The staff here hooked my daughter up when we got her new phone. Great place & the staff is the best!read more

Terrible service. No care attitude. Will not be back again. My company does a lot of business with…read moreVerizon and the level of customer service I received was not good.

Ben was great! He was extremely kind, helpful and knowledgeable!…read more Very much appreciated his customer service and support.

Stoped in to check on if we could upgrade. Ben was super helpful in explaining everything. We ended…read moreupgrading our phones. Ben got us in and out super fast and was very friendly. Will def go back.

Excellent! TechCraze easily diagnosed my iPhone issue and fixed it in 40 minutes for a very fair…read moreprice. Love TechCraze!

I took my iphone 14 pro on March 30th for screen replacement. They replaced it with a counterfiet…read morescreen and during the replacement they messed up my battery connections. After the screen replacement my phone starts restarting in a non stop loop. I went back and the front desk guy refused to fix the issue. This place needs to be reported to law enforcement.

I stopped by this Metro by T-Mobile location on E Hudson Street while looking for a new phone plan,…read moreand the visit turned out to be a really smooth experience. The store itself is easy to find, and once inside the staff were welcoming and quick to offer help. What stood out most was how patiently everything was explained. Instead of rushing through the options, the associate walked me through different plans, phone choices, and pricing so I could actually understand what I was paying for. Metro focuses on prepaid wireless plans with talk, text, and data services, which makes it a convenient option if you want flexibility without a long contract. The setup process was surprisingly quick, and they made sure the phone was fully activated and ready before I left. They also answered a few questions about transferring contacts and managing the account through the app, which was helpful. Overall, it felt like a straightforward and friendly experience. If you're in the Linden area and need a new phone, plan upgrade, or help with service, this Metro by T-Mobile location is definitely worth checking out.

Had an issue with my phone and needed to come back multiple times. The guy that was working helped…read moreset up my phone repair and then reset it, and he pushed his mealtime back to help me out. Super nice and easy to get help from.

We went into this place to fix a camera and they did an amazing job. It was cheap and fast…read moreservice!!! The young man was very knowledgeable and kind. 10/10

Today I had the highest customer service experience here, and it started with me being a little…read morepeeved with the place. But it wasn't their fought. My phone died, it was time to get a new one anyways. So I came here, where I usually come for phones, where I picked Virgin Mobile for a no-contract carrier years ago. Problem: they don't carry Virgin Mobile any more. The company, Sprint, decided to place VM in big box stores exclusively, defeating the very purpose I selected it--for stores like this. Instead I went to that toxic, national embarrassment known as Wal Mart, and predictably hilarity ensued--I couldn't authorize the phone--so I came here a second time, resolved on switching over to Sprint's other no-contract company, Boost. For the second time I was peeved at the place. But it wasn't their fought. Because Virgin and Booth are the same company, if I was to keep my number I couldn't have the sale price. About this time my Irish temper was about to explode. Nicely, the clerk here, did me a solid. He took my phone and called his contacts to find the problem. This became a ordeal, and he did it with out no payment or possible sale at all. Meanwhile he was helping customers, taking phone calls, and juggling phones. Eventually he discovered the problem which was that I was boned. Wal Mart did something wrong, and it would take a total redo of my account, loss of credit in it, and another phone number. No thanks. But doing what the clerk did is why I love this place. There was no reward for this kind of help, but he did it anyways. Five stars. I am thinking of just paying full price, or going with another number to switch over because of great service like this.

There alright so I walk in there hit with all this people practically saying buy it buy it buy it…read more That's why I give this place 1 star

!!!This review is subject to change depending on how the situation is ultimately resolved!!!…read more On Wednesday the 6th, I went into this repair shop to get an estimate for fixing my phone. I was quoted $270 for the repair, plus $95 for overnight shipping, bringing the total to $323.25 after taxes and fees. Even though the part was not expected to arrive until Friday, I paid the full amount upfront on Wednesday because I personally knew and trusted the employee helping me. On Friday the 8th at around 1:10 PM, I dropped my phone off believing it was in good hands. That turned out to be a huge mistake. I returned around 2:12-2:23 PM to pick up the phone. At first glance, everything seemed fine. The screen had been repaired and the visible damage was gone. Unfortunately, after a few hours of use, I realized my front-facing camera was no longer functioning properly. Instead of displaying an image, it either showed black or a static effect similar to an old TV screen. I immediately called the shop and was told to bring the phone back in, which I did. After dropping it back off and doing some shopping nearby as suggested, I returned to hear something completely unacceptable. I was informed that another part needed to be ordered and that I would be expected to pay an additional $110 for a component that was damaged while the phone was in their possession during the repair process. On top of that, I was told I would need to leave my phone with them until Monday. As someone who relies heavily on my phone, this situation has been incredibly frustrating and stressful. I have worked in this Walmart and have supported this business since they first opened. I have always treated the staff kindly and recommended people to them in the past, which makes this entire experience even more disappointing. Instead of taking responsibility for damage caused during the repair, I feel like I am being pressured into paying even more money to correct an issue that did not exist before I handed over my device. To make matters worse, my mother even came in personally to explain that I am disabled and currently dealing with a broken arm. Having access to a reliable phone is extremely important for me in case I need assistance or have an emergency. While they did provide me with an old loaner iPhone, it is nowhere near comparable to the value or functionality of the phone that was damaged. The reason this review is currently 2 stars instead of 1 is because I have had positive experiences with the owner in the past, and they are at least attempting to address the issue. UPDATE AS OF 5/11/2026: Today at 1:34 PM, I called simply to ask when my phone would be ready. Instead of receiving a professional update, I was yelled at by the employee, who sarcastically asked me if he was "a FedEx driver" and repeatedly acted as though the delays and situation were somehow my fault. At no point did I damage my own device after repair. The additional issues with the phone occurred while it was in their possession. I understand that shipping delays can happen, but taking that frustration out on a paying customer is completely unacceptable. I remained patient throughout this process, even after my phone was returned to me with additional damage, but the way I was spoken to today crossed a line entirely. Because of the way this situation has been handled and because of the unprofessional behavior shown toward me today, I will no longer be changing or removing this review regardless of the final outcome.

My experience with Ifixandrepair was excellent. My laptop was a mess after an innocent update with…read moremicrosoft. Given the condition I needed to leave it for a few days. The unit was totally fixed. Any issues after that, tweaks-adjustments, etc. were completely taken care of no charge. I highly recommend. Also had my Iphone screen replaced in a snap! I feel I have a place to go that I can rely on for any technical/software issues! Thank you for such excellent service & repair! Di

I usually go to corporate Verizon stores, but I've stopped in a few authorized retailers for little…read morethings (accessories, mainly.) Today, Mom needed a new phone, and Sweetie recommended this location. It's pretty new, though this mall has been here for a couple of years now so I'm surprised this hasn't been reviewed yet. But, she recommended it because it's not busy, so that kinda makes sense. We got excellent service, and friendly attitudes for an older user and a bored toddler. Lots of recommendations for what to do nearby (distractions, and food.) News on area businesses (the closed bagel shop, the old Russian deli, the much-missed bookstore.) Prices seemed reasonable (for cell stuff.) No hard sell; she got what she wanted. I'll keep this in mind for accessories and maybe new phones. Still best to go to corporate stores for technical issues, I think, though these guys could at least do some triage and point you in the right direction.