Top notch customer service. Despite the fact they were closing in 10 minutes they took the time to…read moreexplain the current deals and sales. They listened to our responses and were respectful of our answers. They weren't pushy they took time to make us feel comfortable.

I must say, this T- mobile store goes above & beyond with their customer service. Their manager…read moreRihan, not only does she provide comprehensive cell phone service to customers, but she anticipates what obstacles or difficulties customers can encounter during their experience & is able to help them navigate this. This place truly cares about their customers & I will surely refer all my friends to this particular store !

Ordered dishwasher Nov 6. supposed to be installed Nov 10 but due to new flooring I had to do some…read morechanges. they came back after that on Nov 17 and said it wasn't good enough. (later confirmed it was fine). Paid lots of money for someone to come out and remove two rows of hardwood floor and rescheduled delivery for Nov 20 They kept confirming delivery. But then someone called me and said that was just confirming install not delivery (none of the confirmations said this). So now they are going to try to figure out when they can come out. and yiu can never talk to anyone at the store. they keep routing you to corporate and they are clueless. Not sure when if ever I will get this delivered. If I can get it from somewhere else I will cancel this order. Not that they care at all

Full disclosure - I did not shop or buy anything. I made a return and it was a great experience…read more Fast, easy and staff was very professional. Those new ipads almost pulled me in...but I got out without any big ticket items.

Excellent! TechCraze easily diagnosed my iPhone issue and fixed it in 40 minutes for a very fair…read moreprice. Love TechCraze!

I took my iphone 14 pro on March 30th for screen replacement. They replaced it with a counterfiet…read morescreen and during the replacement they messed up my battery connections. After the screen replacement my phone starts restarting in a non stop loop. I went back and the front desk guy refused to fix the issue. This place needs to be reported to law enforcement.

Great people very helpful! They were super with customer service, making it a plus in my book…read more Thank you!

My SPECTRUM wireless internet service is still totally unreliable, booting me out between (just in…read morethe last 10 days) between 14 and 30 times a day. This includes both televisions, my laptop, and even occasionally my iPhone. There is no rhyme or reason, it just happens, and while I am typically able to reconnect, that's not the service I'm paying for, which I am contractually required to acquire through my apartment property owner, as though it's a rent obligation. That itself is anti-competitive. Obviously I am not recieving anything close to SPECTRUM's promised, advertised, and contracted for 1GB service, which I have confirmed using SPECTRUM's own app. I believe on information and evidence that the reason for the constant outages is that SPECTRUM puts far too many nodes on the system, and then when a larger number of users are tapping bandwidth, it's insufficient to support the load. This is tantamount to communications FRAUD, in my view. I am filing a formal FCC complaint and another complaint with the Ohio Department of Commerce, Video Service Authorization Section. I hope there's a reasonable alterative to SPECTRUM, the most unreliable service I have ever had the displeasure to use. READERS: To file an FCC complaint against SPECTRUM, go to https://consumercomplaints.fcc.gov/hc/en-us.

Well, in case you've all been following along at home and wondered how this saga has gone with my…read morephone. I was asked to call Asurion directly after leaving a review. I talked to a woman named Jennifer. I've talked with her no less than five times. She has assured me that she is working on my case she claims she can get no one to respond to her and she's unsure what to do next Jennifer's last statement was today June 19 telling me she would call me back before the end of her workday, which was 6 PM Pacific time. Guess what? I received no call back. My phone is still broken. The screen is not cracked. It's not been resealed correctly. Assure on will not make good on their warranty and Jennifer has not been able to resolve my problem. I was really hoping that I was going to be leaving a review that would tell you they stood behind the work that they did and they were a quality company. Unfortunately two weeks later and there has been no improvement at this point I will be going to Apple getting my phone fixed the right way and I will reach out to others and let them know that this company is not to be trusted. They cannot resolve your problems and by no means, should it take two weeks to resolve my issue when they did not seal the phone correctly for anyone wondering do not use any of these companies and I wish you all the best in repairing your cell phones.

I had a claim for a broken screen and was referred here by my carrier's repair plan. It turned out…read morethey just the screen protector was broken but we needed to change the claim which was proving difficult. I still received excellent service and the fix was fast and free due to the claim. I would definitely come here for any repair needs.

They're nice until you become their customer and treat you like garbage…read more I went in shortly after I switched to Verizon and the guy who helped me in the beginning was not pleasant at all. Disappointed

From the owner: Columbus's go-to Verizon store for the latest devices, including iPhone 17 Pro Max, Google Pixel 10…read morePro XL, and Samsung Galaxy S26 Ultra. We offer personalized service, device upgrades, and trade-in options on America's most reliable network. Our mission is to keep Columbus connected with top technology and expert guidance. Visit us today at 6820 Sawmill Rd for the newest smartphones, tablets, and accessories.