Avoid this kiosk like your wallet and your phone depend on it--because they do…read more My cousin dropped off her phone with a cracked screen. When we returned 45 minutes later, the device was far more damaged than before. The screen had a large yellow stain that wasn't there originally, and the back of the phone was popped open, clearly mishandled. Instead of taking responsibility, the employee tried to blame us for "giving the wrong phone model," despite the fact that no one asked us for any information at all--no intake, no paperwork, nothing. When confronted, he suddenly took a fake phone call and pretended not to speak English to avoid accountability. To make it worse, Cellairis Corporate claims this location "hasn't been a franchise since 2021," yet the kiosk is still using Cellairis branding, signage, and presenting itself as an official repair location. Whether they're lying or this kiosk is operating under the Cellairis name illegally, it's a massive red flag. We were only not charged because my husband grabbed the phone before the employee could reach for the card reader. This is not a repair service; it's a scam operation hiding behind a recognizable name. I've already reported this to Mall of America security, MOA Guest Services, and informed the Samsung, Apple, and T-Mobile stores nearby so they can warn other customers. Do not trust this kiosk. Do not leave your phone with them. Do not give them a single dollar.

Called once no answer. Called again to leave a message and they blew into the microphone and hung…read moreup.

I've driven by this place a zillion times, but never have stopped by. It's in Midway, across from…read moreBanfield Pet Hospital and Big Tent Liquor off the Green Line. I had dropped my Iphone and part of the corner popped out of the case, so knew I needed to get my smartphone fixed. I checked out some Yelp reviews and decided it was worth stopping by. First, Snelling Avenue was undergoing major construction when I drove there, but it was easy to get to and has its own parking lot, which is super convenient. It was empty when I went in, and I was promptly attended to. The store manager, Demetrius W, helped me. He went over the minimum labor fee of $26, and they literally fixed it within 5 minutes. I barely had to wait - had great customer service, and found the price to be reasonable from other estimates that I got online. Overall, very happy with my relatively easy Iphone fix!

Friend had bought an iPhone from them in the past and they seemed friendly and trustworthy. Brought…read moremy own iPhone in to have the cracked screen replaced. When I dropped off my phone it was functioning and charging completely fine. Picked it up the next day and it wouldn't charge and was stuck in a restart cycle. Demanded to know what happened to it and after running some tests they finally admitted they had fucked the motherboard. Okay price for fixing screen but be prepared to have to buy an entirely new iPhone and if they destroy your cracked one they only refund cost of screen not $25 labor cost, which is ridiculous because all they did was destroy my phone.

This place is awesome!!!! They, the store staff, pre charge all of the portable batteries!!! I…read moreforgot mine at home and this store saved me.

Stay away from the shady store. Wanted to buy some AirPods…read moreto replace my broken ones so I stopped in during a layover. Got the AirPods 4 ANC. Thought they were expensive at $260 but didn't realize that is $80 over the MSRP at Apple Store! Tried calling but cannot find any working number for this store and website contact has not responded. Currently disputing this with my credit card company.

I had a small crack at the top of my iPhone screen and took it in to get the screen replaced. They…read moreasked for payment upfront. I was hesitant but thought since it was in the ghetto, people probably take off without paying so I went ahead and paid with cash. After an hour of watching him struggle with my phone, he hands me my phone and I leave. I get in my car and nothing worked. I go back in and the tech acted surprised to see me. By this point, I was upset so I just told him to get it fixed and I went back to wait in my car. About 20 minutes later he came out to my car. I had my window down from smoking a cigarette and he hands me my phone and said, "it's fixed." I tell him to wait while I examine my phone and of course, nothing worked. I hand him the phone again and he went back inside. 30 minutes later he comes out and tells me he needs more time to fix my phone and asked me to return tomorrow afternoon. I said no, just give me my phone and I'll take it somewhere else. He pleaded with me and said his manager was on his way over to help him fix my phone and promised me that the phone would be fixed by 7:30 PM the latest. BIG MISTAKE! I arrived back at the shop at 7:25. As I entered the store i can see that the manager has another phone screen attached to my red iPhone. He tells me that the home button is broken and they are attempting to somehow install the digital home screen button on my phone. Confused and at a lost for words, I asked why are you doing that? Just fix it. The manager, a Nigerian dude proceeded to tell me he cannot fix the broken home button that I broke and I stopped him and told him, No. My phone was working just fine when I brought it in. I told him to put my phone back together and return my money. He got aggressive and said I was not getting a refund after all the time they spent on my phone. I laughted and told him he was crazy because I brought in a working phone and i am not leaving with a broken phone. He then got out from behind the service stand and tried to fight me. I didn't have any way to call for help so I went outside and stopped a lady walking by to call the police for me and the manager ran up and locked the doors. With all the ICE protesting happening, the police never showed up so I drove to the police station and filed a theft report. See you in court.

