Jose, Jose, Jose has the best customer service in town. Solved all my phone problems courteously and in an efficient manner. In other stores I have been treated like a non-entity. He should be promoted, as he was multitasking at the time (he was the only guy in the store) and was still efficient and able to deal with me, and I'm not easy. read more

He did a great job helping me, transferred my information to AT & T . When I came inside spoke very nice and clearly. I asked questions about getting new phone information. Gave me very nice installment price and affordable for monthly payments plan. Last August 29,2025 afternoon time. read more

Jose help me resolve my issue with patience and professionalism. I totally recommend shopping here. He's efficient and super helpful. Makes life easier walking in for help and leaving relieved. Thanks again Jose! read more

Jose was great! Excellent Would recommend If you are lookinh for a good phoen store come to this place for your next phone. read more

I do not recommend this place. There was only one staff working here which is not knowledgeable, not very talkative, and lack a lot of product knowledge! I got an iPhone 15 pro max and since it's been giving me horrible reception bad antenna and I believe this phone is broken or refurbished, never in my life have I encounter a phone with this many issues with bad reception went to the Apple Store and they say it's the phone not the carrier! It's too late to do anything as I didn't purchase insurance!!! I've should've read all the red flags upon entering. He's nice but just super slow in everything he does and I wanted to run out and cancel everything which I should've!! read more

I just purchased my phone today, YAY! Jake was very helpful and helped me pick the right plan for me. Strongly recommend!!! Thank you Jake read more

AT&T Store - I just purchased my phone today YAY! Jake was very helpful to guide for the best plan for me!!! Check this place - Mobile Phones Near Me - Anaheim, California

Jose knows how to do his job well. I Wanted to upgrade my iPhone 11 to 13, walked in on a weekday first thing in the morning, and the service was quick and seamlessly completed, without a hitch. Even after I got confused, due to my lack of technological background, or maybe my not having had caffeine, he helped bring me to understand. Also, I believe his co workers name is William? He was a great help too, making my time there worth the while. Thanks! This will be my go to AT&T. read more

Jose has great customer service and we were recommend by family to come visit him to take advantage of the iPhone 15 Plus offer for myself and my husband. 5 star experience. read more

Super fast service Jose was a beast getting it done 200 mpg I was impressed God bless you guys read more

Worst Service I've had, period. Jose was assisting us with our order and when it came to the address everything was ok EXCEPT for the apartment number. Our number was not in the system which should have been a red flag, but he told us "Don't worry I'll figure this out". So we assume that he was able to get the right info on it. WRONG. He put our order into the wrong address, which lead to numerous phone calls with technical support, the modem being shipped out to the WRONG ADDRESS and THREE WEEKS WITHOUT SERVICE. All because Jose pushed an order through without confirming the correct address or even going through the right process so we could have internet sooner and billing to the correct address. So after about 30 phone calls with sales and service, we cancelled our "service", how many hoops does somebody have to go through to get internet? If I had to sum up my experience with this store in one word, it would be: Ridiculous read more

AT&T Store - Their business card they handed to us after the order was "complete" - Mobile Phones Near Me - Anaheim, California

Jose , William and Tarek went above and beyond to help me switch over from T-Mobile to AT&T. Was able to walk in, port my line over and walk out with a new phone I can truly say that I am happy to be back with a reliable company and services. Customer care here is amazing and will make sure you leave happy. Other stores never called me back the way they promised. I wish local stores follow the way this store and team leads. read more

Check your product that you buy in this store. There are better AT&T store out there this one is not one of them. Check for wear signs specially on the charging port. Went to a different AT&T store and its much better product and better service. read more

