Dayna, Sales Rep. provided great service to me and solved my issue like a Boss. I am so grateful…read morefor this store, and it's professional and personable staff.

I do not recommend setting up business service at this location. Rob sold me the $10/line bring…read moreyour own device plan with $2.47 in taxes and fees for each device. My first month's billed was over double what was expected. Rob said that he would make it right, but the next month the bill doubled again. During the sales phase Rob was responsive to questions. Since the sale, he has not responded to my questions and I have been forced to cold call him at the store, but even that has been ineffective. Back to T-Mobile for me.

I went in to purchase a new iPhone and everyone there was very helpful and courteous. I got what I…read morewanted and walk out a happy customer. Thank you Spectrum employees that took care of me. I very much appreciate the attention I received.

Service is bad, internet never stays consistent with speeds. If we had any other option we would…read morenot use spectrum.

Great experience. They set expectations for the installation and delivered to those expectations…read more The quality of the fiber connection is tremendous.

As an IT Consultant I appreciate a solid, responsive Internet Service Provider…read more Iglou Internet Services is just that, reliable and responsive. I have used them for years for both my Internet and my clients' connectivity needs. If you have ever had an issue with internet and waited on hold, you know what I am speaking of. Or my favorite on-hold message, "if your internet is down, please visit our web site, at..." Iglou has real people, real technicians, you can reach by phone. I appreciate their service, they are local and have been around for over 30 years. I had a problem this week with a client, Iglou worked with me fast. Internet connectivity is a must-have for business today.

Horrible. No customer service. I moved into Mellwood arts and purchased a 30 day pass of bluegrass…read moreWiFi and emailed them requesting a receipt. No reply. After two weeks, the WiFi stopped working and I called and spoke with a rep who didn't seem to care and wasn't able to resolve the issue- she said the router must have been moved and I was too far away. I then requested to cancel and have the prorate refunded and she said she would enter that request. I also emailed them requesting to cancel service and still haven't received a reply after four days. Would never do business with them again.

Definitely the place to go if you are a business in need of a full service ISP. They have 25+…read morepeople on staff that can do a lot more than just sell you an Internet connection. totally saved us money and helped us.

I just moved back to Lou, and can't believe how BAD! Spectrum internet service is! It goes out…read moreseveral times a day for hours at a time. Support is AI-based and ends up being useless-- always says to just reset modem/router. It's NOT NORMAL to have to reset several times a day! RUN!, don't walk away from Spectrum for internet service in Louisville!

14 walk-ins and 4 employees in the back room. I was smart enough to have a reservation. That left…read moreonly 3 employees on the floor. It's a shame because the store had only been open for 45 minutes! WHAT EVER HAPPENED TO CUSTOMER SERVICE? I didn't find it at this store . I felt sorry for the walk-ins. One actually walked out!

The customer service was quick and so kind! Very helpful on helping me find what I need in a phone!read more

Amazing staff, great phones at a great affordable price! They set it up and I was good to go! I…read moreditched my garbage Apple and now have a great LG that is ten times better! Local office you can go to anytime you have questions. I love Boost!

I had been with DirecTV for 7 years and hated having to hassle with them every year to lower my…read morebill to a price I was willing to pay. It was the same thing every year, call them up and tell them that my bill was too high and then they would enact some discounts that would save me about $30 a month but were only good for a year. So the next year I'd have to call them up and do it all over again. Well last November when I called to complain about my bill they refused to lower the rate. I guess that now they're a part of AT&T they are unwilling to negotiate on price. So I decided to try switching to DISH. BIG MISTAKE!!!!! DISH suckers you in with their low initial rate but then once you add in extra packages to get what you want it ends up costing MUCH more. I believe their current introductory package starts off at $39. Sounds pretty good right? But wait, you want local channels? Well that's not included. You have to pay an extra $10 a month for that. Who the hell doesn't want local channels?!?! You want a DVR? That's extra also. You have 2 TV's? Yep there's an extra charge for that too. So my monthly bill ended up being $70 a month. That's quite a jump from $39 but still better than I was getting with DirecTV so I decided to go for it. The phone operator told me about the 2 year contract and I told him, "Hey wait a minute. I'm not signing up for 2 years when I haven't even tried your service out yet." I forget what he told me exactly but he definitely gave me the impression that I could cancel if I didn't like the service. When the DISH installer came out to set up my equipment I also asked him about a trial period and he told me I had 30 days to cancel. So everything was going OK until the day of the Super Bowl. We missed the end of the game so I tried to find highlights on ESPN only to find out the package I had did not include ESPN!!!! I called up DISH and was told, "If you want sports channels, that's an extra $10 a month." Gimme a break. What a scam! So now I'd have to pay $80 a month for pretty much basic cable. No pay channels like HBO. I just wanted the standard stuff like Food Network, HGTV, ESPN. So the next higher package was $84 a month and included ESPN but took away DIY and Cooking Channel!!!!! How frickin lame!!! So now I wasn't saving money over DirecTV anymore and decided to cancel the service. I had DISH send out the installer to remove their DISH and take their boxes back. To top it all off now they're trying to charge me a $500 early termination fee even though 2 people at their company told me their was a trial period!! I have filed a complaint with the Denver Better Business Buereau and I will be taking DISH to small claims court if they refuse the waive the fee. Stay far away from this company people. Their channel packages are completely predatory and set up so that the only way you can get the channels you want is to pay for the expensive plans.

More shopping channels than anything else on basic. Upgraded to sports package and still not…read moregetting the games we want to watch. Had a technician scheduled today for 12-5 pm. Received an email that he/she wouldn't arrive until 8:30-9:15 PM. Who does that?!? He wouldn't even be able to see what needed done outside. Called Dish several times AND used the app chat. No one can give me an explanation. I asked for a bill credit since the tech never showed by 5 pm. Of course I was denied.