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    Verizon Authorized Retailer

    4.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    6 years ago

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    TechFix - We sell electronics

    TechFix

    3.0(4 reviews)
    6.6 mi

    So disappointed in this small business because I really wanted to have a good experience with them…read morebut sadly I didn't. My experience started off promising but went downhill from there. I took in my Apple MacBook Pro with a cracked screen. A blind man could clearly see the screen was cracked so no issue there. Fast forward three days later and they do not have the part, do not have the ability to get the part and can't fix the laptop. Fine, I'll come pick it up. They want to charge me a $75 diagnostic fee for something they DID NOT HAVE THE ABILITY TO FIX! Even the receipt says $0 diagnostic fee! I attached my receipt where it clearly says $0 so how they believe that I am going to let them get away with cheating me out of $75 is baffling. They bait you in with a guaranteed repair and when they can't deliver by no fault of yours they try to keep $75. He offered to reduce it to.$50. Um $50 for what sir? You lied and then did nothing. $50 for a lie, is that how much lies cost now? I'm disputing the charge with my bank and don't buy into whatever response this company makes regarding my review. They scammed me so they have to try to save face but believe nothing they say. RUN RUN FAR AWAY from Tech Fix or your hard earned money and your vulnerabilities will be taken advantage of.

    Trying to reach Drew to get my son's laptop back. I drove by & apparently they have gone out of…read morebusiness. Just trying to get my property back.

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    Spectrum

    Spectrum

    1.5(22 reviews)
    2.0 miNorthwest

    The biggest complaint I had was when you sign in they ask you what you are there for. I only needed…read moreto return an older piece of equipment we replaced. That didn't seem to matter so why ask. I was fourth in line and still took an hour and a half because people were there with phones that needed help because the phones are smarter than us users. They should have one person out of 6 or 8 just for returns and the line would go much faster. Took me 5 minutes once my name came up. Ridiculous system.

    My SPECTRUM wireless internet service is still totally unreliable, booting me out between (just in…read morethe last 10 days) between 14 and 30 times a day. This includes both televisions, my laptop, and even occasionally my iPhone. There is no rhyme or reason, it just happens, and while I am typically able to reconnect, that's not the service I'm paying for, which I am contractually required to acquire through my apartment property owner, as though it's a rent obligation. That itself is anti-competitive. Obviously I am not recieving anything close to SPECTRUM's promised, advertised, and contracted for 1GB service, which I have confirmed using SPECTRUM's own app. I believe on information and evidence that the reason for the constant outages is that SPECTRUM puts far too many nodes on the system, and then when a larger number of users are tapping bandwidth, it's insufficient to support the load. This is tantamount to communications FRAUD, in my view. I am filing a formal FCC complaint and another complaint with the Ohio Department of Commerce, Video Service Authorization Section. I hope there's a reasonable alterative to SPECTRUM, the most unreliable service I have ever had the displeasure to use. READERS: To file an FCC complaint against SPECTRUM, go to https://consumercomplaints.fcc.gov/hc/en-us.

    Verizon Authorized Retailer - mobilephones - Updated June 2026

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