AT&T Store - Mobile Phones Near Me - Anaheim, California

So many things i want to talk about regarding this store, I usually don't write reviews unless if i'm very happy with the service! First the location is just so perfect, it's on Brookhurst right next to my work, it takes me less than 5 minutes to get there. Moving on to my experience over there, the staff were taking all the necessary precautions, hand sanitizers, face masks& gloves. They greeted me as i walked in and i didn't wait for a long time, very quick with their service which is something I appreciate because i'm an impatient person lol, even though they're quick but still efficient. Jake was so helpful and friendly, he explained to me everything about the new phones, costs and bill. I will definitely come back to this location if i need anything! Thank you so much! read more

Yo recomiendo este lugar porque tienen excelentes servicio al cliente, son muy amables muy atentos, te dan opciones, te hablan con la verdad no te mienten. ya sé que tal vez para muchos puede estar retirado el lugar porque yo vivo en la ciudad de Lakewood, y no me importa ir hasta allá porque vale la pena el trato que recibo. Ojalá y muchas tiendas fueran iguales. Me refiero al personal. Gracias! read more

We bought a phone online but had trouble activating it so we brought it here. The guys were SO HELPFUL. It took a good amount of time for them to get it fixed over the phone with AT&T support but they were so determined to get it fixed for us even though it took time out of their busy day - and we didn't even buy the phone here! Highly recommend this store to everyone, you won't be disappointed with the high level of service they provide! read more

AT&T Store - Mobile Phones Near Me - Anaheim, California

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The gentlemen (Emad, Tarek & Jose) were very knowledgeable and accomodating. We overstayed our welcome due to a transfer and Emad and Tarek were kind enough to stay after hours to finish the transfer. They went above and beyond with their customer service. I would definitely recommend this store for new and current customers. read more

This store has the best customer service by far, Jose assisted me with switching to AT&T and made it a smooth and hassle free process. Thank you!! read more

Proud ATT customer! Want to give a shout-out to the staff for helping me through every concern ! Keep up the good work and want to give a special shout out to the owner in charge for saving my day with a jump a while back I would've been late for work if he didn't provide a jump to my dad's old car and even gave me a solution to why it hasn't been turning on sufficiently Thanks! read more

I would not recommend this location. It's a very small store, so I was hesitant. Should've trusted my gut, but you never know. Anyway, went to sign up for a new plan. The 1 worker didn't even say anything when I walked in; he was just looking down at his tablet while sitting at a table. My husband was already in there so I asked my husband if he was being helped. He said no and that they were waiting for me. No one else was in the store. I thought, ok... the guy finally looked up and asked for my phone number. He proceeded to enter in the info, but didn't really seem like he knew what he was doing when I asked questions. He was just typing into their website or whatever; Things I seemingly could have just done from home. Towards the end, I tried to make sure we'd get the 20% discount for being internet customers. He kind of stumbled with a response and then asked whose name it is under. It's under mine, not my husband's who the phones were going to be under to get the work discount. Rather than offering to help us switch the name on internet, he just said, well do you want to see how much it would be without the discount? I had enough at that point. Of course I want my 20% off.. it worked out since I wasn't feeling comfortable with his lack of knowledge or friendliness. I'm sure he was trying his best, but with complicated and expensive phone contracts, I look for more from the worker. He seemed simply like he only knew how to follow the prompts on the att app he was using to enter info. read more

I needed to replace my phone on a Sunday evening and was desperate to find a store open. I called this place and though they just closed for the day, Jake was kind enough to stay after hours to wait for me to get to the store and to help me get a new phone. The whole process was quick and seamless. Highly recommend! read more

Great customer service, William did a great job, we came back twice. I would recommend to all family and friends

This place has 5 stars because they are quick and honest about what products they have in stock. My daughter needed a new iphone. We were in and out of this store in 25 mins. Awesome!! read more

I got my new iPhone from there , the service is great and definitely the best at&t I ever been to

Excellent experience! Jake was incredibly helpful and patient. So glad I switched from t-mobile.

