Quick and friendly service. I came in with a broken iPhone and it was fixed in less then 20…read moreminutes! A complementary screen protector was included too.

This shop is a gem. I was floored by the level of genuine customer service and speed (took 15min)…read moreof which my phone was repaired. Fair pricing. If you are looking for phone screen replacement this guy is the very best. I am so thrilled to have stumbled across this shop (I know Ill be back soon- with the amount of times I drop my phone and crack my screen)!!! 5+ stars for sure.

I had a very disappointing experience and would not recommend this company…read more I signed up for 5 lines after being clearly told by the sales representative, Destin, that my total monthly bill would be under $200 and that the lines would come with iPhones included. Based on that information, I agreed to move forward. However, once everything was set up, my actual bill came out to around $400 -- almost double what was promised. When I raised this issue, Destin repeatedly told me that he had reached out to the business department and that the necessary credits would be applied to fix the billing. I was asked to wait, and I trusted that it would be resolved. Now it has been more than two months, and nothing has been corrected. I am still being charged the higher amount and have had to keep following up without any real resolution. This situation feels very misleading. The information provided at the time of sale does not match what I am being billed, and the lack of follow-through is extremely frustrating. I strongly advise others to be careful and get everything in writing before committing. Based on my experience, I would not trust the promises made.

Incredibly friendly employees at this location. Chris aka "Common" is awesome and has the most…read morepatience. He made the process very seamless. He answered any questions we had. Highly recommend this location and the staff here.

Jenny is a patient representative. She helped me, with the help of tech services, through the hoop…read morejumping of switching numbers on units that don't have SIM cards. Great experience.

I was assisted by a professional named Brian Hendricks who helped me with my iPhone issues,…read moreanswered my questions and treated me with courtesy. I finally have a working phone ! t Thank you Brian for helping me. You are a credit to your employer .

Horrible customer service. This place should be closed down. They had no problem taking thousands…read moreof dollars from me selling me defective devices but when I had a problem with my bill they can't do anything. They returned 2 defective devices but never reimbursed my account Im owed 800 from this place and they won't do anything except send me to corporate. They even called police on me for raising my voice Well maybe if you were out 800 you would raise your voice as well. Please be careful They are scam artists. They are not even an authorized Verizon dealer Take your business elsewhere.

June 17 went to have my husbands Verizon account disconnected brought death certificate. Indicated…read moreto Mahmoud to disconnect put in my name and use my email address. He did not. June 30 told Mahmoud to disconnect account completely as I changed all carriers to my former employee, I'm a retired AT&T employee. Continued to receive emails on my husband's Verizon account that was to be switched. Received lots of emails regarding husband account never disconnected. Indicated can change password, cellphone number was compromised (later found out the number was stolen through research with AT&T and call to Verizon fraud. July 25 went to Verizon corporate office in Bolingbrook (in which Mahmoud provided in a text). I found out that the account was never disconnected, cellphone was blacklist and WiFi equipment was on account. Only cellphone number removed was mine because AT&T was now carrier and husband's cell number was I believe suspended for unknown reason. I told Bolingbrook Corp office to disconnect the whole account including the WiFi equipment that I never ordered because I was with AT&T. Lots of calls to fraud department as well as customer service because I was being charged $90.46 and it was removed from bank account. Contacted bank filed complaint because my husband's account was compromised with cellphone and WiFi equipment. I continue to get equipment removed as the account was properly disconnected with death certificate. Remember I went originally to have this done June 17, Mahmoud didn't follow through. August 12 I went to Verizon corporate office in Oak Brook to have customer service to provide me when the WiFi equipment was put on account and by whom. The WiFi equipment was added June 17, 2025 by Mahmoud. I am now livid in the least as I was taken advantage. I left Oak Brook and proceeded to the store on 75th Street. I stormed into the empty store and said I would like to know why WiFi equipment was put on my desceased husbands account that was never disconnected until July 25th correctly by Bolingbrook location. I could swear I was talking to Mahmoud but one of the other guys working that day said he no longer works there. I'm not impressed with the lies. The person I spoke to said they would contact customer service to rectify the issue. I said that equipment has to be returned or I am responsible for it and it's not in my possession. The store checked to see if it was in the store, it was not. The serial number ACR45124155. I was to receive emails and other documents that it was cared for. Over 2 hours later nothing. I called Mahmoud number and said where is the information. He indicated he would get it to me. I said better yet I'm on my way there to get this matter cleared. I said I want a copy of receipt that equipment was sent back. I get there and one of the other guys working that day got out of his car and came into the building. He said it will be a few minutes. He then came back and gave me a screenshot of the receipt. I asked him where Mahmoud was he indicated he no longer works there. I said really. He as I see it committed fraud as I even indicated I would be happy to go to the police. Prior to leaving I received a email on my husband's account that Verizon stating that UPS received the WiFi equipment and I am no longer responsible for payment. Is this how your store operates? Preying on people who are grieving for the loss of their loved one. How dare you allow this and let them get away with it. If this individual is not fired he should be and he should pay me for all the mental abuse I've dealt with and Verizon as well for hiring this individual. I left the store indicating I will be in contact with Verizon, FCC, BBB and another organization that protects deceased individuals from identity theft. Need copies of emails. I have everything. But then again your overseas people see them in the system too.

