I had my broken iPhone screen fixed here at the Southridge Mall by Shakil, and I couldn't be…read morehappier with the experience. The price was reasonable, but what really stood out was how skilled and knowledgeable Shakil is -- he clearly knows what he's doing. My phone looks and works like new, and the repair was done quickly without cutting corners. Skip any other repair place in the mall and go straight to Shakil.

From the owner: At Cellaxs, we fix phones fast and right! Located in Southridge Mall next to the food court, we…read moreoffer all kinds of phone repairs—cracked screens, battery issues, charging problems, and more. We also repair tablets, iPads, and other devices. Looking for quality accessories? We’ve got you covered! From premium phone cases to strong screen protectors, chargers, and more—we only carry the best for your device. Stop by today and let our friendly team help you out!

I brought in an IPhone to have cracked screen replaced. Had to wait for owner to return to complete…read moreservice. Unfortunately, later that day I learned the "non-Apple" equipment he installed did not work with "Face ID" and I could it unlock features in my phone or access apps I had set up with Face ID. I called the store and got Voicemail. I left a message and never heard back from them. On top of that, Apple recognizes and notes that "non-Apple equipment/parts" have been installed on your phone and makes it ineligible for the phones warranty. Needless to say, $150 later I have a phone that is inaccessible and the store will not respond or fix. I do not recommend this vendor.

Worst experience ever. I needed a new battery for my Mac. They installed a new one still having the…read moresame issues of my Mac battery dying very quickly. Went back in and I was told they could either take their new battery out and since they disposed of my old one I can have my Mac back with no battery if keep the Mac for 3 days so they can run diagnostics on it. My biggest complaint is that they were not upfront with me in telling me that if the battery did not fix the problem, they would make the situation right. On top of that they gave me the Mac back with the new battery. They did not do a battery reset so I had to do that. Overall, customer experience was terrible and I felt like I was lied to from the very beginning they made it sound like everything was going to be fixed, and if it wasn't fixed, then they would take care of me, but upon further investigation they just wanted more money to run more tests on the Mac. 10 out of 10 would not recommend this company!

Yesterday afternoon my phone screen went completely green on my iPhone. I did some Google searching…read moreto see where I could take it in to fix, and a prince range on what it would cost me. During my search I came across smart tech and went through the reviews and the photo gallery of previous work. I was very impressed, and I decided to send them an email. They got back to me within 10 minutes, and they were able to help me the following day. Ryan came to my office, I handed him my damaged phone and fixed it in under 15 minutes. I'm extremely satisfied with the quality of the repair. My phone looks brand new!

Ryan does great work. I was able to book a same-day appointment with him to repair my iPhone. He…read morecame to me and fixed my phone in his mobile workshop in less than 20 minutes. Great service, fair price. Highly recommend!

I had a great experience with Cam at the Greenfield location. He listened to what I needed and…read morehelped me get a good deal on new phones and patiently got all my apps transferred and icons set back up on my screen. He was professional and personable and just overall wonderful to work with. C Parker

Came in looking for an iPad as an existing Verizon customer. Omar helped me find an iPad that…read morewould work best for me and my budget

I'm taking away a star after what happened over the weekend. I stopped in to upgrade and was told…read morethe phone was in stock and proceeded with trying to process the account upgrade. Unfortunately I didn't have my card on me that is tied to account payment, but I was told that I could go home, enter the card info and complete the purchase in app. So, that is exactly what I did. I received confirmation and drove all the way back to the store. When I arrived, I let someone know I was picking up a phone that I purchased through the app and... nothing. No phone. Even when I was told that it would be held. Apparently another employee canceled my order a few minutes after I left home to pick it up because another customer wanted to buy it. Now that's some real BS right there. Because even though it was confirmed sold, and noted for in-store pickup, it was sold out from under me. The only option I was left with was to order through the app and hope the phone arrived in time to transfer data and drop off back at the store before my upcoming vacation. Luckily I only had to wait a week, and had a couple days leeway to do the transfer and drop off. But the entire experience was just disappointing.

Ed Dave and that lady did great service for us . They were patient and attended to all our needsread more

Really sweet repair man, he fixed my phone and got it up and running in less than an hour! :)read more

From the owner: Broken device? #WeCanFixIt. We repair Smartphones, Tablets/iPads, PCs, and Laptops.read more

I stopped into Spectrum location for help with a few billing questions and worked with Joseph. The…read morestaff here is usually pleasant to work with, and Joseph was really helpful and kind during my visit. He had mentioned he would help handle something with my bill and follow up with me. Before my billing due date, I emailed him to check in but didn't hear back, so I ended up going back into the store. When I spoke with him in person, he let me know he had seen my email but had been busy and wasn't able to reply yet. That said, he did help me once I came in, and I really appreciated how empathetic and understanding he was about the situation. I've been with Spectrum (previously Time Warner Cable) customer for over 10 years, and right now I'm happy with my current service and the customer service I've received at this location.

I switched to Spectrum Mobile to save money and the service itself has been fine, but my experience…read morewith customer service has been terrible. When I upgraded my phone in-store, I was told I'd receive $800-$1,000 trade-in credit and that a return box would be mailed to me. I never received a box. Later, I was charged $333 because they said I missed the return window. Apparently the instructions were buried in promotional emails, which contradicts what I was told in person. I spent 2-3 hours on the phone with multiple reps getting different answers. One told me to send the phone to a third party, but now I'm being told it's only worth $100-$200. To make things worse, my service was shut off over this disputed charge, even after I made payments. As a single parent and disabled veteran, I rely on my phone for communication, including VA medical calls. The mobile service is okay, but the lack of accountability and poor customer service is unacceptable. I will be leaving Spectrum Mobile as soon as I can.