Stop with a friend to get a new case and cable. Nice store. Friendly service. I don't use ATT but I hear the service is great

First time visiting this location and we are so pleased with the customer service we received. We got everything we came in for, taken care of. My son is super happy with his new phone. Thank you to the gentleman who helped us set everything up! Thank you for being patient with us, I know we stayed just a couple of minutes past the closing time haha:)! We recommend this place to anyone looking for an AT&T store. We wouldn't go anywhere else! read more

Great Customer Service! We arrived 20 mins before closing time and we asked if it was okay to get an upgrade, they made no hesitation to help us out. They even stayed 45 mins after closing to make sure everything was working properly! Thank you! read more

After nearly 6 years, my iPhone 8+ was finally starting to deteriorate. I came in to get the new iPhone 13 Pro Max, and left with an amazing experience. William and Jose were able to not only get me a new phone, but was also able to help me trade in my old phone for a major discount! They were even kind enough to put on a new screen protector for me. Highly recommend for anyone and everyone to come in. read more

AT&T Store - IPhone 13 Pro Max - Mobile Phones Near Me - Anaheim, California

So kind, considerate, and friendly !!! What stands out here is the customer service every time, I'm always greeted with a smile and someone always answers every time I had to call in or online chat with a rep about my issue. Every single time I'm treated like I'm valued! Whenever I pop in with an issue with my phone or my service someone is there to listen to my concern and do whatever they can to help me. This store puts a lot of focus on customer service and for me that alone means a lot !!! I will continue to come to this store because nowadays that type of treatment is seemingly more rare. THANK YOU EMAD & TEAM read more

Just purchased Airpods and super happy with their service...highly recommended for anyone who wants to get the best service read more

AT&T Store - Mobile Phones Near Me - Anaheim, California

Was so helpful in my needs and even offered the best advice for the electronics that i needed for my macbook. 10/10 service

Wow I am super impressed with this store and the customer service. We worked with Jake and he was very attentive and helpful. The store is also very clean and brand new. We had a horrible experience at the AT&T store in orange and came to this location amazed at the difference. If you need to visit an AT&T def chose this store! read more

Walked in today to upgrade my daughter's iphone as part of her early birthday present and it was such a nice experience. The whole process was pleasent and easy, she walked out with exactly what she wanted. Great customer service. read more

The best Service I ever get from AT&T Is at this location. Came in the morning got help from Jake he was very knowledgeable, he did everything for me fast quick and very easy to understand plus very friendly too. I came back on the same day in the afternoon Jake was not there so I got help by Jose, I got to say all the staff here are very friendly and know exactly what they are doing, Jose help me with every little things , even stay with me on the phone to speak to AT&T customer service, I would definitely recommend this location to anyone that need help with your new or existing account. Lucky for me I found the nicest AT&T customer service location from these guys. read more

Cannot say enough good things about this store & their incredible customer service. Huge shout out to Jake who was a magician getting my service pulled over from Sprint! His patience & expertise were outstanding! read more

Jake the store manager is very helpful and knowledgeable with his job! Best deal I've got.

The Dalati Brothers are incredible people and treat all of their clients with respect and class. They provide the most fair deals coupled with phenomenal customer service! I highly, highly recommend! read more

Great store and great service. They have fantastic customer service and a beautiful store. I fully recommend this location for all your cell phone needs. read more

Knowledgeable, helpful staff. Great one on one service the first few times I came here -- to set up phone and tablet. Came here today to see if they have accessories for those devices. Store says they open at 10 am. Been waiting 30 minutes, leaving without setting foot inside. Called their number, answering machine picked up. Maybe something did come up -- after all, we're in the middle of a pandemic. Still, I'd appreciate being to get ahold of a live human -- and not have to settle for leaving message on machine... Ps they called me back and explained what happened. So I came back -- no regrets :). They helped me pick accessories to match new phone and tablet. Great service as ever read more

Jose help us switching from our Verizon to AT&T. Very quick and efficient not like other places. Highly recommend this store.