Updating my review, ask for Sean to help you as he will help you with any issues. It's A LOT…read moreeasier to resolve your issues in the store rather than online. Great service and next to Dunkin Donuts, Jets Pizza, Panda Express, Jimmy Johns and Wayback Burgers gif you are hungry.

I went in to talk about upgrading my phone because I was having issues with it. When I walked into…read morethe store they are very unprofessional a young kid came over to help me, I picked out my phone he told me what it would cost and so forth, when I chose what color phone I wanted he said they didn't have and suggested I go to Best Buy. I went back a few days later because the price I was told wasn't true and when. I went back they were rude and didn't want to help. All they wanted was me to leave and go back to their phones

I went in on Tuesday, October 30 to have my iPhone screen repaired. When I got home, I realized…read morethat I could not use voice command, so I went back on November 1. Instead of fixing my phone the guy created another problem. I am no longer able to use all of the keys on my keyboard; this was not an issue before him opening up the screen a second time. He wanted me to come back and get the phone later on, and I explained that I was not from the area and would not be able to return. I asked him for a refund so I could go elsewhere and get my phone fixed. He declined and said no refunds. I understand that I may need to be a little inconvenienced, but since you could not do the job after two tries, I should receive my money back. Unfortunately, I will have to return, but they will never get any more business from me. I will advise going elsewhere.

I needed an emergency screen fix on my iPhone 7. The screen looked like a spiderweb got a hold to…read moreit. They fixed it while I waited and even threw in a screen protector for me. I will always return. Friendly service.

This place is a JOKE. No wonder there are no reviews or photos from actual consumers but only from…read morethe business owner. My brother dropped his note and it cracked on both sides (front and back since both pieces are made of glass) so he asked me to check on yelp. Yelp has this cool feature where I can compose a message and have it sent out to multiple businesses. That is what I did and a few places responded, Gadget Fix MD was one of them and gave me the cheapest estimate compared to other businesses. They respond quick and quoted me 165$ for the price estimate and clarifying that the front lcd will take them 20 mins and the back glass will take them 2 hours. And just the front lcd will only be 85$. This was all sent from the manager Rab B. in the direct message and I'll upload the photo for confirmation. He also sent dates that he was available to have it fix so I sent all this information to my brother. It is an hour drive to the phone shop but he made his way out there and when he got to the shop and showed them his phone, the total was over $300, almost $400. The price was double then what he quoted me in the direct message. My brother even pulled out the message and asked for the manager that sent it and the manager acted like he has amnesia and does not remember a thing. He was rude, nonchalant about the situation and didn't care. It was a complete WASTE of our TIME and drive! Time is money and they didn't even work with us or anything. Why would you give me an estimate then not honor it? You have a Masters in IT Business, maybe you should get a masters in Customer Service.

They had great customer service very friendly best price I found, my phone is as good as new very…read morehappy with the results and it was done in a timely matter they also have great prices on all phone accessories

A few months ago, I had my boyfriend's phone screen repaired at this store. At that time, I was…read moretold the repair came with a one-year warranty, as long as the screen wasn't physically damaged. Recently, the screen started glitching, going black intermittently, and eventually a white line appeared. The phone has not been dropped or cracked, so it's clear this issue is related to the initial repair. When I contacted the store, I was told the warranty was only valid for 30 days, which completely contradicts what I was originally told. Conveniently, the employee who gave the one-year warranty information no longer works there. I was told to call back to speak with the manager, and when I did, I was basically given the runaround. Eventually, my boyfriend called and spoke with the manager directly, only to be told there was nothing they could do because they "can't be sure" it was their fault. Again, the screen was never cracked or mishandled, so that explanation makes little sense. Now we're left with a malfunctioning phone and an unexpected $200-plus repair bill for something that should have been covered. Extremely frustrating and disappointing. I do not recommend this store.

very nice people, takes great care of your items, and just great service all around. Sent my ps5 in…read morefor my hdmi to get fixed and they did a great job, they also got the job done quickly and efficientl.