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    AT&T Store

    1.8 (49 reviews)
    Open 10:00 am - 8:00 pm

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    5 months ago

    I would give this place 0 stars if I could bad service more than 1hr waiting no fast movement at all from employees

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    10 months ago

    An hour and a half, to get a new line and 8 people waiting behind me? This is ridiculous!

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

    Manager terrible. There were 8 people in line. He never came out to help anyone. Lazy people these days.

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    3 years ago

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    9 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    14 years ago

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    5 years ago

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    15 years ago

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    11 years ago

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    5 years ago

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    8 years ago

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    10 years ago

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    7 years ago

    They don't let customers use restrooms and we had to use a close by restaurant. Manager and personal did not even greeted us when coming in.

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    9 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    Was helped my Arsenio and he was so helpful.

    Mentioned in 2 reviews

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    Spectrum

    Spectrum

    1.3(20 reviews)
    0.1 mi

    The only reason that I ever had Spectrum to begin with is that it was only one of two options for…read moreinternet in my area. There would often be outages, especially at night. Also, the price steadily increased until we were paying over $90.00 a month for sub-par internet. When we finally had more options open up for internet in our area, it was a no-brainer to get better quality service for cheaper with a different company. When I called to cancel, the representative repeatedly tried to sell me other services like cell phone service and offered to upgrade our internet speed. I had to tell him five or six times that we didn't want any of that because we had already set up internet service with another company. He wouldn't take no for an answer and was extremely pushy and rude. Finally, he set a date for the service to cancel. I was also informed that we would have to pay for service for almost another month since Spectrum doesn't pro-rate for the number of days left in a billing cycle, so we were forced to pay for internet from two companies at the same time. I then tried to find a phone number for my local Spectrum store to inquire about dropping off my modem, but no phone number exists. I went in to encounter an hour-long wait time. I was then told that I could just leave my modem and that I would get an email confirming that it had been processed within a couple of days. A couple of weeks passed, and I received no email. I called to make sure that the equipment had been returned and spoke to another rude representative who treated me like I was an idiot, and according to her, getting a confirmation email about equipment return is not a thing. Every single person I dealt with treated me with disrespect and apathy, and I can only say that I'm grateful to be done with this horrible company and its absurdly bad customer service. I will never patronize this company ever again.

    I rarely leave reviews but this time I just had to. I have…read morebeen with Spectrum over a decade. Recently the service got spotty. Drops, slow downs, etc. They sent someone out who made it better but not great. ATT fiber recently came to my neighborhood and I swapped over. I canceled Spectrum but they are going to charge me for another month even after I canceled and returned all the equipment. "It's in our Terms that we can charge another month. Also we don't prorate any billing". I had turned off my auto pay about a week ago but for some reason they have no record of it. Funny. When I log in to look at my account there is no information in the autopay section. So mediocre service and continuing to bill after service cancellation. If you like that kind of stuff, Spectrum is your company.

    T-Mobile

    T-Mobile

    1.9(12 reviews)
    1.9 mi
    $$$
    Virtual estimates
    Shipping

    I am SO incredibly grateful for Storm and Adam! Another store told me that they couldn't help me…read morewith backing up data and that I would just have to get a new phone and that they didn't have the color of phone I wanted in stock and sent me to this store. Not only did they have the color I wanted but said everything total opposite than the first store. They ended up saving me money and answered my many questions more than once without a single moment that made me feel bad for asking. I applaud this team!!

    I called this location inquiring whether they had iPhone 15s in store and was told they do by the…read morewoman who answered. When I asked which colors they had, I was told they can't tell me for "security purposes." While that didn't make sense to me, I respected it and went to the store. There was a long, slow-moving line which I expected due to the iPhone drop this week. As I was waiting in line, an employee named Steph was asking everyone what they were in line for. When I said I was there for the new iPhone and asked if she can confirm they have some in stock and what colors, again I was told she can't tell me due to security reasons. I asked if she can at least confirm that they have some in the store so I don't wait in line for nothing. She refused to answer. A little while later, another employee was walking by so I stopped him and asked if they had any 15s in stock. He said no but they can order one. This is ENTIRELY deceptive and atrocious customer service. It's ridiculous to make a long line of people wait under the impression that they have a stock of phones, not to mention the people in line who weren't there for a new phone who also had to wait for the 15 phone shoppers. Who runs a business this way? I can see why these reviews are so bad.

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    T-Mobile
    T-Mobile
    T-Mobile

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    The FIX - The Parks Mall at Arlington - Keep The FIX in mind and give us a call for a quick and durable phone repair when you need one.

    The FIX - The Parks Mall at Arlington

    2.9(18 reviews)
    1.3 mi
    $

    This is the third time I have used the services at this place and I just must share with people my…read moreexperience! First they replaced the screen on my phone for the price less than any other place at the mall with the great quality that you won't be able to tell if it was ever cracked. Then my husband old phone wouldn't turn on so we took it to Apple Genius Bar in Dallas and they said the phone' mother board was damaged and there was nothing they could do to fix it or retrieve the files that were on the phone and suggested us to get a new phone (of course). So we took his phone to "The Fix" and it turned out we needed the charging phone replacement. Which they ordered and replaced for $75!!! We are so grateful they fixed and made the phone work again and us being able to access the life changing files on that phone! Thank you so much guys! Highly highly recommend this business! If you need your phone fixed this is the PLACE!

    I had them repair my iphone and within the week my phone screen is on but I can't use it. when I…read morereturn he told me I have to pay for the repair that he did. don't go here unless you are prepared to pay within another week.

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    The FIX - The Parks Mall at Arlington - We'll fix your smartphone in no time with our experienced phone repair technicians. Call us today at  (817) 419-6161

    We'll fix your smartphone in no time with our experienced phone repair technicians. Call us today at (817) 419-6161

    The FIX - The Parks Mall at Arlington - With the help of our professional phone repair services, any type of your phone-related problems can be sorted out

    With the help of our professional phone repair services, any type of your phone-related problems can be sorted out

    The FIX - The Parks Mall at Arlington - We are a leading mobile phone repair shop that provides professional services for its clients.

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    We are a leading mobile phone repair shop that provides professional services for its clients.

    AT&T Store - mobilephones - Updated June 2026

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