I had mistakingly made a change to my ATT account online which would have resulted in interrupting my wife's cell service. In a panic I drove to a nearby ATT store on Hwy. 90 BSL MS. I was fortune enough to encounter a service representative by the name of Timothy who immediately put me at ease an assured me he could resolve my issue. Most respectful young professional I may have ever encountered. Also i was pressed to be on time for another occasion and Timothy resolved my issues in a matter of minutes and treated me with such courteously I will only have positive things to say about ATT. Outstanding employee. Lloyd read more

2 young ladies and a young gentleman were fantastic...friendly, respectful but most importantly helpful...did what they could to fix my iphone problem...which was more than I expected and offered suggestions of where to get more help...my interaction with them just made my day...love you AT&T! read more

Awful. Went into to request a service from my phone service provider and was recommended to a third party servicer. The people that I pay to use their service could not even assist me with a SIM card to use the services that I pay them to provide me. read more

Dumb girl in this store didn't know what a operating system was for a Samsung Galaxy S10....duhhh.

Omissions Most everything went well, except when asking several times exactly how much more money would I have to pay to add a phone iPhone 4 to my existing account the answers were less than 21$. All the additional information like fees and activation and proration monies I would be charged were either accidentally or deliberately omitted from the conversation and it wasn't reflected on any receipts I was given. Futhermore, if I had been given this extra information I would have not activated the iPhone 4. In addition I cancelled the the line the same day and I will not have any additional charges other monies than the I already pay on my bill in any following months. This review includes the specific amount. They try not to let you post a review on their individual website if it contains a specific amount. Thanks. L read more

I'm currently sitting outside of this ATT store and the door reads a 9 am yet they are closed. I've been sitting here since 9 am just waiting. Today is my third time visiting this store. On my 1st visit the store opened at 10 am instead of 9 am. I purchased a new phone that I'm having issues with. SMH...beware. :( read more

Beware doing business at this store in august of 2019 l made a payment of 172.08. Next month my bill said I was pass due so I went back to store was informed by so called manager that his employees was stealing money from customers.he promised that he would take care of it.well for 5 months I got bill saying past due account,went to store several times heard same story out of so called manager called att several times got nothing.on January 28 th went to store manager was supposed to be in at 10:00 am we'll he didn't show up till 12:30 asked about my problem he said he turned it in and I asked why 5 months later it was not resolved he said he couldn't do anything I said your employees stole our money and you refuse to make it right he walked out finally got someone att billing on phone they listened and called store no answer twice,so I went there had att on phone asked manager att wanted to talk to him and see what was going on he refused to talk to att a employee talked to att about what happened problem solved I am not only customer that was ripped off while I was there several other customers complained about same thing well manager refusal to handle the problem and it still going on makes me feel like he is involved the att corporation office said they are going to investigate.so beware manager is a liar and a thief and altogether not capable of doing his job read more