very thorough job and gave us am honest unbiased opinion on whether or not we should buy the car. There some notable things wrong with it which he pointed out and even estimated how much those would be to fix. We felt confident buying this used vehicle because Jack was there to tell us his thoughts. We also loved that he was very kind and relatable. We immediately felt like we could trust him. I will say the one con was instead of an email detailing everything he found on some official looking letterhead. We just got a text message.

This place is closed, I'm glad they closed. I bought parts here for about 15 years. THey were…read morealways a great local parts store. Sure their prices were a little higher but you paid for convenience. During the end of their run I took a vanagon there. They had it 8 days for "tests" charged me $500. One terminal on the coil was broken and the condesor was the wrong one (i bought it from them and they sold me the wrong part) I go to pick the van up and the battery is dead and it wont even start. I gave them a list of 5 things I wanted fixed, they fixed one thing and told me my van was "done" I was very sad to hear of freds passing. The business died with him.

A well stocked shop with a very knowledgable staff. They always diagnose my Beetle, and then call…read morebefore they do the work, so I know what to expect. Pricing is fair and comparable to other shops...

Tracy and team has always gone above and beyond helping with taking care of my car. This family…read moreowned shop needs more than 5 stars. They deserve 10! It definitely feels like family when we get a chance to reconnect with car service needs. I highly recommend this place for any car troubles you encounter. Thanks! ******BEWARE! There is a extra 3% credit card charge if you pay with Credit card, the business didn't tell us, or had it mentioned on paper, there was no sign also. So just FYI IF YOU ARE PAYING WITH A CC PLEASE NOTE THEY CHARGE A 3% fee!!! Wish they had told us about it we could've just paid cash instead of charging your consumers an extra fee!

TDLR: This shop damaged several components throughout a repair, billed additional work without…read moreconsent, didn't test drove to verify repairs/safety, and refused reimbursed me for the parts that I had purchased out of pocket due to their negligence. My 2007 Lexus RX350 had terrible vibration/tracking issues. I suspected a rack and pinion, but I decided to spend the $145 for an official diagnostic at this reputable shop. The diagnosis came back as the rack and pinion and rear suspension bushings. After discussing a course of action, it was recommended to start with the rack and pinion (which I had already purchased). I agreed and dropped off the car and parts a few days later for the repair. A few days later, I received a call that car was "ready to go". There was no mention of any issues, so I happily paid for the repair ($982.94 in labor) and left the shop. As soon as I left the shop, not only was the issue worse, but several dash lights were on (ABS, VSC, CEL). Clearly the tech did not take the car for a test drive to ensure the safety of the vehicle. I took the car home and decided to diagnose the issue myself. It turns it was the pair of rear knuckle bushings, connected to the rear trailing arms, that was actually causing the issue (not the rack and pinion). I purchased the bushings kit and scheduled the drop off for the fix. To ensure that nothing else was touched, I wrote on the early morning drop-off form for the replacement of "only the rear knuckle bushings" and followed up with a call to clarify this. This repair can be done with a universal ball joint removal tool without the knuckle being removed -- a relatively straightforward, simple job. A few days went by before I received a call notifying me that several components were damaged during the repair. I decided to stop by the shop to investigate and it turns out that they had removed the both knuckles and removed all three trailing arms to press out an additional bushings. Several bolts/nuts were damaged, two forward trailing arms were cut, and I was surprised with a bill of $673.79 for labor. Reluctantly I went back home and purchased the damaged parts which ran me another $400+ out of my own pocket. A few days after I dropped off the parts, I received a call that the car was fully repaired and ready for pickup. I confronted the shop about the damaged parts and unnecessary labor. They didn't own up to the mistake or even acknowledge it. There were other customers in the lobby, so I decided not to escalate it further. I was given a courtesy "AAA discount" for $50 as a concession. The bill came out to $872.32 after the "discount." I can tell that the staff was irritated and I was sent off without an apology. Again, the tech did not take the car for a test drive to ensure the safety of the vehicle. The dashboard was littered with warning lights (ABS, VSC, CEL, AFS, and Brake). I drove it straight back to the shop, where I was clearly not welcomed. They didn't invest further until I kept pushing for a resolution. They agreed to take the car in another day. I took the car home again and diagnosed it myself. It turns out that the rear-left ABS line and AFS sensor were both damaged when technicians dropped both knuckles. Again, I purchased the parts myself and took it back into the shop a few days later. When I finally went back to pick up the car, they handed me the keys and expected me to just walk out. I stood my ground and asked for a reimbursement for the parts that they damaged (for the 2nd time). Again, no apologies or acknowledgment of fault. I was denied a reimbursement and was offered a credit towards a future repair instead. In disbelief and disgust, I left. I was hesitant to post this review since I understand how difficult it is to run a business, but my experience was a total nightmare and I felt that it had to be shared.