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    AT&T Store

    3.3 (16 reviews)
    Closed 9:00 am - 7:00 pm
    Updated over 3 months ago

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    6 months ago

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    3 years ago

    Reps aren't very friendly. The level of communication is lacking. They don't seem to be forward thinkers when it comes to customer service.

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    4 years ago

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    Review Highlights - AT&T Store

    Android phones were created for people who like options and you my friend need an iPhone; someone else making the tough decisions for you..

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    RepairAll - This is how the screen should be FLESH WITH THE SIDE WALLS

    RepairAll

    3.2(45 reviews)
    81.4 mi

    The guy is really friendly, but it was a rollercoaster of a process…read more First, I called and got a quote of $250. He confirmed it would be a screen provided by Apple. I had been calling around to competitors like U-Tec who were quoting Brand New third-party screens from some pretty reputable screen producers for around $270. Because I wanted an Apple screen I went with RepairAll. I visited the location and dropped my tablet off, he told me if I wanted to pay an extra $30 it would be ready the next day otherwise it would be 2 days total. He ended up closing the store for a family emergency for 5 days after I dropped my device off (why would he charge me $30 more for early pick up but no discount for late pick up). After he finally re-opened the store, I went in to pick up my device and it was not ready. Because they weren't answering their phones I visited the store once in the morning to which he would say "come back later in the day". I would go back later and it wouldnt be ready. This happened for 3 days where I went to the store 2 times a day - wasting my time and my gas. After this fiasco he finally had it ready, but informed me that the device wouldn't turn on. To be fair, it hadn't been charged in a while. He ended up putting on some crappy screen that had a few different issues, but I got it to turn on after he tried up-selling me a new battery. It just needed to be charged for 30 minutes. I called in to get a better screen because this one was absolutely awful which he agreed to. I brought my iPad back in and we went back and forth for another 2 days . I FINALLY got it back with a ... Decent ... Screen. The screen has two blemishes on it, completely not worth what I paid. One near the top with a noticeable amount of dead pixels, and another blemish near the bottom where the pixels aren't the same brightness in a considerably large area. This place offers a year long warranty, but I am honestly afraid to come back here. Even if I had to pay for an entirely new screen I probably wouldn't come back here just to get the warranty. Hey man, if you're reading this - you should really be more considerate to your customers. Call/text with status updates, answer the phone, stick to your commitments, have backup plans, and lastly stop selling these crappy screens that have issues. When people get their device repaired they wanted it in like-new condition. I feel completely ripped off.

    WOULDNT RECOMMEND! I've taken plenty of devices this time…read morearound i needed a phone screen replacement i paid $218 when i picked up the phone it was about time for closing i noticed the screen wasn't flesh with the sides of my phone mind you i had a super busy weekend ahead of me so i called it in the next day Samantha answered and said to take it in when i could, during the weekend the phone kept turning off and on & the touch wouldn't work i noticed the battery was getting super hot which none of this has ever happened i take it in the dude tried to gaslight me into believing the screen was placed on correctly and the battery is another issue which would be another charge he said i could force shut down the phone and it should work again which he did and it did he said it would take an hour to fix but life happened and i had my sons soccer game and 8 cake orders to finish he understood and said to bring it in when i can, im still within the "warranty" date so i took it in today which there is NOW damage to the screen on MY END which i thought theyd be understanding bc of all the extra back and fourth ive done being that they said the screen was fine then one moment it actually isn't. Long story short theres only one thing they could do which is charge me an additional $140 to replace the screen that he said could just be a bad batch bc that happens which i understood within time time i was going to take it back i have dropped and yes it did crack but the screen works just as it was when i originally called it in and took it in the multiple times he said nothing was wrong with it. mind you this is something that's just going to be a defective product because its been and he knew that since before i cracked it again this crack wouldn't have even bothered me if my phone still worked also the crack happened bc the damn screen isn't even on right here are some pics of what it SHOULD LOOK LIKE (gold) AND WHAT I WAS GIVIN (black)

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    RepairAll - This is what i was given and i called it right in i took it right in and was told that there's nothing wrong with it and the screen is fine

    This is what i was given and i called it right in i took it right in and was told that there's nothing wrong with it and the screen is fine

    RepairAll - IPad Air 4 screen repair

    IPad Air 4 screen repair

    RepairAll - Pete the manager is awesome! Everyone here was friendly! Unlike other shops where they only fix iphones, here they do it all!

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    Pete the manager is awesome! Everyone here was friendly! Unlike other shops where they only fix iphones, here they do it all!

    AT&T Store - mobilephones - Updated May 2026

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