Anthony went above and beyond to ensure I had a great experience, if you have any questions or…read moreconcerns they're more than happy to explain to you the step by step process, and even the cheapest route to go! They honestly treated me like royalty when I came in for my iPhone 16 having issues. I was so pleased I even bought some company stock lol.

Stay far away! Our 16yo needed his front screen and back case repaired for his iPhone 15. He went…read morefor his appointment and was told the repair would be $550, for a repair that is published and confirmed at BestBuy for $359. They say they match competitor's pricing but that's a lie. We did not accompany our son since he is perfectly capable of doing this on his own, but they were clearly trying to take advantage of him. Needless to say, he walked away. Everyone else should too.

Why do we continue to let trash into our neighborhoods then wonder why our neighborhoods are ran…read moredown. It's places like this that makes our communities look bad. They don't back their merchandise. Why would I spend more money on items that don't last a week? PLEASE CANCEL THEIR LEASE!!!

This place is a scam and rip off. They put fake parts on your phone. I got my screen switched out…read moreand on my way home during the drive my screen started to bleed. I went back and they claimed I dropped my phone after they fixed it. I had no damage to my phone to indicate such, and also the fact that I didn't drop it. I called the police and even they tried to reason with them. You could literally see the glue coming undone! They refused to budge, I was advised by the police to take them to small claims court. I had all the evidenceI needed but I just was too busy to make it to court which I guess that's what they count on. Stay away from these guys. I honestly think the good reviews are bots, paid for or people they know.

I had a great experience with this repair shop. I originally brought my laptop in because the hinge…read moreneeded to be repaired. When I got it home, I experienced an issue with Windows not loading properly, so I took it back the next day. They honored their 90-day warranty, immediately looked into the problem, and determined that I needed a new hard drive. What I really appreciated was that they were able to access and recover my files. I personally saw my information being downloaded before they installed the new hard drive, and they are transferring everything back onto my laptop. That gave me peace of mind because I was definitely concerned about losing my files. Things don't always go perfectly with technology, but customer service is shown in how a business handles a problem when one comes up. They took care of the issue, stood behind their work, and made sure my data was preserved. I truly appreciate that kind of service and would recommend them.

Great experience with these guys always been with them about 4yrs.never stear me wrongread more

Don't let them do any repairs on your! I took my phone here…read moreto have my screen replaced because it blacked out. As he was fixing my phone he cracked the back of my phone never told me he cracked the back, instead he puts the phone back in the case never said nothing. I didn't check the phone until couple of days later when I went to buy a new case I noticed the back was cracked he refused to give me management number don't take your phone or iPad there. Poor customer service.The guy that cracked my phone had jacked up teeth in his mouth don't trust him to fix your phone.

I absolutely do NOT recommend. I accidentally dropped my phone while exiting my car, and cracked…read moreone of the camera lens on my iPhone 13 Pro, which caused the view finder to be blurry and lose focus - brought it in on 3/17/2022 for a replacement lens and the man behind the service desk analyzed my phone and guaranteed that he had the correct lens to replace the broken one. Needless to say, once I received my "repaired" phone, the "replacement lens" was entirely a different color and slightly larger than the rest. I attempted to take a picture, and while the lens was repaired, the view was still blurry and the lens was unable to properly adjust its focus. The man who repaired my phone then tried to convince me that issue was indeed corrected, and proceeded to show me that the focus was clear once you place the phone on .5 view versus the default 1x view. I told him that his repair did not properly solve the issue with my phone, and he proceeded to say "Well you didn't ask me about the view. You just wanted the lens repaired" - while this might be true, the problem here is that instead of being a genuine and honest salesman, he proceeded to take my $26.50 non-refundable payment to provide a solution for a problem that he KNEW he couldn't fix. Not to mention, replace the lens with an oversized lens of a completely differently color. Consequently, I asked him to remove the faulty lens from my phone and restore it to the condition it was when I initially brought it in, so that I can proceed with requesting a replacement from the Apple Store. Casing point - if you're looking for a quick fix to your phone, be advised that all of their replacement parts are faulty and will deem your phone out of warranty for future repairs through your authorized retailer. Trust me: this is the second time I've been scammed by these folks (shame on me), and ended up STILL having to visit the Apple Store to pay more so I KNOW. #BEWARE

I brought in my ps5 to get looked at for a hdmi problem it was working perfectly with the power…read moreturning on , I was told it'll be done in about an hour in a half I left it for 2 hours I called to get a check up on my system they told me it wasn't the hdmi port and couldn't find the problem I didn't get charged nothing at the counter but once I took my ps5 home it won't turn on nor have a any type of power connection , before I took it in all that was wrong was a no signal connection from the ps5 to the tv now it won't even turn on and they didn't fix nothing horrible service. Don't come to this place

The only reason why so many people have given these folks, a five out of five is because right on…read moretheir counter. It states that if you give them a five out of five on yelp that they will give you a gift usually the gift is something stupid like a phone cover I had them put a new battery in my phone and the dude couldn't put the phone back the way it was. The iPhone button didn't work. I had to use accessibility features in order to even use the phone it was a good thing that I was getting a new iPhone the following week or else I would've been in big trouble. I would talk about the shenanigans that went on with a owner of the store and how he lied, but I won't bother Spend the money on a reputable company to put a battery in your phone. You've been warned.

