I needed a tire switched to a new rim and called these guys and they got me in right away! Very…read morenice people and they do great work. I'm so glad I found this place and I will be using them for tire work and other things in the future!

This place is amazing! They are so professional and friendly as well. They take time to explain…read morewhat is going on with your vehicle and what you're paying for. The level of expertise and professionalism is beyond F I am very impressed with his place and will definitely return for any issues in the future!

Very helpful, friendly, punctual & professional service! They helped me pick the right tires for…read moremy driving needs

I've never really had a great experience when it comes to mechanics or auto repair shops, because I…read morefeel like I'm going in completely blind and uneducated, just hoping that the team doesn't take advantage of my naivete. However, Meekhof has always been super friendly. I've had to vist them twice in the last couple of months due to an issue in my car and they fixed it pretty quickly. They provide a shuttle service within a certain area but I didn't use it. Their hours are pretty convenient (early mornings at least) and if you can't make it before close, they can give you a call and let you pay over the phone and leave your key in a secure area to pick up your car if needed. While no one ever wants to go to an auto repair shop unexpectedly, the guys at Meekhof took care of me and explained it to the best of my ability to understand. Prices were definitely fair - I got a couple quotes from local dealerships and they beat the price by a couple hundred dollars! Definitely plan on keeping these guys as my local repair shop.

Just took my vehicle to Bauer, formerly Meekhof, for tire repair and after deciding to leave…read morebecause a tire quote seemed exceptionally high, they wanted me to sign a refusal-of-service waiver, which I refused to do. The younger man at the counter threatened to keep my vehicle if I didn't sign it. That threat, Bauer, is not only asinine, it's legally called "an unlawful detention of property." A repair shop CANNOT hold a vehicle simply because someone refuses to sign a refusal-of-service or liability waiver. Good thing you relented. You'd have a lawsuit on your hands right now. By the way, I just got the two Pirelli tires you attempted to overcharge me on for $200 less than your outrageous quote, including all installation costs. You tried to take advantage of a woman new to GR and in need of the repair of a flat tire. But you messed with the wrong woman. Go elsewhere, people!

Recently had both my car and my husband's truck in for service. Their mechanics are friendly and…read moreknowledgeable. They are always honest and I never feel pressured. Prices are very reasonable. Mason Street is the best!

Mason Street Garage is a local auto shop tucked away off Fuller on the NE side of Grand Rapids…read more It's really close to my house and I'd heard the name before, so when I started having car trouble I gave them a call. The guy who answered the phone, Rick, was super friendly and very polite. He told me I could have my car towed that day and they'd try to take a look at it, but it was a Friday so he wasn't sure if they'd get to it. Totally fine. He gave me the number of a tow company that they work with that picked up my car. I didn't hear anything by the end of the day Friday, so I figured they weren't able to get to it. On Monday I got a call from Rick who gave me the bad news... pretty expensive repair but I had already figured that out from Googling. He said he'd order the parts and hopefully get them yet that day. I didn't hear anything back by the end of the day, so I figured they weren't able to get to it. Ha! Then I got a call on Tuesday afternoon saying my car was ready. Luckily my boyfriend and I work together so I wasn't needing a car while it was being worked on. Rick was again super friendly and polite when I picked up my car and everything is running smoothly again. He even followed up with me a couple days later via text to see if everything was still going okay. The lack of communication I experienced the first couple of days might stress some people out, but I wasn't too worried. I will be going to Mason Street Garage for all maintenance from now on. It's really nice to support a local business that cares about their customers and provides friendly service during what can be stressful situations.

Historically I've dreaded visiting the mechanic as a female who knows nothing about cars. Northland…read moreis an exception. They recently replaced brakes in my daughters car, and in mine. Just towed our unworking car in for evaluation. I have total trust in these people and the customer service is really great. #customerforlife

Great customer service and very fair prices! Support local. I'll definitely be back and would…read morerecommend this crew for your repair needs too!

Two times, I had my truck in there with pretty major issues, they were very honest, fair, and…read moreupfront about what needed to be done immediately versus what could wait. Their pricing is more than fair, they were speedy, and always very friendly.

The only honest mechanic that I have come across is CARS auto in Jenison just off Chicago drive and…read more18th. He was super honest and they got the diagnosis right on my jeep first try. Didn't replace unnecessary parts and were cheaper than everyone else that quotes me. They were honest about their workload and still managed to get the job done way earlier than expect. They are my go to for now on!

I backed into a truck's bumper (stainless steel) with my plastic Toyota bumper and I had a big dent…read moreand the bumper was hanging. I stopped at Car and Collision and the manager was so kind. He took my car into the garage and worked a small miracle on my car. The dent was gone and the bumper was reattached. We have gone to this place for over 40 years and have always gotten great service, but with new owners now, I was not sure. They are definitely keeping up the great work that Jim started. They were kind, respectful and so willing to help. I would recommend this place to anyone who admires good service with a smile. Thank you again for your kindness. I will be back. Cathy Mulder

Jim, the person that does estimates at Burton Heights Auto Body will promise to do things and then…read morenot follow through. I had an insurance claim that needed attention. Jim gave me an estimate a few months ago for additional minor repairs along with a complete paint job. When it came time to do the work, Jim then increased the price dramatically. He then promised to raise the vehicle on a lift when it was in the shop to give me a more accurate estimate. That new estimate never happened as Jim said parts were not available. I checked online as soon as I returned home and found several sources for parts. I also asked for an alignment while my vehicle was in the shop. Jim told me that someone crawled underneath the car and said it did not need an alignment. That is not how you check alignment. Really, If the vehicle pulls to the left or right then it is alignment related. The vehicle was never raised on a hoist nor put on an alignment rack. I let Burton Heights Auto Body repair my vehicle and was not satisfied with the service, nor the deceit and unkept promises. I have referred many people to this establishment in the past making the company many thousands of dollars. That does not include the thousands that I have spent. Yet, when I had to go through the process all Jim cared about was the insurance check and not making the customer happy by meeting the requirements and promises that he made to me. Deceit is not good business... NO MORE REFFERALS!

They replaced the door on my BMW X4 while doing bodywork. The inside upper door panel they used was…read moreextremely worn, and was not my original door panel. I will never go back.

I wouldn't suggest any other body shop. I have had my cars to Rodenhouse Body Shop several times…read more Vaughn & Patty, the owners are so easy to work with, very professional. Very easy to set up an appointment to get my car in by appointment. Much more reasonable price than bringing my car to the dealership.