Great communication, work got done in less than 30 minutes and was by far the most affordable…read moreoption I found.

This review is about my cracked screen for my Samsung Fold phone. I filed a claim, and the nearest…read morelocation for Minneapolis was Richfield on Lyndale Avenue. Now I know what you are thinking, I didn't have a choice of locations. I did. Three years ago for a different phone, they took care of me. With that said, I am happy to say this was my second satisfied experience. This location is north of HYW494 in a court of shops, businesses, and restaurants on Lyndale Avenue. My phone is complicated, so normally these questions are asked. Did you drop your phone? No. Was it dropped in a liquid? No. Was there anything you did to break your phone? No. It was simple, my screen cracked about 1 inch from the bottom of the fold of the phone. After filing my claim and taking it to be fixed, the uBreakiFix team confirmed the status of my phone and said this would be taken care of. I know this was a long-winded story to make sure John and Christian (uBreakiFix experts) are taken care of. Because of them, my experience was spectacular. They were kind, patient, thorough, experienced, etc. Also, they sent me a personal text with the status of my phone and when it was fixed. When I arrived to pick up my phone, they were happy to see me and explained what they did to fix my screen. I know this sounds unreal. Why would they show so much care? I don't know. I challenge you to find out. See if they treat you as well as they treated me. Thanks, John and Christian! This is for uBreakiFix leadership, please replicate their kindness and professionalism.

Received top notch service here. It took just a 5 minute visit for Rick to fix my Galaxy S10. Would…read moredefinitely go back again.

My Samsung Phone needed a new charging port. Martin ordered a new terminal for overnight delivery…read more Within a 24-hour period, my phone was charging again. I was pleasantly surprised with the fast service! Thank you CMTC.

Went to them to get help with my charging port on an iPhone. They told me it would be $100 but I…read morecould buy a wireless charger for $35, which I thought was a good deal so I could take some time to figure out what to do. The charger worked a TINY bit (like sometimes, if I had it positioned just right it would charge at the rate of about 10% per hour, but also just would stop charging randomly when it hadn't been touched. I called to see about the return policy which is apparently exchange only. They say this was posted but I certainly wasn't too that and there are so many posters and signs all over it doesn't surprise me that I missed it. When I called to find out what my options were the guy just kept telling me to come in and if it was damaged they would give me a new one, I said I wasn't sure I wanted to go through the bother of coming back (it's not that near me) in order to get another one that would probably be faulty too. He hung up on me. I do realize that they likely get scammed by people trying to return things and cheat them somehow, but I was very disappointed at every step of the experience. Just burn your cash in a bin, or go somewhere else and good luck!

Keep your eyes on Verizon. Or they'll screw you for every penny you haven't even got…read more Located right next to one of my favourite tanning salons, right next to an LA Fitness, and if you're having phone issues like I was in Minneapolis pretty much the whole time I was there, you can stop by here and ask for some help or buy some overpriced accessories. They're pretty friendly and didn't seem to mind when I didn't want to buy the things that they were offering me.

Needed a new phone due to mine not charging properly anymore. Went in with some understanding of…read morewhat I wanted and offers provided by Verizon. I was lucky to get Gabriela as my salesperson. She worked hard on understanding what I needed, what offers were available for me, and making it all happen and make sense. I often feel like these places are smarmy but I am quite happy with this experience, and particularity by the service provided.

The team here is friendly and very helpful with managing activation and other account-related…read morebusiness. My only complaint is that they sold to me and my wife screen protectors ($40 each) stating we'd receive unlimited replacements if they crack or break. When it came time to get my screen replaced, they asked me to pay $20 in store or go to a third-party website for a "free" replacement. The third party wasn't at all free, as they wanted to charge $10 per screen protector. What a scam! I wish they'd all be more honest and forthcoming with their hidden fees.

Last month (Feb 2023) I had a very complicated issue to resolve for my elderly Aunt. After…read moreexplaining the situation to Matt & Jacob they didn't stop trying to solve the issue until it was completely resolved. They both were knowledgeable and patient. They both went over and above to help me and I can't thank them enough for handling the issue with the utmost professionalism and care. They should be commended for their customer service.