BEWARE! Beware! I took my iPhone 8 Plus here to be fixed because of a crack in the screen. I got a…read morescreen replacement in 20-30 mins, which seemed great until.......3 days later the whole screen was glitching, flickering and illegible. I returned my phone within the 7 day refund period with a receipt for a replacement (which he told me if anything went wrong within 7 days I could have a replacement). However when I returned 3 days later, I was told there would be a $70 charge to replace the knock off screen they had just placed on my phone for $80. What a Joke! I would never recommend anyone coming here, don't be fooled by the 20 minute wait and low prices. AS A RESULT OF THIS, I was forced to buy a whole new phone iPhone ... save yourself time and money buy going directly through the manufacture or to an authorized dealer for any phone repairs!

From the owner: Wireless Accessories is your go to source for the best cell phone accessories in the local area. If…read moreyou are located in District Heights, MD we are your number one source for all your cell phone accessories and cell phone repair needs. No matter what it is that you are in search of, rest assured that we will have the expertise needed to get it done properly. Wireless Accessories specializes in cell phone accessories, prepaid carriers, smartphone sales repair, laptop computer repairs, cell phone repair, all Bluetooth accessories and a wide range of other discounted accessories. Wireless Accessories is the best in the area when it comes to taking care of cell phone issues. Wireless Accessories can ensure that your cell phone is working properly in no time at all. Cell phones are amazing pieces of technology but are also fairly delicate and can malfunction occasionally. Certain brands are known to have more issues than others but regardless all smart phones are prone to the occasional iss

Great atmosphere Vicky was amazing ! Her Patience was great overall great experience with this team…read moreby ritche station next to the navy yard RECOMMEND THIS VERIZON TO EVERYONE #CollectedConsciousMediaLLC #itsadocumentary

I have always gone to that location for years when I purchase a new phone and always have a good…read moreexperience. But, on August 25 2026 I went there to get my old phones information transferred to my new phone and the young lady that helped me looked like she was doing that. When I got home and wanted to use my phone I found that my pictures, emails and most importantly my phone, nothing was transferred. It is my fault for not checking to make sure everything was good before I left. She charged me $40.00 and I did not ask for a receipt. Dumb, I know. Just make sure if you go there to make sure everything works before you leave. I called Verizon and they took care of me. Like I said I have always gone there for years with no problem. I guess it's a first time for everything.

The customer service is lacking here. Was here on a Saturday afternoon. No one to greet us, no…read moresigns.... The assistant manager guy was walking around not greet or assuring those of us who we're waiting 30 plus minutes that we would be token care of soon. Sigh you disappoint sir...

You might as well wait for the next model phone to come out while ur at this location. Your wait…read morewill be shorter. I aged 3 years waiting here.

I really miss this store. The employees here were so friendly and helpful. They always made me feel…read morethat they had my best interest at heart. So many other wireless stores I have gone to made me feel like they were just trying to sell me something. At this store they cared that I got what I needed. Regretfully they have now left the shopping center. I am told they shut down because of the economy and a sudden influx of other distributors in the area. My only hope is that where ever this local business owner has gone that he will return someday and offer the great service that we enjoyed so much.

Unsure wth what the heck is going on are they attempting to make me return to the most horrible…read moreWiFi Svcs ever none of my 9 devices remain connected I need to recv a ups bar code to return this useless piece of equipment as of this mo my Tmobile equipment will be returned to up's store with barcode they must email to me asap no more credits needed we are out! Period 3 calls in one mo as well as horrible history of multiple calls to Tmobile customer Svcs as of 3/20/25 it's a wrap for our family this is one of the worst WiFi connection that consistently drops I'm talking to the cus svc reps more than my immediate family, no more ppl bye& good so long! Nothing can be this terrible Verizon on the horizon more research will be done & none of my desktop attachment views doesn't wk or attachment views & slow slow 70-240 mbps out of my range. Think twice about these two cell phone Svcs was horrible while using the old & latest round & square routers not worth it for family or bus meetings missed unable to get online! It's a wrap

The associate Jasmine at the location -…read more 9101 Alaking Ct Ste 200 Capitol Heights, MD 20743 United States - Is absolutely amazing! She took her time to go above and beyond with helping me start service, pick a phone, and transfer my former phone info to my current phone! She also did something I personally appreciated- when it was time for me to enter my social security information and Apple password she turned the computer/device to me and then she turned away until I was done entering my personal information!!! This was a major reason my visit was so much more enjoyable. Jasmine made me feel comfortable and that T-mobile is a trustworthy company with trustworthy and knowledgeable associates. An associate in Verizon failed to show that same privacy just minutes before my visit to T-Mobile, and until Jasmine displayed that awesome token of respect I hadn't even noticed! Great job Jas! Stay amazing!